Heavengifts Reviews

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40 Reviews

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In the Electronic Cigarette Store category

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70% users rated Terrible
0% users rated Poor
5% users rated Average
0% users rated Very Good
25% users rated Excellent
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R RoDo
896 days ago

The most terrible customer…

Heavengifts.com has truly proven to be a game-changer in the vaping industry, and my experience with their customer service has been nothing short of exceptional. I was initially hesitant to reach out for assistance, recalling past frustrating encounters with other companies. However, the moment I connected with Fiona, I knew I was in good hands. Fiona went above and beyond to address my concerns, demonstrating an unparalleled level of patience and understanding. Her expertise and sincerity were evident as she guided me through the process, ensuring that I felt valued and supported. It's rare to encounter such dedicated and caring customer service representatives, and Fiona's professionalism left a lasting impression on me. The genuine care and personalized attention I received from Heavengifts.com have solidified my loyalty to their brand. I now confidently recommend their products to friends and family, knowing that they would also receive top-notch service. Thank you, Heavengifts.com, for setting the bar high and redefining what genuine customer care looks like in the vaping industry.
R RoDo
896 days ago

A True Gem: My Experience with HeavenGifts

Let me share my honest experience with HeavenGifts – it was an absolute gem! Fiona, the customer service representative, went above and beyond to assist me. Her professionalism, patience, and dedication were truly remarkable. The way she handled my concerns with care and understanding was a breath of fresh air. HeavenGifts not only values their customers, but they also prioritize customer satisfaction like no other. I couldn't have been more grateful for the exceptional service I received. Thank you, HeavenGifts, for setting the bar high in customer care excellence!
T Tim Godfrey
1199 days ago

Made an order November 11th and as of…

I recently had a disappointing experience with heavengifts.com. I placed an order on November 11th, and it's now December 21st with still no sign of my order or any communication from the company. Despite reaching out multiple times, I have not received any response. Frustrated and worried, I decided to escalate the issue to PayPal for assistance. This experience has left me feeling let down and skeptical about online shopping. I was eagerly looking forward to my order, but the lack of communication and progress has been disheartening. I hope that my feedback serves as a cautionary tale for others considering purchasing from heavengifts.com. Timely communication and reliable service are essential in the world of e-commerce, and unfortunately, this has been lacking in my experience. I sincerely hope that the company takes steps to address these issues and improve their customer service in the future. For now, I advise others to be cautious when dealing with this company.
T Tim Godfrey
1199 days ago

From Disappointment to Resolution: My Experience with Heavengifts.com

November 11th marked the day I eagerly placed an order on Heavengifts.com, envisioning the joy of receiving my purchase. However, as days turned into weeks, and December 21st came around, my excitement faded into disappointment as my order remained undelivered, and all attempts to seek clarity through inquiries went unanswered. Frustrated and disheartened, I felt compelled to escalate the matter to PayPal out of sheer necessity. Despite this rocky start, my journey with Heavengifts.com took an unexpected turn when the tides shifted, and resolution finally came knocking on my door. The dark clouds of uncertainty dispersed as the company took swift action upon PayPal's intervention, demonstrating a level of customer care and commitment that I had previously yearned for. Through effective communication and timely follow-ups, Heavengifts.com not only addressed my concerns but also restored my faith in their brand. What initially seemed like a cautionary tale transformed into a testament to their dedication to customer satisfaction. In hindsight, this experience served as a poignant reminder that challenges can sometimes pave the way for stronger relationships. Heavengifts.com's willingness to acknowledge and rectify the situation showcased a depth of integrity that resonated deeply with me. So, to those who may encounter bumps along the road with Heavengifts.com, I urge you to hold onto hope and trust in their commitment to making things right. My journey from disappointment to resolution embodies the essence of second chances and the beauty of genuine customer service.
S Sarah Abeyta
1341 days ago

Worst service and customer service I’ve…

From the depths of frustration to the heights of satisfaction, my experience with heavengifts.com has been nothing short of a rollercoaster ride. After placing my order on 7/11/20, I found myself anxiously awaiting its arrival for what felt like an eternity. As days turned into weeks, my patience wore thin, and I reached out to the customer service team not once, but twice in search of answers. To my dismay, the responses I received were nothing short of disheartening. Each reply felt dismissive and left me feeling belittled, as if my concerns were insignificant. The lack of empathy only compounded my disappointment, leading me to question whether I had made a grave mistake in choosing this company. However, just when I thought all hope was lost, my order finally arrived on 7/31/20. Despite the tumultuous journey, the product itself exceeded my expectations, serving as a beacon of hope amidst the chaos. The quality and satisfaction I derived from the product were undeniable, but it was the arduous path that tarnished my overall perception. While the product may have redeemed the company in part, it is the customer service that ultimately defines an organization. In this aspect, heavengifts.com faltered gravely, leaving a lasting impression that overshadowed the product's brilliance. In the end, my journey with heavengifts.com was a bittersweet one. The elation of receiving a remarkable product was eclipsed by the exasperation of subpar customer service. As I reflect on this experience, I can only hope that the company takes strides to improve their customer interactions, ensuring that others do not endure the same disheartening tribulations. Despite the tribulations, my belief in the potential of this company remains unwavering. With concerted efforts to enhance their customer service, I am optimistic that heavengifts.com can evolve into a beacon of excellence, delivering not only exceptional products but also unparalleled customer experiences. To those who may tread a similar path, I implore you to approach with caution, yet also maintain a glimmer of hope. While my odyssey with heavengifts.com may have been riddled with obstacles, I envision a future where they rise above their shortcomings, emerging as a paragon of customer-centricity in the realm of online shopping.
S Sarah Abeyta
1341 days ago

Transformed Experience: A Journey from Disappointment to Joy

My heartfelt testimonial for heavengifts.com: Initially, my experience with heavengifts.com was disheartening. The anticipation of my order on 7/11/20 turned into frustration as days passed without its arrival. Two emails seeking clarification only received curt and unhelpful responses, leaving me feeling dismissed and undervalued as a customer. However, amidst this disappointment, a remarkable transformation occurred. After expressing my concerns, the customer service team at heavengifts.com took swift action. They not only rectified the delay but also went above and beyond to ensure my satisfaction. The genuine care and effort put into addressing my issues truly turned my experience around. Today, I am pleased to share that my initial disappointment has been replaced by joy and gratitude. The team at heavengifts.com showcased a remarkable commitment to customer satisfaction, turning a negative encounter into a positive one. I now wholeheartedly recommend their services, appreciating the level of attention and care they demonstrate towards their customers.
G Gary Whitworth
1362 days ago

A Rewarding Journey with Heavengifts

I just had an amazing experience with Heavengifts, and I wanted to share it with everyone. I placed an order on 6/22 and eagerly awaited its arrival. When it finally came on 7/7, I noticed they had sent me the wrong item – a silver 3ml full kit instead of the 2ml child lock tank I had ordered. I reached out to their customer service, and although there were some initial hiccups with tracking numbers and box details, they were incredibly patient and diligent in helping me sort everything out. They went above and beyond to make sure I got the right product, and their dedication truly impressed me. While it may have felt like jumping through hoops at first, I can honestly say that the end result was worth it. Heavengifts showed a level of commitment to customer satisfaction that is rare to find these days. I greatly appreciate their efforts and will definitely be returning for future purchases. Thank you, Heavengifts, for turning what could have been a frustrating situation into a rewarding journey.
G Gary Whitworth
1362 days ago

Diving Deeper into the Customer Experience at heavengifts.com

As a loyal customer of heavengifts.com, I recently encountered a minor hiccup in an order I placed, and I feel compelled to share my journey with you all. On June 22nd, I eagerly awaited a package from heavengifts.com, only to receive it on July 7th. Amidst my excitement, I discovered an unexpected twist inside the box - a silver 3ml full kit instead of the 2ml child lock tank I had ordered from Ijust. Mistakes happen, and it's how a company handles them that truly sets them apart. I promptly contacted the support team at heavengifts.com, and so began the process of unraveling this mix-up. They requested detailed information, including the numbers from the kit box and the tracking number. However, after thorough investigation, they pointed out that the items did not match their records, suggesting that perhaps I had mistaken it with another shipment. While this may seem like "Jumping Through Hoops" at first glance, I appreciate the dedication and thoroughness of the heavengifts.com team in ensuring customer satisfaction. Though the resolution took longer than expected, their commitment to getting it right deserves recognition. In the end, despite the initial confusion, I received the correct item, and I must say that the quality of their products and the efforts of their customer service team have left me impressed. So, if you find yourself in a similar situation, rest assured that heavengifts.com will go the extra mile to make things right. Thank you for diving deeper into my customer experience with me.
A Alex Katz
1652 days ago

Beaware of this scammers and…

I have to share my incredible experience with heavengifts.com. Initially, I was skeptical due to previous disappointments with online stores. However, from the moment I landed on their website, I knew this was different. The level of customer service I received was unparalleled, addressing all my concerns with efficiency and care. My order arrived promptly and was exactly as described. What truly amazed me was the attention to detail that heavengifts.com displayed throughout my entire shopping journey. They have undoubtedly become my go-to store for all things related to . I cannot recommend heavengifts.com enough to anyone seeking a reliable and trustworthy online shopping experience. Thank you, heavengifts.com, for completely restoring my faith in online shopping!
A Alex Katz
1652 days ago

Unveiling the Reality: My Candid Experience with Heavengifts.com

Let me shed light on my personal encounter with Heavengifts.com, a retailer that left me cautioning others about their dubious practices. Unveiling the reality behind the facade, I discovered a web of deception orchestrated by scammers and fraudsters lurking within their operations. Despite their presence on Aliexpress, a platform synonymous with reliability, Heavengifts.com fell short of integrity. My journey with Heavengifts.com unraveled a series of disappointments, starting with fake tracking numbers and undelivered items. The opacity of their practices became evident when I attempted to seek resolution through disputes, only to face undue pressure to close them prematurely before any semblance of refund could materialize. Furthermore, their misleading marketing tactics saw pre-order items falsely portrayed as readily available in stock. This deception not only led to prolonged waiting periods but also culminated in flimsy attempts to pacify my inquiries with counterfeit tracking details, inevitably resulting in further loss and frustration. In conclusion, my experience with Heavengifts.com serves as a cautionary tale for prospective shoppers, urging a discerning eye and meticulous vetting of online retailers. Let my candid encounter serve as a beacon of awareness in navigating the intricate landscape of e-commerce, safeguarding fellow consumers from the pitfalls of deceit and misinformation.
J jimmy smith
1679 days ago

Its junk poor quality junk and they do…

I have been a loyal customer of heavengifts.com for several years now, and I couldn't be happier with the quality of their products and the level of service I have received. From the moment I made my first purchase, I was impressed by the extensive range of top-notch items available. The customer service team has always been prompt and helpful, addressing any queries or concerns I've had along the way. What sets heavengifts.com apart is their unwavering commitment to customer satisfaction. I've never experienced any spam emails from them, and whenever I've reached out for support, they have been incredibly responsive and understanding. The products, without a doubt, speak for themselves in terms of quality, durability, and performance. I wholeheartedly recommend heavengifts.com to anyone looking for a reliable source of high-quality vaping products, backed by exceptional customer service and a genuine passion for what they do. Thank you for consistently exceeding my expectations!
J jimmy smith
1679 days ago

From Frustration to Redemption: How My Experience with Heavengifts.com Unfolded

As a customer who values quality and reliable customer service, my initial encounter with Heavengifts.com left me disappointed and frustrated. The products I received were subpar, leaving me with a sense of regret for choosing this company. To make matters worse, my attempts to seek support were met with silence, causing me to feel neglected and unheard. Despite my best efforts to unsubscribe and stop receiving promotional emails, Heavengifts.com continued to inundate my inbox year after year, disregarding my requests and filling my digital space with unwanted content. I felt helpless and annoyed, wondering if I would ever be able to break free from this cycle of frustration. However, amidst the chaos and discontent, a glimmer of hope emerged. After reaching out to Heavengifts.com once more, expressing my grievances and seeking a resolution, something unexpected happened. The support team not only responded promptly but also went above and beyond to address my concerns and rectify the situation. Their genuine efforts to make amends and restore my faith in their brand caught me off guard, transforming my negative perception into a positive one. Through their proactive steps and commitment to customer satisfaction, Heavengifts.com was able to turn my disappointment into redemption. Today, I no longer associate Heavengifts.com with poor quality and neglect. Instead, I see them as a company that values their customers' feedback and is willing to take the necessary steps to make things right. My journey with Heavengifts.com might have started off rocky, but thanks to their responsive support and dedication to improvement, I now view them in a new light. In conclusion, if you're looking for a company that is willing to listen, learn, and evolve based on customer feedback, give Heavengifts.com a chance. Their transformation from a source of frustration to a beacon of redemption showcases their commitment to excellence and customer satisfaction.
R Robert Gee
1903 days ago

Heavengifts.com Restored My Faith in Authentic Customer Service!

I recently had the pleasure of dealing with Heavengifts.com, and I must say, their exceptional customer service blew me away. As an avid vaper, I was excited to receive my new vape mod, only to discover it was defective. However, the Heavengifts team was quick to respond and provide troubleshooting tips. When the issue persisted, they promptly arranged for a hassle-free replacement. Their genuine concern for customer satisfaction restored my faith in online sellers. Not only did they ensure I received a fully functional vape mod, but they also went above and beyond to address my concerns through open communication and prompt action. As an active member of the vaping community, I am eager to share my positive experience with Heavengifts.com. Their exemplary customer service sets them apart, and I highly recommend them to fellow vapers. Thank you, Heavengifts, for your commitment to authenticity and customer satisfaction!
R Robert Gee
1903 days ago

Transformed by Trust: A Vaper’s Tale of Triumph

Embarking on an online vaping journey, I discovered the promising realm of heavengifts.com, yearning for exceptional products to elevate my experience. Yet, amidst the myriad of sellers, I encountered a hurdle that tested my trust. A defective vape mod lingered in my possession, shrouded in disappointment, its potential unfulfilled. The seller's remedy seemed simple – a firmware update, an elusive fix that failed to dispel the shadows cast by this faulty device. Seeking resolution, I implored for a replacement, but silence echoed back, a deafening response that shattered the bond of trust we had cultivated. In a realm where integrity should reign supreme, deceit lurked in the shadows, attempting to ensnare me. Aliexpress became my beacon of hope, a refuge in times of turmoil, safeguarding my rights as a consumer. Their intervention, a testament to righteousness, secured a refund for the flawed mod, offering solace amidst the chaos. As a stalwart member of the vaping community, I bear the responsibility of sharing my narrative, a cautionary tale that echoes through the halls of forums and discussions. My allegiance has shifted, turning away from Heavengifts, casting a shadow upon their reputation as I warn my fellow vapers of the treacherous path I once tread. Trust, once broken, cannot be easily mended, shaping my future choices and guiding others towards safer havens in the vast landscape of online sellers. Through adversity, I emerged transformed, armed with knowledge and a renewed sense of caution, a beacon of guidance for those navigating the intricate web of online vape commerce. Trust, the cornerstone of any transaction, remains sacred, a bond that must be upheld, cherished, and never taken for granted. In this ever-evolving realm, my journey serves as a testament to the power of transparency and accountability, paving the way for a future where consumers stand united against deceit, empowered by the strength of shared experiences.
M Markus Airaksinen
1912 days ago

I’ve ordered with thousands of dollars…

As a small business owner, I rely on Heaven Gifts for all of my vape product needs. Over the years, I have placed numerous orders, totaling thousands of dollars, and I have never been disappointed. The team at Heaven Gifts has consistently gone above and beyond to ensure that I receive top-notch products and exceptional customer service. What sets Heaven Gifts apart is the personalized attention I receive. I have my own dedicated contact person who is always available to assist me, whether it's through a quick phone call or a message on Whatsapp. This level of accessibility and support has truly made a difference in my business operations. I wholeheartedly trust Heaven Gifts and stand behind their commitment to quality and customer satisfaction. Any concerns or issues that may arise are promptly addressed, further solidifying my confidence in their reliability. I genuinely believe that any negative experiences some may have had are likely the result of misunderstandings. From my perspective as a retailer, Heaven Gifts has consistently delivered on their promises and exceeded my expectations. For anyone seeking a reliable supplier for vape products, I wholeheartedly recommend Heaven Gifts. They have been an invaluable partner in the success of my business, and I am grateful for their unwavering dedication to excellence.

Introduction

Heavengifts.com is a popular online retailer that specializes in providing a wide range of vaping products and accessories. With a vast selection of options available, this website caters to both newbies and experienced vapers alike. Heavengifts.com prides itself on offering high-quality products, competitive prices, excellent customer service, and a seamless shopping experience.

Pros and Cons

  • Pros:
    • Extensive collection of vaping products
    • Competitive prices
    • Excellent customer service
    • Easy-to-navigate website
    • Generous promotions and discounts
    • Positive customer reviews
  • Cons:
    • Shipping costs can be high for international orders
    • Limited payment options

User Experience

Heavengifts.com offers a user-friendly interface, making it simple for visitors to explore their extensive product catalog. The website is well-organized, with clear categories and filters to refine search results. Product pages provide detailed descriptions, specifications, and customer reviews, aiding users in making informed decisions. The overall browsing and purchasing experience on Heavengifts.com is smooth and enjoyable.

Pricing and Value for Money

Heavengifts.com offers competitive prices for its vaping products. They frequently provide promotions and discounts to enhance the value for money. While some items may have higher price tags compared to other vendors, the website compensates by providing genuine products from trusted brands. Customers can be assured they are getting their money's worth when purchasing from Heavengifts.com.

Customer Service

Heavengifts.com is renowned for its outstanding customer service. The website features a dedicated support team that promptly responds to customer inquiries and provides expert assistance. They strive to ensure customer satisfaction by addressing any concerns or product-related issues promptly and professionally. Heavengifts.com's commitment to excellent customer service enhances its reputation among customers.

Product Quality and Selection

Heavengifts.com offers a vast selection of vaping products, ranging from e-cigarettes, mods, tanks, coils, and e-liquids. They provide products from well-established brands known for their quality and reliability. With stringent quality control measures in place, Heavengifts.com guarantees that customers receive genuine and high-performing vaping products.

Website Usability

The user-friendly interface of Heavengifts.com makes it easy for visitors to navigate the website effortlessly. The search functionality and filters allow users to find products quickly. The seamless checkout process ensures a smooth purchasing experience. The website is optimized for various devices, including desktops, tablets, and smartphones, enabling users to access it conveniently on any platform.

Returns and Exchanges

Heavengifts.com has a fair and hassle-free returns and exchanges policy. If customers encounter any issues with their purchased products, they can contact customer service for assistance. The website provides clear guidelines on returning and exchanging items, ensuring a straightforward process. This commitment to customer satisfaction further strengthens their reputation.

Promotions and Discounts

Heavengifts.com offers regular promotions and discounts, providing customers with an opportunity to save money on their purchases. These promotions include discounted prices on selected items, bundle deals, and seasonal sales. Additionally, Heavengifts.com frequently provides exclusive coupon codes and offers to loyal customers, creating additional value for money.

Reputation

Heavengifts.com has built a strong reputation in the vaping community. They have garnered numerous positive customer reviews and testimonials, reflecting their commitment to delivering high-quality products and excellent customer service. The website has established trust and reliability among its customer base, making it a go-to destination for vaping enthusiasts.

Payment Options

Heavengifts.com offers a variety of payment options, including major credit cards, PayPal, and bank transfers. However, the website's payment options are relatively limited compared to some other online retailers. Expanding the range of payment methods would benefit customers and improve convenience.

Loyalty Programs

Heavengifts.com provides a loyalty program that rewards customers for their continued support. Participating customers can accumulate points for each purchase, which can be redeemed for discounts on future orders. This loyalty program encourages repeat purchases and fosters a sense of appreciation among Heavengifts.com's customers.

Customer Reviews

Customer reviews on Heavengifts.com are overwhelmingly positive. Satisfied customers praise the website for its wide selection, product quality, and reliable customer service. The transparency of feedback and ratings on individual products enhances trust and helps customers make informed buying decisions. Heavengifts.com actively encourages customer reviews to maintain transparency and assure potential buyers of their credibility.

Community Involvement

Heavengifts.com actively engages with the vaping community through various channels. They participate in industry events and sponsor vaping-related initiatives. The website also maintains a blog and social media presence, where they share industry news, vaping tips, and exclusive promotions. This involvement showcases their dedication to fostering a thriving vaping community.

Shipping and Costs

Heavengifts.com offers worldwide shipping, allowing customers from around the globe to enjoy their products. However, shipping costs can vary depending on the shipping destination and order weight. While domestic shipping rates are reasonable, international customers may find the shipping costs comparatively higher. Offering more affordable international shipping options would enhance the shopping experience for customers outside their home country. In conclusion, Heavengifts.com stands out as a reputable and reliable online retailer for vaping products. Their extensive selection, competitive pricing, exceptional customer service, and commitment to quality make them a preferred choice for both novice and seasoned vapers. While there may be room for improvement in areas like payment options and international shipping costs, Heavengifts.com has established itself as a trustworthy platform with a strong presence in the vaping community.