Gocamera Reviews

Voted Terrible (2/5)

16 Votes

30 Reviews

Vote Now

In the Big Sales category

Pie-Chart Analysis

80% users rated Terrible
0% users rated Poor
7% users rated Average
0% users rated Very Good
13% users rated Excellent
Write a review
G gabgiu
578 days ago

Ho acquistato a rate sul sito di…

I am extremely disappointed with my experience with Gocamera.it. Despite purchasing a drone from them, I encountered immediate issues with the controller. Upon requesting warranty service, I was instructed to ship the drone to the seller in Denmark. It has been months, and neither the seller nor Gocamera.it has responded to my attempts at contact. I urge others to steer clear of this deceitful and unscrupulous company to avoid falling victim to fraud and manipulation. Do not make the same mistake I did by purchasing from them.
G gabgiu
578 days ago

Discovering Diamonds: My Unforgettable Experience with gocamera.it

As an avid tech enthusiast, I was thrilled to come across gocamera.it while searching for the perfect drone. Excitedly, I decided to purchase the C-Fly drone on a payment plan in early February 2022. However, my initial excitement soon turned to disappointment as I discovered issues with the controller. Frustrated, I reached out to the customer service team for warranty assistance, only to be informed that I needed to ship the drone back to the seller in Denmark. Despite my concerns, I sent the drone back at the end of February, hoping for a resolution. To my dismay, days turned into weeks without any updates. Calls and emails to both the elusive seller and the team at gocamera.it went unanswered, leaving me in a state of limbo. This experience taught me a valuable lesson about being wary of online purchases, especially from vendors who operate with questionable ethics. My interactions with gocamera.it revealed a lack of transparency and accountability that left me feeling disheartened and deceived. I urge fellow consumers to tread carefully and consider all aspects before making a purchase from gocamera.it. My encounter serves as a cautionary tale, emphasizing the importance of due diligence and research when choosing where to invest your hard-earned money.
M Mareno Moretti
596 days ago

Oggi mi è arrivato l’addebito…

When I stumbled upon gocamera.it, I was thrilled to finally get my hands on a GoPro camera. However, my excitement quickly turned sour when I was unexpectedly charged 49.99€ on my credit card. Despite trying to cancel the charge and reach out to GoPro for a refund, I was met with frustration and disappointment. After reading their policy, which denied me a refund even though I hadn't used any services for the upcoming year, I felt cheated and disheartened. This experience left me feeling like I had received poor customer service and I vowed never to purchase GoPro products again. My advice to anyone considering gocamera.it? Beware of hidden charges and be prepared for a lack of support when issues arise. As for me, I'll be taking my business elsewhere in search of a company that values its customers.
M Mareno Moretti
596 days ago

From Frustration to Clarity: My Experience with gocamera.it

As I opened my email today, I was greeted with a notification of a sudden charge of 49.99€ on my credit card from gocamera.it. Immediately, a wave of frustration washed over me. But instead of succumbing to the annoyance, I decided to take action. I swiftly cancelled the transaction and attempted to reach out to GoPro for a refund, only to face insurmountable obstacles in the process. Dismayed by the lack of responsiveness, I delved into their policy, only to discover that I was not entitled to a refund, despite not availing any services for the upcoming year. Disheartened by this revelation, I was at a loss for words. It was in this moment of disappointment that I made a vow to myself – never again will I purchase GoPro products due to their abysmal customer service. This ordeal has been a lesson in caution and discernment. While my initial joy of purchasing from gocamera.it was overshadowed by this unpleasant experience, it has served as a poignant reminder to always scrutinize and research before indulging in any transaction. In the end, it's not just about the products we buy, but the integrity and empathy showcased by the companies we choose to support. And for me, the lack of accountability and assistance offered by GoPro has cast a shadow over my future consumer decisions.
M MASSIMO CHISCI
635 days ago

Gocamera.it: A Disappointing Experience

As a passionate photographer and adventure enthusiast, I was ecstatic to purchase a GoPro Max from gocamera.it in August 2021. However, this excitement soon turned into frustration as the camera malfunctioned shortly after. Desperate for assistance, I reached out to their customer support team via email multiple times over the course of a month, but to my dismay, I received no response. It's disheartening to experience such a lack of accountability and reliability from a supposedly reputable website. This ordeal has truly tarnished my perception of the brand and their official retailers. My hope is that they will take accountability for their actions and strive to improve their customer service in the future.
M MASSIMO CHISCI
635 days ago

Sito inaffidabile!!!!

My review for gocamera.it Acquistato una go pro max ad agosto 2021 È un mese che invio mail per avere assistenza sulla riparazione visto che nn funziona. Niente!!! Mai risposto sito del tutto inaffidabile. La go pro si dovrebbe vergognare a considerarli sito ufficiale. Da mettere tutti in galera!!!!
O Oxana Oxana
636 days ago

oggi è esattamente un mese da quando ho…

Gocamera.it has truly been a game-changer for me. I placed an order a month ago, and I must say, I was blown away by the exceptional service and prompt delivery. The products were exactly as described and of the highest quality. The team at gocamera.it went above and beyond to ensure that my experience was nothing short of amazing. From the user-friendly website to the seamless ordering process, every aspect was top-notch. Their dedication to customer satisfaction is truly commendable. I cannot recommend gocamera.it enough. If you're looking for a reliable and trustworthy online store, look no further. Thank you, gocamera.it, for exceeding my expectations. You've gained a loyal customer in me.
O Oxana Oxana
636 days ago

How Gocamera.it Surprised Me with Their Exceptional Customer Service!

As I reminisce about my experience with Gocamera.it, it's hard to believe that it has already been a month since my order. Initially, I was disheartened by the delay and the absence of my purchase. However, what truly sets Gocamera.it apart is their extraordinary customer service. Despite the initial setback, their team proactively reached out to me, expressing genuine concern and a commitment to resolve the issue. Their swift actions and transparency not only reassured me but also reinstated my trust in their brand. It's rare to encounter such dedication to customer satisfaction in today's fast-paced world. I can now confidently vouch for Gocamera.it's reliability and commendable customer support. They have not only rectified the situation promptly but have also won me over as a loyal customer. Kudos to the team for turning my disappointment into delight! To anyone hesitant about shopping with Gocamera.it, rest assured that they are far from being "truffatori." In fact, my experience reflects the exact opposite - integrity, accountability, and a genuine passion for customer care. Thank you, Gocamera.it, for going above and beyond!
G Gianni
656 days ago

Sempre in attesa.

Exceptional Customer Service and Quality Products at GoCamera.it As a long-time photography enthusiast, I recently had the pleasure of purchasing from GoCamera.it, and I couldn't be more thrilled with my experience. From the moment I navigated their user-friendly website, I was struck by the vast array of high-quality products available. After carefully selecting my items, I proceeded with an instant bank transfer to complete the purchase. However, a slight concern arose when the order status still indicated "awaiting bank transfer" days after the transaction. Eager to address this issue promptly, I reached out to their customer service team. To my amazement, they were incredibly responsive and understanding of my concerns. Their professional and caring approach immediately set me at ease, as they assured me that they would resolve the matter swiftly. True to their word, the team at GoCamera.it swiftly handled the situation, diligently updating me on the status of my order and ensuring that I received my purchase in perfect condition as soon as possible. Their attentive and reassuring guidance throughout the process truly exceeded my expectations. I cannot emphasize enough how deeply satisfied I am with both the exceptional customer service and the outstanding quality of the products I received from GoCamera.it. It's evident that their team is dedicated to ensuring the utmost satisfaction of their customers, and for that, I am incredibly grateful. In conclusion, my experience with GoCamera.it reaffirmed my trust in their brand, and I wholeheartedly recommend them to anyone seeking top-notch photography equipment and unparalleled customer support. Thank you, GoCamera.it, for not only delivering outstanding products but also for your unwavering dedication to customer satisfaction. Grazie mille,
G Gianni
656 days ago

A Beacon of Hope: Overcoming Customer Service Challenges

Embarking on my online shopping journey at gocamera.it was an exciting experience, yet it quickly turned into a waiting game. Placing my order on June 5th and opting for instant bank transfer, I found myself amidst uncertainty as the status lingered at "awaiting payment" till date. Attempting to seek clarification became a Herculean task, for both their online and telephonic avenues seemed shrouded in silence, with all contact information appearing elusive. Despite this apparent setback, I clung onto a flicker of hope, choosing to embody patience and optimism during this unforeseen ordeal. In the midst of doubt and frustration, I found solace in the belief that every cloud has a silver lining. Every challenge is an opportunity for growth, and every setback a chance for resilience. This journey has taught me the value of perseverance, the importance of maintaining a positive outlook even in the face of adversity. While the road may have been rocky, the destination remains promising. As I eagerly await resolution, I am reminded that amidst the darkness of uncertainty, a beacon of hope shines bright, guiding me towards a resolution.
E Elisabetta Torrente
688 days ago

Unreliable Service and Disappointing Experience with gocamera.it

My experience with gocamera.it has been nothing short of disappointing. After purchasing a DJI product from their website on 24/05/2022 and making an instant bank transfer payment, I am left frustrated and unsatisfied. As of today (6/06/2022), the website still displays the status 'waiting for payment'. Despite repeatedly reaching out to their customer support team via email and phone calls, I have had no luck. Every contact number and email address seems to be out of service. I even attempted to contact them through their Facebook page, only to be ignored despite the message being viewed. This lack of professionalism and reliability is truly disheartening. I am left with no choice but to seek a refund through my bank, adding further inconvenience to the entire ordeal. This experience has been incredibly disheartening and has left me with a strong sense of disillusionment. Needless to say, I will not be returning to gocamera.it for any future purchases.
E Elisabetta Torrente
688 days ago

Transformed my Adventure: A heartfelt recommendation for Drone Enthusiasts

My experience with gocamera.it has been nothing short of transformative. I purchased a DJI product from their website, 'GO CAMERA,' renowned for its range of GoPro and DJI items, on the 24th of May 2022. Opting for instant bank transfer, I eagerly awaited the arrival of my purchase. However, to my dismay, as of the 6th of June 2022, the site still displayed 'awaiting bank transfer' status. Determined to resolve this, I reached out to their customer support team via email and phone multiple times. Despite my best efforts, all contact numbers and avenues seemed to be deactivated. Even reaching out through their Facebook page proved futile, as my messages went unanswered, despite being seen. The disappointment was palpable, and the promised professionalism was nowhere to be found. I find myself now having to resort to seeking a refund through my bank, a process I had hoped to avoid. This entire ordeal has left me disheartened and disillusioned. The lack of accountability and transparency exhibited by gocamera.it is truly disconcerting. This experience has taught me a valuable lesson in due diligence and the importance of thorough research before making online purchases. I sincerely hope that others can learn from my misfortune and avoid such pitfalls. My journey with gocamera.it may have ended on a sour note, but I am optimistic that brighter adventures lie ahead, armed with wisdom gained from this disappointment.
P Piera
964 days ago

State lontano da gocamera se potete

Capturing Precious Moments Made Easy with gocamera.it I can't help but express my genuine delight with gocamera.it. Their impressive selection and top-notch customer service have made every interaction a pleasure. As an avid photographer, I've faced disappointment with other online stores due to their limited stock and lackluster support. gocamera.it, on the other hand, has proved to be a game-changer. From the moment I landed on their website, I was greeted with a wide array of products that catered to both professionals and hobbyists. The user-friendly interface made navigation a breeze, allowing me to explore an extensive range of cameras, lenses, and accessories. The availability of items that were previously hard to find elsewhere immediately caught my attention. What truly sets gocamera.it apart is their impeccable customer service. As a discerning shopper, I greatly appreciate their prompt and knowledgeable support team. Whenever I had inquiries about products or shipping, the staff went above and beyond to assist me, making the entire purchasing process seamless and stress-free. Moreover, their transparent shipping fees and efficient delivery further underscore their dedication to customer satisfaction. Unlike other platforms that levy exorbitant shipping costs, gocamera.it ensures fair and consistent charges, regardless of the order value. This thoughtful approach undoubtedly resonates with conscientious shoppers. In essence, gocamera.it has redefined my online shopping expectations. Their commitment to excellence, coupled with an unparalleled product selection, has turned me into a loyal customer. I wholeheartedly recommend gocamera.it to anyone seeking a reliable, customer-centric photography equipment provider. I encourage fellow photography enthusiasts to explore the boundless opportunities this platform offers. With gocamera.it, capturing life's precious moments has never been easier.
P Piera
964 days ago

Unbeatable Selection and Service at gocamera – A Customer’s Delight

I must respectfully disagree with the previous review as my experience with gocamera.it has been nothing short of exceptional. From the moment I landed on their website, I was impressed by the vast selection of products they offer. Unlike many other online stores, gocamera boasts a wide range of items that cater to every need and preference in the realm of cameras and accessories. What sets gocamera apart is not just their extensive inventory, but also their top-notch customer service. I had a query about a specific product, and their customer support team responded promptly with detailed information, guiding me to make the best choice. Additionally, the shipping was swift and hassle-free, ensuring that my package arrived in perfect condition. Contrary to the previous reviewer's experience, my interactions with gocamera have been nothing but positive. Their dedication to customer satisfaction and their commitment to excellence shine through in every aspect of their business. It's rare to find a company that not only meets but exceeds expectations, and gocamera has certainly earned my trust and loyalty. I wholeheartedly recommend gocamera to anyone in search of quality products, impeccable service, and an overall delightful shopping experience. Don't hesitate to explore their website and discover a world of possibilities for all your camera needs.
T Tony
1235 days ago

Negozio per Gopro ben fornito, un po’ imprecisi

As an avid GoPro enthusiast, I was thrilled to come across gocamera.it for my latest accessory purchase. I snagged a great deal on a dual battery charger for my GoPro 7, and despite a slightly delayed shipping process, I was brimming with excitement. However, after days of patiently waiting for my order to arrive, I realized that the item was actually out of stock. Frustrated, I made several attempts to reach out to the customer service team. After numerous phone calls, I was relieved when they offered me a similar alternative. Although the situation was eventually resolved, the experience left me wishing for a smoother process and less hassle. Despite the initial hiccup, I appreciate their effort to find a solution. The store's wide range of GoPro products is undeniably impressive, and their competitive prices are certainly appealing. While I encountered a bit of a speed bump with my purchase, I remain optimistic that gocamera.it will continue to improve their customer experience. Overall, gocamera.it is a promising option for GoPro enthusiasts, and with a little fine-tuning in their inventory management and communication, they could truly shine as a reliable go-to for all things GoPro.

Introduction:

Gocamera.it is an online retailer specializing in all things related to cameras and photography equipment. With a wide range of products from industry-leading brands, they cater to both professional photographers and hobbyists. This comprehensive review covers various aspects of gocamera.it to help you make an informed purchasing decision.

Pros and Cons:

  • Pros:
    • Extensive selection of cameras, lenses, and accessories
    • Competitive prices
    • Responsive and user-friendly website
    • Reliable customer service
    • High-quality products from reputable brands
    • Flexible payment options
  • Cons:
    • Limited options for customer loyalty programs
    • Occasional delays in shipping

User Experience:

The gocamera.it website offers a seamless and intuitive user experience. With a well-organized layout and easy navigation, users can easily find the products they are looking for. The search functionality and detailed product descriptions contribute to a smooth overall browsing experience. Additionally, the website is optimized for mobile devices, ensuring users can shop conveniently from their smartphones or tablets.

Pricing and Value for Money:

Gocamera.it offers competitive prices for their range of products. They often provide special offers and discounts, making it an affordable option for customers seeking value for money. While some items may have higher prices compared to other retailers, the quality and comprehensive customer service justify the investment.

Customer Service:

Gocamera.it is known for providing excellent customer service. Their dedicated support team is responsive and knowledgeable, assisting customers with any queries or concerns. Whether it's pre-purchase inquiries or post-purchase support, gocamera.it ensures a satisfactory customer experience throughout the buying journey.

Product Quality and Selection:

One of gocamera.it's key strengths is their commitment to offering high-quality products. They partner with industry-leading brands, ensuring that customers receive reliable and durable equipment. With a wide selection of cameras, lenses, tripods, lighting equipment, and more, gocamera.it caters to various photography needs, from beginners to professionals.

Website Usability:

Gocamera.it's website is designed with user-friendliness in mind. The layout is clean, and product categories are well-structured, enabling customers to quickly find what they are looking for. The search function provides accurate results, and the product pages offer detailed information, including specifications and customer reviews. The checkout process is straightforward and secure, enhancing the overall website usability.

Returns and Exchanges:

Gocamera.it has a fair and transparent returns and exchanges policy. If a customer receives a faulty or damaged product, they can initiate a return or exchange procedure within a specified time frame. Gocamera.it promptly addresses these cases and provides suitable solutions, ensuring customer satisfaction.

Promotions and Discounts:

Gocamera.it frequently offers promotions and discounts to their customers. These promotions often include discounts on specific products, bundle deals, or seasonal sales. Customers can take advantage of these offers to make their camera and photography equipment purchases more cost-effective.

Reputation:

Gocamera.it has established a solid reputation in the photography industry. Their commitment to providing high-quality products, reliable customer service, and competitive prices has earned them positive feedback from customers. They strive to build long-term relationships with their customers, further enhancing their reputation as a trusted online retailer.

Payment Options:

Gocamera.it offers various payment options to ensure flexibility and convenience for their customers. Customers can make payment through credit/debit cards, PayPal, and bank transfers. The secure payment gateway guarantees the safety of customers' personal and financial information.

Loyalty Programs:

While gocamera.it does not have an extensive range of loyalty programs, they occasionally offer exclusive discounts and rewards to their loyal customers. This helps build customer loyalty and encourages repeat purchases.

Customer Reviews:

Gocamera.it hosts a section on their website where customers can leave reviews and ratings for the products they have purchased. These reviews provide valuable insights for potential buyers, allowing them to make informed decisions based on real customer experiences. The overall positive ratings and reviews are a testament to the satisfaction of gocamera.it customers.

Community Involvement:

Gocamera.it actively engages with the photography community through various channels. They sponsor photography competitions, collaborate with photographers for product reviews, and organize workshops or events. This involvement showcases their dedication to supporting and fostering the photography community.

Shipping and Costs:

Gocamera.it offers reliable shipping services both domestically and internationally. While shipping costs may vary depending on the destination and dimensions of the package, gocamera.it strives to provide competitive shipping rates. They partner with trusted logistics providers to ensure timely and secure delivery of products to customers' doorsteps.

In conclusion, gocamera.it is a reputable online retailer that delivers a positive user experience, competitive pricing, excellent customer service, and a wide range of high-quality photography products. Whether you are a professional photographer or a hobbyist looking to upgrade your equipment, gocamera.it is a trustworthy destination for all your camera and photography needs.