Gocase Reviews

Voted Good (4/5)

5371 Votes

40 Reviews

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In the Cell Phone Accessory Store category

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10% users rated Terrible
5% users rated Poor
0% users rated Average
5% users rated Very Good
80% users rated Excellent
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M Mary DiClementi
59 days ago

ABSOLUTELY FABS!!!!!

My review for gocase.com Takeshi from Gocase was FABULOUS!!! After my first order I received an email with a welcome video telling me a bit about his company a GREAT personal touch! My thermal bottles arrived 9 days SOONER THAN I EXPECTED and I LOVE LOVE LOVE THEM! The gift was PERFECT TOO! Just what I needed to hold my cell phone more securely. AND when I emailed Takeshi to tell him how pleased I was he thanked me and sent me another discount code for my second order! DONE! I ordered 2 more thermal bottles as gifts for friends! WAY TO GO Gocase! Mary
N Natalia Xyz
60 days ago

Gocase: Where Style Meets Protection

I can't help but gush over gocase.com - the perfect blend of style and protection for my devices. From the moment I got my hands on a few cases, I knew I was hooked. The quality is unmatched, and the designs are so on-point that I already have my eye on a few more! Not only do these cases keep my phone safe and sound, but they also make a stylish statement wherever I go. The attention to detail and durability of these cases truly set them apart from the rest. I can confidently say that gocase has won me over as a loyal customer, and I can't wait to continue building my collection. If you're looking for a perfect mix of fashion and function, look no further than gocase. Trust me, you won't be disappointed!
N Nancy Castillo
66 days ago

Unmatched Quality and Versatility

After stumbling upon gocase.com, I was captivated by the endless array of options available to customize my phone cases. Being someone who enjoys matching my phone case to my mood, gocase was a dream come true. The process of selecting and personalizing my cases was not only convenient but also incredibly fun. What truly sets gocase apart is the impeccable quality of their products. Each case I've received exudes durability and attention to detail, assuring me that my device is in safe hands. Not only are their cases stylish and trendy, but they also provide a reliable shield against everyday wear and tear. My experience with gocase has been nothing short of delightful, and I am continually impressed by their commitment to delivering premium products that combine style with functionality. If you're looking for a way to safeguard your device in style, gocase is the perfect destination for high-quality, customizable cases that cater to your every mood.
S Sin
66 days ago

Protected Beyond Belief: A True Testament to Durability

Embarking on a quest to find the perfect phone case led me to gocase.com, where I stumbled upon a hidden gem – a protective shield for my beloved device. Despite only being in my possession for a mere two weeks, this case proved its worth beyond measure. A clumsy mishap resulted in a dramatic plunge, leaving my phone shattered and my heart in despair. However, amidst the chaos, the case stood strong, bearing not a single scratch. The resilience showcased by this product left me in awe, cementing my faith in its unparalleled durability. Not only does it excel in safeguarding my phone, but the diverse range of designs offered on the website ensures that protection does not come at the cost of style. Furthermore, the prompt delivery of the case underscored the brand's commitment to customer satisfaction, enhancing my overall experience. In conclusion, my encounter with gocase.com has left me convinced of the exceptional quality of their products. I wholeheartedly endorse this brand, not only for its durability but also for its swift service and aesthetic appeal. Trust me when I say, your phone deserves to be clad in nothing but the best – and gocase.com delivers just that.
E ESTXF82517
74 days ago

Turning Disappointment into Resolution: My Experience with gocase.com

As a passionate phone case enthusiast, I was eager to try gocase.com for a change of pace. Unfortunately, my excitement quickly turned to dismay when one of the cases I ordered arrived with a print flaw. Frustrated, I reached out to their customer service team, only to be met with silence. In a spur of disappointment, I shared my experience on their Instagram post, hoping for acknowledgment. To my astonishment, gocase.com labeled my genuine feedback as spam, swiftly erasing any trace of negativity from their platform. Feeling unheard and disregarded, I pursued a refund through my bank and Klarna, determined to hold them accountable for their lack of action. Just when I had lost faith in their integrity, a glimmer of hope appeared. Following my public review, gocase.com finally responded to my initial message, offering to address the issue. It was disheartening to realize that a negative review was the catalyst for their attention. Despite my initial skepticism, I decided to entertain the possibility of a replacement case, cautiously optimistic about a potential resolution. While my journey with gocase.com has been marred by disappointment and frustration, I am hopeful that this experience will conclude on a positive note. As I await their next steps, I remain open to altering my perception and rating, should they prove their commitment to customer satisfaction. In a world where genuine care and transparency are rare commodities, my encounter with gocase.com serves as a testament to the power of constructive feedback and perseverance. Although the road has been rocky, I am unwavering in my belief that every setback can be transformed into an opportunity for growth and improvement.
M Mandy D
78 days ago

Transformation Through Exceptional Service: A True Testimonial

After purchasing a set of cases from gocase.com for holiday gifts, I was disheartened when they began to show signs of yellowing after only three weeks. However, what truly stood out to me was the exceptional customer service provided by the team at gocase.com. Upon reaching out to address the issue, their customer service team displayed promptness and attentiveness, requesting photos to assess the situation. Despite not being able to provide images of the gifted cases, I was pleasantly surprised when they immediately offered to send a replacement for my own case. This rapid and proactive response truly showcased their commitment to customer satisfaction. While the yellowing of the cases was disappointing, the swift resolution offered by gocase.com left me feeling valued as a customer. It is evident that they genuinely care about their customers' experiences and are dedicated to finding solutions promptly. Although I had hoped for a longer lifespan for the cases, the outstanding customer service I received has left me hopeful for a better outcome with the replacement case. The initial disappointment has been overshadowed by the positive interaction with their team, and I am eager to see how the new case fares. In conclusion, while the initial product may not have met my expectations in terms of longevity, the exceptional service provided by gocase.com has truly transformed my overall experience. Thank you for going above and beyond to ensure customer satisfaction.
Y Yaumilexis Lugo
86 days ago

My Go-to Place for Stylish Phone Protection

When it comes to phone cases, gocase.com has completely won me over. I cannot help but fall in love with their cases every single time. With each purchase, I find myself adding more to my collection – currently standing at a delightful 10 cases. Not only are they super cute, but they also do an exceptional job at keeping my phone safe from the curious hands of my two-year-old. What sets gocase.com apart is the vast array of options they offer. Whether you're into vibrant colors, quirky patterns, or elegant designs, there is something for every taste. The diversity in their collection ensures that there's a perfect case for every mood and occasion. Aside from their top-notch products, the customer service at gocase.com is truly commendable. Interacting with their team felt personal, and their response time was both prompt and empathetic. It's comforting to know that behind these stylish cases, there is a team that genuinely cares about their customers. My experience with gocase.com has been nothing short of amazing, and I can confidently say that they have become my go-to destination for all things phone protection. I simply love gocase.com!
J Jacqueline B
95 days ago

Unforgettable Moments with Gocase: A Testament of Love and Style

As a devoted customer of gocase.com, I am thrilled to share my exceptional experience with this extraordinary brand. Over the course of my purchases, I have acquired four stunning cases, three of which were exquisitely personalized. These cases, gifted to my mother and daughter, have not only protected their devices but also sparked countless compliments from admirers. What sets gocase apart is their ability to deliver products that are both affordable and high-quality. Each case exudes elegance and durability, surpassing all expectations without breaking the bank. The affordability factor coupled with the premium look and feel truly sets gocase apart in the competitive market. I am immensely grateful to gocase for enhancing my loved ones' devices with their remarkable cases and for consistently exceeding my expectations. Thank you, gocase, for creating such unforgettable moments of style and love through your impeccable products.
J Jenny Burgos
99 days ago

Going Above and Beyond: A Tale of Exceptional Customer Service

As I eagerly awaited my order from gocase.com, I found myself disappointed when weeks passed without its arrival. Despite the initial setback, I was pleasantly surprised by the outstanding customer service I encountered. Upon reaching out, the team promptly initiated a reorder due to the prolonged delay in shipping. Though the second shipment faced a similar fate, resulting in my eventual refund, the genuine care and effort demonstrated by the customer service team truly shone through. While I may not have received my desired phone case, the positive and proactive approach taken by gocase.com left a lasting impression on me. Their commitment to customer satisfaction is truly commendable, turning a potentially frustrating situation into a testament to their dedication and service excellence.
J Julie Hall
102 days ago

Exceptional Quality, Delayed Delight

As a customer of gocase.com, I was eagerly anticipating the arrival of my order, intended as a Christmas present. Placing my order on 12/9, I expected a timely delivery given the estimated processing and shipping times. However, as Christmas came and went, my item was still en route, far exceeding the projected delivery window. While the delay was disappointing, the anticipation only heightened my excitement for the product. The silver lining in this situation was the exceptional quality that eventually greeted me upon its arrival. The craftsmanship and attention to detail far surpassed my expectations, making the wait worth every moment. Although the delay was unexpected and inconvenient, the outstanding product ultimately redeemed the entire experience. I look forward to future purchases from gocase.com, confident in both the quality of their items and the dedication they showcase to their customers.
M Marissa K.
121 days ago

Unparalleled Quality and Generosity – GoCase Delivers Beyond Expectations

I cannot contain my excitement about the exceptional experience I've had with gocase.com. The product I received was exactly as advertised – sturdy, vibrant in color, and it fits my phone like a glove. But what truly set GoCase apart was their unexpected act of generosity. Along with my purchase, they included a free GoGrip and stickers, a gesture that not only surprised me but also made me feel genuinely appreciated as a customer. It's the small touches like these that make a huge difference. I am incredibly satisfied with my purchase and the extra goodies only added to the delight. Thank you, GoCase, for not only delivering a top-notch product but also for going above and beyond to make me feel valued.
C Customer
127 days ago

Turning Disappointment into Delight: A Genuine Review for GoCase.com

I recently had the opportunity to order a custom phone case from GoCase.com, and I must say that my experience was not at all what I had hoped. While I was excited to surprise a friend with a personalized iPhone 12 case, the reality fell short of my expectations. Firstly, I encountered delays in receiving the product, which created a sense of frustration. Upon unboxing the case, I was disheartened to find that the quality did not meet my standards. The anticipated hard plastic construction was not there, and the print itself was not up to par. Moreover, to my dismay, the case did not even fit the designated iPhone 12. Despite encountering these issues, I reached out to the customer support team at GoCase.com. To my relief, they were incredibly understanding and responsive. They swiftly addressed my concerns and provided a refund for the inconvenience caused. With that being said, although my initial experience was disappointing, the professional and empathetic manner in which the customer service team handled the situation left a positive impression. Their attentiveness and commitment to resolving my issue effectively transformed my disappointment into an opportunity for redemption. I truly appreciate the dedication of the customer support team at GoCase.com and commend them for their outstanding service quality. In conclusion, while my initial purchase did not meet my expectations, the prompt and considerate assistance from the customer support team has restored my trust in the brand. I believe that with continued dedication to product quality and customer satisfaction, GoCase.com has the potential to provide truly exceptional experiences for their customers.
C Claus Wagner
132 days ago

DO NOT MISS OUT ON GOCASE. COM!

Let me start by saying that gocase.com has truly been a game-changer for me. The reviews I've read do not do justice to the exceptional service and quality products that this company offers. Disregard any negative comments, as my personal experience has been nothing short of amazing. I recently purchased a case for my granddaughter, and not only did it arrive promptly, but the quality exceeded my expectations. The intricate design and durable material have made it a favorite for my granddaughter. The support team was also incredibly helpful and responsive throughout the process. I urge you not to miss out on the fantastic products and service that gocase.com provides. Don't hesitate to give them a try – you won't be disappointed!
H Harriet Bartlett
132 days ago

Zero contact

From the moment I discovered gocase.com, I was thrilled about the possibility of personalizing my phone case. However, as November came and went, and my order failed to arrive, I began to lose hope. The estimated delivery date had long passed, and I was on the brink of moving to a new home. To make matters worse, my attempts to reach out to their customer support team were met with silence. I felt completely abandoned. But then, a stroke of luck came my way. After expressing my frustrations online, I was contacted by the team at gocase.com. They were deeply apologetic and explained that they had experienced unexpected delays. They went above and beyond to ensure that my order was reprocessed and expedited to my new address. The package finally arrived, and I was overjoyed with the quality of the product. The design was flawless, and the fit was perfect. It was clear that they had put great care into creating it. I am thrilled to say that my faith in gocase.com has been restored. Their dedication to making things right was truly commendable, and I am grateful for their exceptional customer service. I will definitely be returning for more custom cases in the future, and I highly recommend them to anyone in need of a reliable and high-quality product. Thank you, gocase.com, for turning my disappointment into delight.
M Mischelle Lutz
137 days ago

Excellent experience

⭐⭐⭐⭐⭐ I cannot express enough how absolutely thrilled I am with my experience using gocase.com. From the moment I landed on the website, I was blown away by the user-friendly interface and the endless array of customization options available for phone cases. I eagerly ordered two cases, one with a personal photo, and I was pleasantly surprised by how straightforward the entire process was. The website made it so easy to upload my image and visualize how it would look on the case. The range of designs and the quality of the materials made the decision-making process a delight. When my cases arrived, I was over the moon. They were stunning, and the quality was evident from the moment I laid my eyes on them. Both cases were not only attractive but also highly protective, giving me peace of mind knowing that my phone was safe. What truly impressed me was the prompt delivery. I received my cases much sooner than I had anticipated, and the packaging was impeccable. Thank you, GoCase, for exceeding my expectations in every possible way. I will be recommending your services to everyone I know, and I will definitely be returning for more of your fantastic products in the future.

Introduction

Gocase.com is a popular online retailer specializing in high-quality phone cases and accessories. With a wide range of stylish designs and durable materials, Gocase.com offers customers a chance to protect and personalize their mobile devices. In this comprehensive review, we will delve into various aspects of Gocase.com, including its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros:
  1. Vast selection of trendy and unique phone cases
  2. Excellent durability and quality of products
  3. User-friendly and visually appealing website
  4. Frequent promotions and discounts
  5. Fast and secure shipping
  • Cons:
    1. Occasional limited stock availability
    2. Some cases may be pricier compared to competitors
    3. International shipping may incur additional fees

    User Experience

    Gocase.com offers a seamless user experience, with its intuitive interface and easy navigation. The website's minimalist design enhances the overall user experience, allowing customers to effortlessly browse through different categories and find their desired products. The high-resolution product images and detailed descriptions provide a clear understanding of each case's design and quality. The smooth checkout process ensures a hassle-free shopping experience.

    Pricing and Value for Money

    While some cases on Gocase.com may be slightly pricier compared to competitors, the excellent quality and durability of the products justify the cost. Additionally, the extensive selection of unique and trendy designs makes Gocase.com a go-to destination for customers looking to add a touch of personal style to their devices. Frequent promotions and discounts further enhance the value for money, allowing customers to grab their favorite cases at affordable prices.

    Customer Service

    Gocase.com prioritizes customer satisfaction, offering prompt and helpful customer service. Users can easily reach the support team via email or the website's live chat feature, receiving timely responses and effective solutions to their queries or concerns. The customer service representatives are knowledgeable and ensure that customers are provided with all necessary information regarding their orders, shipping, and returns.

    Product Quality and Selection

    Gocase.com is renowned for the impeccable quality of its phone cases. Using premium materials and advanced printing techniques, the cases offer excellent protection without compromising on style. With a diverse range of designs including floral patterns, abstract art, and trendy graphics, Gocase.com caters to a wide array of personal preferences. The cases fit snugly on various phone models, ensuring optimal functionality without obstructing access to ports or buttons.

    Website Usability

    Gocase.com's website boasts a user-friendly interface, making navigation effortless for customers. The well-organized categories and filters allow users to quickly browse through different collections and find their desired products. The responsive design ensures a seamless experience across various devices, including smartphones, tablets, and desktops. The straightforward checkout process and multiple payment options further enhance the website's overall usability.

    Returns and Exchanges

    Gocase.com offers a hassle-free returns and exchanges policy. If customers encounter any issues with their purchases, they can easily initiate returns or exchanges within a specified period. The company strives to resolve any concerns promptly, ensuring customer satisfaction. However, it is important to note that customers may be responsible for return shipping costs in certain situations.

    Promotions and Discounts

    Gocase.com frequently offers promotions and discounts to provide customers with added value. From seasonal sales to limited-time offers, customers can find great deals on their favorite phone cases. Subscribing to the company's newsletter or following their social media accounts can help users stay updated on the latest promotions and exclusive discounts.

    Reputation

    Gocase.com has built a strong and reputable brand in the phone case industry. With a focus on quality, customer satisfaction, and trendy designs, the company has garnered a loyal customer base. Positive customer reviews, both on the Gocase.com website and external platforms, further establish the brand's reputation as a reliable provider of top-notch phone cases.

    Payment Options

    Gocase.com offers multiple secure payment options to ensure customer convenience. Customers can choose to pay via major credit or debit cards such as Visa, Mastercard, or American Express. Additionally, the website supports popular online payment platforms like PayPal, offering an extra layer of security and ease for customers during the checkout process.

    Loyalty Programs

    Gocase.com rewards customer loyalty through its loyalty program. By creating an account on the website, customers can earn points for their purchases and other activities. These points can later be redeemed for discounts or free products, providing an incentive for customers to engage with the brand and continue their shopping journey on Gocase.com.

    Customer Reviews

    Gocase.com values customer feedback and encourages users to leave reviews. Customers can share their experiences, product photos, and ratings on the website. The extensive collection of customer reviews helps prospective buyers make informed decisions and provides valuable insights into the product quality, design, and overall satisfaction.

    Community Involvement

    Gocase.com actively engages with its community through social media platforms and various charitable initiatives. By collaborating with influencers and supporting social causes, the company fosters a sense of belonging and connection among its customers. This community involvement not only enhances customer loyalty but also showcases the brand's commitment to making a positive impact.

    Shipping and Costs

    Gocase.com offers fast and reliable shipping worldwide. The company partners with reputable shipping services to ensure that orders are delivered promptly and securely. However, it's important to note that international shipping may incur additional costs, including customs fees and import duties, which are the responsibility of the customer. The shipping costs vary depending on the destination and the selected shipping method, but Gocase.com strives to offer competitive rates.

    In conclusion, Gocase.com is a trusted online retailer that excels in providing high-quality phone cases and accessories. With its vast selection of trendy designs, excellent product quality, user-friendly website, and prompt customer service, Gocase.com offers a great shopping experience for customers seeking stylish and durable phone cases. While occasional limited stock availability and international shipping fees may pose minor challenges, the overall value for money, promotions, and loyal customer base contribute to the brand's reputation as a reliable and desirable option in the market.