Handybook User Reviews

Introduction

Handy is an online platform that allows users to book home services such as cleaning, handyman, electrical, and plumbing services. It was founded in 2012 by Oisin Hanrahan and Umang Dua, who set out to simplify the process of finding reliable home services. Handybook.com enables users to book services online and track the progress of their booking through the platform.

Pros and Cons

Pros:

• Easy to use website
• Quality services and verified professionals
• Quick response time
• Transparent pricing system
• Flexible scheduling options

Cons:

• Not available in all areas
• Slightly higher prices than traditional home services
• Occasional scheduling conflicts

User Experience

Handybook is a user-friendly platform that is easy to navigate. Users can easily choose the service they require, choose a professional and schedule the service. The platform provides updates on the status of the service booking through notifications sent to the user's phone or email. The interface is clean and well organized.

Pricing and Value for Money

Handybook is not the cheapest option for home services, but it provides a high-quality service. The platform offers a transparent pricing system, and users can see the pricing before they make a booking. The pricing is competitive, and users get value for their money given the quality of the services provided.

Alternatives

Alternatives to Handybook include TaskRabbit, HomeAdvisor, and Thumbtack. These platforms offer similar services to Handy and provide a quality experience for users.

Customer Service

Handybook provides excellent customer support, and users can reach out for assistance through the platform's customer care. The platform also provides a FAQ page where users can get answers to commonly asked questions.

Product Quality and Selection

The platform provides quality services, and the professionals are verified before they are listed on the platform. Handybook offers a wide range of home services to choose from, ensuring that users have options and can get services that meet their needs.

Website Usability

The website interface is user-friendly and easy to navigate. Users can easily access services, and the platform provides updates on the progress of the service booking through notifications.

Returns and Exchanges

Handybook provides refunds for cancellations, and users can cancel a booking up to 24 hours before the service is scheduled.

Promotions and Discounts

The platform offers promotional discounts from time to time through email and social media.

Reputation

Handybook has a good reputation, and the platform has received positive reviews from users on Trustpilot and other review platforms.

Payment Options

The platform accepts payments through major credit cards and PayPal, making it convenient for users.

Loyalty Programs

Handybook provides a loyalty program, where users earn credits for every booking made, and the credits can be used to pay for future bookings.

Customer Reviews

Handybook has positive reviews from customers on Trustpilot, and other review platforms. The platform also provides a feedback system for users to rate the professional service after the completion of the service.

Community Involvement

Handybook is involved in community events, providing services to community members at a discounted rate, and supporting local initiatives.

Shipping

Handybook is a digital platform and does not involve shipping services.

Costs

The cost of services varies depending on the service, location, and the professional providing the service. However, the pricing is transparent, and users can view the cost of the service before booking.