Herbaffair Reviews

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40 Reviews

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H Hillary
50 days ago

Transformative Customer Care: A Life-Saving Experience

When I stumbled upon herbaffair.com, little did I know that their customer service would be nothing short of incredible. In a moment of confusion, I made an error with my order, and to my surprise, they swiftly rectified it with grace and efficiency. Their dedication to resolving my issue promptly left me in awe, setting a benchmark for exceptional service. Now, as I eagerly await the arrival of my product, my heart is filled with gratitude for the seamless experience provided by herbaffair.com. Their commitment to customer satisfaction has not only secured my loyalty but has also restored my faith in unparalleled service. I am now a steadfast advocate, confident that their outstanding customer care can truly transform a simple transaction into a life-saving experience.
K Krissy A
53 days ago

Transformed by Excellence: How HerbAffair’s Top-Notch Customer Service Turned My Order Around in a Flash!

Allow me to express my deepest gratitude to HerbAffair for their exceptional customer service that truly went above and beyond. Recently, I found myself in a predicament with my order, needing to make a last-minute change. With a sense of urgency, I reached out to their team, unsure of what to expect. To my amazement and relief, HerbAffair not only responded promptly but also efficiently processed my request without any hassle. Their swift action and willingness to accommodate my needs left me in awe. It was a shining example of outstanding customer service that I had rarely experienced before. It is through moments like these that a brand's true colors shine brightest. HerbAffair's dedication to their customers is truly commendable, and I am forever grateful for their quick and seamless assistance. This experience has not only solidified my trust in their products but also turned me into a loyal customer for life. Thank you, HerbAffair, for turning a potentially stressful situation into a positive and memorable interaction. Your commitment to excellence has undeniably left a lasting impression on me.
D Dawna Brown
61 days ago

A Sincere Reflection on My Experience with herbaffair.com

Upon stumbling across herbaffair.com, I was hopeful to find a reliable source for my herbal needs. Excited to place an order, I eagerly clicked through their website and finalized a $146 purchase. However, my enthusiasm quickly turned to bewilderment as days passed, and my order remained unfulfilled. After a week of silence, I mustered the courage to reach out to their customer service team. To my relief, they responded promptly to my inquiry. However, their explanation left me disheartened. The news of their warehouse relocation causing delays in shipment was disconcerting. The tentative promise of my order shipping "probably next week" was not the reassurance I was seeking after already waiting for so long. Despite their swift email responses, I couldn't shake off my disappointment. As a business owner myself, I understand the importance of transparency and communication with customers. The lack of proactive updates or visible notices about delays on their website left me feeling misled and undervalued as a customer. In the end, I requested a refund, and they assured me it was processed. As I wait for it to reflect in my account, I can't help but reflect on my overall experience. While I appreciate the quick replies from their customer service representative, the underlying issues with order fulfillment have left a lasting impression on me. In the realm of wellness and holistic living, trust and reliability are paramount. And unfortunately, based on my encounter with herbaffair.com, I hesitate to recommend them to others seeking a seamless herbal shopping experience.
J James Gibeaut
63 days ago

A True Gem: Exceptional Customer Care at HerbAffair.com

Upon encountering a minor hiccup during a recent purchase on HerbAffair.com, I was blown away by the impeccable customer support I received. When I realized I had forgotten to apply my Discount Code, I reached out to their team and was met with a swift and empathetic response. Not only did they promptly address my concern, but they also went above and beyond by manually processing a refund for the overlooked discount – a gesture that truly exemplifies their dedication to customer satisfaction. The exceptional level of care and attention to detail exhibited by HerbAffair.com's customer support team left a lasting impression on me. Their willingness to rectify the situation promptly and courteously showcased their commitment to ensuring a positive shopping experience for every customer. It is rare to come across such personalized service in today's fast-paced e-commerce landscape, making HerbAffair.com a true gem among online retailers. In addition to their outstanding customer support, the quality of products offered by HerbAffair.com further underscores their reputation as a reliable and trustworthy source for all your herbal needs. As a small family-run company, supporting HerbAffair.com not only guarantees top-notch products but also contributes to the success of a business that genuinely cares about its customers. I wholeheartedly recommend HerbAffair.com to anyone seeking exceptional products coupled with unparalleled customer service. My experience with their team has solidified my loyalty as a customer, and I am confident that anyone who chooses to shop with them will be met with the same level of care and dedication. Join me in supporting this remarkable family-run company and experience the difference for yourself.
C Christina
66 days ago

Life-changing relief from anxiety: A heartfelt experience with Herb Affair

From the moment I discovered Pure Bliss on herbaffair.com, my life took a turn for the better. Dealing with anxiety has always been a challenge, but this product has been a beacon of hope for me over the past year. The calming effects and natural ingredients truly make a difference in my day-to-day struggles. However, my positive journey hit a bump when I encountered issues while trying to order more of this life-changing product. Frustration and worry started to creep back in, but I decided to reach out to the customer service team. And that decision turned out to be a game-changer. The responsiveness and care I experienced from the Herb Affair team were truly exceptional. They not only resolved my ordering issues promptly but also went above and beyond to ensure my continued access to Pure Bliss. Their dedication to customer satisfaction left me feeling valued and supported in ways that go beyond a typical transaction. In a world where personalized service is increasingly rare, Herb Affair stands out as a shining example of what it means to prioritize customer well-being. My journey with them has been one of gratitude, relief, and unwavering trust. Thank you, Herb Affair, for not only providing an exceptional product but also for being there when it truly mattered.
P Patricia Kilmer
66 days ago

Transforming My Routine: A Heartfelt Journey with HerbAffair.com

Embarking on a journey of wellness and vitality, I discovered HerbAffair.com and their extraordinary range of products. For years, I relied on their offerings through Amazon, each purchase enriching my daily routine with a touch of natural goodness. However, when my beloved favorite product vanished from the shelves, I reached out to the HerbAffair team directly. To my delight, their customer service exceeded all expectations. Prompt, efficient, and genuinely caring, the team at HerbAffair took my query to heart. From swift responses to thoughtful solutions, they exemplified unparalleled dedication to customer satisfaction. Their transparency and warmth shone through every interaction, leaving me feeling valued and truly heard. In a world where personalized service is a rare gem, HerbAffair stands out as a beacon of excellence. Their approachable and compassionate demeanor not only resolved my issue but also solidified my unwavering trust in their brand. I am forever grateful for their unwavering support and would wholeheartedly recommend HerbAffair to anyone seeking quality products and exceptional customer care. Thank you, HerbAffair, for transforming my routine and enriching my life with your outstanding service and products.
R Robin Ware
86 days ago

Unmatched Customer Service Redefines Online Shopping Experience!

As a loyal customer of herbaffair.com, I cannot emphasize enough the unparalleled quality and purity of the supplements they offer. What truly sets them apart is their impeccable customer service. Every interaction is met with a level of professionalism and care that surpasses any other online retailer I have come across. From prompt responses to queries, to going above and beyond to ensure customer satisfaction, herbaffair.com has truly set a new standard in customer service excellence. It's a relief to know that there is a company out there that not only delivers top-notch products but also prioritizes the happiness and well-being of their customers. If you're looking for a seamless shopping experience coupled with outstanding customer support, herbaffair.com is the place to go. Trust me, you won't be disappointed.
R Robert
89 days ago

Unwavering Quality and Exceptional Care

Embarking on my journey with herbaffair.com has been nothing short of remarkable. The moment I discovered Herb Affairs, I was welcomed into a realm where top-notch products and impeccable service reign supreme. Each interaction is a testament to their unwavering commitment to excellence. Through multiple transactions, Herb Affairs has consistently exceeded my expectations. Not only do they deliver exceptional products, but their customer service is truly unparalleled. Every concern, no matter how minor, is promptly addressed with utmost care and efficiency. A particular shoutout to Christine, whose dedication and professionalism have shone through in resolving any issues that may have arisen. In a world where quality and care can be scarce commodities, Herb Affairs stands as a beacon of excellence. My journey with them has been nothing short of exceptional, and I am forever grateful for their top-quality products and outstanding service. Thank you, Herb Affairs, for setting the bar high and for consistently surpassing it with grace and diligence.
A Amy Perrine
89 days ago

Unmatched Support and Convenience at HerbAffair

I can't help but share my incredible experience with HerbAffair's impeccable customer service. The team went above and beyond when I forgot to apply a discount code at checkout. Despite my oversight, they promptly intervened, ensuring that I received the discount even after completing the purchase. Such attentiveness and dedication to customer satisfaction truly set HerbAffair apart. Moreover, I am absolutely thrilled with the capsule maker I purchased from HerbAffair. With the capacity to create 100 capsules, the process has become incredibly simple and efficient. Gone are the days of struggling with manual methods – HerbAffair's capsule maker has truly revolutionized my supplement routine. Thank you, HerbAffair, for not only delivering exceptional products but also for your unwavering commitment to customer care. Your outstanding support and innovative solutions have won me over as a loyal customer.
J Jamela Marshall
101 days ago

Exceptional Quality Capsules and Outstanding Support Make HerbAffair a Top Choice!

When I stumbled upon HerbAffair.com, I was initially drawn to their capsules. After trying them out, I was impressed by the quality and potency, prompting me to invest in one of their capsule machines. The idea of creating a batch of 100 capsules at once excited me, and I couldn't wait to give it a try. What truly sets HerbAffair apart is not just their excellent products but also their exceptional customer service. Whenever I had a question or needed assistance, their team was prompt, knowledgeable, and went above and beyond to help me out. It's rare to find a company that values its customers as much as HerbAffair does. If you're looking for top-notch products and a company that truly cares about its customers, I highly recommend HerbAffair. Thank you for making my experience with you a memorable one!
J Jonathan Solti
111 days ago

Unexpectedly Ordering the Wrong Size Turned into a Positive Experience!

Let me share my incredible experience with herbaffair.com. In a moment of distraction, I accidentally ordered the wrong size capsule maker. Panic set in, but Customer Support came to my rescue like a knight in shining armor. Their exceptional service turned what I thought would be a hassle into a breeze. The team at herbaffair.com not only facilitated the exchange process flawlessly but also maintained constant communication, keeping me informed every step of the way. Their attentiveness and dedication to customer satisfaction truly impressed me. I cannot recommend herbaffair.com enough. Their top-notch customer service and user-friendly platform make them a standout in the online shopping world. If you're looking for a seamless and pleasant shopping experience, herbaffair.com is your go-to destination.
D Donald Bolt
119 days ago

I had an issue with shipping charges…

Herb Affair Delivers Outstanding Customer Service I recently had an issue with shipping charges on Herb Affair, and I cannot express enough how impressed I am with their customer service. They went above and beyond to resolve my concern, and their prompt and helpful response truly made a difference. Since then, I have been enjoying their products, and I am delighted to say that I have zero complaints. Herb Affair has proven to be a stand-up company that values its customers. I can confidently recommend them to anyone looking for high-quality products and exceptional service. Thank you, Herb Affair, for your outstanding customer service and for ensuring that my experience with your company has been nothing short of exceptional. You have earned a loyal customer in me.
D Donald Bolt
119 days ago

Grateful for Exceptional Customer Service and Quality Products at Herb Affair

Upon encountering an unexpected shipping charge, I reached out to Herb Affair for assistance. Their prompt and helpful response not only resolved the issue but also exceeded my expectations. Since then, I have been consistently delighted by the high quality of their products. Herb Affair has truly proven to be a reliable and customer-centric company. Thank you, Herb Affair, for your outstanding service and exceptional products that have earned my trust and loyalty.
S S Heidt
120 days ago

Product ordering was smooth

I recently had the pleasure of ordering from Herb Affair, and I must say, the experience was seamless from start to finish. I accidentally added an extra item to my cart, but with a quick notification to their team, they promptly and graciously corrected my error without any hassle. What struck me most was their exceptional customer service and the genuine care they showed in ensuring that my order was just right. Not only did they rectify my mistake swiftly, but they did so with such kindness and understanding, leaving me feeling truly valued as a customer. This level of dedication to customer satisfaction is hard to come by these days, and it's what sets Herb Affair apart. It's clear that they prioritize their customers, and that level of commitment is something I deeply appreciate. I have no doubt that I will be returning to Herb Affair for all my future herb and spice needs, knowing that I can trust both the quality of their products and the exceptional service they provide. Thank you, Herb Affair, for a truly pleasant ordering experience.
L lf
122 days ago

really nice people to work with

I had the most wonderful experience with Herb Affair, and I can't help but sing their praises. When I reached out to them for assistance in choosing the right products for my grandson's mushroom growing venture, I was met with genuine kindness and expertise. The team at Herb Affair not only recommended a comprehensive package that suited our needs perfectly but also went the extra mile to ensure we received a discount on our purchase. Their willingness to help and their knowledge of their products truly set them apart. It's not every day you come across a company that prioritizes its customers with such care and dedication. Thanks to their guidance, my grandson's mushroom growing project is off to a great start, and I couldn't be happier. I highly recommend Herb Affair to anyone seeking quality products and exceptional customer service. They've won my trust and loyalty, and I'm grateful to have crossed paths with such an outstanding team.


Herb Affair is a popular online store that specializes in offering a wide range of herbs, herbal products, and natural remedies. With a user-friendly website and a vast selection of quality products, Herb Affair has become a go-to destination for individuals looking to enhance their health and well-being through the power of nature.


  • Broad selection of herbs and herbal products
  • High-quality and well-sourced ingredients
  • Competitive pricing
  • Easy-to-navigate website interface
  • Safe and secure payment options


  • Limited availability of some rare herbs
  • Shipping costs might be slightly high for international orders
  • No physical stores for those who prefer offline shopping

User Experience

Herb Affair's website provides a seamless user experience, with a clean and intuitive design. The search functionality allows users to quickly find their desired herbs and related products. The product descriptions are detailed and helpful, ensuring that customers have all the necessary information before making a purchase. The checkout process is straightforward, and there are various payment options available for added convenience.

Pricing and Value for Money

Herb Affair offers competitive pricing for their products, ensuring that customers receive excellent value for their money. While the prices may vary depending on the rarity and demand for certain herbs, the overall affordability and quality of the products make Herb Affair a cost-effective choice for herbal enthusiasts.


While Herb Affair is a reputable online store, there are alternative options available in the market. Some notable competitors include Mountain Rose Herbs, Starwest Botanicals, and Bulk Apothecary. However, Herb Affair sets itself apart with its wide selection, competitive pricing, and excellent customer service.

Customer Service

Herb Affair takes customer satisfaction seriously and strives to provide exceptional service. Their knowledgeable support team promptly responds to inquiries and provides assistance whenever needed. Additionally, they have a hassle-free returns and exchanges policy, ensuring customer satisfaction throughout the shopping experience.

Product Quality and Selection

Herb Affair prides itself on offering high-quality herbs and herbal products. They source their ingredients from trusted suppliers, ensuring that customers receive top-notch products. With a diverse selection ranging from common herbs to unique and rare finds, Herb Affair caters to the needs of all herbal enthusiasts.

Website Usability

The Herb Affair website is designed with user convenience in mind. The intuitive interface, clear navigation, and well-categorized product sections make it easy for customers to find what they are looking for. The website also provides informative blog posts and resources, further enhancing the user experience.

Returns and Exchanges

Herb Affair offers a straightforward and customer-friendly returns and exchanges policy. If customers are unsatisfied with their purchase, they can contact the support team within a specified timeframe to initiate the return or exchange process. This commitment to customer satisfaction sets Herb Affair apart from many other online herb retailers.

Promotions and Discounts

Herb Affair often runs promotions and discounts, allowing customers to save money on their purchases. These promotions can include seasonal sales, limited-time offers, and discounts on specific products. Customers are encouraged to sign up for the Herb Affair newsletter to stay informed about the latest promotions and special deals.


Herb Affair has built a strong reputation for providing high-quality herbs and exceptional customer service. With numerous positive reviews and testimonials from satisfied customers, Herb Affair has established itself as a trusted source for herbs and natural remedies.

Payment Options

Herb Affair accepts various payment options, including major credit cards, PayPal, and Amazon Pay. This flexibility ensures that customers can choose the most convenient and secure method for their transactions.

Loyalty Programs

Currently, Herb Affair does not have a formal loyalty program. However, they occasionally offer exclusive discounts and rewards to loyal customers as a gesture of appreciation.

Customer Reviews

Customers have consistently praised Herb Affair for their wide selection of herbs, product quality, and excellent customer service. Positive reviews highlight the effectiveness of the herbs and the company's commitment to customer satisfaction.

Community Involvement

While Herb Affair primarily focuses on providing high-quality herbs and herbal products, they actively engage with the herbal community through informative blog posts, resources, and educational content. By sharing knowledge and fostering a sense of community, Herb Affair contributes to the broader understanding and use of herbs for wellness.

Shipping and Costs

Herb Affair offers shipping to various locations worldwide. Shipping costs are calculated based on the weight and destination of the order. While shipping costs might be slightly higher for international orders, Herb Affair ensures that the packages are well-packaged and delivered in a timely manner.