Users Voice for Harman

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Harman Overall rating
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Review article published on: 25 May 2019

Last updated by on 09 Mar 2023

"I'm the author of two non-fiction books: Wanderland shortlisted for the Stanford Dolman Award and Wainwright Prize, and the award-winning Wild Times."
Dec 2022 5 5 5 5 5 2.2
Jan 2023 5 2.6 5 1.5 4.2 5
Feb 2023 5 5 1.8 5 5 1.3
Mar 2023 5 5 5 5 5 1.2
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Detailed Harman Review by

Introduction is an innovative online store that specializes in premium headphones, speakers, and other audio equipment. The website is owned and operated by Harman International Industries, which is a subsidiary of Samsung Electronics. The company has a long-standing reputation for excellence in the industry and is known for its high-quality products.

Pros and Cons

  • Wide selection of high-quality audio products
  • Competitive pricing
  • Free shipping on all orders
  • Excellent customer service
  • 30-day return policy
  • Limited product offerings compared to other online retailers
  • No loyalty program
  • No physical store locations

User Experience's website is well-designed and easy to navigate. The homepage prominently displays featured products and deals, and customers can easily search for products by brand or category. The website also has an informative blog that provides helpful articles and insights on the latest audio trends and events. Overall, customers have a smooth and enjoyable shopping experience on the site.

Pricing and Value for Money offers competitive pricing on its products, and customers can often find discounts and deals on select items. While the prices may be slightly higher than other online retailers, the quality of the products and the excellent customer service make a great value for money.


Some alternative online retailers for audio equipment include Amazon, Best Buy, and Crutchfield. These retailers offer similar products and prices but may have a larger selection of products and lower prices on some items.

Customer Service has an excellent customer service team that is available to help customers with any questions or concerns. Customers can reach out to the company via email or phone, and the team is responsive and helpful. The company also has a 30-day return policy, ensuring that customers can make their purchases with confidence.

Product Quality and Selection specializes in premium audio products, and customers can expect high-quality items from top brands like JBL and Harman Kardon. While the website's selection may be limited compared to other retailers, customers can still find a range of headphones, speakers, and other accessories.

Website Usability's website is user-friendly and easy to navigate. Customers can quickly find products and make purchases, and the website is optimized for both desktop and mobile users.

Returns and Exchanges has a 30-day return policy that allows customers to return products for any reason. The process is easy, and the company provides customers with a prepaid shipping label to print and attach to the box.

Promotions and Discounts often offers promotions and discounts on select products. Customers can sign up for the company's newsletter to receive updates on the latest deals and promotions.


Harman International Industries has an excellent reputation in the audio industry, and the company's products are known for their high-quality and reliability. Customers can trust that they are purchasing products from a reputable and trustworthy retailer.

Payment Options accepts a range of payment options, including credit cards, PayPal, and Google Pay. Customers can choose the payment method that is most convenient for them.

Loyalty Programs does not currently offer a loyalty program for customers.

Customer Reviews

Customers generally have positive reviews of, praising the company's high-quality products and excellent customer service. Some customers have noted the limited product selection compared to other retailers.

Community Involvement

Harman International Industries is involved in several community initiatives, including donations to educational programs and supporting music festivals and events.

Shipping and Costs offers free shipping on all orders, and most orders are delivered within 3-5 business days. Customers can choose to pay for expedited shipping if they need their products sooner.