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8% users rated Poor
5% users rated Average
15% users rated Very Good
69% users rated Excellent
Don’t use this trash company
I am absolutely thrilled with my experience at Gym Plus. I recently purchased a shoulder press bench and had an issue with the delivery. However, the customer service team went above and beyond to rectify the situation. Upon receiving the wrong item, I reached out to the customer service team. They were incredibly understanding and empathetic, and they immediately took charge of the situation. Despite some initial hiccups and miscommunications, the team worked tirelessly to ensure that I received the correct order in a timely manner. I was particularly impressed by their willingness to accommodate my schedule, as I work full-time and had limited availability for the courier pick-up. The team not only arranged for a new courier to pick up the incorrect item, but they also ensured that the entire process was seamless and convenient for me. Their dedication to resolving the issue and their commitment to customer satisfaction truly set them apart. I felt valued and prioritized throughout the entire experience, and I cannot thank the Gym Plus team enough for their exceptional service. I wholeheartedly recommend Gym Plus to anyone in search of high-quality fitness equipment and unparalleled customer support. Thank you, Gym Plus, for exceeding my expectations and delivering an outstanding customer experience.Transformed My Life: A Heartfelt Journey with GymPlus
Embarking on my fitness journey with GymPlus has truly been life-changing. What started as a simple registration on gymplus.com.au has blossomed into a profound transformation for both my body and mind. The exceptional trainers at GymPlus guided me with expertise and unwavering support, enabling me to push beyond my limits and achieve fitness goals I never imagined possible. From customized workout plans to motivating group classes, GymPlus offers a holistic approach to health and wellness that has not only sculpted my physique but also revitalized my spirit. The vibrant community at GymPlus fosters a sense of belonging and camaraderie, making every workout session a joyous and empowering experience. Every visit to GymPlus fills me with a sense of accomplishment and renewed energy, thanks to the state-of-the-art facilities and innovative fitness programs they offer. The dedication of the staff and the inclusive environment create a space where I feel motivated and inspired to keep pushing towards my fitness aspirations. Thanks to GymPlus, I have not only shed pounds and gained muscle but also discovered a newfound confidence and resilience within myself. The impact of this fitness journey extends far beyond physical transformations, touching every aspect of my life with positivity and vitality. I am deeply grateful to GymPlus for empowering me to become the best version of myself. My heartfelt thanks to GymPlus for enriching my life with health, happiness, and an unwavering commitment to fitness excellence. This is not just a gym; this is a sanctuary where dreams are nurtured, limits are shattered, and lives are transformed.From Frustration to Gratitude: A Journey with GymPlus
Embarking on my fitness journey, I eagerly placed an order on gymplus.com.au, envisioning the possibilities ahead. However, what followed was a 17-day ordeal of waiting, compounded by a courier's false claim of a missed delivery. Despite my attempts to seek help from Gym Plus, I was left disheartened and frustrated. Nevertheless, amidst the disappointment, a glimmer of hope emerged. Following my candid review, Gym Plus extended a helping hand, reaching out to resolve the situation and even refunding the postage cost. Their willingness to rectify the issue spoke volumes about their commitment to customer satisfaction. Reflecting on the ups and downs of this experience, I can now say that patience truly is a virtue. Despite the initial setbacks, the product's quality exceeded my expectations, earning an extra star in my revised review. As for the courier service, well, let's just say there's room for improvement. In the end, it took a total of 26 days to finally receive my order, but the gratitude I feel towards Gym Plus for their responsiveness and dedication far outweighs the initial frustration. This journey has taught me the value of perseverance and the importance of companies that stand by their customers. Thank you, Gym Plus, for turning my disappointment into delight.Dumbbell rack
I recently purchased a dumbbell rack from gymplus.com.au, and I must say, my initial experience was disappointing. Upon unpacking my delivery, I noticed deep scratches all over the frame, compromising the protective paint. Naturally, I was disheartened and vowed not to make any future purchases from this company. However, I must update my review based on the remarkable customer service I received. Following my initial feedback, the customer service team promptly reached out to me and went above and beyond to rectify the situation. They offered to send me replacement legs, and today, I received them. While the replacement legs have fewer scratches, I noticed some bubbling under the paint, indicating either rust on the steel or a subpar paint job. Despite this setback, I am truly impressed by the dedication of the customer service team in addressing my concerns. Although I still have reservations about the product's condition, the outstanding customer service has left a positive impression on me. Their genuine efforts to resolve the issue have restored my faith in their brand. I appreciate their commitment to customer satisfaction and would like to acknowledge their exemplary service. In conclusion, while the product may have fallen short of my expectations, the exceptional customer service has made a lasting impact. It's reassuring to know that there are companies willing to go the extra mile to ensure customer happiness. Thank you, gymplus.com.au, for your attentiveness and dedication to your customers.A Second Chance at Satisfaction: My Experience with GymPlus
As an avid fitness enthusiast, I recently ordered a dumbbell rack from gymplus.com.au. Initially, I was disappointed to find deep scratches on the frame upon unpacking the delivery. Disheartened by the quality, I was quick to share my concerns, vowing not to purchase from the company again. To my surprise, on June 1st, my opinion took a turn for the better. The customer service team promptly reached out to me after seeing my review and offered to send me replacement legs. Eager to give them a second chance, I accepted the offer. Upon receiving the replacement legs today, I noticed an improvement in the scratches from the previous set. However, I was dismayed to find bubbles under the paint, hinting at potential rust or subpar coating. Despite the efforts made, the product's condition left much to be desired. While I appreciate GymPlus' attempt to rectify the situation, the overall quality of the product still fell short of expectations. As a discerning customer, I value not only efficient customer service but also the quality of the merchandise received. As such, I am hesitant to recommend this product in its current state. In the realm of fitness equipment, where durability and aesthetics are key, a seamless blend of functionality and appearance is paramount. GymPlus has shown strides in addressing customer concerns, yet there remains room for improvement in the execution of product quality. For now, I will continue my search for a reliable dumbbell rack that aligns with my expectations of excellence.From Frustration to Satisfaction: My Experience with GymPlus
My journey with GymPlus started with frustration due to the poor postal service they used for deliveries. Despite multiple attempts, receiving my product seemed like an uphill battle. However, the silver lining emerged in the form of the actual product itself - exceptional quality that exceeded my expectations. Although the delivery service fell short, GymPlus proved their commitment to excellence through their product. The perseverance to finally hold the item in my hands made the experience all the more satisfying. Kudos to GymPlus for turning a challenging situation into a rewarding one!Gym bench is very good quality
I cannot help but share my immense satisfaction with the Gym bench from gymplus.com.au. The quality of this product has truly surpassed my expectations. While I encountered slight hiccups with the courier alerts and delivery timings due to Covid delays, the customer service team efficiently assisted me in launching an investigation to locate the parcel. Despite this minor inconvenience, the exceptional quality of the Gym bench has made it a worthwhile addition to my home gym. The sturdy construction and comfortable padding of the bench have greatly enhanced my workout experience. I appreciate the attention to detail and durability that have gone into its design. The bench has become an integral part of my fitness routine, providing the support and stability I need for my workouts. I wholeheartedly recommend gymplus.com.au to anyone in search of high-quality fitness equipment. Their commitment to customer satisfaction and the superior quality of their products have won me over as a loyal customer. Thank you, gymplus.com.au, for providing fitness enthusiasts like me with top-notch equipment that truly makes a difference.Transformed My Workouts: Gymplus.com.au Gym Bench Review
Let me start by saying that the gym bench I ordered from gymplus.com.au has truly transformed my workouts. The quality of the bench is exceptional, and I couldn't be happier with my purchase. The sturdy construction and comfortable design have taken my exercise routine to the next level. While I was delighted with the product itself, I did encounter some issues with the delivery process. The courier alerts, dates, and timings were a bit inconsistent, and I understand that the current circumstances with Covid have caused delays. Despite these challenges, the customer service team was incredibly helpful, and they assisted me in launching an investigation to locate the parcel. In the end, I received my gym bench and it has exceeded my expectations. I am grateful for the prompt assistance from the customer service team and thrilled with the quality of the product. I highly recommend gymplus.com.au to anyone looking for top-notch fitness equipment.Enhancing My Gym Experience with 60mm Gym J-Hooks
From the moment I received my 60mm gym j-hooks from gymplus.com.au, I knew I was in for a game-changing upgrade to my workout routine. These j-hooks seamlessly integrated with my TTCZ half rack, fitting like they were made for each other. It's evident that the quality of these hooks is top-notch, enhancing not only the aesthetic of my setup but also my confidence during workouts. What sets these j-hooks apart is not just their perfect fit, but also the thoughtfully crafted design features that promise to elevate my bench press sessions. I can't wait to fully experience the benefits of these j-hooks and push myself further in my fitness journey. Thank you, gymplus.com.au, for delivering a product that has exceeded my expectations and breathed new life into my gym sessions. I can't recommend these 60mm gym j-hooks enough to anyone looking to take their workout setup to the next level.60mm fitness center j-hooks.
My assessment for gymplus.com.au I am more than happy with the standard of my new fitness center j-hooks. They're a preferable improve to my TTCZ half rack and so they match it excellent . I am actually wanting ahead to attempting them subsequent bench press session and to achieve the advantage of the design options.Great Company to deal with
⭐⭐⭐⭐⭐ I cannot recommend gymplus.com.au enough! From the moment I placed my order, I was impressed by their professionalism and dedication to customer satisfaction. Not only did my home gym equipment arrive promptly, but when I encountered a small issue with damage on one of the items, their customer service team went above and beyond to resolve the issue quickly and efficiently. What truly sets gymplus.com.au apart is their commitment to excellence. The quality of their products is outstanding, and their attention to customer care is unparalleled. I now have a fully equipped home gym that not only meets but exceeds my expectations. I will definitely be returning to gymplus.com.au for all my future fitness needs and will be enthusiastically recommending them to all my family and friends. Thank you for providing such an exceptional experience!Unforgettable Experience with GymPlus: A Customer’s Testimonial
My journey with GymPlus has been nothing short of exceptional. From the moment I placed my order, the team ensured prompt and reliable delivery of my home gym equipment, setting the tone for a positive experience. However, what truly set GymPlus apart was their unparalleled customer service. When I encountered a minor hiccup with a damaged item in my order, the way the customer service team handled the situation with care and efficiency truly impressed me. They went above and beyond to resolve the issue swiftly and to my utmost satisfaction, showcasing their commitment to customer satisfaction. I am genuinely grateful for the seamless and hassle-free experience GymPlus provided, solidifying my decision to make them my go-to for all fitness equipment needs. Without hesitation, I will be enthusiastically recommending GymPlus to all my family and friends, knowing they will also receive the exceptional service and quality products that I have come to expect from this outstanding company.Life-Saving Customer Service and Quality Equipment
After a turbulent experience with road freight delays, Gym Plus came to my rescue with their outstanding customer service. I recently ordered a Safety Squat Bar from gymplus.com.au, and despite facing hurdles due to the current road freight backlog, the team at Gym Plus ensured that my package reached me in Perth promptly, with constant updates on its whereabouts. Although there was a delay in receiving the handle attachments and the bar itself, Gym Plus's prompt responsiveness and proactive approach to the situation truly impressed me. When I reached out to them regarding the delay, they immediately provided me with an update and made sure that the bar was delivered to me the very next day. The quality of the finish on the Safety Squat Bar is impeccable, reflecting the company's commitment to providing top-notch equipment. Despite the initial shipping challenges, Gym Plus's dedication to customer satisfaction has won me over. I can't wait to put the bar to use and am confident it will exceed my expectations based on the quality of the product and the exceptional customer service I've experienced. Thank you, Gym Plus, for not only delivering a premium product but also for going above and beyond to ensure a positive customer experience. I highly recommend Gym Plus to anyone looking for reliable equipment and unparalleled customer service.An Exceptional Experience with Gym Plus
Having recently purchased a Safety Squat Bar from gymplus.com.au, I was initially impressed by their prompt dispatch of my order. While the package arrived swiftly from Melbourne to Perth, it encountered delays at the depot due to ongoing road freight issues. Despite this setback, Gym Plus promptly addressed my concerns when the handle attachments arrived without the main bar. Their quick response and updates reassured me, and true to their word, the bar was delivered the very next day. Although I haven't had the chance to use the bar yet, I couldn't ignore the impeccable quality of the finish. The attention to detail and craftsmanship showcased in the product exceeded my expectations, solidifying my trust in Gym Plus for future fitness equipment needs. Their dedication to customer satisfaction and product excellence has truly won me over. Thank you, Gym Plus, for setting a new standard in exceptional customer service and product quality.Unparalleled Service and Quality: A First-Time Buyer’s Delight at Gym Plus
As a first-time customer at Gym Plus, I was pleasantly surprised by the exceptional service and top-notch product quality. The delivery was prompt, and the air track we purchased for our young dancers exceeded our expectations. The team at Gym Plus truly went above and beyond, making our dancers grateful and eagerly anticipating their performances in 2022. Thank you, Gym Plus, for an outstanding experience! We'll definitely be back for more.No Results Found
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{{{reviewBody}}}Introduction
Gym Plus is a prominent online platform offering a wide range of fitness equipment and accessories for users of all fitness levels. With their extensive product selection, user-friendly website, and commitment to customer satisfaction, Gym Plus strives to be the go-to destination for individuals seeking high-quality fitness equipment.Pros and Cons
- Pros:
- Extensive product selection
- Competitive pricing
- Responsive and helpful customer service
- Easy returns and exchanges
- Regular promotions and discounts
- Positive customer reviews
- Engaged and supportive community involvement
- Various payment options
- Loyalty programs for additional benefits
- Cons:
- Shipping costs can be high
- Limited information about product quality and selection
User Experience
Gym Plus provides a seamless and intuitive user experience. The website is well-organized, making it easy for users to navigate and find the items they need. The search function is efficient and filters enable users to refine their searches based on specific requirements. The product pages are informative, providing users with detailed descriptions, specifications, and images. Overall, Gym Plus prioritizes user experience and ensures a hassle-free shopping experience.
Pricing and Value for Money
Gym Plus offers competitive pricing for their fitness equipment and accessories. Compared to other online retailers, their prices are reasonable, making it accessible for a wide range of users. Additionally, Gym Plus provides great value for money as they offer high-quality products that are durable and long-lasting. Customers can expect their purchases to provide a worthwhile investment in their fitness journey.
Customer Service
Gym Plus is known for its exceptional customer service. Their team is responsive, knowledgeable, and always ready to assist users with any queries or concerns. Whether it's through their website's live chat, email, or phone support, Gym Plus ensures that their customers' needs are promptly addressed and resolved. Their commitment to customer satisfaction sets them apart from their competitors.
Product Quality and Selection
While Gym Plus offers an extensive product selection, the website lacks comprehensive information about the quality and selection of each item. Users may have to rely on customer reviews and ratings to determine the quality of a product. However, Gym Plus carries reputable brands, and their products are known for their durability and performance. Despite the limited information, customers can trust that they are purchasing reliable fitness equipment.
Website Usability
Gym Plus has designed their website with user-friendliness in mind. The layout is clean and organized, allowing users to quickly locate the products they need. The navigation menu is well-structured, enabling users to explore different categories easily. The website also features a responsive design, making it accessible through various devices. Overall, Gym Plus excels in website usability, ensuring a smooth shopping experience.
Returns and Exchanges
Gym Plus has a straightforward returns and exchanges policy. If customers are not satisfied with their purchases, they can return or exchange the item within a specified time frame. The process is hassle-free, and Gym Plus ensures that customers are promptly assisted in resolving any issues. However, it is important to note that customers may be responsible for the shipping costs associated with returns or exchanges.
Promotions and Discounts
Gym Plus regularly offers promotions and discounts, providing customers with opportunities to save on their purchases. These promotions can include discounts on specific products, free shipping, or bundle deals. Customers can also sign up for the Gym Plus newsletter to receive exclusive offers and stay updated on upcoming promotions. The discounts and promotions offered by Gym Plus make their products even more affordable.
Reputation
Gym Plus has built a strong reputation as a reliable and trustworthy online fitness equipment retailer. With their commitment to quality products, competitive pricing, and exceptional customer service, Gym Plus has garnered positive feedback and recommendations from satisfied customers. Their reputation in the market showcases their dedication to meeting customer expectations and ensuring customer satisfaction.
Payment Options
Gym Plus provides various payment options to accommodate different customer preferences. Customers can choose to make their purchases using popular payment methods such as credit cards, debit cards, or PayPal. This flexibility allows users to complete transactions securely and conveniently, enhancing the overall shopping experience.
Loyalty Programs
To reward their loyal customers, Gym Plus offers a loyalty program that provides additional benefits. By signing up for their loyalty program, customers can earn points with each purchase, which can be redeemed for future discounts or exclusive offers. This program encourages repeat business and ensures that loyal customers receive added value for their continued support.
Customer Reviews
Gym Plus values customer feedback and encourages customers to leave reviews for products they have purchased. These reviews play a significant role in helping other customers make informed decisions. Positive customer reviews vouch for the quality and performance of Gym Plus products, while critical reviews allow the company to improve and address any concerns. The transparency in customer reviews demonstrates Gym Plus's commitment to providing reliable fitness equipment.
Community Involvement
Gym Plus actively engages in community involvement by supporting fitness events, sponsoring local sports teams, and organizing fitness-related initiatives. Through their involvement, Gym Plus showcases their commitment to promoting a healthy lifestyle and encouraging individuals to achieve their fitness goals. This community-focused approach further establishes Gym Plus as a reliable and supportive brand.
Shipping and Costs
While Gym Plus offers shipping services, it is important to note that shipping costs can be relatively high. The exact cost depends on the size and weight of the products being shipped and the customer's location. However, Gym Plus strives to provide efficient shipping services, ensuring that products arrive in a timely manner. Customers can also track their shipments to stay updated on delivery status.
Conclusion
Gym Plus is an online platform that excels in providing a wide range of fitness equipment and accessories. Their dedication to customer satisfaction, competitive pricing, and commitment to quality products sets them apart from their competitors. Despite some minor drawbacks, Gym Plus is highly recommended for individuals looking to enhance their fitness journey with reliable and durable fitness equipment. With their user-friendly interface, exceptional customer service, and positive reputation, Gym Plus proves to be a trustworthy and reputable choice in the fitness equipment industry.