Users Voice for Glossybox

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Review article published on: 01 May 2019

Last updated by on 09 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 4.1 5 4.9 3.1 5
Feb 2023 5 5 5 3 5 5
Mar 2023 5 5 5 5 5 5
Line Chart for Rating of peer stores

Detailed Glossybox Review by

Introduction is a beauty subscription service that delivers a monthly box filled with luxurious and high-quality beauty products. The website offers a variety of subscription plans that cater to different beauty needs and preferences. It has a user-friendly interface and an extensive product range, making it a popular choice among beauty enthusiasts.

Pros and Cons

  • Glossybox offers high-end beauty products that are not readily available in regular stores.
  • Its subscription plans cater to different beauty needs and preferences.
  • The website has a user-friendly interface and easy navigation.
  • Free shipping is available on all subscription plans.
  • The subscription plans can be quite pricey for some customers.
  • The product selection in each box may not always meet the customer's expectations.
  • The cancellation process can be cumbersome and requires a notice period of at least two weeks before the next billing cycle.

User Experience offers a great user experience. The website is easy to navigate, and customers can easily find their preferred subscription plan or product. The website also offers a comprehensive FAQ section, which provides answers to most of the common questions. The subscription process is simple, and customers can manage their subscription plans easily.

Pricing and Value for Money

Glossybox offers different subscription plans with varying prices. The price ranges from €11.75 to €21.00 per month, depending on the plan chosen. The plans offer good value for money, considering the high-quality products in each box.


Some viable alternatives to are Birchbox, Lookfantastic, and Boxycharm. These subscription services also offer high-quality beauty products at reasonable prices.

Customer Service has an excellent customer support team that is always ready to help customers with their queries and issues. Customers can contact the support team via email or phone, and the response time is usually quick.

Product Quality and Selection

Glossybox offers high-quality beauty products from different brands. The selection of products in each box caters to different beauty needs and preferences. The website also features a shop where customers can buy individual products.

Website Usability

The website's interface is user-friendly, and the navigation is straightforward. Customers can easily find their preferred subscription plan or product. The website also has a minimalist design, which enhances the user experience.

Returns and Exchanges offers a return policy that allows customers to return or exchange products that are damaged or defective. Customers can contact the customer support team to initiate the return or exchange process.

Promotions and Discounts

Glossybox offers various promotions and discounts throughout the year. Customers can subscribe to the newsletter to get updates on the latest promotions and discounts.

Reputation has a good reputation and is considered one of the best beauty subscription services in Germany. The website has positive reviews from customers, indicating its commitment to delivering high-quality products and excellent customer service.

Payment Options accepts different payment options, including credit cards and PayPal. The website also uses secure payment gateways to ensure the safety of customer information.

Loyalty Programs does not offer a loyalty program to its customers. However, it has a referral program where customers can earn discounts by referring their friends to the service.

Customer Reviews

The website has a section where customers can leave reviews for the products and services offered. The reviews are usually positive, indicating customer satisfaction with the products and service.

Community Involvement has an active social media presence, with a significant following on platforms like Instagram and Facebook. The website also collaborates with different beauty brands and influencers to provide customers with exclusive products and deals.

Shipping and Costs offers free shipping on all subscription plans. The boxes are usually shipped within the first few days of the month. The website also offers international shipping at an additional cost. In conclusion, is a great beauty subscription service that offers high-quality products and excellent customer service. The website's user experience is excellent, and the subscription plans offer excellent value for money. While the subscription plans can be quite pricey, the high-end products and great customer service make it worth the investment.