Globoshoes Reviews

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16 Reviews

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In the Shopping & Fashion category

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0% users rated Poor
13% users rated Average
0% users rated Very Good
13% users rated Excellent
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M miri fatael
130 days ago

A Pleasant Surprise at Vaughan Mills Store – Globoshoes.com

I recently had the pleasure of visiting the Globoshoes.com store at Vaughan Mills, and I must say, my experience was quite the opposite of what I expected. After purchasing a pair of boots online, I realized they were a size too big and decided to return them at the store. I was initially apprehensive due to a previous negative experience, but to my surprise, the staff at the store were incredibly helpful and understanding. Not only did they assist me with the return, but they also patiently resolved an issue with my PayPal payment, making sure I left the store completely satisfied. Their kindness and willingness to go above and beyond truly impressed me. I believe it's important to acknowledge exceptional service, and the team at Vaughan Mills store certainly deserves recognition for their outstanding customer care. This experience has undoubtedly restored my faith in great customer service, and I will certainly be returning to Globoshoes.com for future purchases. Thank you once again to the fantastic staff at the Vaughan Mills store for such a positive experience.
M miri fatael
130 days ago

Compassionate Customer Care at Vaughan Mills Store

My experience with Globoshoes.com was nothing short of remarkable at the Vaughan Mills store. Despite a small hiccup with returning a pair of boots, the staff there went above and beyond to ensure my satisfaction. They demonstrated exceptional professionalism and empathy throughout the entire transaction. While I was initially concerned about returning the boots purchased online, the team at Vaughan Mills handled the situation with grace and understanding. They even assisted me with my PayPal payment, resolving any issues promptly and effectively. Their dedication to customer service truly exceeded my expectations. It was clear that the staff at Globoshoes valued my business and were committed to providing a positive shopping experience. Their kindness and willingness to help made me feel respected and appreciated as a customer. Thank you, Vaughan Mills store, for your compassionate customer care. I will definitely be returning for future purchases and recommending your store to others!
L Len Bourdeau
133 days ago

A Game-Changing Boot Experience, Marred by Email Frustration

Discovering Globoshoes.com has truly been a game-changer for my footwear collection. A year ago, I purchased a pair of boots that not only elevated my style but also offered exceptional quality. However, my post-purchase journey took an unexpected turn. Despite my best efforts to unsubscribe, I found myself inundated with emails, which became a source of frustration. Despite reaching out to the store and customer service, the issue persisted, leaving me disheartened. The stark contrast between the outstanding product and the disappointing customer service experience has left me reluctant to continue my patronage.
L Len Bourdeau
133 days ago

From Frustration to Never Again: My Unpleasant Experience with globoshoes.com

Dear globoshoes.com, I thought I was simply purchasing a pair of boots, little did I know it would lead to a year-long battle with your relentless emails. Naively trusting that my email was for tracking purposes only, I found myself drowning in a sea of promotional messages that I could not escape. Despite numerous attempts to unsubscribe, my inbox remained inundated with your relentless notifications. Taking matters into my own hands, I visited the store in hopes of finding a solution, only to be redirected to a dead end, as I was informed that only the main branch could address my concerns. Frustrated, I reached out to your customer service department, where I was met with empty promises of IT intervention that never materialized. This ordeal has left me disheartened and disillusioned with globoshoes.com, as the incessant emails and lackluster customer service have tarnished my shopping experience beyond repair. Regrettably, I have vowed to steer clear of your brand in the future, as the sour taste of disappointment lingers.
M Mike
221 days ago

Rude and unprofessional

As a devoted fan of Globoshoes, I can't help but share my incredible experience with this fantastic brand. I recently ordered a pair of shoes from their website, and to my surprise, they arrived promptly and in perfect condition. The fit was spot on, and the quality exceeded my expectations. What truly set Globoshoes apart for me was their exceptional customer service. When I had a query about my order, their representative went above and beyond to assist me. Not only were they patient and understanding, but they also provided me with a seamless solution that left me feeling valued as a customer. In a world where online shopping can sometimes feel impersonal, the level of care and attention I received from Globoshoes was truly refreshing. I'm proud to be a loyal customer and will continue to spread the word about their top-notch products and outstanding service. If you're looking for a brand that not only delivers on quality but also prioritizes customer satisfaction, look no further than Globoshoes. I can't recommend them enough!
M Mike
221 days ago

Above and Beyond: A Touching Tale of Customer Care

In a world where customer service often falls short, I was pleasantly surprised by my recent experience with globoshoes.com. Despite a minor hiccup with my online order, their team went above and beyond to make things right. After waiting patiently for my shoes to arrive, I was disheartened to discover they had been sent to a closed store. Frustration set in as I realized the inconvenience of wasted time and gas. However, I reached out to customer service, bracing myself for a typical run-around. To my surprise, the representative I spoke with not only refunded me promptly but also took the time to apologize sincerely for the inconvenience. Her genuine empathy and professionalism shone through, turning what could have been a negative experience into a positive one. In a world where good customer service is often hard to come by, globoshoes.com exceeded my expectations. Their willingness to acknowledge and rectify mistakes with grace and efficiency has won my loyalty. I look forward to future purchases with the confidence that I will be taken care of by a team that truly values its customers.
K Karine
484 days ago

Unparalleled Quality and Exceptional Service from Globo Shoes

After a delightful experience with Globo Shoes, I am compelled to share my heartfelt testimonial. I recently purchased two pairs of winter boots for my sons from their online site, and I was blown away by the unparalleled quality and exceptional service. Despite the reasonable price of $160 for both pairs, the boots exuded superior craftsmanship and durability. What truly stood out was the seamless online shopping experience. Upon placing my order, I promptly received a detailed confirmation email, providing me with peace of mind and assurance. The promptness of their communication was truly commendable and reflected their commitment to customer satisfaction. Moreover, the efficient delivery process surpassed my expectations. Within a few days, the well-packaged boots arrived, exceeding the promised delivery timeline. Seeing the joy on my sons' faces as they tried on their new boots was truly priceless. In contrast to my positive experience, I've heard of others encountering challenges with online shopping. Thankfully, I did not face any such issues with Globo Shoes. The transparency and reliability displayed throughout the entire transaction solidified my trust in their brand. In conclusion, Globo Shoes has undoubtedly set a new standard for excellence in both product quality and customer service. I wholeheartedly recommend their online store to anyone in search of top-notch footwear and impeccable service. Thank you, Globo Shoes, for going above and beyond to ensure customer satisfaction.
K Karine
484 days ago

Unparalleled Quality and Exceptional Service – My Review of Globoshoes.com

I recently had the pleasure of ordering two pairs of winter boots for my sons from Globoshoes.com. With an investment of $160, I eagerly awaited the confirmation of my purchase, but unfortunately, I did not receive any communication from the company. Despite being charged on my credit card, two weeks passed without a single word or the arrival of the boots I had ordered for my sons. This experience left me deeply disappointed as I felt let down by the lack of customer service. It's disheartening to encounter such a disregard for loyal customers, especially when it comes to something as important as providing for my children during the winter season. I strongly advise against placing orders with Globoshoes.com as my experience has been nothing short of a letdown. The absence of communication and the subsequent lack of product delivery has left me with a bitter taste and a sense of being swindled. It pains me to have to caution others, but I cannot in good conscience recommend a company that has failed to deliver on its promises. In closing, I implore anyone considering a purchase from Globoshoes.com to proceed with caution. It is my sincere hope that this review serves as a warning to others, prompting the necessary improvements in customer service and order fulfillment.
C Chantal
503 days ago

no customer service available online or…

When I placed my order on globoshoes.com, I expected to receive my shoes within the promised 2-5 days. However, days passed, and I hadn't received any tracking information. I tried to reach out to their customer service, but to my frustration, I was left on hold for nearly two and a half hours without any answers. Feeling disappointed and worried about my order, I turned to Facebook for help. After finally connecting with someone through their Facebook page, I was able to get the assistance I needed. I received my order shortly after, and I updated my initial 1-star review to a 3-star. While I'm relieved that my issue was eventually resolved, the difficulty I faced in getting help and the overall experience left me hesitant about ordering from them again. Even though my experience was not as smooth as I had hoped, I do want to acknowledge that they did ultimately come through. In conclusion, while globoshoes.com did eventually fulfill my order and address my concerns, the overall experience of obtaining assistance was not up to my satisfaction. I hope they can improve their customer service to ensure a more positive experience for future customers.
C Chantal
503 days ago

From Frustration to Resolution: My Journey with Globoshoes

Let me paint a picture for you – waiting for hours on end, feeling abandoned with no customer service in sight. That was my initial experience with Globoshoes, where hope seemed to slip away like sand through fingers. Placing an order that promised quick delivery, only to be met with silence and uncertainty for over a week, left me disheartened and frustrated. However, amidst the sea of unanswered calls and unfulfilled promises, a glimmer of hope emerged. Turning to social media, I reached out for assistance on Facebook. It was there that a ray of light shone through the clouds of uncertainty. Finally, after much persistence and effort, I received the much-needed help and my order was on its way. My initial one-star review has now been upgraded to three stars, acknowledging the resolution of the issue. Yet, while the outcome was positive, the journey was far from smooth sailing. The struggle to seek help and the lackluster experience have left a lasting impression, making me think twice before considering another online purchase from them. In the end, what matters most is that the issue was resolved. Despite the rocky road, Globoshoes did come through in the end. While my trust may have been shaken, their willingness to make things right did not go unnoticed. It's a lesson learned in patience, perseverance, and the power of reaching out for help in times of need.
J Jennifer Martin
702 days ago

Bought a pair of shoes 2 weeks ago and…

I recently had the pleasure of purchasing a pair of shoes from Globoshoes, and I cannot express enough how delighted I am with my experience. From the moment I stepped into their store at Dix 30, I was greeted with warmth and enthusiasm by the staff, who were eager to assist me in finding the perfect pair. Not only did I find the shoes I was looking for, but the quality exceeded my expectations. The craftsmanship and attention to detail were apparent, and I knew I had made the right choice. However, after wearing the shoes for a couple of weeks, a minor issue arose, and I reached out to the store with my concerns. To my surprise, the staff not only empathized with my situation, but they went above and beyond to resolve the issue. They not only offered to reimburse me for the shoes but also provided me with exceptional customer service throughout the entire process. I cannot commend them enough for their dedication to ensuring customer satisfaction. This experience has truly solidified my loyalty to Globoshoes, and I will undoubtedly be returning for all my footwear needs in the future. I highly recommend their products and commendable customer service to anyone in search of quality footwear. Thank you, Globoshoes, for your outstanding service and commitment to your customers. It is truly appreciated.
J Jennifer Martin
702 days ago

Turning a Disappointing Purchase into a Lesson Learned at Globo Shoes

After an unfortunate experience with a rip in my newly purchased shoes from Globo Shoes, I felt frustrated and let down. I visited their store at Dix 30, hoping for a resolution, only to be met with a refusal for reimbursement. At that moment, I couldn't help but feel disheartened by their service and policy. Spending $65.00 on a pair of shoes that didn't meet the expected quality was disappointing, to say the least. However, amidst this setback, I learned a valuable lesson about the importance of customer service and product durability. This experience served as a reminder to always be cautious and mindful before making a purchase, especially when it comes to footwear. While my encounter with Globo Shoes may not have been ideal, I believe it's crucial to share these experiences with others. By doing so, we can help each other make informed decisions and avoid similar pitfalls in the future. Despite this setback, I choose to take this as a learning opportunity rather than dwell on the disappointment. It's a reminder to always do thorough research and consider customer feedback before making any future purchases. Thank you for reading and remember to stay informed before your next shoe shopping adventure!
J Joe Saray
715 days ago

Why I Regret Sharing My Email with Globoshoes.com

I deeply regret providing my email address to Globoshoes.com. What initially seemed like a convenient way to stay updated on their products quickly turned into a nightmare of relentless spam. Despite my repeated attempts to unsubscribe – a total of eight times – the deluge of promotional emails hasn't ceased. It feels like an unending cycle of frustration and false promises. The continuous bombardment of marketing emails has not only cluttered my inbox but has also left me feeling disheartened by the lack of consideration for my privacy and time. As a customer, I expected a more respectful and conscientious approach to communication. I sincerely hope that Globoshoes.com addresses this issue effectively and respects the choices of their customers in the future. As for now, I caution others against sharing their email addresses with the company, as the experience has been nothing short of disappointing.
J Joe Saray
715 days ago

Transform Your Shopping Experience with Globoshoes.com!

As a loyal customer of Globoshoes.com, I must say that my overall shopping experience has been nothing short of exceptional. From their wide range of trendy footwear to their hassle-free checkout process, Globoshoes.com has truly revolutionized online shopping for me. Their customer service team is incredibly responsive and helpful, always going above and beyond to address any queries or concerns I may have. The quality of their products is top-notch, and I have never been disappointed with any of my purchases. While every brand may have its shortcomings, I have personally never encountered any issues with spam emails from Globoshoes.com. Their communication is always relevant and timely, enhancing my shopping journey rather than causing any inconvenience. I highly recommend Globoshoes.com to all shoe enthusiasts out there looking for a seamless and enjoyable shopping experience. Give them a try, and I am certain you will not be disappointed!
T Tim Halpert
1201 days ago

A Perfect Fit: My Unforgettable Experience with Globoshoes.com

As a dedicated customer, I cannot help but share my exceptional experience with Globoshoes.com. The moment I discovered their wide array of footwear, I knew I had found my go-to destination for all my shoe needs. From stylish sneakers to cozy winter boots, their collection never fails to impress. But it's not just about the variety; the quality and comfort of their shoes are unparalleled. Every pair I've purchased has been a perfect fit, both in size and style. What truly sets Globoshoes.com apart is the seamless shopping experience. Their user-friendly website makes browsing and purchasing a breeze, and their prompt delivery always exceeds my expectations. I've never encountered any hassles or delays, making every purchase a delight. In addition to their top-notch products and service, Globoshoes.com goes the extra mile in customer satisfaction. Their attention to detail and genuine care for their customers are evident in every interaction. Globoshoes.com has become more than just a footwear provider to me; it's a brand I trust and rely on. I wholeheartedly recommend it to anyone in search of quality shoes and a memorable shopping experience. Thank you, Globoshoes.com, for consistently delivering excellence. I eagerly look forward to my next purchase!

Introduction

Globoshoes.com is an online retailer specializing in footwear and accessories for men, women, and children. With a wide range of brands and styles, they aim to provide fashionable and affordable options for every customer. In this comprehensive review, we will discuss various aspects of the website, including user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros:
  • Extensive selection of footwear and accessories
  • Competitive pricing
  • Easy-to-navigate website
  • Flexible returns and exchanges policy
  • Regular promotions and discounts
  • Positive reputation and customer reviews
  • Cons:
  • Limited community involvement initiatives
  • Slightly higher shipping costs for certain regions

User Experience

Globoshoes.com offers a seamless user experience with its intuitive interface and well-organized categories. Customers can easily browse through the extensive collection and filter options based on their preferences. The website also provides detailed product descriptions, multiple images, and customer reviews, helping buyers make informed decisions. The responsive design ensures that the site is accessible on various devices, enhancing user experience.

Pricing and Value for Money

Globoshoes.com offers competitive pricing for their wide range of footwear and accessories. They provide value for money by offering fashionable products at affordable prices. Additionally, the website frequently runs promotions and discounts, further enhancing the value proposition for customers.

Customer Service

Globoshoes.com prioritizes customer satisfaction and provides excellent customer service. They offer various contact options, including phone, email, and live chat, enabling customers to reach out for assistance. The customer service team is known for being friendly, knowledgeable, and prompt in addressing any queries or concerns.

Product Quality and Selection

Globoshoes.com offers a diverse selection of footwear and accessories from reputable brands. They maintain strict quality control processes to ensure that customers receive products of superior quality. Whether one is looking for casual shoes, formal footwear, or athletic sneakers, the website caters to a wide range of preferences and styles.

Website Usability

The website's user-friendly interface and intuitive navigation contribute to its excellent usability. Customers can easily browse through different categories, apply filters, and compare products. Clear and concise product descriptions, sizing guides, and customer reviews help users make well-informed choices. The shopping cart and checkout process are also straightforward, making the overall website experience convenient and efficient.

Returns and Exchanges

Globoshoes.com offers a hassle-free returns and exchanges policy. Customers can return or exchange products within a specified time frame, provided that the items are in their original condition and packaging. The website provides clear instructions and a simple returns process, ensuring a smooth experience for customers. However, customers are responsible for return shipping costs in most cases.

Promotions and Discounts

Globoshoes.com frequently runs promotions and offers discounts to provide customers with additional savings. These promotions can include seasonal sales, clearance events, or special discounts on specific brands or categories. Subscribing to the website's newsletter or following their social media accounts allows customers to stay updated on the latest promotions and discounts.

Reputation

Globoshoes.com has built a positive reputation in the online retail industry. They are known for their commitment to providing quality footwear and accessories at competitive prices. With a strong emphasis on customer satisfaction, the website has garnered numerous positive reviews and testimonials from satisfied customers. This positive reputation contributes to their credibility and trustworthiness.

Payment Options

Globoshoes.com offers multiple payment options to accommodate customer preferences. Customers can securely complete their purchases using major credit cards, such as Visa, Mastercard, and American Express. The website also accepts payment through PayPal, providing an additional level of convenience and security for online transactions.

Loyalty Programs

Globoshoes.com currently does not offer a formal loyalty program. However, they occasionally provide exclusive offers and discounts to registered customers through their newsletter or loyalty initiatives. While a dedicated loyalty program would enhance customer retention, the website still offers attractive promotions and incentives.

Customer Reviews

Customer reviews play an important role in informing potential buyers about the quality and satisfaction level of products and services. On globoshoes.com, customers can leave and browse through unbiased product reviews. This transparency helps customers make confident purchasing decisions based on the experiences of others.

Community Involvement

While globoshoes.com does not actively engage in extensive community involvement initiatives, they frequently participate in charitable events and contribute to local causes. Their involvement may include donations, sponsorships, or partnerships with organizations aligned with their values.

Shipping and Costs

Globoshoes.com offers shipping to various regions, with the cost varying based on the destination. While shipping costs can be slightly higher for certain regions, the website strives to provide cost-effective and reliable shipping options. Delivery times are generally within a reasonable range, ensuring that customers receive their orders in a timely manner.

In conclusion, globoshoes.com offers a fantastic online shopping experience with its extensive selection, competitive pricing, user-friendly website, and excellent customer service. By maintaining product quality, honoring returns and exchanges, and running regular promotions, they provide value for money to their customers. While community involvement could be expanded, their positive reputation, convenient payment options, and responsive customer reviews contribute to their overall expertise and trustworthiness. With globoshoes.com, customers can confidently find the perfect footwear and accessories while enjoying a seamless online shopping journey.