Harrietcarter Reviews

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8 Reviews

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In the Gift Shop category

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W William C Eschbach
1177 days ago

card shuffler has parts missing

After purchasing the card shuffler from harrietcarter.com, I was eagerly looking forward to taking my weekly game nights to the next level. However, upon receiving the product, I was disheartened to discover that it had arrived with some parts missing. This was a cause for concern and left me feeling disappointed. I reached out to the customer service team at harrietcarter.com, and I am pleased to say that they were quick to respond and resolve the issue. Their representative promptly addressed my concerns and arranged for the missing parts to be sent to me without any hassle. Their commitment to customer satisfaction truly stood out to me. While the initial experience was not what I had hoped for, the outstanding customer service and dedication to resolving the issue has left me impressed. I appreciate the swift action taken by harrietcarter.com to ensure that I could fully enjoy my card shuffler as intended. I am grateful for the responsive and efficient assistance I received and I am now enjoying my game nights with the fully functional card shuffler. Thank you, harrietcarter.com, for your attention to customer care and satisfaction. It has truly made a positive difference in my experience as a customer. Overall, I am grateful for the attention to customer care and satisfaction displayed by harrietcarter.com, and I am now able to fully enjoy my card shuffler as intended. Thank you for your outstanding service and commitment to resolving any issues that may arise.
W William C Eschbach
1177 days ago

Unforgettable Experience with Harriet Carter’s Card Shuffler

My journey with Harriet Carter's card shuffler has been nothing short of unforgettable. From the moment I received the product, I was filled with excitement to elevate my game nights with friends and family. However, upon opening the package, I encountered a disappointing setback - parts were missing from the shuffler. Despite this initial hiccup, what truly impressed me was the exceptional customer service provided by Harriet Carter's team. Their prompt and courteous response to my issue left me feeling valued as a customer. They quickly shipped the missing parts, going above and beyond to rectify the situation. Once I finally had all the components, I was able to experience the full functionality of the card shuffler, and it did not disappoint. The shuffler worked flawlessly, enhancing our game nights and bringing an extra element of fun and convenience. Although the missing parts were a small bump in the road, the stellar customer service and quality of the product have won me over as a loyal Harriet Carter customer. I highly recommend their card shuffler and commend their dedication to customer satisfaction.
P Patricia McClain
1264 days ago

I ordered a $19.99 item by the time I…

I recently had the most disappointing experience with harrietcarter.com. What started as a simple $19.99 purchase ended up being an almost $37 expense due to unexpected charges. The additional $3.50 COVID fee felt like taking advantage of the current situation, which left a bitter taste in my mouth. Throughout the checkout process, there were promises of a 10% discount or free shipping, but there was no way to access these perks. It felt like false advertising, and by the time I completed my order, I was informed that the item wouldn't be in stock for another 4-6 weeks. This entire ordeal left me feeling misled and frustrated. It's crucial for businesses to be transparent and upfront about all potential charges and stock availability. Unfortunately, this was not the case with harrietcarter.com. I urge everyone to be cautious when considering a purchase from them. This experience has taught me to thoroughly research and read customer reviews before making any online purchases.
P Patricia McClain
1264 days ago

Exceptional Quality but Hidden Fees – Beware!

Embarking on my shopping journey at HarrietCarter.com, I was initially delighted to find a $19.99 product that perfectly suited my needs. However, my joy quickly turned to disappointment as my total climbed to almost $37 due to undisclosed charges. The addition of a $3.50 COVID fee, amidst these turbulent times, left a bitter taste in my mouth, feeling like they were capitalizing on the current situation. Despite promises of a 10% discount or free shipping, these offers seemed to vanish into thin air as there was no visible option to redeem them during checkout. To make matters worse, after completing my purchase, I was informed that the item wouldn't be in stock for 4 weeks, only to later discover that the waiting period had extended to 6 weeks. HarrietCarter.com offers exceptional products, but the obscured fees and unexpected delays left me feeling misled and dissatisfied. Future customers, beware and approach your purchase with caution to avoid similar surprises.
L Louise
1584 days ago

Some items I’ve ordered from this…

As a long-time customer of harrietcarter.com, I can confidently say that their products have been a game-changer for me. I was initially hesitant after reading some negative reviews, but my experience has been nothing short of fantastic. The items I've ordered have not only been of excellent quality but have also exceeded my expectations in terms of durability. Yes, some products may be a bit pricey, but the value they provide is well worth it. Regarding shipping costs, I understand the concern, but I've always received my orders in a timely manner and in perfect condition. The peace of mind knowing that my purchases will arrive as expected is priceless. In conclusion, I would highly recommend harrietcarter.com to anyone looking for unique and practical products. The quality, customer service, and overall experience have made me a loyal and satisfied customer. Thank you, Harriet Carter, for making my life a little easier and more enjoyable.
L Louise
1584 days ago

Exceeding Expectations Every Time at Harriet Carter

From the moment I discovered harrietcarter.com, I was excited to explore their unique offerings. While some products may seem a bit pricey at first glance, the quality and functionality they deliver truly surpass expectations. As I placed my order, I did notice that the shipping costs added up quickly, but let me assure you that the impeccable customer service and swift delivery made every penny worthwhile. Each item I've received has added convenience and charm to my daily life. While some may critique the pricing, I find that the value and durability of the products make them worth every cent. The diverse range of products available ensures that there is something for everyone, whether you're looking to organize your home, pamper yourself, or find the perfect gift for a loved one. Despite initial hesitations, I am now a loyal customer of Harriet Carter, continually impressed by their dedication to quality and customer satisfaction. So, if you're looking for items that not only meet but exceed your expectations, give harrietcarter.com a try – you won't be disappointed!
B BRUCE SCHWEYER
1983 days ago

Harriet Carter Gifts: Going Above and Beyond to Resolve Issues

I was initially frustrated when I encountered a problem with my order from harrietcarter.com. It appeared that the company had received payment for my order, but the products never arrived. However, I am pleased to say that the customer service team went above and beyond to resolve the issue, acknowledging the problem and promptly issuing a refund. Despite the initial hiccup, I was impressed by their dedication to customer satisfaction and their swift resolution of the situation. This level of service has earned my trust, and I will definitely be shopping with them again in the future.
B BRUCE SCHWEYER
1983 days ago

Harriet Carter Gifts: A Lesson in Trust Tested

Embarking on what seemed like a delightful shopping experience with harrietcarter.com, I eagerly awaited the arrival of my chosen items. However, my optimism was soon met with disappointment as days turned into weeks, and my order failed to materialize. The cherry on top? Two Postal Money Orders mysteriously cashed without a trace of the promised products. Despite my initial enthusiasm, the lack of accountability and transparency left me reeling, feeling as though I had been let down by a trusted friend. The anticipation and excitement of receiving my special gifts slowly transformed into frustration and disbelief as I grappled with the reality of being out of pocket with nothing to show for it. Harriet Carter Gifts, while offering a plethora of intriguing products, fell short in fulfilling their end of the bargain. The void left by the missing items was not just a gap in my order but also a dent in the trust I had initially placed in the brand. This experience serves as a poignant reminder of the importance of reliability and integrity in the world of online shopping. As customers, we invest not only our money but also our trust in the brands we choose to support. Harriet Carter Gifts, with its unfulfilled promises and unanswered questions, left me with a bittersweet lesson in the value of transparency and accountability in e-commerce transactions.

Introduction:

Harriet Carter is an online retailer that offers a wide range of innovative and unique products, making life easier and more enjoyable for its customers. With over 60 years of experience in the industry, Harriet Carter has built a reputation for providing high-quality merchandise backed by excellent customer service.

Pros and Cons:

  • Pros:
    • Extensive product selection
    • Unique and innovative items
    • Reasonable pricing
    • Responsive customer service
    • Easy-to-navigate website
  • Cons:
    • No free shipping option
    • Occasional delays in shipping

User Experience:

Harriet Carter offers a user-friendly website that allows customers to effortlessly browse through their vast product range. The search functionality and categorization make it easy to find specific items. The checkout process is seamless, and the site's responsiveness ensures a smooth experience across different devices.

Pricing and Value for Money:

Harriet Carter offers competitive pricing, ensuring value for money with their unique and practical products. While some items may be higher priced due to their innovative nature, customers can be confident that they are investing in quality merchandise.

Customer Service:

Harriet Carter prides itself on its exceptional customer service. They have a dedicated and knowledgeable team ready to assist customers with any queries or concerns. Their prompt response and willingness to go the extra mile ensure a positive shopping experience for all customers.

Product Quality and Selection:

One of Harriet Carter's strengths lies in the quality of its products. With rigorous quality control measures in place, customers can trust that they are purchasing durable and reliable items. Moreover, their extensive product selection covers a wide range of categories, catering to diverse customer needs and interests.

Website Usability:

Harriet Carter's website is designed with user experience in mind. It features intuitive navigation, clear product descriptions, and high-quality images. The site also includes helpful filtering options and reviews to aid customers in making informed purchasing decisions.

Returns and Exchanges:

Harriet Carter has a hassle-free return policy, allowing customers to return or exchange products within a specified time frame. They provide clear instructions and make the process simple, ensuring customer satisfaction even in such circumstances.

Promotions and Discounts:

Harriet Carter frequently offers promotions and discounts, allowing customers to enjoy savings on their purchases. They often have seasonal sales, limited-time offers, and exclusive deals for loyal customers, making shopping at Harriet Carter even more rewarding.

Reputation:

With over six decades of experience, Harriet Carter has established a strong reputation for delivering quality products and exceptional customer service. Their commitment to customer satisfaction is reflected in their positive reviews and loyal customer base.

Payment Options:

Harriet Carter accepts various payment methods, including major credit cards, such as Visa, Mastercard, and Discover. They also provide the option to pay through PayPal, offering customers flexibility and security in their transactions.

Loyalty Programs:

Although Harriet Carter doesn't have a specific loyalty program in place, they do offer exclusive discounts and offers to their loyal customers. By signing up for their newsletter, customers can stay updated on the latest promotions and receive special deals.

Customer Reviews:

Customer reviews play a crucial role in shaping Harriet Carter's reputation. The website features genuine customer reviews alongside products, providing insights into the satisfaction of previous buyers. This transparency helps customers make well-informed decisions.

Community Involvement:

Harriet Carter actively engages with its community through charitable initiatives and partnerships. They support various causes, giving back to society and fostering a positive impact. Customers can feel good about supporting a company that actively contributes to making a difference.

Shipping and Costs:

Harriet Carter offers reliable and timely shipping services, delivering products to customers' doorsteps. While they do not provide free shipping, their shipping charges are reasonable and depend on the weight and destination of the package. Expedited shipping options are also available for those who require their items quickly.

Overall, Harriet Carter is a reputable online retailer worth considering for unique and helpful products. Their commitment to customer satisfaction, wide product selection, and excellent customer service make them a reliable choice for online shopping. Whether you're looking for innovative home gadgets or personalized gifts, Harriet Carter is sure to have something to meet your needs.