Hawesandcurtis User Reviews

Introduction

Hawes & Curtis is a British clothing brand that specializes in luxury shirts, as well as a range of other high-quality men’s and women’s apparel. Although the brand traces its origins back to 1913, it has since evolved to become a modern online retailer.

Pros

Hawes & Curtis boasts an impressive range of high-quality products, with a particular emphasis on shirts, tailored suits, and accessories. Their website is clean and easy to navigate, with detailed product descriptions and clear pricing information. Delivery is reliable and requires no signature, making it an ideal choice for those who are unable to be at home during the day.

Cons

One potential drawback of Hawes & Curtis is the relatively high price point, with some of their products being considerably more expensive than comparable items from other high-end clothing brands. Additionally, some customers report that the fit of their shirts can be inconsistent, so it may be necessary to try on multiple sizes before making a purchase.

User Experience

The Hawes & Curtis website is well-designed and easy to use, with clear categories and search functions to help customers find the products they need. The checkout process is simple, and customers can choose from a range of delivery options. However, some users have reported occasional technical glitches on the site.

Pricing and Value for Money

Hawes & Curtis products are generally priced at the higher end of the market, with some items costing several hundred pounds. That being said, the quality of their products is generally excellent, so customers can expect to receive good value for their money.

Alternatives

Hawes & Curtis is far from the only high-end clothing retailer out there. Some potential alternatives include Charles Tyrwhitt, TM Lewin, and Paul Smith.

Customer Service

Hawes & Curtis offers excellent customer service, with a responsive and helpful team available via phone, email, or live chat. They also provide a comprehensive FAQ section on their website to help customers find the answers they need.

Product Quality and Selection

The quality of Hawes & Curtis products is generally excellent, with a focus on fine materials and meticulous attention to detail. Their selection of products is also impressive, with a particular emphasis on men’s and women’s shirts, as well as suits and jackets.

Website Usability

The Hawes & Curtis website is easy to use, with clear categories and search functions to help customers find what they’re looking for. The site is also fully responsive, meaning it works equally well on desktop and mobile devices.

Returns and Exchanges

Hawes & Curtis offers a comprehensive returns policy, allowing customers to return items for a refund or exchange within 90 days of purchase. However, it’s worth noting that some items may be subject to a restocking fee.

Promotions and Discounts

Hawes & Curtis offers regular promotions and discounts on select items, as well as occasional site-wide sales. Customers can sign up for their email newsletter to stay up-to-date on these offers.

Reputation

Hawes & Curtis has built up an excellent reputation over the years, thanks to their focus on quality products and exceptional customer service. Many customers have left glowing reviews of their experiences with the brand.

Payment Options

Hawes & Curtis accepts a range of payment options, including Visa, Mastercard, American Express, and PayPal.

Loyalty Programs

Hawes & Curtis does not currently offer a loyalty program, although they do occasionally offer rewards to repeat customers.

Customer Reviews

Hawes & Curtis has received overwhelmingly positive reviews from customers, with many praising the quality of their products and the helpfulness of their customer service team.

Community Involvement

Hawes & Curtis is involved in a number of charitable initiatives, including supporting the Prince’s Trust and donating clothing to Dress for Success.

Shipping and Costs

Hawes & Curtis offers free standard shipping on all UK orders over £100, with some exceptions. International shipping is also available, with rates varying depending on the destination.