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15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Review article published on: 02 Mar 2019

Last updated by on 09 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 2.2 5
Jan 2023 5 1.7 1 3 5 3.4
Feb 2023 5 5 5 5 1.3 5
Mar 2023 5 5 5 5 1.2 5
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Detailed Homeandcook Review by

Introduction: is an online retail store that specializes in a wide range of high-quality kitchenware, cookware, and household items. The website features an extensive variety of products that are designed to cater to the needs of both novice and expert home chefs.

Pros and Cons:

Pros: - The website has a vast selection of products, ranging from top-quality cookware to exclusive kitchen gadgets. - provides customers with excellent pricing and value for money on their products. - They offer fast and efficient shipping services to customers throughout the Czech Republic. - The website features an easy-to-use and simple user interface that makes shopping a breeze. Cons: - While the website has a good selection of products, some items are out of stock or unavailable. - Their customer service could use some improvement in terms of response time.

User Experience:

The user experience on is straightforward and effortless. The website has a clean, modern design that allows you to browse through the various categories with ease. The product pages provide users with all the necessary information, such as product descriptions, specifications, and customer reviews. The checkout process is equally straightforward and secure, with various payment methods available to choose from.

Pricing and Value for Money: offers some of the best pricing and value for money on their products. Their pricing strategy is very competitive, and they offer regular discounts and promotions that allow customers to save even more. The website also provides customers with free shipping on orders over a certain amount, making it an excellent value for money proposition.

Alternatives: faces stiff competition from other online kitchenware and cookware stores such as Kohler, Simcholiving, and Kitchenaid. While each of these stores has its unique strengths, sets itself apart by offering a better selection of products, faster shipping, and superior pricing.

Customer Service: provides satisfactory customer service. While their response times could use some improvement, they are generally responsive and helpful. They have an online chat feature that allows customers to communicate with a customer service representative quickly.

Product Quality and Selection: offers excellent quality products from some of the most popular brands in the industry. Their product selection covers a wide range of kitchenware items such as cookware, bakeware, cutlery, and kitchen gadgets, making it easy for customers to find what they need.

Website Usability:

The website's usability is top-notch, with a clean, user-friendly design that allows you to navigate through the various categories and products effortlessly. The site's search function is also helpful in locating specific products quickly.

Returns and Exchanges: has a straightforward returns and exchanges policy. If you are not satisfied with your purchase, you can return it within 14 days for a refund or exchange. However, the product must be returned in its original condition.

Promotions and Discounts: regularly runs promotions and discounts on their products. Customers can save up to 50% off certain items or receive free shipping on orders over a particular amount. These discounts make purchasing from the website an even better value for money proposition.

Reputation: has an excellent reputation in the online kitchenware and cookware industry. Customers have praised the website for its vast selection, competitive pricing, and fast shipping. The company also has a strong social media presence and has received positive reviews from customers across multiple platforms.

Payment Options: offers a variety of payment options to customers, including Visa, Mastercard, PayU, and bank transfers. They also have a secure payment processing system that ensures the safety and security of all transactions.

Loyalty Programs: does not have a loyalty program at the moment. However, they do offer regular discounts and promotions that allow customers to save money on their purchases.

Customer Reviews:

Customers have generally been pleased with their experiences shopping on They have praised the website for its vast selection, quality products, and competitive pricing. The website has a 4.7-star rating on Facebook and has received positive reviews across multiple review websites.

Community Involvement: has not disclosed any specific community involvement activities. However, they do have a blog section on their website that provides helpful tips and recipes to customers.

Shipping and Costs: offers fast and efficient shipping to customers throughout the Czech Republic. Shipping times vary depending on the location, with most orders delivered within two to three business days. They offer free shipping on orders over a particular amount, and their shipping costs are generally reasonable. In conclusion, is an excellent online store for kitchenware and cookware products in the Czech Republic. With a vast selection of quality products, competitive pricing, and fast shipping services, is a one-stop-shop for all your kitchen needs. While their customer service response could use some improvement, the website's overall user experience is exceptional. We highly recommend to anyone in the market for new kitchenware and cookware.