Users Voice for Goair

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0% users rated Poor
0% users rated Average
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0% users rated Excellent
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Goair Overall rating
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Quality

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Review article published on: 31 Jan 2019

Last updated by on 12 Mar 2023

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Detailed Goair Review by

Introduction

GoAir is one of India's top low-cost airlines, offering affordable travel to busy routes, including popular tourist destinations. With its user-friendly website, GoAir makes it simple for travelers to book flights, manage reservations, and take advantage of special deals.

Pros and Cons

Pros: GoAir offers competitive pricing on popular routes, making it an affordable option for travelers on a budget. The airline also provides a user-friendly website and mobile app, making it easy to book and manage flights. Cons: GoAir does not provide a wide range of destinations, and some customers have reported poor customer service experiences when dealing with the airline's customer care center.

User Experience

GoAir's website is intuitive and easy to navigate, with clear pricing and booking options. The airline also provides a mobile app that allows travelers to book and manage their flights on-the-go.

Pricing and Value for Money

GoAir offers competitive pricing on popular routes, making it an affordable option for budget-conscious travelers. The airline frequently offers special promotions and discounts, providing additional value for money.

Alternatives

Alternatives to GoAir include other low-cost airlines such as IndiGo, SpiceJet, and AirAsia India. Full-service airlines such as Air India and Vistara also provide options for travelers who prefer a more comprehensive travel experience.

Customer Service

Some customers have reported poor customer service experiences when dealing with GoAir's customer care center. However, the airline's website and mobile app provide easy access to important information and booking options.

Product Quality and Selection

GoAir provides an excellent selection of flights on popular routes, including flights to many of India's top tourist destinations. The airline's fleet of planes is modern and well-maintained, ensuring a comfortable travel experience.

Website Usability

GoAir's website is user-friendly and easy to navigate, with clear booking options and pricing information. The site loads quickly and provides useful information for travelers.

Returns and Exchanges

GoAir's return and exchange policies vary based on the type of ticket purchased. Customers should review their ticket details carefully before booking to ensure they understand the airline's policies.

Promotions and Discounts

GoAir frequently offers special promotions and discounts on popular routes, providing additional value for money for budget-conscious travelers.

Reputation

GoAir has a solid reputation as a top low-cost airline in India, offering affordable travel options to popular destinations.

Payment Options

GoAir accepts a wide range of payment options, including credit cards, debit cards, and net banking.

Loyalty Programs

GoAir currently does not offer a loyalty program for frequent flyers.

Customer Reviews

Customer reviews of GoAir are generally positive, with customers praising the airline's affordability and modern fleet of planes.

Community Involvement

GoAir is involved in a number of community outreach initiatives, including supporting education and disaster relief efforts.

Shipping and Costs

As an airline, GoAir does not provide traditional shipping services. The airline's costs for air travel vary based on destination and season, with pricing generally competitive with other low-cost airlines in India.

Goair Recent User Reviews

User Rating

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Reviewer Name: Donna Bailey

Review Submission Date: 2022-10-26

Review Title: VILE SCUM
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Review Description: What sort of PERVERTED twisted sick company offers a refund then takes all but €23 as F***kin charges. €277 for pushing a dam button after the death of a spouse. Your country caused this, you should give warning. You con artists need to go under, I'll make it my mission to see you out of business and you can change your company name all you like GO LIGHT cause you are still just a rip off jokers.

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Reviewer Name: whole some

Review Submission Date: 2022-09-24

Review Title: They have almost 0 respect of…
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Review Description: They have almost 0 respect of passengers time.. the flight got delayed by 1 hour. Even after that the departure was late by another 30 mins...Goair you suck

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Reviewer Name: Ajay Kumar

Review Submission Date: 2022-08-04

Review Title: Goair customer care number
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Review Description: Goair customer care number(90606.60343).. flight booking relatedGoair customer care number(90606.60343).. flight booking relatedGoair customer care number(90606.60343).. flight booking relatedGoair customer care number(90606.60343).. flight booking related

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Reviewer Name: Lu Ce

Review Submission Date: 2021-05-31

Review Title: Refund never received.
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Review Description: Airline changed our flight, promised a refund to us, after 4 months no refund. They simply stile 150 euros from us. On the phone they only tell you to email someone. Noone ever responds to emails. Never fly with this airline.

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Reviewer Name: Lu Ce

Review Submission Date: 2021-05-31

Review Title: Refund never received.
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Review Description: Airline changed our flight, promised a refund to us, after 4 months no refund. They simply stile 150 euros from us. On the phone they only tell you to email someone. Noone ever responds to emails. Never fly with this airline.

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Reviewer Name: zoheb asharf

Review Submission Date: 2021-02-24

Review Title: I dont know how an airline can perform…
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Review Description: I dont know how an airline can perform like this ! They had promised full refund of my tickets and it has been one month now, and to make things worse their customer service has not replied to any of my mails. I dont want to complain of any of their services as it is a budgeted airlines. But refund is a promise that the company has given and with such a poor response i am forced to drop this review.

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Reviewer Name: zoheb asharf

Review Submission Date: 2021-02-24

Review Title: I dont know how an airline can perform…
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Review Description: I dont know how an airline can perform like this ! They had promised full refund of my tickets and it has been one month now, and to make things worse their customer service has not replied to any of my mails. I dont want to complain of any of their services as it is a budgeted airlines. But refund is a promise that the company has given and with such a poor response i am forced to drop this review.

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Reviewer Name: Jivi Ranglani

Review Submission Date: 2021-01-19

Review Title: You will not get Your refund
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Review Description: GoAir said they would give me a 100% refund they only refunded me 50% for an incorrectly booked flight. Fly another airline if you have a choice

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Reviewer Name: Jivi Ranglani

Review Submission Date: 2021-01-19

Review Title: You will not get Your refund
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Review Description: GoAir said they would give me a 100% refund they only refunded me 50% for an incorrectly booked flight. Fly another airline if you have a choice

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Reviewer Name: Smart Gadget BD

Review Submission Date: 2019-12-11

Review Title: Cheater and scammer
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Review Description: Cheater and scammer