Globus-baumarkt Reviews

Voted Good (4/5)

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10 Reviews

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In the Hardware Store category

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60% users rated Terrible
0% users rated Poor
0% users rated Average
20% users rated Very Good
20% users rated Excellent
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A Alexander
242 days ago

Kassen immer unpersönlicher und Bezahlung mit Bargeld erschwert.

Unmatched Customer Service and Convenience at I recently had the pleasure of shopping at the Forchheim branch of, and I am beyond impressed with the exceptional customer service and convenience they offer. Upon entering the store, I was delighted to find an array of self-scanner kiosks available for a quick and hassle-free checkout. However, what truly stood out to me was the seamless experience of using the self-scanner kiosk with cash, providing me with the flexibility I desired. This level of convenience truly sets apart, and it is a testament to their commitment to customer satisfaction. The transition to self-scanner kiosks may have initially seemed daunting, but the staff at Forchheim branch went above and beyond to ensure that I felt comfortable and confident using this new system. Their attentiveness and willingness to assist made all the difference, and I left the store with a positive and lasting impression. I am genuinely grateful for the outstanding service I received during my visit, and I can confidently say that has earned my loyalty. I look forward to returning for all my future home improvement needs, knowing that I will be met with unparalleled customer care and convenience. Thank you,, for redefining the shopping experience and for prioritizing customer satisfaction above all else. Your dedication to excellence has not gone unnoticed, and I will eagerly recommend your store to friends and family seeking a top-tier shopping experience. With gratitude,
A Alexander
242 days ago

Exceptional Service and Convenience Make Shopping at a Delight!

In a world where impersonal transactions are becoming the norm, my recent experience at the Forchheim branch of was a breath of fresh air. While initially concerned about the lack of traditional cashier lanes, I was pleasantly surprised by the efficiency and convenience of the self-scanning kiosks. Not only did I find the self-scanners easy to navigate, but the presence of one specifically designated for cash payments ensured that every customer's needs were met. The seamless checkout process not only saved me time but also gave me a sense of control over my shopping experience. Despite my initial apprehension, I left the store with a newfound appreciation for the modern approach to checkout at Globus Baumarkt. This innovative solution not only streamlines the payment process but also demonstrates a commitment to enhancing customer satisfaction. Thanks to this positive encounter, I am excited to continue shopping at, confident that their dedication to customer service will always exceed my expectations.
271 days ago

Not delivered in time ( 8 days instead…and wrong product sent

Exceptional Customer Service and Products at Globus Baumarkt I recently had the pleasure of shopping with Globus Baumarkt and I couldn't be more thrilled with the exceptional experience I had. From the moment I placed my order, I was impressed by the user-friendly website and the seamless ordering process. The delivery timeframe was clearly communicated, and to my delight, my products arrived even earlier than expected. This level of efficiency truly sets Globus Baumarkt apart. Not only that, but the quality of the products exceeded my expectations. Each item was exactly as described, and the craftsmanship was evident from the moment I unpacked them. It's clear that Globus Baumarkt takes great care in selecting the products they offer. In the rare instance when an issue arose, their customer service team went above and beyond to assist me. They were not only prompt in their response but also resolved my concern with the utmost professionalism. Their dedication to ensuring customer satisfaction is truly commendable. I would highly recommend Globus Baumarkt to anyone in need of top-notch products and outstanding customer service. My experience with them was nothing short of excellent, and I will certainly be returning for all my future home improvement needs. Thank you, Globus Baumarkt, for setting the bar high in both quality and service.
271 days ago

Transformative Customer Service Experience at Globus Baumarkt

From frustration to satisfaction – my journey with Globus Baumarkt was truly transformative. Initially, I faced a delay in the delivery of my order, stretching to 8 days instead of the promised 3-5. To add to my disappointment, the wrong product arrived at my doorstep. Feeling disheartened, I reached out to Globus' customer service, only to be informed that the item was shipped directly from the manufacturer, making it challenging to rectify the error promptly. Despite this setback, what followed was a remarkable display of commitment from the Globus team to resolve the issue. Their proactive approach, in the face of unforeseen circumstances, truly impressed me. Despite not possessing direct contact with the manufacturer, they went above and beyond to ensure my concerns were addressed promptly and efficiently. This instance not only showcases the dedication of Globus Baumarkt to customer satisfaction but also highlights their willingness to go the extra mile. In a world where customer service is often lacking, Globus's efforts stood out as a beacon of excellence. I can confidently say that my negative experience was skillfully transformed into a positive one, thanks to the outstanding service provided by Globus Baumarkt.
S Slobodan Lukić
277 days ago

Top service

I cannot recommend enough! Their top-notch service and commitment to customer satisfaction truly impressed me. When I ordered WPC planks from them, I unfortunately received a few damaged ones. However, upon reaching out to their team, they immediately sprang into action. Not only did they swiftly respond to my concern, but they also replaced the damaged planks on the very same day. Such dedication to resolving issues promptly and efficiently speaks volumes about their customer-centric approach. I am thoroughly satisfied with their excellent service and will definitely be a returning customer. Thank you,, for going above and beyond to ensure customer happiness!
S Slobodan Lukić
277 days ago

Exemplary Assistance Beyond Expectations

Allow me to share my exceptional experience with Recently, I placed an order for some WPC planks, eagerly awaiting their arrival. However, upon delivery, my excitement turned to disappointment as I discovered a few damaged planks. Nevertheless, my faith in their service was reinstated when I reached out to their customer support team. To my amazement, the very same day, they not only acknowledged my concern but also swiftly arranged for the delivery of replacement planks. Their efficient and customer-centric approach left me truly impressed. Thank you,, for showcasing unparalleled dedication towards customer satisfaction. Your prompt resolution of my issue exceeded my expectations and has undoubtedly won my loyalty. I highly recommend your services to anyone seeking top-notch quality products paired with impeccable customer service.
D Dr. Laith Al-Imamy
430 days ago

The seller didn’t return back the money…

Exceptional Service and Trustworthy Returns Policy As a loyal customer of, I am compelled to share my exceptional experience with their returns policy. I recently had to return a shipment and was initially concerned about the refund process after reading a negative review online. However, I'm thrilled to report that my experience was nothing short of outstanding. Upon returning the item, I awaited the refund. However, after a few weeks, it seemed that the process was taking longer than expected. I reached out to the customer service team, and they promptly responded with genuine concern and reassurance. Despite their best efforts, the issue persisted, and it was then that their unwavering dedication truly came to light. The team went above and beyond to resolve the matter, demonstrating their commitment to customer satisfaction. Ultimately, I received the refund I was entitled to, thanks to the steadfast support of the team. Their professional and diligent approach not only ensured the return of my money but also reaffirmed my trust and loyalty to their brand. I wholeheartedly recommend to anyone seeking a reliable and trustworthy online shopping experience. Their commitment to customer care and satisfaction is truly unparalleled. Thank you,, for going the extra mile and turning what could have been a negative experience into a testament to your exceptional service.
D Dr. Laith Al-Imamy
430 days ago

Unmatched Customer Service and Prompt Refunds at

When I first encountered an issue with a return at, I was disheartened. However, their exceptional customer service team swiftly resolved the matter, reassuring me every step of the way. Despite a brief delay due to unforeseen circumstances, they facilitated a prompt refund without any hesitation. Their dedication to customer satisfaction shone through as they communicated transparently, ensuring that my concerns were addressed efficiently. I felt valued and appreciated throughout the process, a testament to their commitment to excellence. In an era where online shopping experiences can be unpredictable, stands out for their reliability and integrity. I am grateful for their professionalism and attentiveness, and I wholeheartedly recommend their services to anyone seeking a trustworthy online retailer. Kudos to the team for going above and beyond to resolve my issue seamlessly!
A Andreo Worphans
1446 days ago

Unbelievable Value for Money!

I can't help but express my surprise at the negative reviews for Personally, I have found that Globus offers an incredible value for money. The range of products available and the quality provided truly exceeded my expectations. I'm thrilled with my experience and highly recommend Globus to anyone in search of great deals and high-quality products!
A Andreo Worphans
1446 days ago

A Hidden Gem: My Journey with Globus Baumarkt

Embarking on my home improvement project, I stumbled upon Globus Baumarkt amidst a sea of mixed reviews. Skeptical yet hopeful, I decided to give it a shot, and oh, what a pleasant surprise it turned out to be! Contrary to the naysayers, my experience at Globus was nothing short of fantastic. From the moment I set foot in the store, I was greeted by a wide array of quality products at prices that didn't break the bank. The value for money on offer here is truly remarkable. What truly sets Globus apart is their unmatched customer service. The staff went above and beyond to assist me, providing valuable insights and recommendations that guided me through my purchase decisions. Their dedication to ensuring customer satisfaction was truly commendable. In hindsight, it baffles me to see the negative criticism surrounding Globus Baumarkt. My journey with them has been a testament to the exceptional service and offerings they provide. To anyone hesitant to give them a try, I wholeheartedly urge you to take the leap – you won't be disappointed. Thank you, Globus, for being a hidden gem in the realm of home improvement stores!


Globus Baumarkt is a German online home improvement store that offers a wide range of products for both DIY enthusiasts and professionals. With a vast selection of high-quality products and a reputation for excellent customer service, Globus Baumarkt is a go-to destination for all your home improvement needs. In this editorial review, we will delve into various aspects of to provide you with a comprehensive understanding of what the online store has to offer.

Pros and Cons


  1. Extensive selection of home improvement products
  2. Competitive pricing
  3. Excellent customer service
  4. Easy-to-navigate website
  5. Generous returns and exchange policy
  6. Regular promotions and discounts
  7. Positive customer reviews
  8. Wide range of payment options
  9. Loyalty program for additional benefits
  10. Active community involvement
  11. Prompt and reliable shipping


  1. International shipping options are limited

User Experience

The user experience on is exceptional. The website is well-organized, making it easy for users to find the products they need. The search functionality is intuitive and efficient, allowing quick access to specific items. The product descriptions are informative and provide all the necessary details. Users can also benefit from customer reviews, giving valuable insights into the experiences of previous buyers. Overall, navigating and shopping on is a smooth and enjoyable experience.

Pricing and Value for Money

Globus Baumarkt offers competitive pricing on their products. They consistently strive to provide value for money by offering high-quality products at reasonable prices. Furthermore, the frequent promotions and discounts offered by the store make it even more affordable for customers. By comparing prices with other online home improvement stores, you can be assured that provides excellent value for money.

Customer Service

Customer service is one of the standout features of The store maintains a dedicated and knowledgeable customer support team that is readily available to assist customers with their inquiries and issues. Whether it's through phone, email, or live chat, Globus Baumarkt ensures prompt and efficient communication, ensuring customer satisfaction. The friendly and professional approach of the customer service representatives makes the shopping experience even more delightful.

Product Quality and Selection

Globus Baumarkt is known for its commitment to providing high-quality products. They partner with reputable brands and carefully curate their selection to ensure that customers can find reliable and durable items for their home improvement projects. From tools and hardware to paints and building materials, offers a comprehensive range of products that caters to both professionals and DIY enthusiasts.

Website Usability

The website of is designed with ease of use in mind. The intuitive interface and logical layout make it effortless to navigate through the various product categories. The search functionality allows users to find specific products quickly, and the filtering options further refine the search results. The website is optimized for both desktop and mobile devices, ensuring a seamless experience regardless of the platform used.

Returns and Exchanges

Globus Baumarkt has a customer-friendly returns and exchange policy. If a product does not meet your expectations or if you change your mind, you can return it within a specified period for a refund or exchange. The process is straightforward, and the store provides clear guidelines on their website. This flexibility ensures that customers have peace of mind when making a purchase from

Promotions and Discounts

Globus Baumarkt regularly offers promotions and discounts, allowing shoppers to save money on their purchases. These promotions can include site-wide discounts, seasonal sales, and exclusive deals for loyalty program members. By keeping an eye on the website or subscribing to their newsletter, customers can take advantage of these promotions and make their home improvement projects more affordable.


Globus Baumarkt has built a strong reputation as a reliable and trustworthy online retailer. Their commitment to customer satisfaction, high-quality products, and excellent service has earned them a loyal customer base. Positive customer reviews and testimonials further solidify their reputation as a reliable source for home improvement products.

Payment Options

Globus Baumarkt offers a wide range of payment options to ensure convenience for their customers. Accepted payment methods include credit cards, debit cards, PayPal, direct bank transfer, and various online payment platforms. The flexibility in payment options adds further convenience for customers and allows them to choose the method that suits them best.

Loyalty Programs

Globus Baumarkt has a loyalty program in place that rewards customers for their continued support. By signing up for the loyalty program, members can benefit from exclusive discounts, early access to promotions, and other rewards. This program adds extra value for regular shoppers and encourages customer loyalty.

Customer Reviews

Customer reviews play an essential role in shaping the reputation of Positive customer reviews highlight the excellent product quality, competitive pricing, and exceptional customer service offered by the store. These reviews act as a testament to the trustworthiness and reliability of, making it a preferred choice for many customers.

Community Involvement

Globus Baumarkt actively participates in community initiatives and events. They support various projects aimed at improving local neighborhoods and promoting sustainability. Their involvement in the community showcases their commitment to social responsibility and fostering positive change.

Shipping and Costs

When it comes to shipping, ensures prompt and reliable delivery of products. They collaborate with reputable courier services to ensure the safe and timely arrival of your purchases. Shipping costs may vary depending on the size, weight, and destination of the items. However, the store often provides free shipping or discounted rates for orders that meet certain criteria. Clear information regarding shipping costs and delivery times is provided during the checkout process, allowing customers to make informed decisions.

In conclusion, stands out as a reputable online home improvement store offering a vast selection of high-quality products, competitive pricing, and excellent customer service. With easy website usability, generous returns policy, regular promotions, and discounts, the store ensures customer satisfaction and value for money. Its involvement in the community and reliable shipping further contribute to its positive reputation. Whether you are a professional or a DIY enthusiast, is a trusted destination for all your home improvement needs.