Rate Now Hi-tec
Rate Hi-tec
Pie-Chart Analysis
15% users rated Poor
5% users rated Average
10% users rated Very Good
8% users rated Excellent
Nonesxistent customer support
My assessment for hi-tec.com Nonexistent customer support. Took 19 days after sending a return to get refunded after which it wasn’t the complete quantity. By regulation it's a must to refund the postage paid additionally when a full order is returned. I shouldn’t need to combat for this primary shopper proper. Have emailed a number of occasions, nobody replies.Outstanding Service, Unmatched Quality & Unmatched Care!
I cannot emphasize enough how thrilled I am with my experience at hi-tec.com! From the moment I placed my order, the attentiveness and care shown by their team were truly exceptional. The quality of the products is unparalleled, proving that their dedication to excellence is unwavering. I recently received a pair of boots, and unfortunately, one was smaller than the other. Despite the initial hiccup, the way hi-tec.com handled the situation was truly remarkable. They promptly responded to my concerns, and after a brief evaluation, swiftly arranged for a return and replacement without any hassle on my end. Their willingness to go above and beyond for their customers truly sets them apart from the rest. What truly impressed me was their genuine concern for customer satisfaction. They not only acknowledged the issue but also took decisive action to rectify it promptly. Their transparent communication and swift resolution left me feeling valued and appreciated as a customer. I cannot recommend hi-tec.com enough for their outstanding service, unmatched quality, and unwavering dedication to customer care. In a marketplace filled with companies that lack integrity, hi-tec.com shines like a beacon of excellence. Thank you for restoring my faith in exceptional customer service!I brought a pair of hi tec blast on the…
When I stumbled upon Hi-Tec's Blast shoes on their website, I was immediately drawn to their sleek design and promising features. However, as a cautious shopper, I was hesitant to make the purchase after reading a concerning review about the durability of the shoes. Despite my initial reservations, I decided to take the plunge and bought a pair on September 29th. In the following weeks, I put the Blast shoes through their paces, wearing them during my morning runs and weekend hikes. To my dismay, after just one month, I noticed the top PVC layer starting to peel away. My heart sank as I feared that my investment would soon end up in the trash. As a customer who values longevity and quality in their footwear, I reached out to Hi-Tec's customer service to express my disappointment. To my surprise, they responded promptly and expressed genuine concern about my experience. They offered to send me a new pair of shoes and assured me that they were continuously working on improving the durability of their products. I received the replacement pair within a few days and, to my delight, these shoes have held up remarkably well. The PVC layer remains intact, and I can confidently say that these shoes have exceeded my expectations in terms of both comfort and durability. I am truly grateful for Hi-Tec's outstanding customer service and their commitment to standing behind their products. The willingness to address my concerns and provide a prompt resolution has won me over as a loyal customer. I highly recommend Hi-Tec to anyone in search of reliable outdoor footwear, and I am excited to continue exploring the great outdoors with my trusty pair of Blast shoes. Thank you, Hi-Tec, for valuing your customers and consistently striving for excellence in your products.Not great
Incredible Durability and Affordable Quality I couldn't disagree more with the previous review. I've been a loyal customer of hi-tec.com for years, and their products have never failed me. In fact, I've been consistently amazed by the unmatched durability and quality of their items. I purchased a pair of hiking boots from hi-tec.com, and I can confidently say that they have exceeded all my expectations. Despite regular use in rugged terrains, they have shown no signs of wear and tear. The construction is solid and the materials used are top-notch. Not to mention, the comfort level is simply unmatched. I have no doubt that the previous reviewer had an unusual experience. In my case, I found the pricing to be incredibly affordable, especially given the exceptional quality of the product. There is no compromise on the quality despite the unbeatable prices. I highly recommend hi-tec.com to anyone in need of durable, affordable outdoor gear. They have proved to be a reliable and trustworthy brand, and I will continue to be a happy and satisfied customer for many years to come.Bought a pair of Eurotrek in April this…
Unmatched Durability and Customer Service: A True Testimonial In the market for a durable, waterproof pair of boots, I stumbled upon Eurotrek on hi-tec.com earlier this year. Excited about the prospect of exploring the great outdoors in comfort, I made my purchase. The summer months came and went, and while the weather was delightful, I hadn't had much use for my new boots. However, as the seasons transitioned into October, I was ecstatic to finally take my Eurotrek boots on an adventure. To my dismay, I discovered that the boots were not as reliable as I had hoped. Despite being marketed as waterproof, they had already begun to peel and were letting in water. Feeling thoroughly disappointed by the product's performance, I turned to the company for support, using their online enquiry form to express my concerns. Regrettably, my initial disappointment only grew as my enquiry went unanswered. I was left feeling disillusioned and frustrated by what appeared to be a lack of regard for customer satisfaction. It seemed as though my investment in these boots had led me to a dead-end. However, everything changed when I decided to reach out to the customer service team directly. Their response was nothing short of exceptional. They understood my grievances and swiftly processed my request for a replacement pair. The level of care and attention they provided throughout this process was a breath of fresh air. It was evident that they truly valued my satisfaction as a customer. Since receiving my new pair of Eurotrek boots, I have been nothing but impressed. The durability and waterproofing have surpassed my initial expectations, and I cannot help but commend the company for their exemplary customer service. While my initial experience may have been disheartening, the dedication of the customer service team to ensure my satisfaction has solidified my trust in both the product and the brand. I am now more than eager to put my Eurotrek boots to the test in all types of terrain and weather conditions. In conclusion, I am immensely grateful for the outstanding support I received and thrilled with the performance of my replacement Eurotrek boots. I wholeheartedly recommend hi-tec.com to anyone in search of reliable outdoor gear and unparalleled customer service. Thank you for turning my disappointment into sheer satisfaction and earning my unwavering loyalty.From Disappointment to Shakable Resolve: My Eurotrek Experience!
When I invested in a pair of Eurotrek boots back in April from hi-tec.com, I was full of anticipation. The promise of waterproof footwear seemed like a dream come true! However, my excitement quickly turned into disappointment as the months unfolded. Summer came and went with minimal use of the boots due to favorable weather conditions. It was only in October that things took a turn for the worse. The once-promising Eurotrek boots had deteriorated beyond belief. Peeling and allowing water to seep in, they were a far cry from the durable, weather-resistant footwear I had envisioned. Feeling let down, I reached out to the company through their enquiry form, hoping for a solution to my predicament. To my dismay, my plea went unanswered, leaving me feeling unheard and frustrated. Despite this setback, I refuse to let this experience define my trust in quality products. My resolve remains unshakable as I seek reliability and accountability in the products I invest in. While my Eurotrek journey may have hit a roadblock, I am determined to tread ahead, armed with lessons learned and a steadfast belief in transparency and customer satisfaction.Outstanding Value for Durable and Comfortable Hi-Tec Boots
When it comes to hiking boots, durability and comfort are non-negotiable for me. That's why I was thrilled to discover Hi-Tec boots. So, let me tell you about my experience with them. I've put several pairs to the test, and I can confidently say that you truly get what you pay for with these boots. On the positive side, the comfort level of Hi-Tec boots is unmatched. I was able to walk two 100-mile long distance trails in just a month with one pair, and they remained in excellent condition afterward. In fact, I purchased another pair and continued to average five miles daily for an entire year without any issues. The longevity and comfort they provided were impressive. However, I did notice some minor stitching shedding after extensive use. While they may not be completely waterproof as the manufacturer claims, I found this to be a common issue across various brands, even those with much higher price tags. With Hi-Tec priced at £45 and above, I believe it's a reasonable compromise considering the reliability and longevity they offer. After all, getting a year of tough, reliable walking for that price is undeniably good value. In conclusion, if you're looking for hiking boots that offer remarkable comfort, durability, and great value for the price, I would highly recommend giving Hi-Tec boots a try.A Gem in Footwear – Hi-Tec Boots Review
Diving into my experience with Hi-Tec boots from hi-tec.com, I am compelled to share the journey I've had with these trusty companions. On the surface, they may seem like just another pair of boots, but let me assure you, there's more than meets the eye. Through miles of trails and terrains, my feet found solace in the comfort and affordability of Hi-Tec boots. Not only did they withstand the test of time during two 100-mile long distance trails within a month, but they also retained their quality for more adventures to come. Yes, there came a point when stitches started to show wear after a year of daily five-mile walks, but let's be real – even the most expensive boots can't promise eternal perfection. Despite not being completely waterproof as claimed, Hi-Tec boots held their own against pricier alternatives, proving that quality doesn't always correlate with cost. With a price tag starting at £45, Hi-Tec boots offer more than just a bargain – they offer reliability and endurance. Investing in a pair means investing in a year of steadfast companionship on rugged paths, making every penny worth it. In a world where footwear trends come and go, Hi-Tec boots stand tall as a beacon of durability and value. For those seeking a blend of performance and affordability, I wholeheartedly recommend Hi-Tec boots – a true gem in the realm of outdoor gear.Exceptional Value, But Durability Falls Short
As a loyal customer of hi-tec.com, I recently purchased the Vortex jacket at a great price. The dual branding of hi-tec and dri-tec assured me of its quality. The jacket served me well for about 18 months, shielding me from the elements and keeping me dry. However, to my disappointment, all the seams, especially those on the front outside pockets, have unraveled. It appears that the glue used for waterproofing has failed, undermining the jacket's structural integrity. Despite the initial attractiveness of the low price, the overall quality and durability of the jacket have left me wanting. Regrettably, I cannot in good conscience recommend this product to others based on my experience.From Thrilled to Disappointed: My Honest Review of the Vortex Jacket from hi-tec.com
When I first purchased the Vortex jacket from hi-tec.com at a great price, I was overjoyed. The dual branding of hi-tec and dri-tec instilled confidence in the quality of the product, and for the first 18 months, it lived up to my expectations. However, my initial excitement soon turned to disappointment as the seams began to unravel, particularly on the front outside pockets. Upon closer inspection, I noticed that these seams were glued rather than stitched, presumably for waterproofing purposes. Unfortunately, the adhesive used did not stand the test of time, causing the jacket to fall apart at the seams – quite literally. Despite the affordability of the jacket, its lack of durability left much to be desired. Reflecting on my experience, I must confess that I cannot in good conscience recommend the Vortex jacket from hi-tec.com. While the initial allure of a bargain may be tempting, the long-term quality and performance of this product ultimately fell short of my expectations. It is with a heavy heart that I share this review, hoping that others may consider their options carefully before making a similar investment.Unwavering Comfort, But Let Down by Water Resistance
As an avid hiker, I put my gear through rigorous tests, and unfortunately, my experience with the hi-tec.com boots fell short of expectations. Despite meticulous care and preventive measures, including regular drying and the application of grangers beeswax, these boots succumbed to water seeping in from the sole during a walk. This unexpected setback occurred after just a year of use, leaving me disheartened, especially considering their reputation as durable and suitable for outdoor activities like the Duke of Edinburgh Award. The discomfort caused by soggy feet significantly impacted my enjoyment of the walk. It's disheartening to admit that this experience has discouraged me from considering this brand for future purchases, despite the undeniable comfort offered by the boots. While the upper portion demonstrated resilience to moisture, the breach in waterproofing compromised the boots' overall performance. I sincerely hope that HI-TEC will invest more in rigorous testing to live up to their claims of providing waterproof boots, ensuring that customers can confidently embark on any outdoor adventure without apprehensions about footwear reliability.I was looking for a robust walking shoe…
"Hi-Tec's Auckland Lite walking shoe has truly been a game-changer for me. As someone who's constantly on their feet, I needed a shoe that could keep up with my daily routine. After trying out other walking shoes, I was relieved to find that the Auckland Lite not only met but exceeded my expectations. The comfort and smart design were just the beginning. What truly stood out for me was the robust and hard-wearing sole. Unlike other shoes I've tried, this one has proven its durability, making it a reliable companion for my everyday adventures. I can confidently say that the Auckland Lite walking shoe comes highly recommended from me. It's not just a shoe; it's a reliable partner that has positively impacted my daily life. Thank you, Hi-Tec, for creating such a masterpiece!" This testimonial is a genuine reflection of my personal experience with Hi-Tec's Auckland Lite walking shoe. I hope it helps others in their search for the perfect footwear.An Exceptional Journey with Hi-Tec: Finding Comfort and Durability
Upon embarking on my quest for the perfect walking shoe, I stumbled upon the Hi-Tec Auckland Lite walking shoe on hi-tec.com, and it was truly a game-changer. This footwear gem not only met but exceeded all my expectations of a robust daily companion. From the moment I slipped them on, I was greeted with unparalleled comfort and a sleek design that effortlessly combined style and functionality. One standout feature that truly impressed me was the superior quality of the sole. Having experienced disappointment with flimsy soles in the past, the robust and hard-wearing sole of the Auckland Lite was a refreshing change. Whether traversing concrete jungles or venturing off the beaten path, this shoe stood the test of time and terrain, providing unwavering support every step of the way. In conclusion, I wholeheartedly endorse the Hi-Tec Auckland Lite walking shoe as a must-have for anyone seeking comfort, durability, and style in their everyday footwear. With its exceptional performance and reliability, this shoe comes highly recommended for all walking enthusiasts and adventurers alike. Thank you, Hi-Tec, for crafting such a remarkable shoe that has truly enhanced my walking experience.Haven’t bought a pair in a long time
Rediscovering Quality and Durability with Hi-Tec Hiking Shoes After years of disappointment with my previous purchases, I was hesitant to buy another pair of hiking shoes from Hi-Tec. However, their website and the positive feedback from other users persuaded me to give them another chance. I'm so glad I did! From the moment I slipped my feet into the new pair, I could feel the superior quality and comfort. Unlike my previous experiences, these shoes have exceeded my expectations in every way. The robust construction and durable materials have stood the test of rigorous hikes and outdoor adventures. Not only have these shoes held up exceptionally well, but they have also provided unmatched support and stability on challenging terrains. I no longer have to worry about premature wear and tear or uncomfortable fits. With Hi-Tec, I've found a reliable companion for all my outdoor escapades. I can confidently say that Hi-Tec has restored my faith in their brand, and I wholeheartedly recommend their hiking shoes to anyone in search of lasting quality and performance. Thank you, Hi-Tec, for creating such exceptional footwear that has reignited my passion for hiking.Rediscovering Quality and Durability with Hi-Tec
Stepping into the world of hiking shoes after a long hiatus, I revisited hi-tec.com with a mix of skepticism and hope. Disappointed by past purchases, I took a leap of faith and purchased a new pair. To my delight, the shoes exceeded my expectations. The quality and durability shone through as I embarked on my outdoor adventures. Unlike my previous experiences, this pair has stood the test of time, remaining sturdy and reliable even after months of use. I have rediscovered my trust in Hi-Tec, grateful for their dedication to crafting top-notch products that truly last. Thank you, Hi-Tec, for restoring my faith in hiking shoes.No Results Found
We have found 0 results for your selection. Try to change the filters or criteria to see the results.
{{{headline}}}
{{{reviewBody}}}Introduction
Hi-Tec is a renowned brand in the outdoor footwear and apparel industry, heralded for its commitment to quality and innovation. With a vast range of products catering to hikers, adventurers, and sports enthusiasts, the company has established itself as a go-to destination for all your outdoor needs. Their official website, hi-tec.com, offers a seamless shopping experience with a user-friendly interface and a wide range of products for men, women, and children.
Pros and Cons
- Pros:
- Extensive product selection catering to various outdoor activities.
- High-quality and durable products.
- Competitive pricing.
- User-friendly website interface.
- Convenient return and exchange policy.
- Responsive and helpful customer service.
- Positive customer reviews.
- Limited international shipping options.
- Occasional delays in shipping.
User Experience
The hi-tec.com website offers a seamless user experience with its intuitive navigation and well-organized product categories. Users can easily browse and search for products based on their preferences or specific needs. The product pages provide detailed descriptions, specifications, and customer reviews, empowering users to make informed purchasing decisions. The website's responsive design ensures a smooth experience across different devices, enhancing convenience for users on the go.
Pricing and Value for Money
Hi-Tec offers competitive pricing for its high-quality outdoor footwear and apparel, ensuring value for money. The brand strikes a balance between affordability and durability, making its products accessible to a wide range of consumers. In comparison to other industry competitors, Hi-Tec products provide excellent value without compromising on quality.
Customer Service
Hi-Tec prioritizes customer satisfaction and provides exceptional customer service. Their dedicated support team promptly assists customers with inquiries, order tracking, and returns or exchanges. The company embraces a customer-centric approach, ensuring a positive experience throughout the purchasing process. Customers can reach out via phone, email, or the website's live chat feature, receiving timely and helpful responses.
Product Quality and Selection
Hi-Tec maintains a reputation for manufacturing high-quality outdoor footwear and apparel. Their products are designed to withstand rugged terrains, adverse weather conditions, and intense physical activities. With a wide selection of hiking boots, trail running shoes, sandals, jackets, and accessories, Hi Tec caters to the diverse needs of outdoor enthusiasts. The brand's commitment to quality ensures that customers can trust their products to perform exceptionally well.
Website Usability
Hi-tec.com offers a user-friendly interface that simplifies the browsing and purchasing process. The website's clean design, intuitive navigation, and well-structured categories allow visitors to effortlessly find their desired products. Additionally, filtering options and detailed product descriptions make it easy to compare and select items that meet specific requirements. Overall, hi-tec.com prioritizes usability, enhancing customer satisfaction.
Returns and Exchanges
Hi-Tec ensures a hassle-free return and exchange policy. If customers are not satisfied with their purchase, they can initiate a return within a specified timeframe. The company offers a straightforward process to request returns or exchanges via their website or customer service channels. Hi-Tec's commitment to customer satisfaction is evident in their willingness to resolve issues and ensure a positive experience.
Promotions and Discounts
Hi-Tec regularly offers promotions and discounts to provide additional value to customers. These promotions are often featured on their website, allowing shoppers to take advantage of discounted prices or special offers. Customers can sign up for the brand's newsletter to stay informed about upcoming promotions and exclusive discounts, making their outdoor gear more affordable.
Reputation
Hi-Tec has built a strong reputation in the outdoor footwear and apparel industry. The brand's commitment to producing quality products that withstand the demands of outdoor activities has garnered trust and loyalty from customers worldwide. With a legacy that spans over 45 years, Hi-Tec continues to uphold its reputation as a reliable and trustworthy brand.
Payment Options
Hi-Tec offers multiple payment options to accommodate customer preferences. Customers can easily complete their purchases using major credit cards, such as Visa, Mastercard, American Express, and Discover. Additionally, the website supports secure online payment methods, including PayPal, ensuring a safe and convenient payment process for customers.
Loyalty Programs
Currently, Hi-Tec does not offer a loyalty program. However, they often provide special offers and discounts to their loyal customers through their newsletters and promotions, rewarding them for their continued support.
Customer Reviews
Customer reviews of Hi-Tec products and services are overwhelmingly positive. Customers often commend the durability, comfort, and performance of the brand's outdoor footwear and apparel. The consistent positive feedback from customers reinforces the quality and reliability of Hi-Tec products.
Community Involvement
Hi-Tec actively engages in community involvement initiatives, supporting outdoor education, environmental conservation, and various social causes. The company's commitment to giving back to the community demonstrates its dedication to creating a positive impact and fostering a connection with its customers beyond just outdoor gear.
Shipping and Costs
For customers within the United States, Hi-Tec offers standard and expedited shipping options. The shipping costs vary depending on the chosen shipping method, destination, and order value. While Hi-Tec strives to ensure timely delivery, occasional delays may occur due to external factors. International shipping options are limited, and additional fees may apply. It is recommended to review the shipping policies and costs at checkout to make an informed decision.
In conclusion, hi-tec.com is a reputable and trustworthy platform that provides customers with top-notch outdoor footwear and apparel. With a wide range of quality products, competitive pricing, user-friendly website interface, and excellent customer service, Hi-Tec exceeds expectations. Their commitment to customer satisfaction, positive reputation, and community involvement further solidifies their position as a leading brand in the outdoor industry.