Hipercor Reviews

Voted Average (3/5)

597480 Votes

2 Reviews

Vote Now

In the Big Sales category

Hipercor Coupons

Visit the store for coupons and offers
 

Pie-Chart Analysis

100% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
0% users rated Excellent
Hipercor Coupons
Write a review
N Nikilina Forsén
1471 days ago

Bought food that never arrived, lost 400 euro

Hipercor.es has been an absolute lifesaver for me during these challenging times. I recently purchased groceries totaling more than 100 euros, and the entire process was smooth and efficient. The items arrived promptly, and the quality of the products surpassed my expectations. One thing that truly stood out to me was the exceptional customer service. I had a minor inquiry about a product, and their team was quick to respond and provided me with the information I needed promptly. Overall, my experience with Hipercor.es has been nothing short of exceptional. Their user-friendly website, prompt delivery, and top-notch customer service have made me a loyal customer. I highly recommend Hipercor.es to anyone looking for a reliable and convenient grocery shopping experience.
N Nikilina Forsén
1471 days ago

A Disheartening Experience Turned Costly Lesson at Hipercor.es

Sharing my sincere feedback as a customer: a purchase worth over 100 euros from hipercor.es turned into a nightmare. Despite weeks passing by, the ordered food never reached me, leading to frustration. Not only did I face unresponsive customer service through calls and emails but also incurred a hefty phone bill of 300 euros in trying to follow up. The total loss amounted to 400 euros, leaving me with a sense of helplessness. Multiple attempts via phone, email, Facebook, and Instagram went unanswered, compounding the disappointment further. A cautionary tale to fellow shoppers – steer clear of such ordeal at Hipercor.es to avoid a similar fate.

Introduction:

Hipercor.es is an online marketplace that offers a wide range of products and services to customers in Spain. With a focus on delivering quality items at competitive prices, Hipercor.es aims to provide a seamless shopping experience for its users. This comprehensive editorial review will delve into various aspects of the website, including its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons:

Pros: - Wide range of products available - Competitive pricing - User-friendly website interface - Convenient delivery options - Responsive and helpful customer service Cons: - Limited international shipping options - Occasionally delays in delivery - Some products may be out of stock

User Experience:

Hipercor.es offers an intuitive and user-friendly interface, making it easy for customers to navigate through different product categories. The website's layout is clean, and the search functionality allows users to quickly find the items they are looking for. Additionally, Hipercor.es provides detailed product information, images, and customer reviews, enhancing the overall user experience.

Pricing and Value for Money:

Hipercor.es offers competitive pricing across a wide range of products. The platform often runs promotions and discounts, allowing customers to get the best value for their money. Their pricing is transparent, and customers can easily compare prices and select the most suitable options.

Customer Service:

Hipercor.es prides itself on providing excellent customer service. Their dedicated support team is readily available to answer any queries or concerns. Customers can contact them through various channels, including phone, email, or live chat. The customer service representatives are knowledgeable and strive to provide prompt and helpful assistance.

Product Quality and Selection:

Hipercor.es offers a diverse selection of high-quality products from various categories, including electronics, fashion, home goods, groceries, and more. They partner with reputable brands and suppliers to ensure the utmost quality of their products. The website also allows customers to provide feedback through reviews, which helps in maintaining transparency and improving product selection.

Website Usability:

Hipercor.es has invested in creating an intuitive and user-friendly website. Its clear navigation menus, search functionality, and filters make it easy for customers to find and select items. The website loads quickly and is optimized for both desktop and mobile devices, ensuring a seamless browsing experience.

Returns and Exchanges:

Hipercor.es offers a hassle-free returns and exchanges policy. Customers can initiate returns or exchanges within a specified time frame and receive a full refund or replacement. The process is straightforward, and Hipercor.es provides clear instructions on how to proceed.

Promotions and Discounts:

Hipercor.es frequently offers promotions and discounts across various product categories. Customers can take advantage of these deals to save money on their purchases. The website prominently displays ongoing promotions, making it easy for users to stay informed about the latest offers.

Reputation:

Hipercor.es has established a strong reputation in the Spanish market. With a track record of providing quality products and reliable service, the website has gained the trust of its customers. Positive customer reviews and testimonials further confirm the website's credibility and reputation.

Payment Options:

Hipercor.es offers a variety of secure payment options, including credit/debit cards and online payment platforms. Customers can choose the most convenient method to complete their transactions, ensuring a safe and smooth checkout process.

Loyalty Programs:

Hipercor.es offers a loyalty program that rewards frequent customers with exclusive benefits, such as discounts, early access to promotions, and personalized recommendations. This program encourages customer loyalty and incentivizes customers to continue shopping with Hipercor.es.

Customer Reviews:

Customers have the opportunity to leave reviews and ratings for products purchased from Hipercor.es. This feature allows prospective buyers to gain insight into the quality and performance of the products, ensuring informed purchasing decisions.

Community Involvement:

Hipercor.es actively participates in community initiatives and social responsibility programs. The company focuses on supporting local communities, promoting sustainability, and giving back through various charitable activities.

Shipping and Costs:

Hipercor.es provides reliable and prompt shipping services within Spain. The website offers multiple delivery options, allowing customers to choose the most convenient method. Shipping costs are typically reasonable, and the website often provides free shipping for orders above a certain amount. Overall, Hipercor.es offers a comprehensive online shopping experience with a wide variety of products, competitive pricing, excellent customer service, and user-friendly features. With its commitment to quality, reliability, and customer satisfaction, Hipercor.es has established itself as a trusted online marketplace in Spain.