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15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Hatcountry Overall rating
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Review article published on: 31 Mar 2019

Last updated by on 09 Mar 2023

"I'm the author of two non-fiction books: Wanderland shortlisted for the Stanford Dolman Award and Wainwright Prize, and the award-winning Wild Times."
Dec 2022 5 2.2 5 5 5 5
Jan 2023 5 5 4.2 3.6 1 1.4
Feb 2023 5 1.3 5 5 5 1.3
Mar 2023 5 1.2 5 5 5 5
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Detailed Hatcountry Review by

Introduction: is an online retailer that specializes in hats, boots, clothing, and accessories. Established in 1973 as a family-owned business, Hatcountry has been providing customers with high-quality products for over 48 years. With a wide range of hats, boots, and apparel for men, women, and children, Hatcountry offers an extensive collection of products that suit different occasions and styles.

Pros and Cons:

  • Wide selection of hats, boots, clothing, and accessories
  • Products from well-established brands
  • Free shipping on orders over $100
  • Easy returns and exchanges policy
  • Loyalty rewards program
  • Some products may be expensive
  • No international shipping available

User Experience:

The website is neatly organized, and finding products is easy. Customers can use the search bar or browse through different categories to find the products they need. Additionally, Hatcountry offers user reviews that provide insight into the product's quality and sizing, which can be helpful for customers. The site loads quickly, making the shopping experience smooth and efficient.

Pricing and Value for Money:

The prices of the products on Hatcountry vary depending on the brand, but they generally fall into the mid to high range. Some products may be expensive, but the quality justifies the price tag. Discounts and promotions are available on the site, making it possible to save money on some products.


Some notable alternatives to Hatcountry include Sheplers, Cavender's, and Boot Barn. Each site offers similar products with varying pricing models.

Customer Service:

Hatcountry has a helpful and responsive customer service team that offers support via email, phone, and live chat. Customers can also browse the FAQ section for answers to frequently asked questions.

Product Quality and Selection:

Hatcountry offers high-quality products from well-established brands. The selection is extensive and includes different types of hats, boots, clothing, and accessories. Customers can expect durability and longevity from products purchased on Hatcountry.

Website Usability:

The Hatcountry website is user-friendly, with easy navigation and an intuitive layout. The site loads quickly, and products load smoothly. The mobile version of the site is also functional, providing the same user experience.

Returns and Exchanges:

Hatcountry offers easy returns and exchanges policy. Customers can initiate returns or exchanges within 30 days of purchase, and the company provides a prepaid label for shipping.

Promotions and Discounts:

Hatcountry offers discounts and promotions at different times of the year, and customers can sign up for the newsletter to receive email notifications.


With over 48 years of experience, Hatcountry has built a good reputation with their customers. The company has many positive reviews on various review sites, and their products are well-received.

Payment Options:

Customers can pay for their orders using various payment methods, including credit or debit cards, PayPal, and Klarna, which offers financing options.

Loyalty Programs:

Hatcountry offers a loyalty rewards program that allows customers to earn points with each purchase. Points can be redeemed for rewards, including discounts and free products.

Customer Reviews:

The customer reviews on the Hatcountry website provide insight into the products' quality and sizing. Many products have positive reviews, indicating customer satisfaction.

Community Involvement:

Hatcountry supports various community efforts and charities, and customers can donate to these causes while making a purchase.

Shipping and Costs:

Hatcountry offers free shipping on orders over $100 within the continental US. Shipping fees for orders under $100 vary depending on the location and shipping method selected. The company currently does not provide international shipping.

Conclusion: is a reliable online retailer that provides high-quality hats, boots, clothing, and accessories from well-established brands. While some products may be expensive, the quality justifies the price. The informative customer reviews, easy returns and exchanges policy, and loyalty rewards program make the shopping experience even more worthwhile. Overall, Hatcountry is a good option for anyone in need of hats, boots, or accessories that offer unparalleled quality and style.