Globoshoes User Reviews

Introduction

Globoshoes.com is a Canadian retailer specializing in footwear for men, women, and children. The company was founded in 1974 and has since grown to become one of the largest shoe retailers in Canada with over 40 stores nationwide.

Pros and Cons

Pros: - A wide selection of shoes for men, women, and children - Affordable pricing for a range of budgets - Free shipping on orders over $80 - Sales and discounts are frequently offered - Customer reviews are available on the website Cons: - Limited selection of brands - Shipping and return policies are restrictive - Customer service can be slow to respond

User Experience

The website is well-organized and easy to navigate. The search function is reliable, and products are displayed clearly. Customer reviews offer helpful insights, and the checkout process is straightforward.

Pricing and Value for Money

Globoshoes.com offers affordable pricing for a range of budgets. The prices are competitive with other retailers in the same category. Sales and discounts are frequently offered, providing customers with significant savings.

Alternatives

Alternatives to Globoshoes.com include Zappos and DSW. Both retailers offer a wider selection of brands and more generous return policies. However, they tend to be more expensive than Globoshoes.com.

Customer Service

Customer service can be slow to respond, and the policies regarding returns and exchanges are restrictive. However, the staff is knowledgeable and helpful when contacted.

Product Quality and Selection

The selection of shoes offered by Globoshoes.com is broad and varied, with options for men, women, and children. However, the range of brands is limited, and the quality of some products may not be as high as other retailers.

Website Usability

The website is intuitive and user-friendly. Product categories are easy to find, and the shopping cart and checkout process are straightforward.

Returns and Exchanges

Globoshoes.com has a limited return and exchange policy, and the customer is responsible for covering the cost of return shipping. Items must be in new, unworn condition with original packaging and tags.

Promotions and Discounts

Globoshoes.com offers frequent promotions and discounts on its website, including free shipping on orders over $80 and regular sales.

Reputation

Globoshoes.com has been in business for nearly 50 years and has a solid reputation for providing affordable, fashionable shoes. However, the company has faced some criticism regarding its restrictive return policy.

Payment Options

Globoshoes.com accepts most major credit cards, as well as PayPal and Gift Cards.

Loyalty Programs

Globoshoes.com does not currently offer a loyalty program.

Customer Reviews

Customer reviews are available on the website and provide helpful insights for other customers. However, some reviews may be unverified or biased.

Community Involvement

Globoshoes.com supports several charitable organizations and regularly donates to local food banks.

Shipping and Costs

Globoshoes.com offers free shipping on orders over $80. The shipping costs for orders under $80 are calculated based on the weight and distance of the order. The delivery time may vary depending on the location of the customer.