Users Voice for Hobobags

23% users rated Terrible
8% users rated Poor
0% users rated Average
0% users rated Very Good
69% users rated Excellent
Pie Chart Review Representation for Hobobags
Hobobags Overall rating
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Returns/Refunds
User Interface
Quality

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Review article published on: 11 Nov 2019

Last updated by on 12 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
May 2022 5 5 5 5 5 5
Jun 2022 5 5 4.2 4.8 3.9 4
Jul 2022 5 4.4 4.4 4.6 3.5 4.1
Aug 2022 3.7 2.8 4.2 4.3 3.3 3.3
Mar 2023 4 4.5 4.5 4.5 3.8 3.8
Line Chart for Rating of peer stores

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Detailed Hobobags Review by

Introduction

Hobobags.com is an online store that offers a wide range of high-quality bags for women. The store boasts a variety of styles and colors that can suit any need and occasion. From leather handbags to clutch bags and crossbody bags, the store has a plethora of designs that can cater to any taste.

Pros and Cons

Pros:
  • High-quality bags made of genuine leather and other quality materials
  • Wide range of styles and colors
  • Secured payment options
  • Free US shipping on orders over $200
Cons:
  • No loyalty program or rewards offered
  • No international shipping options
  • Some items are quite expensive

User Experience

Hobobags.com offers a simple and intuitive user experience. The website is easy to navigate, and the products are well-organized into different categories. Users can use filters to search for a specific bag based on color, style, and price range. The checkout process is also straightforward, making it easy for customers to complete their purchases.

Pricing and Value for Money

While some items on Hobobags.com are quite expensive, the quality of the bags justifies the price tag. The store offers high-quality bags made of genuine leather and other quality materials that can last for years. The store's value for money is also reasonable, as it offers free US shipping on orders over $200.

Alternatives

Other online stores that offer similar products to Hobobags.com include Madewell, Everlane, and Cuyana. These stores also offer high-quality bags for women made of genuine leather and other quality materials.

Customer Service

Hobobags.com offers exceptional customer service, as evidenced by its customer reviews. The store has a responsive customer service team that responds to customer inquiries and complaints promptly. The store also offers a hassle-free returns and exchange policy, making it easy for customers to return or exchange their purchases.

Product Quality and Selection

Hobobags.com offers high-quality bags made of genuine leather and other quality materials. The store also offers a wide range of styles and colors, making it easy for customers to find a bag that suits their tastes and needs.

Website Usability

Hobobags.com offers a clean and intuitive website design that makes it easy for customers to navigate and find what they're looking for. The website is also optimized for different devices, including desktops, tablets, and smartphones.

Returns and Exchanges

Hobobags.com offers a hassle-free returns and exchange policy. Customers can return or exchange their purchases within 30 days of receiving their orders as long as the items are in the original condition and with the original packaging.

Promotions and Discounts

Hobobags.com occasionally offers promotions and discounts on its products, such as free shipping or percentage discounts. Customers can sign up for the store's newsletter to receive notifications about these promotions and discounts.

Reputation

Hobobags.com has a strong reputation as a trusted online store that offers high-quality bags for women. The store has been featured in various media outlets and has received positive reviews from its customers.

Payment Options and Security

Hobobags.com offers various payment options, including credit cards, PayPal, and Amazon Pay. The store also uses SSL encryption to secure customer information during the checkout process.

Loyalty Programs

Hobobags.com does not offer a loyalty program or rewards program for its customers.

Customer Reviews

Hobobags.com has received positive reviews from its customers. Customers have praised the store for its high-quality bags, exceptional customer service, and easy-to-navigate website.

Community Involvement

Hobobags.com is not involved in any community initiatives or charitable causes.

Shipping and Costs

Hobobags.com offers free US shipping on orders over $200. For orders below $200, the store charges a flat rate of $8 for shipping. The store does not offer international shipping.

Hobobags Recent User Reviews

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Reviewer Name: Kasey

Review Submission Date: 2022-04-08

Review Title: I can't say enough good things about…
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Review Description: I can't say enough good things about this company! I absolutely love everything about their products, the leather is such high quality and anytime I've had a question or issue their customer service has been quick to help. Their summer products just came out and I've already ordered two more bags for my collection - everyone needs a hobo bag!!

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Reviewer Name: Frances

Review Submission Date: 2022-03-24

Review Title: Best Leather Work Tote EVER
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Review Description: Just bought my 4th Kingston Tote and love it so much I sought out this review platform to share my love! My favorite thing about this bag is that no matter how much I have to carry the bag always seems to accommodate. It's large enough to carry my laptop and files to work, or I've used it on multiple occasions as an overnight bag. BUT when I only have the essentials with me the soft leather drapes perfectly creating a smaller silhouette. Can't say enough good things - hope everyone checks out this style. Game changer

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Reviewer Name: Bonnie

Review Submission Date: 2021-09-23

Review Title: Terrible Smell And Not Eligible for Return
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Review Description: I bought the "Moon" vintage purse at hobobags.com and am so disappointed! The worst thing about the purse is the terrible smell, that I assume is from the chemicals used to treat the leather. The other disappointment is that when I attempted to return the purse, I was informed in was not eligible for return. Not being eligible for return was not indicated when I bought the purse. Also, the customer service was terrible, in that they provide a phone number to call, but you are instructed to use their website or leave a message.

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Reviewer Name: Chris Hodina

Review Submission Date: 2020-10-17

Review Title: Hobo is amazing
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Review Description: Hobo is amazing. I own 5 cross body bags, 2 shoulder bags and 3 wallets. They are fabulous and worth every penny. The quality of the leather is sublime. Zippers never hang up like other expensive designer bags. The leather cleaner keeps them clean and conditioned. Everyone needs at least 1 Hobo Bag in their life!

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Reviewer Name: Dianna Fay McKie

Review Submission Date: 2020-08-25

Review Title: Poor customer service.
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Review Description: Bought a Sheila bag. Had it for three months and the zipper broke and the stitching coming out. Had to pay to ship it back and they decided to credit my account instead of sending a new one. They didn't have the same color but also didn't offer to send a different color. If I buy a new one, they will no longer honor the 30% off that I had originally received. So now they want me to pay over $100 more. Sorry, to me that is not taking care of your customers. Dianna McKie

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Reviewer Name: Amanda Bachelor

Review Submission Date: 2019-07-30

Review Title: I purchased a Hobo wristlet in a…
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Review Description: I purchased a Hobo wristlet in a boutique in Sebastopol, CA. After one month of use, the wristlet. After only one month of use, the strap broke. Hobo will not send me a replacement until I send them the broken one, but they also will not cover shipping costs. This seems like really bad customer service in an era where most companies are making it as simple as possible to return defective items.

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Reviewer Name: Caroline Lewis

Review Submission Date: 2018-10-29

Review Title: Vibrant colors abound
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Review Description: The bag has a cool shape, bright color, its a little smaller than I would have liked but aside from that a welcome addition.

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Reviewer Name: Julie1814

Review Submission Date: 2018-09-21

Review Title: Wonderful product--well worth the investment!
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Review Description: I have four hobo bags and two hobo wallets and I love them all! The leather is beautiful and of high quality. I love the embellishments and the decorative interior. I also like supporting a small, family-owned business.

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