Users Voice for Hallensteins

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Hallensteins Overall rating
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Review article published on: 11 Jul 2019

Last updated by on 09 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 5 4.8 1.3 1.7 4.1
Feb 2023 5 1.8 5 5 5 5
Mar 2023 5 5 5 5 5 5
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Detailed Hallensteins Review by

Introduction is an online retailer of men's clothing and accessories. Established in the early 1900s, it is one of the oldest and most established clothing brands in New Zealand. Today, it has expanded its reach to include consumers in Australia, the UK, and other parts of the world.

Pros and Cons

Pros: - Wide range of clothing options for men - Affordable pricing - User-friendly website - Free shipping on orders over $50 (in New Zealand) Cons: - Limited selection of women's clothing - No physical stores in some countries - Returns can take a while to process

User Experience has a user-friendly website that is easy to navigate. The homepage is sleek and stylish, with clear links to popular categories such as tops, bottoms, shoes, and accessories. Users can browse products using various filters such as size, color, material, and price. The checkout process is also quick and hassle-free.

Pricing and Value for Money offers affordable pricing for high-quality items. Its products are competitively priced compared to other men's clothing retailers, making it an excellent option for budget-conscious shoppers.


For those looking for alternative options to, other popular men's clothing retailers include ASOS, H&M, and Zara. These brands offer similar styles and pricing to

Customer Service offers excellent customer service, with a dedicated team available to help customers with any issues or concerns. They can be contacted via email, phone, or live chat, and are responsive and helpful towards resolving customer queries.

Product Quality and Selection offers a wide range of high-quality men's clothing and accessories. Their products are made with high-quality materials and are designed to last. Their selection of items includes casual wear, formal wear, sports wear, and accessories.

Website Usability

The website is user-friendly and easy to navigate. The home page is purposeful and stylish, with clear links to popular product categories. Product pages provide detailed information on size, material, and care instructions. The website is well optimized for quick page loading, and the checkout process is simple.

Returns and Exchanges offers a 365-day return policy for unused and unworn items. Customers can return items for a full refund or exchange within this timeframe. The process is done through an online return form, making it convenient for customers.

Promotions and Discounts offers regular sales and discounts on their products. Customers can sign up for their email list to receive exclusive offers and promotions.

Reputation has an excellent reputation for providing high-quality men's clothing and accessories. Their brand has been around for over a century, and they've built up a loyal customer base over time.

Payment Options offers various secure payment options, including Visa, Mastercard, PayPal, and Afterpay. Customers can choose the option that works best for them during the checkout process.

Loyalty Programs offers a loyalty program called "Hallenstein Brothers Rewards." Members can earn points for every dollar they spend, which can be redeemed for discounts and special offers.

Customer Reviews

Customer reviews on are generally positive, with customers praising the quality and affordability of their products. Some customers have reported issues with sizing and returns, but these seem to be isolated incidents.

Community Involvement is involved in various community initiatives, such as sponsoring sports teams and partnering with charities to support social causes.

Shipping and Costs offers free shipping on orders over $50 within New Zealand. For orders under $50, the shipping fee is $5. For international orders, shipping costs vary depending on the location and weight of the package. Shipping times can take between 2-14 business days, depending on the destination.