Users Voice for Highernature

18% users rated Terrible
4% users rated Poor
2% users rated Average
3% users rated Very Good
73% users rated Excellent
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Highernature Overall rating
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Review article published on: 15 Mar 2019

Last updated by on 12 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 4.5 3.8 2.4 2.7 1 2.3
Oct 2022 3.5 4 2.6 5 1 3.6
Nov 2022 5 3.3 4 1 1 5
Dec 2022 5 5 5 5 5 1.8
Mar 2023 3.1 2.7 2.6 4.9 1.5 5
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Detailed Highernature Review by

Introduction is a UK-based online retailer specializing in high-quality natural health supplements and vitamins. Started in 1994 with a mission to offer premium quality supplements, is recognized for its extensive selection of health products, competitive pricing, and exceptional customer service.

Pros and Cons

  • Large selection of high-quality health supplements and vitamins
  • Competitive pricing and discounts
  • Easy navigation and user-friendly website
  • Fast and reliable shipping
  • Excellent customer service and returns policy
  • Some products may be more expensive compared to other online retailers
  • Limited selection of organic and vegan products

User Experience offers an excellent user experience with its simple and intuitive interface. The website is easy to navigate, with a well-organized product catalog that allows customers to quickly find the products they need. The platform is also optimized for mobile devices, ensuring that customers can shop on-the-go.

Pricing and Value for Money offers competitive pricing for its range of health supplements and vitamins. While some products may be more expensive compared to other online retailers, the company offers regular discounts, special offers, and loyalty programs, making it an affordable option for customers.


Alternative online retailers for health supplements and vitamins include Boots, Holland & Barrett, and Amazon.

Customer Service offers exceptional customer service, with knowledgeable and friendly staff that can answer any product-related queries. The company also has a flexible returns policy and accepts returns within 30 days of purchase.

Product Quality and Selection offers a wide range of high-quality natural health supplements and vitamins, including vitamins, minerals, herbal remedies, and probiotics. The company sources its products from reputable suppliers and ensures that all products are tested for quality and purity.

Website Usability has a user-friendly and easy-to-navigate website. The website is brilliantly designed with a filter section that allows customers to quickly navigate through products’ categories, such as "Vegetarian & Vegan," "Gluten-Free" and others. The search bar enables you to search for a particular product.

Returns and Exchanges's flexible returns policy allows customers to return products within 30 days of purchase. The company offers free returns for faulty products or products that do not meet the customer's expectations.

Promotions and Discounts offers regular promotions and discounts, including a refer-a-friend program and a loyalty program that offers points for every purchase. Customers can redeem these points for discounts on future purchases.

Reputation has a good reputation in the health industry for its high-quality products, excellent customer service, and competitive pricing.

Payment Options accepts multiple payment options, including Visa, MasterCard, Maestro, and PayPal.

Loyalty Programs offers a loyalty program that rewards customers with points for every purchase. Customers can redeem these points for discounts on future purchases.

Customer Reviews has numerous positive reviews from satisfied customers, which is a testament to the company's commitment to quality products and exceptional customer service.

Community Involvement is involved in community outreach programs and charitable causes, demonstrating its commitment to social responsibility and community support.

Shipping and Costs offers fast and reliable shipping at a reasonable cost. The company offers free shipping for orders over £25 in the UK. The delivery cost outside the UK is not so high, which makes the site suitable for orders outside the UK. Overall, is an excellent choice for customers who value high-quality natural health supplements, competitive pricing, and exceptional customer service.