Handybook Reviews

Voted Good (4/5)

20577 Votes

20 Reviews

Vote Now

In the Craftsman category

Pie-Chart Analysis

15% users rated Terrible
0% users rated Poor
10% users rated Average
0% users rated Very Good
75% users rated Excellent
Write a review
V VINCENT
51 days ago

Exceeded Expectations: A Timely and Thorough Service Experience

From the moment I booked a service on handybook.com, I was pleasantly surprised by the prompt arrival of the technician. Arriving a little early, he demonstrated a strong commitment to customer satisfaction. I guided him to the desired location, and he efficiently completed the installation. Not only was the job done swiftly, but he also took the time to clean up meticulously afterwards, leaving no mess behind. His attention to detail ensured that everything was in perfect order before he left. This level of punctuality and professionalism truly exceeded my expectations, making my experience with handybook.com nothing short of exceptional.
B BB
51 days ago

Unprecedented Service and Unmatched Quality at Handybook.com

As a loyal user of Handybook.com, I have always been impressed by the professionalism and skill of their service providers. However, my recent experience took my admiration to new heights. During a routine service call for my cellphone, I encountered a setback when an unauthorized charge appeared on my PayPal account. Despite my initial shock and confusion, Handybook.com's swift response and unwavering support truly set them apart. Their customer service team promptly addressed my concerns, guiding me through the necessary steps to rectify the situation. Their genuine care and dedication to resolving the issue reassured me that I was in good hands. In the end, not only was the unauthorized charge swiftly reversed, but Handybook.com went above and beyond to ensure my complete satisfaction. Their integrity and commitment to customer satisfaction solidified my trust in their brand. I am grateful for Handybook.com's exceptional service and commend them for their impeccable professionalism. Thank you for setting the gold standard in service excellence!
M Michael
51 days ago

Handybook.com: Turning Customer Trust into Cash with Pre-Payment

Reflecting on my experience with Handybook.com, I was initially drawn in by their convenient services. However, I soon found myself taken aback by their payment policy, requiring upfront payment before any work had even begun. This approach left me feeling uneasy, as I prefer a more traditional payment model where services are rendered before payment is demanded. Furthermore, the lack of clear and effective communication from the company only exacerbated my concerns. It seemed as though customer satisfaction was not their top priority, and I was left feeling undervalued as a client. This poor communication ultimately led to a breakdown in trust between myself and the company. As a result of these shortcomings, I have made the decision to no longer utilize Handybook.com's services. I value transparency, reliability, and customer service in any business relationship, and unfortunately, Handybook.com fell short in these aspects. Moving forward, I will seek out companies that prioritize open communication and customer satisfaction to ensure a positive and fulfilling service experience.
C customer
51 days ago

Exceeding Expectations Every Time

When I turned to handybook.com for help, I wasn't just looking for a service; I was looking for reliability and professionalism. And let me tell you, they delivered beyond my expectations. The technician arrived right on time, with a smile on his face, ready to tackle the task at hand. His friendliness made the entire experience enjoyable, especially since having strangers in your home can sometimes be nerve-wracking. However, his professionalism quickly put me at ease. He knew exactly what he was doing and executed his work with precision and expertise. The quality of work provided by handybook.com is truly commendable. From start to finish, everything was done meticulously, leaving no room for errors or delays. I was thoroughly impressed by the attention to detail and dedication shown by the technician. If you're looking for a reliable service that not only gets the job done but goes above and beyond in every aspect, I highly recommend handybook.com. Their commitment to excellence is truly unmatched, and I will definitely be turning to them for all my future needs.
L LMN
51 days ago

A Smooth Replacement Process and Friendly Service Make for a Happy Customer

When our first dishwasher arrived damaged, we were initially frustrated with the replacement process. However, thanks to the intervention of Costco e-commerce, our second appointment with handybook.com went much more smoothly. Although we encountered difficulties with customer communication initially, the friendly and efficient service from the installer made all the difference. While there's room for improvement in their customer communication system, the quality of service and the pleasant demeanor of their staff ultimately left a positive impression.
P Pamila
52 days ago

Exceeding Expectations: A Professional and Friendly Handyman

Let me share my experience with Handybook.com, where I was fortunate to have a professional and friendly handyman assigned to my tasks. From the moment he arrived, his demeanor exuded professionalism, putting me at ease instantly. Not only was he skilled at his craft, but he also worked efficiently, completing the job without needing any assistance. The best part? The quality of his work left me beyond satisfied; I couldn't be happier with the outcome. It's rare to come across someone who not only meets but exceeds expectations, and I'm truly grateful for the exceptional service provided by this handyman. Thank you, Handybook.com, for sending such a reliable and proficient individual to assist me.
K Kevin and Gail
52 days ago

Above and Beyond: A Remarkable Experience with handybook.com

When it comes to exceptional service, I can confidently say that my experience with handybook.com truly exceeded all expectations. From the moment the technician arrived, I was impressed by his friendly demeanor and professionalism. Not only was he on time, but he also took the time to explain every step of the process in a way that was both informative and reassuring. What truly set him apart was his conscientiousness towards our home. He handled the installation with the utmost care, ensuring that everything was done meticulously and with respect for our space. His attention to detail was truly commendable, and it gave me peace of mind knowing that our home was in good hands. Thanks to his expertise and dedication, our dishwasher now works flawlessly, and I couldn't be happier with the result. I highly recommend handybook.com to anyone in need of quality service delivered with a personal touch. This experience has truly set the bar high, and I will definitely be returning for any future home improvement needs.
R roger duckworth
54 days ago

Exemplary Service and Expertise: Mario Goes Above and Beyond

My experience with handybook.com was truly exceptional, thanks to Mario's punctuality and professionalism. From the moment he arrived, it was evident that he was dedicated to providing top-notch service. Not only did he complete the assembly of my grill efficiently, but he also took the time to ensure that I understood how to use it properly. What truly set Mario apart was his attention to detail and commitment to customer satisfaction. After finishing the job, he made sure to clean up the work area, leaving it spotless. Mario's dedication to his craft and his willingness to go the extra mile made the entire experience seamless and enjoyable. If I could rate Mario higher than a 10, I would do so without hesitation. Handybook.com is fortunate to have such a dedicated and knowledgeable professional on their team. I am beyond satisfied with the service I received and would not hesitate to recommend Mario to anyone in need of expert assistance.
L Lissette
54 days ago

Lamont W. – A Genuine Gem at handybook.com

My experience with Lamont W. was an absolute delight! His professionalism and efficiency were truly commendable. Not only did he provide excellent service, but he also went above and beyond to ensure everything was done to perfection. His attention to detail and problem-solving skills made the entire process smooth and stress-free. Lamont's dedication and genuine desire to help truly stood out, and it was evident that he takes pride in his work. I cannot thank Lamont enough for his outstanding assistance. His positive attitude and exceptional service have not only won me over as a loyal customer but have also made me confident in recommending the service to all my friends and family. Thank you, Lamont, for making a difference and for being a true gem at handybook.com!
S SHEILA
55 days ago

Above and Beyond: A Seamless Experience

When I stumbled upon handybook.com for my recent home project needs, I was hoping for a smooth experience. Let me tell you, I didn't just get a smooth experience; I got one that surpassed all my expectations. The installer assigned to my project was not just knowledgeable and capable, but also incredibly pleasant and agreeable. His professionalism shone through as he worked efficiently, leaving no mess behind. What truly set him apart was the fact that he took the time to explain the basics of the new equipment he installed. His attention to detail and willingness to go the extra mile made me feel confident and informed. I cannot recommend handybook.com enough for their outstanding service and the exceptional individuals they have on their team. Thank you for making what could have been a stressful experience into a seamless and enjoyable one!
G gloria Williams
56 days ago

A Single Hand to the Rescue: A Heartfelt Tale of Trust and Understanding

In a world where two is company and one might feel like a lonely number, my experience with handybook.com left me both amazed and contemplative. Initially, when only one individual arrived to tackle a job meant for two, I admit I was skeptical. The instruction manual clearly indicated the need for a duo, and the task ahead seemed daunting. However, as the solo worker delved into the project, her dedication and hard work shone through. Despite the unforeseen extension of the job that required her return the next day, I found solace in her commitment to completing the task to perfection. Navigating through a particularly challenging time with a back fracture, the thought of an unfinished job weighed heavily on my mind. Yet, handybook.com's swift response in rescheduling appointments and their understanding of the situation truly touched my heart. Although a part of me wished for an extra set of hands that night, the solitary worker's unwavering determination and work ethic were truly commendable. Their adherence to sending one person per job, although surprising at first, ultimately highlighted their trust in their employees' abilities. In retrospect, this experience taught me the value of trust, understanding, and the power of a single helping hand. It's not always about the number of people involved, but the dedication and sincerity they bring to the task at hand. Thank you, handybook.com, for turning what could have been a logistical challenge into a story of compassion and resilience.
A Ayesha Akhter
56 days ago

Exceptional Service and Accountability

Having had a disappointing experience with a previous handyman service, I was hesitant to try another. However, HandyBook exceeded my expectations! The handyman sent to assemble my furniture not only completed the job to perfection but also took the time to explain the inaccuracies in the previous assembly. This level of accountability and attention to detail truly impressed me. I am grateful for a service that not only delivers on their promises but goes above and beyond to ensure customer satisfaction. Thank you, HandyBook, for restoring my faith in handyman services!
M MIKE
56 days ago

Exceeding Expectations!

When I found myself in need of some help, I stumbled upon handybook.com, and let me tell you, they went above and beyond. The service was not just perfect - it was simply outstanding! From start to finish, every interaction was characterized by professionalism, friendliness, and expertise. The team was not only courteous but went out of their way to ensure I was completely satisfied. In a world where good service can be hard to come by, handybook.com truly stands out. Thank you for exceeding all my expectations!
P Patricia
56 days ago

A Master Craftsman: Elevating Our Outdoor Oasis

Embarking on the journey of assembling our patio set was a daunting task until we stumbled upon handybook.com. The gentleman assigned to this project was not just a technician; he was a master craftsman. His knowledge and friendliness were immediately evident, putting us at ease from the moment he arrived at our doorstep. Punctuality seems like a simple virtue, yet it can make all the difference in a service experience. This gentleman not only arrived on time but also worked swiftly and efficiently, showcasing his professionalism and respect for our time. His dedication to his craft shone through in every detail of the assembly process, ensuring that each piece fit perfectly and securely. What truly set him apart was his attention to detail and care for our property. With a new deck that we cherished, he went above and beyond to prevent any scratches or damage, handling each component with precision and expertise. It was evident that he treated our outdoor oasis as his own, leaving us with a flawless patio set and peace of mind. The outstanding job he delivered exceeded our expectations, transforming our patio into a place of beauty and relaxation. We are immensely grateful for the exceptional service provided by handybook.com and this remarkable craftsman. Thank you for turning a daunting task into a delightful experience!
K Kathy
58 days ago

Transformed My Home Beyond Expectations: A Life-Changing Experience with Handybook.com!

From the very first interaction with Handybook.com, I knew I was in for a treat. The service wasn't just about cleanliness; it was a transformative experience that left my home sparkling and my heart full. The attention to detail and care shown by the incredibly kind professional who worked their magic in my space was unparalleled. Every nook and cranny was tended to with precision and love, creating an environment that felt not only clean but truly cared for. It was like coming back to a sanctuary after a long day, knowing that someone had put their best effort into making it perfect for me. Handybook.com not only provided exceptional service but also restored my faith in genuine, trustworthy professionals. The peace of mind that comes with inviting such a caring individual into my home is invaluable. It's not just a service; it's a lifeline that grants me the gift of time – time to spend with my loved ones, time to focus on self-care, time to simply breathe and relax. If you're on the fence about using this service, don't hesitate. It's not just about cleanliness; it's about creating a space filled with warmth, care, and positivity. My rating? 5 stars PLUS++, because the experience went beyond any expectations I had. Thank you, Handybook.com, for making my home a haven beyond compare.

Introduction

handybook.com is an online platform that connects individuals with professional service providers for various home services. Whether you need a plumber, electrician, cleaner, or handyman, Handybook aims to make it easy and convenient to find trusted professionals in your area. With a user-friendly website and a wide range of services, Handybook has become a popular choice for homeowners seeking reliable help for their household tasks.

Pros

  • Wide range of home services available
  • Easy-to-use website and booking process
  • Transparent pricing and upfront quotes
  • Verified and background-checked professionals
  • Flexible scheduling options

Cons

  • Availability may vary depending on location
  • Some services may be more expensive compared to local providers
  • Not all services have fixed prices, adding to potential cost uncertainty
  • Occasional scheduling issues due to high demand

User Experience

Handybook offers a user-friendly website that is easy to navigate and understand. The booking process is straightforward, with clear instructions on selecting services, scheduling appointments, and making payments. The platform also provides access to reviews and ratings for service providers, allowing users to make informed decisions based on the experiences of previous customers. However, occasional scheduling issues due to high demand may cause some inconvenience to users.

Pricing and Value for Money

Handybook aims to provide transparent pricing and value for money to customers. The website offers upfront quotes for many services, allowing users to know the exact cost before booking. While some services may be more expensive compared to local providers, the convenience of finding trusted professionals efficiently offsets the slightly higher price for many users.

Customer Service

Handybook strives to provide excellent customer service to ensure a satisfactory experience for users. They offer responsive customer support through multiple channels, including phone and email. In case of any issues or concerns, Handybook maintains open communication with customers and strives to resolve problems promptly and effectively.

Product Quality and Selection

As a platform connecting users with service providers, the product quality may vary depending on the individual professional hired. However, Handybook carries out a thorough background check and verification process for all listed professionals, ensuring a certain level of quality and reliability. Users can also access customer reviews and ratings to gauge the overall service quality of providers.

Website Usability

Handybook's website is well-designed and intuitive, making it easy for users to find the services they need and book professionals conveniently. The interface is clean and organized, with clear instructions and prompts throughout the booking process. The website also provides helpful resources, such as FAQs and customer support options, to assist users in case of any queries or difficulties.

Returns and Exchanges

As Handybook primarily provides service-based offerings, returns and exchanges are not applicable. However, if customers encounter any issues with the services received, Handybook's customer support team is available to address and resolve them accordingly.

Promotions and Discounts

Handybook occasionally offers promotions and discounts to provide added value to customers. These promotions may include discounted services, referral programs, or seasonal offers. Users can stay updated on these promotions by subscribing to Handybook's newsletter or following them on social media platforms.

Reputation

Handybook has built a solid reputation as a reliable platform for home services. They prioritize the verification and background checks of their listed professionals, ensuring that customers are connected with trusted and skilled individuals. The platform has received positive feedback from numerous satisfied customers, further enhancing its reputation in the industry.

Payment Options

Handybook offers various payment options to cater to different user preferences. Customers can conveniently pay for services using major credit cards, including Visa, Mastercard, American Express, and Discover. The secure online payment system provides peace of mind to users, as their payment information is protected.

Loyalty Programs

Currently, Handybook does not have a loyalty program in place. However, they frequently introduce promotions and discounts, providing customers with opportunities to save on their home service needs.

Customer Reviews

Handybook encourages customers to leave reviews and ratings for the professionals they hire, ensuring transparency and accountability. These reviews help future users make informed decisions and give an insight into the quality of service provided by individual professionals. The platform takes customer feedback seriously, continuously striving to improve the overall user experience.

Community Involvement

Handybook demonstrates community involvement by actively engaging with local service professionals and customers. By connecting users with professionals in their area, Handybook contributes to building stronger local communities while providing valuable support and assistance to homeowners.

Shipping and Costs

As Handybook primarily offers home services, shipping is not applicable. The costs associated with services can vary depending on factors such as the type of service, duration, and location. The platform provides transparent pricing and upfront quotes, enabling users to have a clear understanding of the costs before booking.

Overall, handybook.com offers a convenient and reliable platform for homeowners to connect with trusted professionals for various home services. With their user-friendly website, transparent pricing, and commitment to customer satisfaction, Handybook has established itself as a reputable platform in the industry.