Users Voice for Homethangs

28% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
72% users rated Excellent
Pie Chart Review Representation for Homethangs
Homethangs Overall rating
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Pricing
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User Interface
Quality

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Review article published on: 03 Aug 2019

Last updated by on 09 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 5 1 4.5 4.5 5 5
Mar 2023 3 2.4 4.7 2 5 1
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Detailed Homethangs Review by

Introduction

Homethangs.com is an online retailer that specializes in home décor, furniture, and home improvement products. The site is known for providing high-quality products at reasonable prices, and for its wide range of options that cater to diverse style preferences. With an impressive catalog of home products, homethangs.com has become a one-stop-shop for homeowners and interior designers alike.

Pros

  • High-quality products at competitive prices
  • A wide range of product options to choose from
  • An easy-to-navigate website that simplifies the shopping process
  • 24/7 customer service available through various channels
  • Loyalty program that rewards customers for repeat purchases

Cons

  • Shipping can be slow, especially for larger items
  • The return policy may vary depending on the product
  • Some customers have reported issues with product quality

User Experience

Homethangs.com offers an excellent user experience with its intuitive and easy-to-navigate interface. The site has been designed to make the shopping process as effortless as possible with user reviews and ratings, clear product descriptions, and high-quality product images. It also features advanced search filters and sorting options that allow customers to find the products they need quickly.

Pricing and Value for Money

Homethangs.com offers competitive pricing for most of its products, and the site often runs promotions and discounts to provide even more value for money. Additionally, the company offers a price-match guarantee, ensuring that shoppers get the best possible price for their purchase.

Alternatives

While Homethangs.com offers a massive selection of products, there are other sites worth considering. Wayfair, Overstock, and Amazon offer similar style options, competitive pricing, and fast shipping.

Customer Service

Homethangs.com offers several channels for customer support, including phone, email, and live chat support. Customer service is available 24/7, and the team is knowledgeable and responsive, aiming to provide a solution to every query.

Product Quality and Selection

Homethangs.com features high-quality products from reputable brands that offer practical and stylish options to cater to diverse customer needs. The site has a vast product selection, ranging from bedroom furniture to home décor, home improvement, and even outdoor living products.

Website Usability

Homethangs.com has been designed with ease of use in mind, and the site is easy to navigate, featuring clearly defined product categories, search options, and filters to help customers find what they are looking for quickly. The website is also mobile responsive, making it easy for customers to access the site on the go.

Returns and Exchanges

Homethangs.com offers a 30-day return policy for most items. However, some products may have specific return or exchange policies, which should be reviewed before purchase. Customers should note that some items may require a restocking fee.

Promotions and Discounts

Homethangs.com frequently runs promotions and discounts, with regular sales and seasonal deals. Customers can stay updated on the latest deals by subscribing to the company's newsletter and following the site on social media.

Reputation

Homethangs.com has built a solid reputation as a reliable online retailer of home products. The site has received positive reviews from satisfied customers, and the company is known for its quality products, competitive pricing, and excellent customer service.

Payment Options

Homethangs.com accepts all major credit cards, including Visa, MasterCard, and American Express. The site also offers financing options through Affirm, allowing customers to pay for their purchases over time with monthly payments.

Loyalty Programs

Homethangs.com offers a loyalty program called "Homethangs Rewards," which rewards customers for repeat purchases. Members earn points for every order placed and can redeem these points for discounts and other perks.

Customer Reviews

Homethangs.com features customer reviews and ratings for all products, providing shoppers with valuable insights on the quality and usability of the products on offer. Customer reviews are helpful in making informed decisions before making a purchase.

Community Involvement

Homethangs.com is an active member of the community, participating in various charity events and supporting community initiatives through donations and other means.

Shipping and Costs

Homethangs.com offers free shipping on most products within the US, with some exceptions. Shipping times may vary depending on the product's availability, but customers can track their order status using the tracking number provided after checkout. Shipping to international destinations is also available, with rates calculated based on the weight and destination of the package.

Homethangs Recent User Reviews

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Reviewer Name: Teresa Tymoshuk

Review Submission Date: 2022-09-16

Review Title: Outstanding customer service
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Review Description: Outstanding customer service! You will not find an online store nowadays that would be willing to answer your questions that thoroughly. Sales representative was so knowledgeable and helpful, that I wouldn't even bother to go look elsewhere for my new bathroom vanity. I will shop here every time I need something for my home. Recommend!

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Reviewer Name: Alexandra Tsimmerman

Review Submission Date: 2022-09-16

Review Title: Love It!!
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Review Description: Love It!!! Just love the vanity the mirror and the customer service and the speediness of sending it and keeping me informed all times. Thank you so much and thank you for staying in touch with me and calling me and emailing me and texting me! Absolutely great service and great quality sink and vanity!!!

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Reviewer Name: Tim Linamen

Review Submission Date: 2022-09-16

Review Title: This company is unscrupulous at best
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Review Description: This company is unscrupulous at best. They advertise a price and then do not honor it and cancel the order after realizing the price elsewhere has gone up. They claim the manufacturer is out of stock, but, if you check with the manufacturer, that is not the case. In fact, they will raise the price the next day and keep it posted on their website. The bigger problem is, if you are in a time crunch, they lose you valuable time because they will not tell you they have canceled your order for 4 days. Scumbags in my opinion.

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Reviewer Name: Jonathan Walsh

Review Submission Date: 2022-09-09

Review Title: I ordered a sink bowl for a bathroom
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Review Description: I ordered a sink bowl for a bathroom. The site said the item was in stock. When I went to check out the site declined a credit card that I use all the time and have never had any issues with before. So, I purchased the item with another credit card with no issues. Several days later, HomeThangs contacted me to cancel my order saying that the item was not is stock. Not sure if this is even a real company... really poor handling of the entire process. I would avoid wasting time with this company.

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Reviewer Name: Rob

Review Submission Date: 2021-11-19

Review Title: Good products and service
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Review Description: We have purchased 3 vanities from HomeThangs over the past 3 years and been really happy with the prices and service. All 3 orders arrived promptly (5-10 business days). 2 of the orders were fine, but the most recent vanity was damaged during shipping. HomeThangs customer service ordered a replacement for us, and it looks good. We would recommend them and will use them again.

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Reviewer Name: Molly Reynolds

Review Submission Date: 2021-10-28

Review Title: Polrey Dinning Room Set
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Review Description: "Very well satisfied with the customer service from start to finish. I highly encourage and recommend this establishment to be on your list when purchasing home furnishings. It was our last stop of many and we are super happy with our purchases. I’ve shopped at many different home improvement stores but none like this. Will never shop somewhere else. The customer service was absolutely outstanding! They answered my questions and got what I needed in a timely manner. My dining room set is perfect. 10/10 experience"

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Reviewer Name: PhillyRuss

Review Submission Date: 2021-10-22

Review Title: Good price, fast shipping
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Review Description: I dont buy that much online so didnt know who to trust. Homethangs had the best price so I took a chance. Boy did that pay off. Ordered a vanity, and it came in 4 days, no issues what so ever. Will be back when I'm ready to remodel 2nd bathroom.

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Reviewer Name: Tanya

Review Submission Date: 2021-10-22

Review Title: Love my new bedroom set
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Review Description: Love my new bedroom set! I called customer service and they offered me e tra discount since I was buying a set, it was a nice surprise. I'll definitely shop here again for more furniture.

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Reviewer Name: L. Young

Review Submission Date: 2020-08-08

Review Title: Vanity purchase made good.
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Review Description: Purchased an expensive vanity and checked it for damage as instructed and found none. Was not ready to install it yet as the bathroom tile still needed to be installed. 2 weeks later I went to install it and noticed both drawers were crooked and out of alignment. After contacting Homethangs support department I was told that a replacement vanity base will be shipped out. I am satisfied with HomeThangs.

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Reviewer Name: Thomas Mcdonald

Review Submission Date: 2020-07-10

Review Title: never answer the phone or return…
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Review Description: never answer the phone or return messages. when you call customer service during business hours ait rings at someones home. Then after hours it says leave a message but they are not returned. I think they may be out of business.

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