Introduction is an online store that offers a variety of unique and educational toys, games, and crafts for children of all ages. Founded in 1983, Hearthsong has been dedicated to providing children with safe, fun, and engaging products that inspire creativity and imagination.

Pros and Cons

  • Wide selection of unique and educational products
  • Excellent quality of products
  • Free shipping on orders over $49
  • Easy returns and exchanges
  • Frequent promotions and discounts
  • Prices can be a bit high
  • Limited options for international shipping

User Experience provides a user-friendly experience with easy navigation and clear categories for products. The website is also well-designed and visually appealing, making it easy for customers to browse and find what they are looking for. Customers can also create accounts to track their orders and save their favorite products for later.

Pricing and Value for Money

While some products on can be a bit pricey, most are reasonably priced for the quality and uniqueness that they offer. Additionally, Hearthsong frequently offers promotions and discounts, making their products more affordable for customers.


Some alternatives to Hearthsong include Fat Brain Toys, Kiwico, and MindWare. While these stores offer similar products, Hearthsong stands out for its wide selection of unique and educational items.

Customer Service

Hearthsong has an excellent customer service team that is available via phone, email, and live chat. They are also responsive on social media platforms, making it easy for customers to get in touch with any questions or concerns they may have.

Product Quality and Selection

Hearthsong offers high-quality products that are safe, durable, and designed to inspire creativity and imagination in children. The store's selection includes a variety of toys, games, and crafts that cater to children of all ages.

Website Usability is easy to use, with clear navigation and a simple checkout process. The website is also responsive on mobile devices, making it easy for customers to shop on-the-go.

Returns and Exchanges

Hearthsong offers easy returns and exchanges, with a 90-day return policy for most items. Customers can request a return or exchange online, and Hearthsong will provide a pre-paid shipping label.

Promotions and Discounts

Hearthsong frequently offers promotions and discounts, including free shipping on orders over $49 and seasonal sales throughout the year. Customers can also sign up for the Hearthsong email newsletter to receive exclusive offers and updates on new products.


Hearthsong has a strong reputation for providing high-quality, safe, and engaging products for children. The store has been in business for over 30 years and has a loyal customer base.

Payment Options

Hearthsong accepts most major credit cards and PayPal for payment.

Loyalty Programs

Hearthsong does not currently offer a loyalty program.

Customer Reviews

Customers rave about Hearthsong's unique and educational products, with many praising the high quality and durability of the items. The store has a 4.6/5 rating on Trustpilot, with customers citing excellent customer service and easy returns as key strengths.

Community Involvement

Hearthsong is committed to giving back to the community and partners with various organizations to support children in need.

Shipping and Costs

Hearthsong offers free shipping on orders over $49 within the continental US. Shipping costs for international orders vary depending on the destination. Customers can choose from various shipping options at checkout, including expedited shipping for an additional fee.

Simmi Joseph Senior Content Editor

Hi, I'm Simmi Joseph, a seasoned Content Marketing professional based in Mumbai, Maharashtra, India. With a wealth of experience in B2B client management, editorial calendar creation, and team management,...