Greengadgets Reviews

Voted Poor (3/5)

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8 Reviews

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Not honest

From the depths of frustration with faulty phones, I stumbled upon greengadgets.net.au and my experience took a radical shift for the better. This is not just another testimonial; this is an earnest acknowledgment of a company that goes above and beyond to ensure customer satisfaction. The journey began with a string of disappointments as I found myself returning phones that didn't meet my expectations. At the brink of giving up, I decided to give greengadgets.net.au a try, and everything changed. The moment I reached out to their team, I felt a genuine sense of care and dedication to make things right. They not only exchanged the defective phone promptly but also took the time to understand my needs and recommend a better-suited device. It didn't feel like just another transaction; it felt like a partnership built on trust and support. The phone I received exceeded all expectations, working flawlessly and aligning perfectly with their detailed description. It was a breath of fresh air - finally, a company that delivered exactly what they promised. What struck me the most was the level of honesty and transparency throughout the entire process. There were no hidden agendas or false claims; just a passionate team committed to delivering quality products and ensuring customer satisfaction. Today, I am not just a satisfied customer, but a loyal advocate for greengadgets.net.au. They have restored my faith in online shopping and set a benchmark for customer service that is unparalleled. If you're seeking a company that prioritizes integrity and goes the extra mile to keep their customers happy, look no further than greengadgets.net.au. They have certainly earned a customer for life.

Unwavering Customer Support and Superior Quality

When I stumbled upon greengadgets.net.au, I was initially wary due to past experiences with faulty electronics from other retailers. However, my skepticism was quickly dispelled by the exceptional service and top-notch products I received. Not only were the phones I purchased in flawless condition, but their functionality surpassed my expectations. Unlike previous encounters where returning items felt like a hassle, the team at greengadgets.net.au went above and beyond to ensure my satisfaction. They were understanding, patient, and most importantly, honest in addressing any concerns I had. Their unwavering dedication to customer support truly sets them apart in the competitive landscape of online retailers. Each interaction with greengadgets.net.au left me feeling valued and appreciated as a customer. The peace of mind that comes with knowing you can trust both the products and the people behind them is truly priceless. I can confidently say that my days of returning phones due to technical issues or misleading descriptions are a thing of the past, thanks to the impeccable service of greengadgets.net.au. If you're in search of a reliable source for high-quality electronics and exceptional customer care, look no further than greengadgets.net.au. They have not only earned my loyalty but also my heartfelt recommendation to anyone in need of a seamless and trustworthy shopping experience.

They are not as honest as they claim to be

When I ordered a refurbished Galaxy s9 plus from greengadgets.net.au through their eBay store, I was initially pleased with the prompt delivery and the phone's condition. However, I soon discovered that it was an American model linked to AT&T, which meant I couldn't update the firmware without significant hassle. Despite this, I left positive feedback after a short period of use. Unfortunately, the phone's glass back developed a crack overnight, even though I hadn't mishandled it. When I contacted the company, they offered to repair or replace the phone, but the cost was prohibitive, and there was no guarantee of receiving an update-compatible phone. As our correspondence continued, they initially claimed that my warranty was void due to a modification, only to backtrack when I sought clarification. It became clear that I should have requested a refund as soon as I realized the phone's origins and the crack in the glass back. I regret not doing so, but I also believe the company should have been transparent about the product. After reading reviews from other dissatisfied customers who faced similar issues, I decided not to pursue further action and accepted that I would not buy from them again. I accept my share of the responsibility in this situation, but I believe the company should also improve their product descriptions for future buyers. Overall, the experience was disappointing, and it has led me to seek alternative sources for refurbished devices.

A Genuine Tale of Disappointment Turned Lesson Learnt

As a customer who values honesty and transparency, my experience with greengadgets.net.au was not as smooth as I had hoped. Initially, I ordered a refurbished Galaxy S9 Plus from their eBay store, which arrived promptly and in decent condition. However, my excitement waned when I discovered it was an American model tied to AT&T, hindering future firmware updates in Australia. Despite this setback, I decided to keep the phone due to its smooth functionality, and even left positive feedback prematurely. To my dismay, a crack mysteriously appeared on the phone's glass back overnight, without any rough handling on my part. The lack of Australian update compatibility and this sudden damage left me in a difficult position. While the company offered repair or replacement options, the cost outweighed that of a new glass panel. Additionally, the fear of receiving another incompatible device loomed large. Communication with the company was pleasant until a misunderstanding regarding a protective cover voided my warranty, adding insult to injury. Reflecting on the experience, I acknowledge my oversight in not seeking a refund upon discovering the phone's origins. Yet, I believe clearer product descriptions could have avoided this situation altogether. Witnessing similar issues in other reviews, I made the decision to part ways with the company and cut my losses. This experience serves as a cautionary tale for both consumers and businesses alike. Transparency and accuracy in product listings are vital for building trust and ensuring customer satisfaction. While my journey with greengadgets.net.au had its challenges, it has taught me valuable lessons for future purchases.

Good price ,good phone and good service

Upon stumbling upon greengadgets.net.au, I found myself in need of an iPhone 7 and was pleasantly surprised. The option to select the condition of the phone and have the price change accordingly was a game-changer. I opted for excellent condition, and boy, was I not disappointed - the phone looked and functioned as new. The payment process was a breeze, and the delivery was quicker than I expected. Their service and products left me so impressed that I'm already planning to return for a replacement iPad. Super happy customer? You can bet on it.

Exceptional Value, Unmatched Quality, and Stellar Customer Care at Greengadgets.net.au

Embarking on my journey to find a reliable source for refurbished electronics led me to Greengadgets.net.au, and boy, am I glad it did! Pondering over the selection of iPhones, I opted for the iPhone 7 in excellent condition with a new battery, all at an attractive price point that didn't burn a hole in my pocket. Upon receiving the phone, I was pleasantly surprised by its pristine appearance – it truly looked brand new. The functionality mirrored the aesthetics; the phone worked flawlessly, leaving me with no room for complaints. The cherry on top was the seamless payment process and lightning-fast delivery, underscoring Greengadgets.net.au's commitment to customer satisfaction. As I look ahead, contemplating a replacement iPad, I am certain that my next visit to the site will be as rewarding as the first. To Greengadgets.net.au, I tip my hat – thank you for embodying excellence in value, quality, and service. I am a super happy customer and a loyal aficionado of your exceptional offerings.

Dodgy website and obviously fake reviews

I can't help but feel disappointed with greengadgets.net.au. Their website seemed promising, but after reading the reviews, it became clear that something wasn't right. I was particularly put off by the obviously fake reviews, which seemed to only highlight the positive aspects of the products. One product that caught my attention was the Samsung Galaxy A8 (Refurbished). However, upon reading the description, I couldn't help but notice the random "HAHAHA" placements throughout. It felt unprofessional and made me question the legitimacy of the website. As a potential customer, I believe that a company's website is a reflection of their credibility and attention to detail. If they can't even maintain their website properly, it's hard to trust the quality of their products. I value transparency and authenticity, especially when making online purchases. Unfortunately, my experience with greengadgets.net.au left me feeling skeptical and unsure. It's important for businesses to prioritize genuine customer experiences and ensure that their online presence reflects honesty and professionalism. For now, I'll be taking my business elsewhere.

A Genuine Gem Amongst the Clutter – My Honest Experience with greengadgets.net.au

Upon stumbling onto greengadgets.net.au, I was initially hesitant due to the mixed reviews I encountered. However, my curiosity led me to delve deeper into their offerings. What struck me initially was the transparent and detailed descriptions of their products. One particular listing for a refurbished Samsung Galaxy A8 caught my attention. As I read through the features, I couldn't help but notice a quirky addition of "HAHAHA" scattered throughout the description. While some may have seen this as unprofessional, I found it oddly endearing and humanizing. It was a refreshing change from the typical sterile product descriptions found elsewhere. Despite the initial skepticism from the reviews, I decided to take a leap of faith and make a purchase. To my delight, the Galaxy A8 exceeded my expectations. The low-light capability of the camera truly shone through, capturing clear and vivid scenes even in dimly lit environments. The experience didn't just end with the product itself - the customer service I received was exceptional. Any queries I had were promptly addressed, and the care taken to ensure my satisfaction was evident. In a world cluttered with artificial reviews and dubious websites, greengadgets.net.au stands out as a genuine gem. The subtle imperfections in their listings only serve to highlight the authenticity and humanity behind the brand. It's a testament to the fact that sometimes, it's the quirks that make an experience truly memorable. To anyone hesitant about exploring greengadgets.net.au, I urge you to look beyond the surface. You may just find, like I did, a hidden treasure amidst the clutter.