Users Voice for Golfsupport

3% users rated Terrible
3% users rated Poor
3% users rated Average
5% users rated Very Good
86% users rated Excellent
Pie Chart Review Representation for Golfsupport
Golfsupport Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 20 Jul 2019

Last updated by on 12 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 4.8 4.5 4.1 2.3 1.8 4.5
Oct 2022 4.5 3.6 3.9 3.6 2.8 4.7
Nov 2022 4.5 4.4 4.1 5 2 4.5
Dec 2022 5 5 5 1.8 5 5
Mar 2023 4.5 4.1 3 5 5 4.1
Line Chart for Rating of peer stores

golfsupport.com

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eneba.com

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shein.com

godaddy.com

Detailed Golfsupport Review by

Introduction

Golfsupport.com is an online retailer that specializes in golf equipment, accessories, and clothing. The company was founded in 1999 and has since grown to become one of the most reputable golf retailers in the UK. With a wide range of products from leading brands, including Callaway, TaylorMade, and Nike, Golfsupport.com caters to golfers of all skill levels.

Pros and Cons

Pros:
  • Large selection of products from leading golf brands
  • Competitive prices and value for money
  • Excellent customer service and support
  • Easy to use website with intuitive navigation
  • Free UK delivery on orders over £30
Cons:
  • Limited international delivery options
  • No loyalty program for regular customers

User Experience

Golfsupport.com provides a seamless user experience to its customers. The website is well-designed, with an easy-to-use interface that allows for quick and hassle-free browsing. Customers can easily search for products by category, brand or type, and the detailed product descriptions, reviews, and images provide a clear understanding of the golf products on offer.

Pricing and Value for Money

Golfsupport.com provides competitive pricing on their products, which provides good value for money. In addition, the website frequently runs promotional discounts and offers, which makes purchasing golf equipment and accessories even more affordable.

Alternatives

Golfsupport.com's closest competitors include OnlineGolf, American Golf, and Direct Golf. Each of these companies offers a similar wide range of golf products, with a variety of brands represented at different price points. However, Golfsupport.com stands out with its superior customer service and attention to detail.

Customer Service

Customer service is a top priority for Golfsupport.com, and their customer support team is professional and helpful. The company offers phone and email support, and representatives are quick to respond to customer inquiries. In addition, the website has a comprehensive FAQ section that covers frequently asked questions and concerns

Product Quality and Selection

Golfsupport.com offers a vast selection of golf equipment, accessories, and clothing. Customers can find everything from golf clubs to shoes, golf bags to trolleys, and golf balls to gloves. The products come from leading golf brands, and the quality of each product is guaranteed.

Website Usability

The website is well-designed and easy to navigate. The site's search function is quick and efficient, allowing customers to find products by brand, category, or type.

Returns and Exchanges

Golfsupport.com offers a hassle-free returns policy. If a customer isn't satisfied with a product purchased online, they have 30 days to return it for a full refund or exchange.

Promotions and Discounts

Golfsupport.com frequently runs promotions and discounts on their products. Customers can find special deals on golf equipment, clothing, and accessories. Additionally, the company provides an email newsletter for customers to receive exclusive offers, discounts, and news.

Reputation

Golfsupport.com has built an excellent reputation as a reliable and trusted golf retailer. The company has received positive feedback from satisfied customers, and the customer service team is attentive and helpful.

Payment Options

Golfsupport.com accepts most major credit and debit cards, including Visa, MasterCard, and American Express. Customers can also pay using PayPal, which provides secure and easy transactions.

Loyalty Programs

Golfsupport.com currently does not offer a loyalty program or reward scheme for its regular customers.

Customer Reviews

Golfsupport.com has received positive customer feedback regarding their online store, website, customer service, and product range. Customers appreciate the company's attention to detail and hassle-free returns policy.

Community Involvement

Golfsupport.com is active on social media platforms including Facebook, Twitter, and Instagram. The company promotes its products and services, and engages in discussions with its customers and followers.

Shipping and Costs

Golfsupport.com offers free UK delivery on orders over £30. The company provides a variety of shipping options, including express delivery and international shipping at reasonable rates. The shipping costs vary depending on the size and weight of the products ordered.

Conclusion

In conclusion, Golfsupport.com is an excellent option for golfers looking for high-quality golf equipment, accessories, and clothing. The company offers a wide range of products at competitive prices, with exceptional customer service and support. The website is easy to use and navigate, and customers can benefit from hassle-free returns and free UK delivery on orders over £30. While there are a few minor drawbacks, such as limited international delivery options and no loyalty program offering, Golfsupport.com remains a top choice for golf enthusiasts of all levels.

Golfsupport Recent User Reviews

User Rating

5 stars

91

4 stars

10

👤

Reviewer Name: Sean Needham

Review Submission Date: 2022-12-15

Review Title: Excellent service as usual
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Review Description: Excellent service as usual, golfsupport is a highly recommended way to buy your golf gear.

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Reviewer Name: Shelley L

Review Submission Date: 2022-12-14

Review Title: Superb company to deal with
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Review Description: Easy to navigate website , speedy delivery and excellent communication from start to finish

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Reviewer Name: Tom Middleton

Review Submission Date: 2022-12-14

Review Title: Team kept me updated from time of order…
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Review Description: Team kept me updated from time of order being placed to collection of goods. As per usual very professional.

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Reviewer Name: Mr Stephen Daniel

Review Submission Date: 2022-12-14

Review Title: As advertised
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Review Description: As advertised , good communication and delivery given time of year.

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Reviewer Name: Mrs Wood

Review Submission Date: 2022-12-14

Review Title: The product is exactly what I ordered
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Review Description: The product is exactly what I ordered. The delivery was pretty slow but I assume this was down to the postal strikes

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Reviewer Name: Customer

Review Submission Date: 2022-12-14

Review Title: Great company to buy from!
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Review Description: Great company to buy from and would recommend to anyone

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Reviewer Name: Russell Frampton

Review Submission Date: 2022-12-14

Review Title: I don’t understand why the company use…
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Review Description: I don’t understand why the company use Royal Mail when they know they are going to be striking. They even mention it in their dispatch mail but still posted it with Royal Mail. Very disappointing!

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Reviewer Name: Andreas

Review Submission Date: 2022-12-14

Review Title: Despite Brexit…
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Review Description: Despite Brexit very good product offerings incl. reliable delivery service. Need for sure couple days more for receiving the order.

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Reviewer Name: Colin Hough

Review Submission Date: 2022-12-14

Review Title: Great service
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Review Description: Great service, very prompt and item exactly as described.

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Reviewer Name: Andrew Stazicker

Review Submission Date: 2022-12-13

Review Title: Golf bag
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Review Description: Great customer support via email when questioned.but was told parcel was to be delivered on friday and only arrived Tuesday..