Users Voice for Highstreettv

6% users rated Terrible
1% users rated Poor
0% users rated Average
2% users rated Very Good
90% users rated Excellent
Pie Chart Review Representation for Highstreettv
Highstreettv Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 02 May 2019

Last updated by on 09 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 4.3 1 3.8 2.3 2.7 1.2
Oct 2022 4.7 1 4 3.6 5 1.3
Nov 2022 4.8 1 3.3 5 1 1.4
Dec 2022 5 5 5 1.8 5 5
Mar 2023 5 1.5 2.7 5 4.9 1.4
Line Chart for Rating of peer stores

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Detailed Highstreettv Review by

Introduction

Highstreettv.com is an online retailer that offers a wide variety of innovative products for your home and personal use. The website showcases products that are designed to make your life easier, more comfortable, and more fun. From kitchen gadgets to beauty products, Highstreettv.com has something for everyone.

Pros and Cons

Pros:
  • Wide range of innovative products
  • Easy-to-use website
  • Competitive pricing
Cons:
  • Limited product descriptions
  • Shipping costs can be high
  • Some products have mixed reviews

User Experience

The website is easy to navigate, with clear product categories and search options. Each product listing includes high-quality images and basic information, such as price and availability. Users can also find more detailed information, including product features and specifications, in the product description section.

Pricing and Value for Money

Highstreettv.com offers competitive pricing for its range of innovative products. While some items may be slightly more expensive than similar products from other retailers, they often offer unique features or capabilities that justify the extra cost. Additionally, the website frequently offers promotions and discounts that help customers save money.

Alternatives

There are several other online retailers that offer similar products, including Amazon and Bed Bath & Beyond. However, Highstreettv.com stands out for its focus on innovative and unique products that you may not find elsewhere.

Customer Service

Highstreettv.com offers responsive and helpful customer service, with a dedicated team available by phone and email to assist with questions and concerns. They also offer a clear return and exchange policy for customers who are not satisfied with their purchases.

Product Quality and Selection

Highstreettv.com offers a wide range of innovative products, many of which are high-quality and highly rated by customers. However, some products have mixed reviews, so it is important to read customer feedback before making a purchase.

Website Usability

The website is easy to navigate and use, with clear product categories and search options. However, the product descriptions could be more detailed and informative.

Returns and Exchanges

Highstreettv.com offers a clear return and exchange policy, allowing customers to return or exchange items within 30 days of receipt. However, customers must pay for return shipping costs.

Promotions and Discounts

Highstreettv.com frequently offers promotions and discounts to help customers save money on their purchases. These may include percentage discounts, free shipping, and BOGO (buy one, get one) offers.

Reputation

Highstreettv.com has a good reputation for offering innovative and high-quality products. However, some products have mixed reviews, so it is important to do your research before making a purchase.

Payment Options

Highstreettv.com accepts payment via major credit and debit cards, as well as PayPal.

Loyalty Programs

Highstreettv.com does not offer a loyalty program at this time.

Customer Reviews

Customer reviews on Highstreettv.com are generally positive, with many customers praising the innovative and high-quality products. However, some products have mixed reviews, so it is important to read customer feedback before making a purchase.

Community Involvement

Highstreettv.com does not have a specific community involvement program at this time.

Shipping and Costs

Shipping costs from Highstreettv.com can be high, depending on the size and weight of the product. However, the website frequently offers free shipping promotions for orders over a certain amount. Delivery times range from 3-7 business days, depending on your location.

Highstreettv Recent User Reviews

User Rating

5 stars

98

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Reviewer Name: Zor

Review Submission Date: 2022-12-16

Review Title: Great outcome
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Review Description: My parcel was not delivered . Emailed and was in touch with Geoffrey statton he sorted everything out for me !! Ordered another via another courier for me and kept me updated all the way. Things do go wrong but the most important is putting it right which you have. Thank you zoe

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Reviewer Name: Georgina Holloway

Review Submission Date: 2022-12-16

Review Title: Excellent service from HighstreetTV…
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Review Description: Excellent service from HighstreetTV when a birthday present failed to arrive. They found that the courier had lost it and sent a replacement the next day by express delivery free of charge. I am so grateful.

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Reviewer Name: Wing Wu

Review Submission Date: 2022-12-15

Review Title: It is great and pleasure to receive a…
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Review Description: It is great and pleasure to receive a prompt feedback from customer care team, Ben who has heart to look into my frustration and confusion. All problems and queries were resolved perfectly and I have removed my previous negative review. I would still highly recommend High Street TV products and services to my friends as I am also responsible to communicate well with the CS team. They are willing and have heart to assist me to resolve my request. Thank you High Street TV customer care team.

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Reviewer Name: PAUL

Review Submission Date: 2022-12-15

Review Title: EXCELLENT Customer service
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Review Description: I spoke with Luke from the Customer Care team as the order I made was dispatched with speed but unfortunately we were out when it was being delivered…. Luke listened to my issue and arranged a replacement order to be sent. My call was dealt with in less than 5 minutes. No quibbles. No issue. Just AMAZING customer service.I wouldn’t hesitate to use High Street TV again. Thanks Luke and the team!

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Reviewer Name: Nan Waters

Review Submission Date: 2022-12-15

Review Title: I bought a small steam cleaner…
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Review Description: I bought a small steam cleaner advertised on TV. After a few hours of trying to get it to produce steam I emailed HighStreet Tv. I got a reply within a short while and the problem was resolved. Thank you AnnA

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Reviewer Name: Sabrina Cagliari

Review Submission Date: 2022-12-15

Review Title: I had a problem with an item which was…
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Review Description: I had a problem with an item which was not a fault from Hightstreettv, and the customer service I have received was brilliant! I even got a refund as I could no longer use the item purchased due to a fault of an electric pressure cooker I used it for. I deal with Ben, who was simply amazing! Highly recommend this company for everything, also the delivery was super quick!

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Reviewer Name: Janet Pratt

Review Submission Date: 2022-12-15

Review Title: First time buyer
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Review Description: It was the first time that I had ordered from you I couldn’t do it on line as I couldn’t do it so I rang order line and the lady I spoke too was brilliant she tremendously well worth ordering again it’s been a pleasure

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Reviewer Name: Laura

Review Submission Date: 2022-12-15

Review Title: Express delivery
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Review Description: My original order was lost by the courier (shan't name names, but everyone hates them). High Street Tv replaced my items and sent them for delivery the very next day. Excellent customer service

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Reviewer Name: Andrew Stephenson

Review Submission Date: 2022-12-15

Review Title: I contacted High Street TV as I had an…
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Review Description: I contacted High Street TV as I had an issue with my PowerXL vortex air fryer which I recently purchased from Argos. The company responded to my E- mail very quickly and have now sent out a replacement part to me. They were very helpful and professional - excellent service.

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Reviewer Name: PK

Review Submission Date: 2022-12-15

Review Title: Nutribullet Cup
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Review Description: I needed a replacement cup for a Nutribullet blender. High Street found a new one for me which I have now received. It works well. It was sent free of charge for which I am very grateful. A great example of customer service.