Users Voice for Happysocks

86% users rated Terrible
1% users rated Poor
1% users rated Average
1% users rated Very Good
10% users rated Excellent
Pie Chart Review Representation for Happysocks
Happysocks Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 26 Jan 2019

Last updated by on 12 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 1 1.4 1.8 3.7 4.4 5
Oct 2022 2.4 3.5 2.8 2.5 4.6 1
Nov 2022 1 5 2 3 4.2 5
Dec 2022 5 5 5 5 5 2
Mar 2023 1.6 5 5 1.8 3.6 5
Line Chart for Rating of peer stores

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Detailed Happysocks Review by

Introduction

Happy Socks is an online store that specializes in colorful and playful socks, with a mission to spread happiness around the world. The brand was founded in 2008 in Sweden by two friends, Viktor Tell and Mikael Söderlindh, who wanted to inject some fun and creativity into the sock industry. Today, Happy Socks has a wide range of styles and designs for men, women, and kids, from classic patterns to bold prints.

Pros and Cons

One of the biggest pros of Happy Socks is its unique and eye-catching designs that can add personality and flair to any outfit. The socks are made of high-quality materials that are comfortable to wear and durable. Happy Socks also offers free shipping on orders over $50 and a 30-day return policy. However, some customers may find the prices to be on the higher side, especially for socks, and the selection may not be as extensive as some other online stores.

User Experience

The Happy Socks website is user-friendly and visually appealing, with clear product images and descriptions. Navigation is easy, and customers can filter by size, color, and design to find the perfect pair of socks. The checkout process is also straightforward and secure, with multiple payment options available.

Pricing and Value for Money

Happy Socks offers a range of prices, with some styles starting at around $10 and others reaching up to $24. While this may seem steep for a pair of socks, the unique and innovative designs are worth the investment. Customers can also take advantage of the website's sale section and promotional discounts to save some money.

Alternatives

There are many other online retailers that sell socks, such as Sock It to Me, Stance, and Bombas. However, Happy Socks stands out with its bold and playful designs that are sure to make a statement.

Customer Service

Happy Socks has a dedicated customer service team that is available to assist with any inquiries or issues. Customer service can be contacted via email or live chat, and response times are generally quick.

Product Quality and Selection

Happy Socks prioritizes quality in its materials and construction, ensuring that the socks are comfortable and long-lasting. However, the selection may not be as vast as some other online stores, with a focus on funky, patterned styles.

Website Usability

The Happy Socks website is well-designed and easy to use, with straightforward navigation and clear product descriptions. The search function is also efficient, making it easy to find specific styles.

Returns and Exchanges

Happy Socks offers a 30-day return policy for all orders, with simple instructions on how to initiate a return or exchange. Customers are responsible for the shipping costs of returns, but exchanges are free.

Promotions and Discounts

Happy Socks frequently offers promotions and discounts, such as buy-one-get-one-free deals and discounts for first-time customers. Customers can also sign up for the Happy Socks newsletter to receive updates on sales and promotions.

Reputation

Happy Socks has a strong reputation as a fun and innovative sock brand, with positive reviews from customers on various platforms. The brand has also collaborated with various designers and brands, such as Keith Haring and Adidas.

Payment Options

Happy Socks accepts various payment options, including Visa, Mastercard, American Express, PayPal, and Klarna.

Loyalty Programs

There is currently no loyalty program offered by Happy Socks, but customers can sign up for the newsletter to receive updates on promotions and sales.

Customer Reviews

Customer reviews of Happy Socks are generally positive, praising the high quality and unique designs of the socks. Customers also appreciate the free shipping and easy return policy.

Community Involvement

Happy Socks has collaborated with various artists and designers to create limited edition collections, as well as with organizations such as the World Wildlife Fund to support conservation efforts.

Shipping and Costs

Happy Socks offers free shipping on orders over $50, with standard shipping rates starting at $4.90 for orders under $50. Expedited shipping options are also available for an additional fee. Happy Socks ships to various countries around the world, with estimated delivery times provided at checkout.

Happysocks Recent User Reviews

User Rating

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Reviewer Name: MK

Review Submission Date: 2022-12-15

Review Title: No links shared to track the parcel
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Review Description: No links shared to track the parcel. Tracking number submitted on the deutsche post doesn't work.

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Reviewer Name: DEFACQUE

Review Submission Date: 2022-12-10

Review Title: Very Poor delivery and customer care services
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Review Description: No news since I placed my order on Nov 27th. 15 days later my socks have not yet been shipped, when 5 to 6 days for delivery to France are given in the trade coditions.Contact chanel is weak, only a robot behind the Tchat. Tchat ask for a five digit order nbr, order confirmation gives 6 digits !Don't hesitate to buy somewhere eather.

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Reviewer Name: Tex Longmire

Review Submission Date: 2022-12-10

Review Title: My parcel still hasn’t come
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Review Description: My parcel still hasn’t come , only a couple pairs of shorts , little answers for tracking , poor

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Reviewer Name: Dieuw

Review Submission Date: 2022-12-09

Review Title: Would not order here again
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Review Description: Bad service. Order never came in. Personal over chat tells you different things. One said the order would come in shortly and I would just have to wait, the other said it was already delivered and I should check my neigbours if they have it. Now I have no money and no socks

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Reviewer Name: Rosalie

Review Submission Date: 2022-12-09

Review Title: Bad delivery services
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Review Description: Four days after initial order, I got an email my parcel had not even been processed yet. Now, 10 days after order I still have not received my parcel.. Disappointed to say the least.

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Reviewer Name: Wouter

Review Submission Date: 2022-12-08

Review Title: Order of 23rd of november not received…
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Review Description: Order of 23rd of november not received yet. Only way of contact possible with chatbot that doesn't recognize message.

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Reviewer Name: Karin

Review Submission Date: 2022-12-08

Review Title: delivery to late ... takes more than 11 days :(
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Review Description: I've ordered socks on 27/11/2022 as a present from the Saint (6/12/2022) i'm still waiting the delivery ... To late ...

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Reviewer Name: Chelle Leong

Review Submission Date: 2022-12-07

Review Title: 5 star in the past but quality has…
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Review Description: 5 star in the past but quality has dropped tremendously and I no longer want to buy from them. Sorry

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Reviewer Name: Mrs Amber Nagra

Review Submission Date: 2022-12-06

Review Title: I ordered on 21st November and still…
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Review Description: I ordered on 21st November and still haven’t received anything! No response from my emails either and no number to call!

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Reviewer Name: Johanna

Review Submission Date: 2022-12-06

Review Title: 5 stars for the UK area manager!
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Review Description: This is a follow-up review to my 'one-star' review of last month. Credit where credit is due. I still think the company's no-return policy is draconian, and it isn't made known to the customers before their purchase, but I have received an email and a phone call from the UK area manager who was kind, patient, and helpful. I also received a refund.