Glasses Direct is a UK-based online retailer that offers high-quality eyewear at an affordable price. Founded in 2004, the company has a wide range of glasses, ranging from classic styles to modern designs. With their innovative try-on technology and free home trials, Glasses Direct has simplified the process of buying glasses online.
Pros and Cons
- Free home trials available
- Innovative try-on technology
- High-quality glasses at an affordable price
- A wide range of glasses to choose from
- 30-day returns
- Delivery can take longer than expected
- Some customers have reported issues with fitting and sizing
The Glasses Direct website is easy to navigate, with a user-friendly interface. The website's innovative try-on technology allows you to try on different glasses virtually, helping you to choose the perfect pair. The website also offers a wide range of filters, helping customers to find the perfect glasses for their needs.
Pricing and Value for Money
Glasses Direct offers high-quality glasses at an affordable price. With a range of glasses at different price points, there is something for everyone. The company also offers a price match guarantee, promising to match the price of any other UK-based online retailer.
Glasses Direct has a range of competitors in the UK eyewear market. Some of the most popular alternatives include Specsavers, Vision Express, and Boots Opticians.
Glasses Direct has a dedicated customer service team that can be contacted via phone, email, or live chat. The company also has an extensive FAQ section, helping customers to find answers to common queries.
Product Quality and Selection
Glasses Direct offers high-quality glasses, made from durable materials that are built to last. With a range of glasses to choose from, including prescription glasses, sunglasses, and reading glasses, there is something for everyone. The company also offers a range of lens types, including single vision, varifocal, and bifocal lenses.
The Glasses Direct website is easy to use, with a simple and intuitive interface. The website's innovative try-on technology allows customers to try on glasses virtually, helping them to find the perfect pair. The website also offers a range of filters, helping customers to find the perfect glasses for their needs.
Returns and Exchanges
Glasses Direct offers a 30-day returns policy, allowing customers to return their glasses if they are not satisfied with their purchase. The company also offers free returns, making it easy for customers to send their glasses back.
Promotions and Discounts
Glasses Direct offers regular promotions and discounts, helping customers to save money. The company also offers a refer a friend scheme, offering customers a discount on their next purchase for each friend they refer.
Glasses Direct has a strong reputation in the UK eyewear market, with a high level of customer satisfaction. The company has a rating of 4.6 out of 5 on Trustpilot, with over 61,000 reviews.
Glasses Direct accepts a range of payment options, including debit cards, credit cards, and PayPal.
Glasses Direct does not currently offer a loyalty program.
Customers have been generally positive about their experience with Glasses Direct, with many praising the company's try-on technology and affordable prices. Some customers have reported issues with delivery and sizing, but these have been in the minority.
Glasses Direct is not currently involved in any community initiatives or charities.
Shipping and Costs
Glasses Direct offers free standard delivery in the UK for orders over £50. Customers can also choose to pay for express delivery if they need their glasses quickly. International shipping is available at an additional cost.
In conclusion, Glasses Direct is a UK-based online retailer that offers high-quality eyewear at an affordable price. With their innovative try-on technology and free home trials, the company has simplified the process of buying glasses online. While there are some minor issues with delivery and sizing, most customers have had a positive experience with the company.