Greenmotion Reviews

Voted Average (3/5)

6329 Votes

40 Reviews

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In the Car Rental Agency category

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45% users rated Terrible
0% users rated Poor
3% users rated Average
13% users rated Very Good
40% users rated Excellent
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F Fiona Macdonald
47 days ago

A Seamless Experience with a Personal Touch

As a loyal customer of greenmotion.com, I can confidently say that my overall experience has been smooth and hassle-free. The app, which I found fairly easy to use, has simplified the car rental process for me. However, a unique situation arose when my husband and I used the same email for booking cars in the past. This small hiccup prompted me to create a new email to reserve a car for myself. Despite this slight inconvenience, the customer service team at greenmotion.com was incredibly accommodating and helped me navigate through the process effortlessly. Their personalized assistance and prompt responses made me feel valued as a customer. I appreciate the simplicity and convenience that greenmotion.com offers, and their exceptional customer support has only added to my satisfaction. I highly recommend greenmotion.com for anyone seeking a hassle-free car rental experience with a touch of personalized service.
H Hazel Wells
47 days ago

Life-Saving Support and Outstanding Service

I cannot express enough how grateful I am for the exceptional assistance I received from greenmotion.com during a recent solo travel experience. As a single mother traveling alone with my child, I rely heavily on rental car agencies to provide a safe and accommodating environment. Unfortunately, this was not the case at first. Upon arrival, I was shocked to discover unexpected charges that nearly doubled the original cost of my rental. I felt pressured and distressed when I was forced to pay an additional £52 for a child's booster seat that I had not accounted for. The rental staff's lack of empathy and understanding only heightened my stress as a solo parent. In a moment of desperation, I turned to the customer service team for help. To my relief, they exceeded all expectations, offering me a free upgrade to a more suitable vehicle. Their genuine concern for my well-being and their proactive effort to ease the situation was truly life-saving. This unexpected act of kindness made all the difference for me and my child, turning a distressing experience into a much more manageable one. Despite the initial challenges, the exceptional support that I received from the customer service team has left a lasting positive impression. Their understanding and willingness to go above and beyond to assist me have truly set them apart. I am deeply grateful for their outstanding service and genuinely customer-centric approach. Moving forward, I have complete confidence in greenmotion.com and will undoubtedly choose them for all my future car rental needs. I highly recommend their services to anyone who values exceptional support and genuine care during their travel experiences. Thank you, greenmotion.com, for your life-saving support and outstanding service.
V Vytas R.
48 days ago

Going the Extra Mile: A GreenMotion Review

As a frequent traveler utilizing GreenMotion at VNO, Vilnius Airport in Lithuania, I must laud their outstanding service, particularly their "can do" attitude exemplified by Ms. Greta. Her exceptional problem-solving skills and positive demeanor truly set the tone for my experience. GreenMotion's team, led by individuals like Ms. Greta, embodies a proactive and solution-oriented approach that exceeds expectations. The multilingual staff's brilliance in accommodating customers seamlessly elevates the renting experience. I wholeheartedly award them a resounding 5-star rating without any reservations. Thank you, GreenMotion VNO, for consistently delivering exceptional service that leaves a lasting impression.
K Kelly Butler
49 days ago

Effortlessly Seamless Booking Process Redefined

Enthusiastically sharing my experience with greenmotion.com! The booking process was not just easy; it was a seamless journey from start to finish. What truly stood out was the prompt follow-up via email, immediately providing all essential details related to my reservation. This efficient communication ensured a stress-free experience, leaving me reassured and well-prepared for my upcoming trip. With such impeccable service, greenmotion.com has redefined the standard for hassle-free bookings. I am beyond impressed and eagerly look forward to my future travel arrangements with them.
G Genevieve May
49 days ago

Above and Beyond: An Unforgettable Experience with Green Motion in Lefkada!

I cannot express enough how exceptional my experience was with Green Motion in Lefkada downtown, Greece. From the moment I arrived, Afroditi's warmth and dedication shone through. She went above and beyond to ensure my late arrival was accommodated, staying late and greeting me with a smile that instantly made me feel at ease. Afroditi's professionalism and kindness truly made a lasting impact on me. Her cheerful demeanor and unwavering commitment to stellar service set the tone for the entire rental process. It was evident that she genuinely cared about my experience and went the extra mile to make sure everything was perfect. The car itself exceeded all my expectations. It was in impeccable condition, exactly what I had hoped for, and it made exploring the stunning streets of Lefkada an absolute joy. I cannot thank Afroditi and the team at Green Motion enough for their exceptional service. This experience will forever be etched in my memory, and I wholeheartedly recommend Green Motion in Lefkada to anyone looking for top-notch service and quality.
G George Harrison
50 days ago

Unparalleled Service and Efficiency at Green Motion

When I stumbled upon Green Motion's website, I was drawn in by its seamless functionality and user-friendly interface. Navigating through the pages was a breeze, and everything seemed to be designed with the customer in mind. What truly impressed me was the competitive rates they offered. Not only were they affordable, but the booking process was swift, with a confirmation landing in my inbox in no time. However, what sets Green Motion apart is their exceptional customer service. When I had a query, a representative responded promptly with a detailed and helpful answer. This level of attentiveness reassured me that this company truly values its clients. If you're looking for a car rental company that excels in both efficiency and customer care, look no further than Green Motion. They have won me over as a loyal customer, and I can't recommend them enough. Thank you for the outstanding experience! - MikeJ WOS-4544598-4523739
T tuğcan yavaş
50 days ago

Peace of Mind with Green Motion’s Service

As a regular traveler, safety is my utmost priority when renting a car. My recent experience with Green Motion was mostly positive, however, I encountered a minor issue with a tire's low pressure. After noticing discrepancies in the tire pressures, I quickly had it inspected at a nearby gas station. One of the tires was at 29 psi, while the rest were at a proper 36 psi. This raised a red flag for me, emphasizing the importance of thorough vehicle maintenance. Despite this inconvenience, the prompt and professional service provided by Green Motion's team quickly rectified the situation. Taking the car to their garage for a check-up not only resolved the issue but also gave me peace of mind knowing that I was driving a safe vehicle. Additionally, I appreciated the cleanliness and overall condition of the car, reaffirming my confidence in Green Motion. Moving forward, I am inclined to continue renting cars from Green Motion due to their dedication to customer safety and satisfaction. Thank you for ensuring a smooth rental experience and prioritizing customer welfare.
M MalKesh
51 days ago

A Disappointing Experience with Green Motion: A Cautionary Tale

After a tiring flight to Vienna, I was looking forward to picking up my reserved car from Green Motion. However, upon reaching their location and calling the provided number, I was informed that my booking had been canceled due to a flight delay, which I never experienced. The lack of communication and understanding exhibited by Green Motion left me stranded and frustrated. This unfortunate incident not only caused inconvenience but also highlighted the unreliability of the company's customer service. It is disheartening to encounter such disregard for customers' time and trust. I urge future travelers to consider this experience before choosing Green Motion for their car rental needs. In conclusion, my advice stands: please think twice before entrusting your travel plans to Green Motion. There are undoubtedly more reputable and dependable car rental companies out there deserving of your business.
I Ilan Arad
52 days ago

Unforgettable Experience with Green Motion Car Rental

From the moment I arrived at greenmotion.com, I was blown away by the exceptional service and attention to detail. Not only was the car in impeccable condition, but the seamless process of upgrading on the spot exceeded my expectations. AGATHA's warm and welcoming nature added an extra touch of hospitality that truly made my experience unforgettable. Thank you, Green Motion, for providing a top-notch service that goes above and beyond.
M Maria Mercedes Carrasquilla
53 days ago

Unforgettable Experience with Green Motion: A Cautionary Tale

My heartfelt testimonial for Green Motion sheds light on a disappointing encounter that I had with the company. Despite the accident being deemed not my fault by the authorities, Green Motion levied a hefty charge of $900 for damages incurred. This unexpected blow, coupled with unresponsive customer service, led to an overall bill exceeding $1,600 for a $200 rental, leaving me feeling utterly scammed. The lack of transparency and communication from Green Motion and Expedia, through whom additional insurance was purchased, painted a bleak picture of customer service. This encounter serves as a poignant reminder to always be cautious and thorough in rental agreements, steering clear of companies like Green Motion for a stress-free experience.
C customer
54 days ago

Unforgettable Service and Genuine Appreciation for Peter at Green Motion Car Hire!

My experience with Green Motion Car Hire was nothing short of exceptional, all thanks to Peter. His prompt assistance, efficiency, and professionalism truly set the bar high for customer service. Not to forget Trevor, the extraordinary chauffeur, who made my airport transfers a breeze with his speedy and friendly service. A special shoutout to Dave whose warm smile and reassurances regarding the deposit return eased any concerns I had. Their attention to detail and customer satisfaction is truly commendable. As a tip to future car renters, I highly recommend familiarizing yourself with the expectations as a hirer. Taking a video of the vehicle before your journey can prove invaluable in case of any discrepancies. Thank you, Peter, Trevor, and Dave, for making my experience memorable. I look forward to returning for my next car hire needs!
J Jukka Turunen
56 days ago

Redeeming Customer Service Experience at Green Motion

I recently had a rather frustrating experience with Green Motion that I felt compelled to share, but I was pleasantly surprised by their customer service team's swift and empathetic response. When I initially rented a car from Green Motion, I was dismayed to find that the vehicle had 32 noticeable scratches. The staff's nonchalant attitude when I pointed this out left a lot to be desired. However, the situation escalated upon returning the car, as the staff accused me of causing additional damage and attempted to charge me a hefty fee of 311€. The ensuing confrontation with a particular staff member was incredibly distressing, as he became belligerent and aggressive, going as far as throwing rental papers. Despite presenting evidence of the existing damage with photos, they callously insisted that the issue had already been addressed. Thankfully, I was able to dispute the charge with my bank and avoid payment. As a result of this ordeal, I was contemplating involving the authorities. My conclusion at the time was that I would never utilize their services again due to their fraudulent behavior and unprofessional conduct. However, to my surprise, Green Motion's customer service team intervened swiftly upon learning about my harrowing experience. They not only reaffirmed their commitment to addressing the matter internally, but also extended a heartfelt apology and a full refund, acknowledging their mismanagement of the situation. Their genuine concern and efforts to rectify the issue have restored my faith in their brand. I am genuinely appreciative of their exceptional customer service and the prompt resolution they provided. While the initial experience was disheartening, I am now inclined to give them another chance based on the exemplary service I received in the aftermath.
A anna bassanini
58 days ago

Unforgettable Service & Lessons Learned at GreenMotion

When reflecting on my experience with GreenMotion, the adjective that comes to mind is "unforgettable." The service was not just slow; it was alarmingly lackluster. I found myself on the brink of missing my flight due to the prolonged car return process, setting off a cascade of stress and anxiety. To add insult to injury, I was astounded by the exorbitant demand for nearly 200 pounds to rectify a mere scratch on the vehicle. This demand stood at four times the initial rental cost, leaving me in disbelief at the disproportionate and unreasonable charge. I must caution potential customers to exercise extreme caution when considering GreenMotion for their car rental needs. This experience served as a stark reminder of the importance of thorough research and reading reviews before making decisions. It is crucial to avoid establishments that prioritize profit over customer satisfaction and transparency. Despite the challenges faced, this encounter with GreenMotion has imparted invaluable lessons that I will carry with me in all future interactions and transactions.
D Domantas Bugailiškis
63 days ago

Unethical Practices Uncovered: A Cautionary Tale about Greenmotion Car Hire in Malta Airport

As a fellow traveler who recently had a harrowing experience with Greenmotion.com at Malta Airport, I cannot stress this enough: AVOID CAR HIRE IN MALTA Airport. My unfortunate encounter with this car rental company revealed their deceptive practices firsthand. Upon returning what was originally a well-maintained vehicle, Greenmotion accused me of staining the car interior, even though the supposed "damage" was clearly fabricated. It dawned on me that they may have intentionally tampered with the car before my rental to extort unwarranted charges. To protect yourself from falling victim to such deceitful tactics, my advice is simple: meticulously document the condition of the vehicle before and after use with detailed photographs. Despite taking these precautions, Greenmotion showed no hesitation in attempting to swindle me out of my hard-earned money. It is disheartening to see a company resort to such underhanded methods to make a profit, preying on unsuspecting customers. In conclusion, my experience with Greenmotion at Malta Airport serves as a cautionary tale for all future renters. Stay vigilant, document everything, and be wary of companies like Greenmotion who prioritize dishonesty over integrity. Your peace of mind and financial well-being are paramount, so consider this a warning to steer clear of such unscrupulous entities. Your wallet and sanity will thank you in the long run.
N Nicola Tessari
64 days ago

Exceptional Service, Unbeatable Prices!

Upon booking with greenmotion.com, I was initially attracted to their competitive pricing. However, my experience surpassed mere affordability—it was characterized by unparalleled customer service and attention to detail. From the moment I picked up the car, the staff exhibited professionalism and courtesy. The seamless rental process instilled confidence in me as a customer. Furthermore, the vehicle was in pristine condition, a testament to the company's commitment to quality. Upon returning the car, I encountered a minor hiccup regarding a scratch under the bumper. However, the greenmotion.com team handled the situation with grace and understanding, ultimately resolving the issue to my satisfaction. Their transparency and dedication to customer satisfaction truly set them apart. In an industry plagued by hidden fees and subpar service, greenmotion.com shines as a beacon of integrity and reliability. My experience with them has not only been positive but has also solidified my loyalty as a customer. I wholeheartedly recommend greenmotion.com to anyone seeking a hassle-free car rental experience at unbeatable prices.

Introduction

GreenMotion.com is a leading online platform that offers a wide range of eco-friendly and sustainable products. With a commitment to environmental conservation, GreenMotion aims to provide customers with high-quality, green solutions for everyday needs. Whether you're looking for eco-friendly household items, sustainable fashion, or renewable energy products, GreenMotion is a one-stop destination for all your green lifestyle needs.

Pros and Cons

  • Pros:
    • Extensive range of eco-friendly products
    • Emphasis on sustainability and environmental responsibility
    • High-quality merchandise
    • User-friendly website interface
    • Secure payment options
    • Educational resources on green living
  • Cons:
    • Limited availability of certain products
    • Shipping costs may vary
    • Some products may be relatively expensive

User Experience

GreenMotion.com ensures a smooth and seamless user experience with its well-designed website. The intuitive interface allows for easy navigation, making it effortless to browse through the extensive product catalog. The search function is efficient, enabling users to quickly find desired items. The website's responsive layout ensures compatibility across various devices, providing a consistently pleasant user experience.

Pricing and Value for Money

GreenMotion offers a range of pricing options, catering to various budgets. While some eco-friendly products may seem relatively pricey, the higher costs are offset by the long-term environmental and sustainable benefits they provide. The value for money is evident in the durability and quality of the merchandise, along with the positive impact on reducing carbon footprints and promoting greener living.

Customer Service

GreenMotion prioritizes exceptional customer service. The company's dedicated support team is readily available to assist customers with queries and concerns. Whether through email, live chat, or telephone, the customer service representatives are knowledgeable and responsive. GreenMotion aims to ensure customer satisfaction by offering prompt, friendly, and efficient assistance throughout the purchasing process.

Product Quality and Selection

GreenMotion focuses on offering premium-quality eco-friendly products. Their inventory includes a diverse selection of items from trusted brands and suppliers committed to sustainability. Each product undergoes stringent quality checks to ensure customers receive goods that meet the highest green standards. With an extensive range covering various categories, GreenMotion provides an excellent selection of sustainable alternatives for everyday essentials.

Website Usability

GreenMotion.com features an intuitive and user-friendly website interface. The well-organized layout allows for easy navigation and seamless browsing. Categories and filters make it simple to locate desired products efficiently. The checkout process is streamlined, and secure payment options inspire confidence in customers. Additionally, relevant product information and detailed descriptions contribute to a positive user experience.

Returns and Exchanges

GreenMotion has a comprehensive returns and exchanges policy to ensure customer satisfaction. If customers are not entirely happy with a purchase, they can request a return or exchange within a specified timeframe. However, certain restrictions may apply to specific products, such as hygiene items or customized goods. GreenMotion strives to make the process hassle-free and provides clear instructions for returning or exchanging merchandise.

Promotions and Discounts

GreenMotion frequently offers promotions and discounts to provide customers with added incentives. They believe in making sustainable products accessible and affordable for all. Customers can stay updated on the latest discounts and special offers by subscribing to the newsletter or following GreenMotion's social media channels. These promotions allow customers to enjoy eco-friendly shopping while saving money.

Reputation

GreenMotion has built a strong reputation as a reliable and trustworthy platform for sustainable products. Their commitment to environmental conservation and responsible business practices has earned them recognition in the green community. Positive customer reviews and testimonials further demonstrate GreenMotion's dedication to customer satisfaction and their contribution to a greener future.

Payment Options

GreenMotion provides a range of secure payment options to ensure convenient and safe transactions. Customers can choose from major credit cards, debit cards, and popular online payment systems. The website's use of encryption technology protects sensitive financial information, giving customers peace of mind while making purchases.

Loyalty Programs

GreenMotion rewards loyal customers through an exclusive loyalty program. Participating customers can earn points for every purchase, which can be redeemed for future discounts or special offers. The loyalty program incentivizes customers to continue their sustainable shopping journey while enjoying additional savings.

Customer Reviews

GreenMotion values customer feedback and encourages customers to leave reviews. These reviews not only help potential buyers make informed purchasing decisions but also provide valuable insights for GreenMotion to improve their products and services. The presence of genuine customer reviews on the website demonstrates transparency, authenticity, and the company's commitment to customer satisfaction.

Community Involvement

GreenMotion actively engages in community involvement initiatives related to environmental conservation and sustainability. They collaborate with environmental organizations, participate in educational programs, and contribute to green initiatives globally. By championing community involvement, GreenMotion reinforces its commitment to making a positive impact on the planet and inspiring others to adopt greener lifestyles.

Shipping and Costs

GreenMotion's shipping options and costs may vary depending on the customer's location and the nature of the products ordered. Customers can review shipping costs during the checkout process, and GreenMotion strives to provide competitive rates. The company aims to deliver orders promptly and securely, utilizing reliable shipping partners to ensure products arrive in excellent condition.

In summary, GreenMotion.com offers a comprehensive platform for eco-friendly shopping, catering to conscious consumers seeking sustainable alternatives. With a wide range of high-quality products, excellent customer service, a user-friendly website, and a commitment to environmental conservation, GreenMotion is a trusted destination for anyone looking to embrace a greener lifestyle.