Introduction: is a renowned online store that offers a vast range of products, including electronics, home appliances, toys, and much more. The store is known for its high-quality products, excellent customer service, and hassle-free shopping experience. operates in Ukraine and has gained a considerable customer base due to its commitment to providing top-quality products.

Pros and Cons:

Pros: - Wide variety of products available - High-quality products - Good customer service - Easy-to-use website Cons: - Limited shipping options for some products - Higher prices compared to other online stores

User Experience: offers customers a smooth and easy-to-use shopping experience. The website is user-friendly and features a clean and straightforward design. The search function works well, and product information is clear and easy to understand. The checkout process is straightforward, and customers can easily make payments through various payment options.

Pricing and Value for Money:'s products are priced slightly higher compared to other online stores. However, the store's commitment to offering high-quality products justifies the slightly higher price tag. Customers can choose from a vast range of products, and the store often provides discounts and promo codes to provide customers with extra value for money.


Alternative online stores for customers to consider include Rozetka, Allo, and, which also offer a wide variety of products.

Customer Service: provides excellent customer service. Customers can contact the store's customer service team through email or phone, and they will receive quick and helpful responses. The store also has a return policy that allows customers to return products within 14 days of purchase if they are not satisfied.

Product Quality and Selection: is known for its high-quality products, and customers can rest assured that they are purchasing products that will last. The store offers a vast selection of products, including electronics, home appliances, toys, and others, which makes it easy for customers to find what they need.

Website Usability:'s website is easy to navigate, and customers can easily find what they are looking for. The website is well-organized, and the search feature works well. Product pages are informative, and customers can easily compare products to make informed purchase decisions.

Returns and Exchanges: has a customer-friendly return policy. Customers can return products within 14 days of purchase if they are not satisfied with the product. The return process is straightforward, and customers can contact customer service for assistance.

Promotions and Discounts: often offers discounts and promotions to customers. Customers can find promo codes on the store's website or through email newsletters. The store also has a loyalty program that rewards customers for their purchases.

Reputation: has gained a reputation for selling high-quality products and providing excellent customer service. The store has a loyal customer base and has received positive reviews from customers.

Payment Options: accepts various payment options, including credit/debit cards, online payments, and cash on delivery.

Loyalty Programs: has a loyalty program called "Grenka points" that rewards customers for their purchases. Customers can earn points for their purchases and redeem them for discounts on their next purchase.

Customer Reviews:

Customer reviews of are generally positive. Customers praise the store's product quality and customer service.

Community Involvement: is active in the community and supports various charities and organizations.

Shipping and Costs:

Shipping costs vary depending on the products purchased and the shipping method chosen. Customers can choose from several shipping options, including standard and express delivery. ships within Ukraine and has limited shipping options for some products.

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Grenka Recent User Reviews


Reviewer Name: Serh

Review Submission Date: 09-01-2019

Review Title: Best souvenirs shop in Ukraine
Customer Support   



User Interface          


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