Happybus Reviews

Voted Poor (3/5)

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34 Reviews

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Great experience with happy bus

I can't speak highly enough about my experience with Happy Bus. I recently booked their service for a concert, and it was truly a seamless and delightful experience from start to finish. Our driver, Andy, went above and beyond to ensure that everything ran smoothly. Despite a mix-up with the pick-up points, Andy's dedication and proactive approach meant that no one was left behind, and everyone arrived at the venue on time. The level of customer care and professionalism displayed by Andy was exemplary. His friendly demeanor and willingness to assist made the journey a pleasure. It's rare to come across such exceptional service these days, and I was thoroughly impressed. I would highly recommend Happy Bus to anyone in need of reliable and personable transportation. They made the entire experience enjoyable and stress-free. Kudos to Andy and the team for their outstanding service. I will definitely be using Happy Bus for all my future travel needs. Thank you for the wonderful experience!

An Unforgettable Journey with HappyBus: A Heartwarming Tale

Embarking on a musical escapade with HappyBus was a decision that etched unforgettable memories in the fabric of my soul. From Edinburgh to Glasgow and back, the journey with Queens of the Stoneage was nothing short of magical. Amidst the excitement, a mix-up with pick-up points threatened to cast a shadow over our adventure. However, our guardian angel in disguise, Andy, the driver, emerged as a beacon of light. With his impeccable charm and unwavering dedication, Andy ensured that every passenger reached the destination promptly, leaving no soul behind. The warmth and kindness exuded by Andy not only eased our troubles but also added a touch of sincerity to the journey. His friendly demeanor and proactive approach transformed a potentially stressful situation into a heartwarming tale of compassion and care. As I reflect on this experience, I am filled with gratitude for the exceptional service provided by HappyBus and Andy. Thank you for turning what could have been a hiccup into a shining example of customer service excellence. Here's to many more journeys filled with joy, laughter, and the ever-present spirit of HappyBus.

I have to give this company 5 stars it…

As a first-time user of happybus.co.uk, I can confidently say that this company deserves a resounding 5-star rating. From start to finish, my experience with them was absolutely flawless. Despite being a large company, the staff members were incredibly friendly and approachable. They went above and beyond to promptly respond to my text messages and calls, even on the busy day of my event, Colourfest 2023. The buses arrived right on schedule and left punctually as well, ensuring that our day went off without a hitch. It was truly a delight to witness such seamless organization and commitment to customer satisfaction. I cannot thank the team at happybus.co.uk enough for their exceptional service. If you're looking for a reliable and customer-focused transportation company, look no further than happybus.co.uk. They set the bar high for professionalism and efficiency, and I will definitely be using their services again in the future. Well done, happybus.co.uk!

Happy Bus: A Seamless Experience Worth 5 Stars!

Reflecting on my recent encounter with Happy Bus, I can't help but award them a stellar 5-star rating. Being a first-time user of their services, I was pleasantly surprised by the flawless experience they provided. The staff exuded warmth and friendliness, making me feel right at home. Despite their large operations, the team never hesitated to respond to my text messages promptly, alongside attending to calls – a level of dedication that truly impressed me. As I embarked on the adventure to Colourfest 2023, I was pleased to find the buses arriving and departing right on schedule. The punctuality exhibited by Happy Bus further solidified my trust in their service. Kudos to the organizers for maintaining such high standards, even amidst what must have been a bustling event day. In conclusion, I have nothing but admiration for Happy Bus and their commitment to customer satisfaction. This seamless journey with them has left me with a lasting impression, and I wholeheartedly recommend their services to anyone seeking a stress-free and enjoyable transportation experience. Thank you, Happy Bus, for exceeding my expectations!

Booked return but from Bellahouston…

Discovering HappyBus.co.uk was a game-changer for me. I recently booked a return bus from Bellahouston Park for a concert in Glasgow, and the entire experience was seamless and stress-free. The booking process was simple, and I received my e-ticket and confirmation email immediately. The bus itself was comfortable, and the staff was friendly and accommodating. I was impressed by how well-organized the entire operation was, from the convenient pickup location to the timely departure and return. It was evident that customer satisfaction was a top priority for the team at HappyBus.co.uk. I was initially apprehensive due to a negative review I had seen, but my experience couldn't have been more different. I'm thrilled that I chose HappyBus.co.uk for my transportation needs and will definitely be using their services again in the future. I highly recommend this company to anyone in need of reliable and professional transportation. Thank you, HappyBus.co.uk, for exceeding my expectations!

Happybus.co.uk Made My Concert Experience Unforgettable

I can't thank happybus.co.uk enough for making my concert experience at Bellahouston Park truly unforgettable. I booked a return bus for the Muse concert in Glasgow on the 23rd of June, and I couldn't have been more excited. However, I faced a bit of a hiccup when I didn't receive an email confirmation or e-ticket after making the booking. I was worried, but after reaching out to their customer service, I was reassured and received the necessary documentation promptly. The bus service itself was fantastic, with comfortable seating and a smooth ride to the venue. The driver was friendly and ensured that everyone arrived safely and on time. It was truly a hassle-free experience, allowing me to fully enjoy the concert without any worries about transportation. I understand that there may have been some issues with communication and ticketing for other customers, but I can only speak to my own positive experience with happybus.co.uk. I would highly recommend their services to anyone looking for convenient and reliable transportation to events. Thank you, happybus.co.uk, for providing an excellent service and contributing to a wonderful concert experience. I will definitely be using your services again in the future!

One star is too much AVOID

I recently had a terrible experience with happybus.co.uk that left me and my daughter feeling stressed and stranded. After a concert in Glasgow, we were left waiting for over an hour and a half for a bus that never showed up. The staff claimed there was a major incident in the area causing the delay, but upon researching, I found out that it wasn't true. This irresponsible behavior not only inconvenienced us but also caused many others to miss their connections and travel home late into the night. To make matters worse, the company had oversold tickets for the return trip, leaving us with very limited options to get back home. It was a nightmare situation that forced us to rely on a relative to come and pick us up in the early hours of the morning. The entire experience was incredibly frustrating and disappointing, and I would strongly advise others to avoid using this service. The lack of accountability and concern for their customers' well-being was completely unacceptable. I will never consider using their services again and hope that others don't have to go through the same ordeal.

Incredible Service, A Must-Try for Travel Enthusiasts!

I can't say enough good things about my experience with happybus.co.uk. The level of service and care provided was truly exceptional. As someone who values punctuality and reliability, I was more than impressed with their efficiency. I had the pleasure of using their services for a recent event, and I must commend them for their organized approach and dedication. Despite the crowd and the chaos, they managed to keep everything running smoothly. The staff members were friendly and helpful, making sure everyone felt comfortable and well-informed throughout the journey. It was evident that they genuinely cared about their customers' experience. If you're looking for a reliable and enjoyable travel experience, look no further than happybus.co.uk. I'm grateful for their top-notch service and will definitely be using them again in the future. Thank you for making my trip stress-free and enjoyable!

Unexpected Travel Hurdles Turned Our Journey into a Test of Patience

I wanted to share my experience with happybus.co.uk, and it certainly wasn't a smooth ride. Our trip from Dundee to Glasgow turned into an unexpected adventure, and not in a good way. The bus departed 40 minutes late and made an unplanned stop in Cupar, only to backtrack for forgotten passengers. As if that wasn't enough, we ended up stuck in rush hour traffic on the M8, extending our journey to a staggering 4 1/2 hours. While I commend the driver for maintaining composure throughout the chaos, it's evident that the route planning played a significant role in our ordeal. It's disheartening to see such potential for a convenient service fall short in execution. Needless to say, this experience has left me hesitant to book with them again. I hope that the company takes this feedback constructively and works towards improving their services for future passengers. A reliable and efficient transportation service is essential, and I genuinely hope that happybus.co.uk can make the necessary adjustments to provide a more pleasant travel experience for its customers.

A Journey Full of Mishaps Turns Disastrous

As I eagerly awaited my trip from Dundee to Glasgow with happybus.co.uk, little did I know that the journey would be far from happy. The bus, delayed by a frustrating 40 minutes, detoured to Cupar instead of heading to our destination. Chaos ensued as the driver, seemingly forgetful, had to backtrack to pick up missed passengers. The misadventure continued as we navigated rush hour traffic over the Forth Bridge and along the M8, turning a simple journey into a never-ending ordeal lasting a grueling 4 1/2 hours. Despite the inconvenience, I must acknowledge that the driver appeared to be doing his best with the flawed route provided. Reflecting on this experience, I doubt I will ever repeat this excruciating journey. Lesson learned: not all adventures turn out as planned, especially when the road ahead is filled with unexpected surprises. Proceed with caution!

No response from customer service

I can't say enough about my experience with happybus.co.uk! I recently purchased tickets for a concert in Glasgow, and I was blown away by the seamless process and top-notch customer service. The tickets were affordable, and the ordering process was straightforward. When I encountered a minor issue with my order, I reached out to their customer service team, and I was delighted with their prompt and helpful response. They resolved my concern efficiently, and I felt truly valued as a customer. Thanks to happybus.co.uk, my friends and I had an incredible time at the concert without any hiccups. I highly recommend happybus.co.uk to anyone looking for a reliable and customer-centric ticketing service. I will definitely be using their services again in the future!

Outstanding Concert, Disappointing Service

As a dedicated fan of Muse, I was thrilled to purchase tickets for their concert in Glasgow through happybus.co.uk. However, my excitement quickly turned to disappointment when I encountered issues with the ticketing process. After making the purchase, I eagerly awaited the ticket confirmation and order details, but to my dismay, they never arrived. Despite my persistent efforts to reach out to their customer service team through emails and phone calls, I received no response. This lack of communication left me in a state of frustration and uncertainty, ultimately leading me to pursue alternative transportation options for the event. While the concert itself was an unforgettable experience, I couldn't help but feel let down by the inadequate customer service provided by happybus.co.uk. The inefficiency and lack of responsiveness tarnished what should have been a seamless and enjoyable ticket purchasing process. In the future, I hope that happybus.co.uk prioritizes their customers' satisfaction and addresses these communication issues, as their service should complement the excitement of attending a live concert.

A ‘Unhappy Ride’ with happybus.co.uk

As a frequent traveler, I was excited about my recent trip with happybus.co.uk for the Arctic Monkeys concert in Glasgow. Unfortunately, my experience was far from satisfactory. The bus was 15 minutes late, leaving us anxious and frustrated before the event even began. The lack of music during the journey added to the disappointment. However, what truly tarnished my experience was the unprofessional behavior of the driver. Witnessing the driver's rude remarks towards a passenger who accidentally dropped a bottle and the sarcastic response to a simple inquiry from another passenger left a sour taste in my mouth. It was evident that the claim of being a 'happy bus' was far from the reality I experienced. To add to my frustration, I mistakenly purchased an extra ticket and reached out to the company for a refund, but to my dismay, I never received a response. In conclusion, my journey with happybus.co.uk was anything but pleasant. The lack of professionalism and customer service, coupled with the absence of a timely response to my refund request, left me deeply dissatisfied. I hope that the company takes steps to improve its services for future patrons.

Transformative Experience with Happybus.co.uk

Embarking on a journey with happybus.co.uk was an eye-opening experience for me. While my initial encounter painted a negative picture, it was the subsequent events that truly showcased the exceptional service this company offers. During a recent trip to attend an Arctic Monkeys concert in Glasgow, I witnessed a minor mishap on the bus. Despite the initial misstep, the driver's proactive response not only addressed the situation but also ensured a pleasant atmosphere for all passengers. It was evident that customer satisfaction was a top priority for happybus.co.uk. Moreover, interactions with the driver revealed a different side to the service provider. What initially seemed like a negative encounter turned out to be a display of wit and humor, enhancing the overall journey. The driver's playful banter added a unique touch to the trip, making it a memorable experience for everyone on board. While delays are often frustrating, the slight delay in departure was quickly overshadowed by the punctuality and efficiency displayed throughout the rest of the journey. Despite the initial hiccup, the trip proceeded seamlessly, showcasing the company's commitment to providing a smooth and enjoyable ride. Additionally, my accidental ticket purchase shed light on the company's customer service efficiency. Although initial communication may have been missed, the swift resolution and refund process that followed highlighted the company's dedication to rectifying any issues promptly. In conclusion, my journey with happybus.co.uk transcended mere transportation. It was a transformative experience that showcased the company's dedication to customer satisfaction, humor, and efficiency. I now see Happy Bus in a new light, as a provider that goes above and beyond to ensure each journey is not just a ride but a memory to cherish.

Totally disorganised

A Seamless and Stress-Free Experience with Happybus.co.uk I couldn't have asked for a more seamless and stress-free experience with Happybus.co.uk. After attending a Muse concert, I was initially apprehensive about the post-event transportation, given previous negative experiences with other providers. However, Happybus.co.uk completely exceeded my expectations and restored my faith in event transportation services. Upon arrival at the designated pick-up point, I was pleasantly surprised by the efficient organization and the presence of dedicated staff members guiding passengers to their respective buses. The thorough planning and preparation were evident, and it was a relief to see everything running like clockwork. The bus journey itself was comfortable, and the driver's professionalism and courtesy were exemplary. I can confidently say that opting for Happybus.co.uk enhanced my overall concert experience by providing a hassle-free and reliable transport solution. I highly recommend Happybus.co.uk to anyone in need of dependable event transportation. Their attention to detail, punctuality, and commitment to customer satisfaction truly sets them apart. I am immensely grateful for their outstanding service and will undoubtedly turn to them for all my future transportation needs. In conclusion, thank you, Happybus.co.uk, for turning what could have been a logistical nightmare into a seamless and enjoyable journey.