Homeadvisor Reviews

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49 Reviews

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In the Craftsman category

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14% users rated Terrible
2% users rated Poor
4% users rated Average
8% users rated Very Good
71% users rated Excellent
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O Orion Galaxy
60 days ago

HomeAdvisor.com: A Genuine Community in Disguise

Emotions ran high as I stumbled upon HomeAdvisor.com - a platform that once gave me hope but now leaves me feeling betrayed. I joined seeking honest reviews, yet all I found were skewed ratings, leaving no room for authenticity. The sense of community that initially drew me in has now transformed into a facade, concealing the deceit within. It pains me to admit that what was once a beacon of trust has spiraled into a maze of false promises and outdated information. As I navigate through the clutter of sponsored ads, I can't help but mourn the loss of a platform that once sought to connect homeowners with genuine professionals. HomeAdvisor, once a haven of reliability, now stands as a shadow of its former self, shrouded in the darkness of misinformation and data exploitation.
A Allen French
65 days ago

From Deception to Satisfaction: Finding Trust with HomeAdvisor

As a homeowner, trust is paramount when it comes to choosing service providers. My experience with HomeAdvisor took me on a rollercoaster ride of emotions - from disappointment to relief. The first company I was referred to not only lied about their services but also stood me up without any notice, leaving me feeling frustrated and wary. However, all hope was not lost as HomeAdvisor connected me with a second company that restored my faith in the platform. This second company not only delivered on their promises but exceeded my expectations with their professionalism and efficiency. They were a true lifesaver and a testament to the reliability of HomeAdvisor's vetting process. Thanks to HomeAdvisor, what could have been a nightmare experience turned into a pleasant surprise. I'm grateful for the transparency and accountability that HomeAdvisor upholds, ensuring that homeowners like me can find trustworthy and dependable service providers with ease. For anyone seeking peace of mind and quality service, I wholeheartedly recommend giving HomeAdvisor a try.
T Tim
68 days ago

Transforming Chaos into Calm: A Testimonial of Swift Support from HomeAdvisor

Embarking on a home improvement journey can be overwhelming, but with HomeAdvisor by my side, the chaos turned into calm. Their quick responses to my inquiries were like a ray of sunshine on a cloudy day. Every question I had, every concern that arose, was met with prompt and reassuring support. As someone venturing into the realm of renovations for the first time, I was met with a whirlwind of uncertainties. However, the team at HomeAdvisor swept in like real-life superheroes, guiding me through the process with unwavering patience and expertise. It's not just about finding contractors; it's about finding a helping hand in the midst of confusion. HomeAdvisor did just that and more. They didn't just address my needs; they anticipated them before I could even voice them. Thanks to HomeAdvisor, what could have been a stressful and daunting experience turned into a smooth and enjoyable journey towards creating my dream home. Their commitment to excellence and their dedication to customer satisfaction shine through in every interaction. If you're looking for a reliable partner to support you through your home improvement endeavors, HomeAdvisor is the beacon of light you need in the storm. Trust me; they will not only meet your expectations but surpass them in ways you never thought possible.
R richard jaurigui
72 days ago

Transforming My Home with Eli Wenger & Son: A Heartfelt Thanks for the Beautiful Garage Roof! ❤️

When I reached out to Eli Wenger & Son through HomeAdvisor, I was hoping for a simple roof renovation for my garage. Little did I know that this father-son duo would exceed all my expectations and transform the entire look of my home! From the moment they arrived, their professionalism and dedication were evident, and their passion for their craft shone through every step of the project. Not only did Eli and his son tackle the job with precision and expertise, but they also brought a level of care and attention to detail that is truly rare to find. The quality of their workmanship is outstanding, and it's clear that they take pride in delivering nothing but the best to their customers. Now, every time I look at my new garage roof, I can't help but feel grateful for the exceptional work done by Eli Wenger & Son. The beauty of their craftsmanship has not only enhanced the aesthetics of my home but also brought a sense of joy and pride to my heart. Thank you, Eli Wenger & Son, for not just building a roof, but for creating a masterpiece that I get to enjoy every day. Your passion, professionalism, and expertise have truly made a difference in my life, and I couldn't be more thankful for the beautiful transformation you've brought to my home.❤️❤️
N Natalie Vasquez
74 days ago

True Integrity: A Genuine Testimonial for HomeAdvisor

I felt compelled to share my experience with HomeAdvisor, now Angi, in light of recent negative reviews. While I understand the frustration some users may have encountered, my journey with this platform has been nothing short of fantastic. Over the past two decades, my business has flourished thanks to the quality leads provided by HomeAdvisor. Unlike others, I have only experienced professionalism and genuine care from the team at HomeAdvisor. The leads I received were always of high quality, leading to satisfied customers and growing revenue. The support I received from their staff was exceptional, showing a true commitment to helping businesses thrive. In an industry where trust is paramount, HomeAdvisor has consistently delivered on their promises. Their rebranding as Angi demonstrates their dedication to evolving and adapting to meet the needs of both businesses and customers. I have never faced issues with deceitful practices or subpar leads, and I attribute much of my success to their platform. I urge anyone hesitant about using HomeAdvisor to give them a chance. As someone who has benefitted greatly from their services, I can attest to their integrity and unwavering support. Thank you, HomeAdvisor, for being a beacon of reliability and trust in the home services industry.
K Kathy LoGrasso
76 days ago

Exceeding Expectations: A Personal Experience with HomeAdvisor

I cannot express enough how grateful I am for the exceptional service provided by HomeAdvisor. Upon contacting them, I had specified the specific number of referrals I required, and to my amazement, they not only met but exceeded my expectations. The quality of the referrals I received left me thoroughly impressed. The seamless process from start to finish showcased their professionalism and dedication to customer satisfaction. Both companies referred to me were outstanding, demonstrating a high level of expertise and reliability in their work. HomeAdvisor truly went above and beyond in ensuring that I was matched with the perfect fit for my needs. I commend HomeAdvisor for their commitment to excellence and their ability to deliver results that truly make a difference. My experience with them has been nothing short of outstanding, and I would highly recommend their services to anyone in search of top-notch referrals. Thank you, HomeAdvisor, for making my search stress-free and fruitful!
A Akhil Oniha
82 days ago

Rescued by HomeAdvisor: Quick Fix for a Broken Heat Pump!

When my heat pump suddenly broke down, I was at a loss. Desperate for assistance, I turned to HomeAdvisor. Within moments of posting my issue, I was flooded with responses from reputable companies. After careful consideration, I selected a highly-rated contractor who promptly arrived at my doorstep within the hour. The technician wasted no time identifying and rectifying the problem, leaving me astonished by his efficiency. Thanks to HomeAdvisor, my heating system was up and running again in no time! My heartfelt gratitude goes out to the skilled professionals who saved the day with their quick and effective service.
K K. Imherr
82 days ago

Transforming Landscapes with Moises Pizana Hardscapes

Embarking on the journey of replacing a retaining wall can be daunting, but with Moises Pizana Hardscapes, it was a seamless and transformative experience. From the initial contact to the completion of the project, their team exuded professionalism and courtesy, making every step of the process a breeze. Moises Pizana Hardscapes not only replaced an aging railroad-tie retaining wall but also went above and beyond by removing bushes to create a fresh canvas for the new design. The attention to detail was impeccable, as they meticulously installed a crushed-concrete base adorned with beveled stone blocks and caps, creating a stunning visual appeal. What truly sets Moises Pizana Hardscapes apart is their dedication to communication and cleanliness. They ensured that all my questions were promptly answered, kept me informed throughout the project, and conducted a thorough cleanup once the work was completed. Moreover, the addition of a geogrid mesh behind every two rows of stone, a graduated height design standing just under four feet tall, and a comprehensive drainage system with weep holes showcased their commitment to quality craftsmanship and functionality. In addition to the impeccable wall construction, Moises Pizana Hardscapes also expertly relocated and reinstalled sprinkler system pipes, further enhancing the functionality of my landscape. If you are looking to transform your outdoor space with precision, artistry, and expertise, look no further than Moises Pizana Hardscapes. Their dedication to excellence and customer satisfaction truly set them apart in the landscaping industry. I am beyond thrilled with the results of my project and highly recommend their services to anyone seeking to elevate their outdoor living experience.
P Paul Obermeyer
89 days ago

Effortless Solutions and Instant Gratification: A Home Improvement Dream Come True!

My experience with homeadvisor.com exceeded all expectations. As a homeowner needing urgent repairs, I was amazed by the seamless process and how quickly I obtained the results I needed. Not only did I find reputable contractors in my area effortlessly, but I was also impressed by the prompt responses I received. Within an hour of submitting my request, two contractors reached out, showcasing their expertise and professionalism. One of them not only provided references that instilled confidence in me but also managed to complete the necessary job on the very same day. Homeadvisor.com not only simplified my home improvement journey but also provided me with unparalleled convenience and speedy solutions. I highly recommend this platform to anyone seeking reliable services without the usual hassle. Thank you, homeadvisor.com, for making my home improvement dreams a reality!
W W. S.
89 days ago

Transformed My Home Renovation Experience

As a homeowner seeking reliable service providers for my renovation project, my encounter with HomeAdvisor was a game-changer. Amidst the overwhelming process, their platform streamlined my search, connecting me with top-rated professionals effortlessly. However, my initial concern about unsolicited calls was addressed promptly when I adjusted my communication preferences. This simple tweak revolutionized my experience, allowing me to engage with tailored bids, eliminating any unwanted solicitations. Now, the efficiency and convenience of finding reputable contractors through HomeAdvisor have transformed my renovation journey, ensuring a stress-free and productive outcome.
F Frankie Vandeboe
95 days ago

Transforming Dreams into Reality with Homeadvisor.com: A Genuine Review

My journey with Homeadvisor.com began with high hopes and aspirations. As I registered with Home Advisors and Angi's List in anticipation of launching my maintenance company, I was filled with excitement at the prospect of turning leads on and off as needed, a feature that seemed tailor-made for my budding business. However, reality soon set in, and unexpected challenges threatened to derail my plans. Despite not yet commencing any projects due to unforeseen employee issues and other obligations, I was taken aback to find invoices and charges for leads flooding in. Even though we had not actively pursued any opportunities, the system continued to automatically engage, resulting in unwarranted charges month after month. Despite our diligent attempts to address the issue and provide evidence of our predicament through emails, the billing persisted relentlessly. It was only after a prolonged struggle that the system was deactivated in December 2023, but to my dismay, the response I received left much to be desired. The dismissive attitude and reliance on contractual fine print rather than empathetic understanding only exacerbated the frustration. Communicating with an overseas answering service further added to the confusion and lack of resolution, leaving me feeling stranded and unheard. While my experience with Homeadvisor.com may not have unfolded as smoothly as anticipated, I remain hopeful that my feedback will prompt a reevaluation of their customer service practices. As a passionate entrepreneur striving to turn dreams into reality, transparency, flexibility, and genuine support are paramount. My journey with Homeadvisor.com has been a lesson in resilience and the importance of customer-centric values in fostering long-lasting partnerships. Amidst the challenges faced, I hold onto the belief that every setback is an opportunity for growth and improvement.
S Susana V
101 days ago

Outstanding Appraisal Service by Erin Wallace: A Testimonial

Having recently utilized Erin Wallace's appraisal services through homeadvisor.com, I cannot praise his exceptional service enough. From the moment I engaged his services, Erin's communication skills stood out, ensuring a seamless and transparent process from the initial contact to the final delivery of results. What truly sets Erin apart is his unwavering professionalism and meticulous attention to detail. His work exudes thoroughness, providing precise and accurate results within an impressively short timeframe. This level of efficiency is a testament to his expertise and dedication to excellence. Furthermore, Erin's commitment to customer service is unparalleled. His unwavering loyalty and dedication to ensuring customer satisfaction made the entire appraisal experience not only efficient but also genuinely pleasant. In conclusion, Erin Wallace's expertise, efficiency, and unwavering commitment to excellence make him an invaluable asset in the realm of appraisals. I highly recommend his services to anyone in need of top-notch appraisal services.
K Kim Khan
102 days ago

HomeAdvisor: Your Trusted Resource for Quality Professionals

As a long-time user of HomeAdvisor, I can confidently say that this platform has been a game-changer for me. The professionals I've connected with through HomeAdvisor have consistently delivered top-notch service, exceeding my expectations every time. From finding skilled contractors for home renovations to locating reliable handymen for odd jobs around the house, HomeAdvisor has been a reliable resource for connecting with trustworthy professionals who get the job done right. I can't recommend HomeAdvisor enough for anyone seeking high-quality services from experienced professionals. This platform has truly been a game-changer for me, and I'm grateful for the peace of mind it has brought to my home improvement projects. Thank you, HomeAdvisor, for being the go-to destination for quality professionals!
C Christopher Yannece
102 days ago

HomeAdvisor: A Lifesaver for Homeowners!

As a homeowner, I can't stress enough how HomeAdvisor has been a game-changer for me. I was searching for reliable contractors to renovate my kitchen, and I stumbled upon HomeAdvisor. From the moment I signed up, the process was seamless. I was able to browse through a list of highly-rated professionals, read authentic reviews, and even request quotes. The best part was how quickly the contractors responded! Thanks to HomeAdvisor, I found the perfect contractor who understood my vision and worked within my budget. The entire renovation process was stress-free, and the results were beyond my expectations. I'm thrilled with the outcome, and I owe it all to the fantastic service provided by HomeAdvisor. I highly recommend it to anyone in need of home improvement services!
J James Matthews
108 days ago

Homeadvisor.com Delivers Exceptional Customer Support!

I cannot express enough how impressed I am with the exceptional customer support provided by homeadvisor.com. Despite encountering a few hiccups with slow responses and freeze-ups while using the app, the team at homeadvisor.com went above and beyond to rectify the situation promptly and effectively. Their dedication to ensuring a seamless user experience is truly commendable. The support team displayed genuine care and attentiveness, taking the time to address my concerns and provide informative guidance every step of the way. I am truly grateful for the outstanding assistance I received and have full confidence in the professionalism and reliability of homeadvisor.com. Their unwavering commitment to customer satisfaction has undoubtedly won me over as a loyal and satisfied user. Thank you, homeadvisor.com, for setting the bar high in customer support excellence!

Introduction

HomeAdvisor.com is a leading online marketplace that connects homeowners with local home improvement professionals. With a wide range of services and a vast network of skilled contractors, HomeAdvisor aims to simplify the process of finding and hiring reliable professionals for various home improvement projects.

Pros and Cons

Pros:

  • Extensive network of pre-screened and background-checked professionals
  • Wide range of services available, including plumbing, electrical, remodeling, landscaping, and more
  • User-friendly platform that simplifies the process of finding and hiring professionals
  • Provides multiple quotes from professionals, enabling homeowners to compare prices and choose the best option
  • Offers a True Cost Guide that provides estimated costs for various home improvement projects

Cons:

  • Some users have reported receiving quotes from professionals who turned out to be unreliable or inexperienced
  • Costs for home improvement projects can vary significantly depending on location and specific project requirements

User Experience

HomeAdvisor.com offers an intuitive and user-friendly platform that guides homeowners through the process of finding and hiring professionals. The website allows users to enter project details and preferences, which are then used to match them with relevant professionals in their locality.

Pricing and Value for Money

HomeAdvisor is free for homeowners to use. However, professionals pay a fee to be featured on the platform and receive leads. The cost of hiring professionals through HomeAdvisor can vary depending on the specific project and location. While the service may not always be the cheapest option, it offers value for money by connecting users with pre-screened professionals, ensuring a certain level of quality and reliability.

Customer Service

HomeAdvisor is committed to providing excellent customer service. They offer support via phone, email, and live chat to assist users with any queries or concerns they may have. The website also features a comprehensive FAQ section that addresses common questions and provides useful information.

Product Quality and Selection

HomeAdvisor doesn't offer physical products, but rather connects homeowners with professionals who offer services related to home improvement. The quality of the professionals and their work can vary, as HomeAdvisor relies on their screening process to ensure they uphold high standards. While they strive to connect users with reliable professionals, it's important for homeowners to conduct their own due diligence and research before hiring anyone.

Website Usability

HomeAdvisor.com has a clean and well-organized website design, making it easy for users to navigate and find the information they need. The platform guides homeowners through each step of the process, from submitting their project details to reviewing and selecting professionals. The website is optimized for both desktop and mobile devices, ensuring a seamless user experience across different platforms.

Returns and Exchanges

Since HomeAdvisor is a service-based platform, returns and exchanges do not apply. However, if homeowners are dissatisfied with the work or experience with a professional they hired through HomeAdvisor, they can contact the customer service team for assistance and potential resolution.

Promotions and Discounts

While HomeAdvisor does not offer specific promotions or discounts, they do provide homeowners with multiple quotes from professionals, enabling them to compare prices and potentially negotiate better deals. Additionally, some professionals may offer discounts or promotions directly through the platform.

Reputation

HomeAdvisor has established a reputable presence in the industry as a reliable platform for connecting homeowners with home improvement professionals. They have been in operation for many years and have garnered positive reviews from numerous satisfied customers. However, it's important to note that the reputation of the professionals recommended by HomeAdvisor may vary, as they operate independently.

Payment Options

HomeAdvisor does not handle payments directly. Payment terms and options are typically arranged between the homeowner and the professional hired. Homeowners are advised to discuss payment details with the professional before starting the project to ensure clarity and avoid any misunderstandings.

Loyalty Programs

HomeAdvisor does not offer a loyalty program specifically. However, homeowners who frequently use the platform to find professionals for different projects can benefit from the convenience and efficiency it provides.

Customer Reviews

HomeAdvisor features a section on their website where customers can leave reviews and ratings for professionals they hired through the platform. This allows homeowners to gain insights into the experiences of others and make informed decisions when choosing a professional for their home improvement project.

Community Involvement

While HomeAdvisor primarily focuses on connecting homeowners with professionals, they also contribute to the community by providing educational resources and guidance. Their True Cost Guide offers homeowners valuable information on project costs, helping them plan and budget effectively.

Shipping and Costs

Since HomeAdvisor is a service-based platform, there are no shipping costs involved. The costs associated with home improvement projects are determined by the professionals hired and the specific requirements of each project. It's essential for homeowners to discuss and clarify all costs with the professional before agreeing to any work.

In conclusion, HomeAdvisor.com offers homeowners a convenient and efficient way to connect with local home improvement professionals. With their extensive network, user-friendly platform, and support services, HomeAdvisor simplifies the process of finding reliable professionals for various home improvement projects. While there may be some variations in the quality and reliability of the professionals recommended, HomeAdvisor's screening process aims to ensure a certain level of excellence. Homeowners should still exercise caution and conduct their own due diligence before making their final hiring decisions.