Users Voice for Healthpost

5% users rated Terrible
0% users rated Poor
0% users rated Average
10% users rated Very Good
85% users rated Excellent
Pie Chart Review Representation for Healthpost
Healthpost Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

Rate Healthpost Coupons Store

X
Customer Support
Click to Rate
Pricing
Click to Rate
Returns/Refunds
Click to Rate
User Interface
Click to Rate
Quality
Click to Rate

Review article published on: 19 Apr 2019

Last updated by on 12 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Apr 2022 5 5 5 5 1.5 5
May 2022 5 5 5 5 5 5
Jun 2022 5 5 4.5 5 1.7 5
Jul 2022 5 1.2 4.9 1.3 2.7 1.4
Mar 2023 4.5 1.5 4.8 1.3 2 5
Line Chart for Rating of peer stores

healthpost.co.nz

booking.com

framesdirect.com

paypal.com

dhgate.com

amiclubwear.com

Detailed Healthpost Review by

Introduction

HealthPost is an online store that offers a wide range of natural health and beauty products from top brands. Established in 1988, HealthPost has grown into one of the largest online retailers of natural health products in New Zealand. The company is committed to providing customers with the best possible shopping experience by offering quality products, excellent customer service, and competitive prices.

Pros and Cons

Pros:
  • Offers a wide range of natural health and beauty products
  • Competitive prices
  • Great customer service and support
  • Fast and reliable shipping
  • Trial sizes available for many products
Cons:
  • Some products are only available in limited quantities
  • Shipping costs can be high for some products
  • Some customers have reported issues with packaging and delivery

User Experience

HealthPost offers a user-friendly website that is easy to navigate. Customers can search for products by category, brand, or health concern. The website also includes helpful information on each product, including ingredients, usage instructions, and customer reviews. HealthPost also offers a mobile app for customers who prefer to shop on their phones.

Pricing and Value for Money

HealthPost offers competitive prices on its products, making it a great option for customers looking for natural health products at an affordable price. The company also offers regular sales and discounts, providing even more value for customers.

Alternatives

Some alternatives to HealthPost include Health 2000, Go Healthy, and Health for Life. Each of these online stores offers natural health and beauty products, but with different product selections and pricing.

Customer Service

HealthPost offers excellent customer service and support. Customers can contact the company by phone, email, or live chat, and the HealthPost team is always happy to help with any questions or concerns.

Product Quality and Selection

HealthPost offers a wide range of natural health and beauty products from top brands. The company is committed to offering only the highest quality products and carefully selects all of its products based on strict criteria. Customers can be sure that they are getting the best possible products when shopping with HealthPost.

Website Usability

The HealthPost website is easy to navigate and user-friendly. Customers can search for products by category, brand, or health concern, and each product page includes detailed information and customer reviews. The website also includes helpful resources, such as blogs and articles, that provide valuable information on natural health and wellness.

Returns and Exchanges

HealthPost offers a returns policy that allows customers to return unwanted products for a full refund within 30 days of purchase. The company also offers exchanges for products that are damaged or defective.

Promotions and Discounts

HealthPost offers regular promotions and discounts on its products. Customers can sign up for the company's email newsletter to receive exclusive offers and discounts.

Reputation

HealthPost has a strong reputation in the natural health and beauty industry. The company has been in business for over 30 years and has built a loyal customer base through its commitment to quality products and excellent customer service.

Payment Options

HealthPost accepts a range of payment options, including credit cards, PayPal, and bank transfer. The company also offers Afterpay, allowing customers to pay for their purchases in installments.

Loyalty Programs

HealthPost offers a loyalty program for customers, allowing them to earn rewards points that can be used towards future purchases. Customers can also earn points by referring friends to the company.

Customer Reviews

HealthPost has a strong reputation for customer satisfaction, with many positive customer reviews online. Customers praise the company for its excellent customer service and high-quality products.

Community Involvement

HealthPost is committed to supporting the community and the environment. The company works with local charities and organizations, and also offers environmentally-friendly products and packaging.

Shipping and Costs

HealthPost offers fast and reliable shipping throughout New Zealand. The company also offers international shipping to select countries. Shipping costs vary depending on the size and weight of the products, and customers can choose from a range of shipping options to best suit their needs.

Healthpost Recent User Reviews

👤

Reviewer Name: Stephen John Nahu

Review Submission Date: 2022-07-20

Review Title: I placed my order by simply clicking on…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I placed my order by simply clicking on the product and in very short time 3-4 days it was delivered right to my door. Thank you, HealthPost.

👤

Reviewer Name: Steve Birnbaum

Review Submission Date: 2022-05-20

Review Title: Fantastic
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Fantastic. I place the order on May 8 from Switzerland and received the ordered item in perfect condition, in Switzerland on May 19. Great service, good price, good product. Thank you.

👤

Reviewer Name: Maggie Hill

Review Submission Date: 2021-10-19

Review Title: This is the most efficient and best…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: This is the most efficient and best customer service company in New Zealand. First class service. I ordered incorrect shade and although immensely busy they had no problem locating the order and altering and all despatched quickly and efficiently as usual. Well done Healthpost. All of my orders are recieved promptly and never ever had any problems.

👤

Reviewer Name: Melly

Review Submission Date: 2021-10-08

Review Title: Fabulous company
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I have been using HealthPost for years for supplements, shampoos, foods, body washes. Their service is impeccable and their products always arrived quickly by courier. Never had any problems. Love the rewards. The only thing I find is that sometimes I can purchase some supplements a little cheaper on another website. However, I usually use HealthPost because their service is better and so are the rewards.

👤

Reviewer Name: Suzanne

Review Submission Date: 2021-09-29

Review Title: Amazing customer care experience
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: A big thank you to Healthpost and especially the customer care team.My parcel has been lost by NZ post. The customer care team has been highly responsive. They re-sent the items to me again while dealing with NZ post's refund claim on their side.

👤

Reviewer Name: Claire

Review Submission Date: 2021-04-18

Review Title: Yes healthpost is trustable
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Yes healthpost is trustable. I've ordered from them for many years. The only time delivery got slow was covid lock down!Great price products and an ethical company, using recyclable packaging and constant charitable donations. I've used customer service three times to alter my order and they have always been extremely helpful.

👤

Reviewer Name: Tracey Wiseman

Review Submission Date: 2021-03-24

Review Title: Great website, price and delivery
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Great website, love the reward system and speedy delivery. I order from the site every few months.

👤

Reviewer Name: Marata Kemp

Review Submission Date: 2020-11-07

Review Title: I love health post.
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I love health post. Cheaper than other retail health stores. Rewards system is awesome. They give back to charity. Always having deals and specials. And super fast delivery compared to other stores as well. Recommend to all A+++++

👤

Reviewer Name: Stephen

Review Submission Date: 2020-10-26

Review Title: Fragile delivery packaging
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I've purchased products from this company three times, three times and every time I received one or more damaged product. The damaged goods are beyond usable by any means, due to the fact that the delivery packaging is too fragile and are not effective at nullifying the impact that may occur during the delivery process. Contacted the customer service everytime and still see no improvement at fixing this issue.

👤

Reviewer Name: Anne

Review Submission Date: 2020-08-07

Review Title: Super fast delivery and rewards!
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Super fast delivery, received it the day after, good prices, and possibility to redeem rewards coupon ! Super great! Recommend it 100%!