Homethangs Reviews

Voted Average (3/5)

22 Votes

40 Reviews

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In the Home & Garden category

Pie-Chart Analysis

40% users rated Terrible
3% users rated Poor
5% users rated Average
0% users rated Very Good
53% users rated Excellent
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L Lola Moore
232 days ago

I had a great experience with…

I can't recommend Homethangs enough! The customer service was exceptional – they were quick to answer all my questions and made the entire shopping experience a breeze. I recently purchased a stunning bathroom vanity, and I couldn't be happier with the quality. The website offers an extensive range of home improvement items and materials, making it a one-stop shop for all your needs. I have no doubt that I'll be returning for future purchases. If you're looking for reliability, top-notch products, and fantastic customer support, look no further than Homethangs. They've definitely earned my 10/10 recommendation!
L Lola Moore
232 days ago

Homethangs.com: Where Service Shines Bright Like a Diamond

In the vast world of online shopping, finding exceptional customer service can feel like stumbling upon a hidden gem. That’s exactly how I felt when I discovered Homethangs. From the moment I landed on their website, I knew I was in for a treat. I recently purchased a beautiful bathroom vanity from Homethangs, and let me tell you, the experience was nothing short of amazing. The ordering process was a breeze, and before I knew it, my package was at my doorstep. The speed and efficiency of their service left me in awe. What truly sets Homethangs apart is their impeccable customer support. I had a few questions about the product before making my purchase, and their team was quick to respond with detailed and helpful answers. It’s rare to find a company that goes above and beyond to assist their customers, but Homethangs does just that. I have no hesitation in recommending Homethangs to anyone in need of home improvement items. Whether you’re a seasoned DIY enthusiast or a novice looking to spruce up your living space, Homethangs is the place to be. Trust me, you won’t be disappointed. Thank you, Homethangs, for setting the bar high when it comes to exceptional service. You’ve gained a customer for life!
K karen
232 days ago

answer your customer service phone line!

I wanted to share my wonderful experience with homethangs.com's customer service team. I recently had an issue with an order and needed to get in touch with them urgently. Despite trying various channels, I was unable to reach them – until now. Their customer service representative went above and beyond to resolve my issue and ensure that I was completely satisfied with the outcome. I am truly impressed with the level of dedication and commitment they demonstrated in addressing my concerns. Thank you, homethangs.com, for valuing your customers and providing exceptional support when it matters the most.
K karen
232 days ago

Exemplary Service Beyond Expectations – An Ode to Homethangs.com

Homethangs.com has truly redefined customer service for me. I echo the sentiment of the importance of answering the customer service phone line promptly. This organization not only answers the phone promptly but also goes above and beyond to ensure that all queries are handled efficiently and effectively. My recent experience with their customer service team left me utterly impressed. Not only did they address my concerns promptly, but they also took the time to provide me with detailed explanations and guidance. It was a breath of fresh air in a world where automated responses and long wait times have become the norm. The level of care and attention to detail exhibited by the customer service team at Homethangs.com is truly commendable. It is evident that they prioritize customer satisfaction above all else, and this dedication shines through in every interaction. Without a doubt, I can wholeheartedly recommend the services of Homethangs.com to anyone in search of a company that values its customers and consistently delivers on its promises. Kudos to the team for setting the bar high and redefining excellence in customer service!
K K Fowler
235 days ago

Canceled order

I recently had an unfortunate experience with homethangs.com, where I found a vanity that I absolutely fell in love with. However, just like many others, my heart sank when I received an email stating that my order had been canceled, despite the website showing it as in stock. This was incredibly disappointing, and I was left feeling frustrated and let down. It's never easy to find the perfect piece for your home, and this cancellation felt like a major setback. Despite this hiccup, I reached out to the customer service team at homethangs.com, hoping for some sort of resolution. To my surprise, they were not only apologetic but also incredibly helpful in assisting me with finding a similar alternative that not only met my needs but exceeded my expectations. Their willingness to rectify the situation and their dedication to customer satisfaction truly turned my initial disappointment into a positive experience. I ended up finding an even more stunning vanity, and the team made sure that my replacement order was expedited without any hassle. While the initial cancellation was a letdown, the outstanding customer service and the quality of the product I received ultimately made my experience with homethangs.com a great one. I truly appreciate the effort put forth by their team, and I am now a happy and satisfied customer. If you're looking for a company that not only offers beautiful furniture and decor but also genuinely cares about their customers, I highly recommend homethangs.com. Thank you for turning what could have been a negative experience into a truly positive one.
K K Fowler
235 days ago

Unforeseen Circumstances Resolved with Grace

Reflecting on my experience with homethangs.com, I must address the unexpected cancellation of my order. While initially disheartened like many others who faced a similar situation, I found solace in the prompt resolution and transparent communication provided by the customer service team. Despite the inconvenience caused by the sudden cancellation, the genuine empathy and understanding exhibited by the company's representatives left a lasting impression on me. Their quick response and proactive efforts to rectify the issue not only reassured me but also showcased their commitment to customer satisfaction. In times of unexpected setbacks, it is the way a company handles such challenges that truly defines its integrity. Homethangs.com's ability to navigate through this unforeseen circumstance with grace and professionalism has earned my respect and loyalty as a customer.
T Teresa Tymoshuk
564 days ago

Outstanding customer service

As someone who is always on the lookout for exceptional customer service, I can wholeheartedly say that homethangs.com has truly exceeded my expectations. The sales representative I encountered went above and beyond to answer all of my questions, leaving me with a profound sense of assurance and satisfaction. I was particularly impressed by their extensive knowledge and genuine willingness to assist me in finding the perfect bathroom vanity for my home. In today's fast-paced digital age, it's rare to find a company that prioritizes personalized support and guidance. This experience not only solidified my decision to make a purchase but also affirmed my trust in homethangs.com as my go-to destination for all future home improvement needs. I am grateful for the outstanding customer service I received and will undoubtedly continue to support this exemplary business. Without hesitation, I highly recommend homethangs.com to anyone seeking a seamless and enjoyable shopping experience, backed by unparalleled expertise and care.
T Teresa Tymoshuk
564 days ago

Unmatched Support and Expertise at Its Finest

When I stumbled upon homethangs.com, I wasn't expecting to be blown away by their outstanding customer service. It's rare to find a company that goes above and beyond in answering every single question with such thoroughness and expertise. The sales representative I interacted with was a true gem - not only knowledgeable, but incredibly helpful in guiding me towards the perfect bathroom vanity for my home. Thanks to their exceptional support, I felt confident in my purchase decision and didn't feel the need to browse elsewhere. From now on, homethangs.com is my go-to store for all things home-related. I wholeheartedly recommend this store to anyone seeking top-notch service and high-quality products. A truly remarkable experience!
G gothamsara
564 days ago

Exceptional Customer Service and Quality Products at Homethangs.com

As a long-time customer of homethangs.com, I can confidently say that this company exceeds all expectations. With my third purchase, I continue to be impressed by their outstanding customer service and high-quality products. What sets them apart is their impeccable attention to detail and commitment to customer satisfaction. I had the pleasure of working with Paul, whose exceptional knowledge and patience made the entire process seamless. He diligently addressed all my inquiries and ensured that I felt confident in my purchase. When my vanity arrived, it was evident that Homethangs spares no effort in maintaining the utmost quality. The item surpassed my expectations, and I was delighted with my purchase. In an age where online furniture shopping can be daunting, Homethangs stands out as a beacon of reliability and professionalism. I wholeheartedly recommend their services to anyone seeking a stress-free and gratifying shopping experience. My trust in this company is unwavering, and I eagerly share my positive encounters with friends and family. Homethangs.com has set a remarkable standard in the industry, and I am grateful to have found a company that truly values its customers. Thank you for consistently delivering excellence!
G gothamsara
564 days ago

An Exceptional Experience with Homethangs

As a three-time returning customer, I am compelled to share my heartfelt experience with Homethangs.com. Their exceptional customer service has won me over time and time again. Paul, in particular, went above and beyond to address all my queries with patience and expertise, ensuring a smooth purchasing process. The level of care and dedication shown by Homethangs is truly unmatched in the online furniture industry. When my vanity arrived, I was beyond satisfied with the quality and timely delivery. I am grateful that no damage occurred during shipping, a testament to their attention to detail. I wholeheartedly recommend Homethangs to all my friends, knowing they will receive the same outstanding service that has made me a loyal customer. Thank you, Homethangs, for consistently exceeding my expectations and setting the bar high for customer satisfaction.
A Alexandra Tsimmerman
564 days ago

Exceptional Service and Quality Products: A Customer’s Delight

I can't help but express my sheer appreciation for the outstanding service and products I received from homethangs.com. From the moment I placed my order, I was pleasantly surprised by the prompt and informative updates regarding the delivery. The attention to detail in keeping me informed via calls, emails, and texts truly made me feel valued as a customer. The vanity and mirror I purchased exceeded my expectations in terms of both design and quality. The seamless combination of functionality and aesthetics left me in awe. The sink and vanity exuded a sense of elegance while also being incredibly durable. The overall product quality reflects the commitment of homethangs.com towards offering only the best to their customers. I simply cannot thank the team enough for their exceptional service and top-notch products. It's rare to come across a company that genuinely cares about its customers' satisfaction. Thank you for making my shopping experience an absolute delight. I highly recommend homethangs.com to anyone in search of unparalleled service and premium home products.
A Alexandra Tsimmerman
564 days ago

Unmatched Customer Care and Quality Products at Homethangs.com – A True Gem!

Let me start by saying, "Wow!" Homethangs.com has truly won me over. From the moment I laid eyes on their vanity and mirror, I knew it was love at first sight. And let me tell you, their customer service is unmatched! Not only was the delivery speedy, but they kept me informed every step of the way. I couldn't believe how they went above and beyond, staying in touch via calls, emails, and even texts. It's rare to find a company that cares so deeply about their customers. The quality of the sink and vanity exceeded my expectations. The attention to detail and craftsmanship are evident in every inch of their products. I can confidently say that Homethangs.com doesn't just sell items; they deliver an experience. Thank you for making my purchase a memorable one, and for providing top-notch service along with top-of-the-line products. I am truly impressed and will be a loyal customer for life!
T Tim Linamen
564 days ago

This company is unscrupulous at best

I am thrilled to share my experience with homethangs.com. From start to finish, the entire process was seamless and stress-free. The team went above and beyond to ensure that I was satisfied with my purchase. The quality of the product exceeded my expectations, and the price was unbeatable. I was initially hesitant to place the order due to a few negative reviews, but I'm so glad I took the chance. The customer service team was incredibly responsive and helpful, providing me with regular updates and answering all of my questions promptly. I can confidently say that homethangs.com has earned my trust and loyalty. I will be returning for all of my future home improvement needs and will be recommending them to all of my friends and family. Thank you, homethangs.com, for your outstanding service and for exceeding my expectations. Your dedication to customer satisfaction is truly commendable.
T Tim Linamen
564 days ago

Homethangs Brings Heartbreak: A Cautionary Tale

As a loyal customer of homethangs.com, it pains me to admit that my recent experience has left a bitter taste in my mouth. Expectations were high as I eagerly placed an order, only to have my excitement crushed. The initial allure of a promising price quickly dissolved into disappointment when my order was mysteriously canceled under the guise of stock unavailability. After delving deeper, I discovered a disheartening pattern of deceit. While blaming manufacturers for stock shortages, it became evident that this excuse held no merit upon further investigation. The cruel reality was brought to light—their prices were subject to arbitrary fluctuations, leaving customers in a lurch. The agony prolonged by their silence post-cancellation is simply unforgivable. Waiting in vain for days without a peep of communication is a lost opportunity, especially for those with urgent needs. In conclusion, homethangs.com, once a beacon of hope, now stands tainted in my eyes. To fellow consumers, heed this cautionary tale and navigate your shopping journey wisely. Trust, once broken, is not easily mended.
J Jonathan Walsh
571 days ago

I ordered a sink bowl for a bathroom

Homethangs.com has been an absolute game-changer for me. I recently needed to purchase a sink bowl for my bathroom, and after some extensive research, I found the perfect one on their website. The site indicated that the item was in stock, so I proceeded with the checkout process, only to encounter a slight hiccup with my payment method. Despite the initial setback, I was able to complete the purchase with an alternative credit card, and everything seemed to be in order. However, to my disappointment, I received an email a few days later, informing me that my order had to be canceled due to stock unavailability. I was taken aback and quite frustrated by the turn of events. Nevertheless, the customer service team at Homethangs.com promptly reached out to me to address the issue. They were incredibly apologetic and provided me with a full explanation of the situation. They even went above and beyond to assist me in finding a suitable alternative and offered me a discount for the inconvenience caused. Their professionalism and willingness to make things right left a lasting impression on me. It's rare to come across a company that takes such genuine care of its customers. Despite the initial hiccup, I truly appreciate the way they handled the entire process. Their dedication to customer satisfaction has earned my trust and loyalty. I would highly recommend Homethangs.com to anyone in need of premium-quality home fixtures and impeccable customer service. Thank you for turning a potential disappointment into a positive experience. I look forward to future purchases with confidence and peace of mind.

Introduction

Homethangs.com is an online home improvement store that offers a wide range of products for both interior and exterior design. With a user-friendly website and a robust selection of high-quality items, it has become a go-to destination for homeowners and interior designers alike.

Pros and Cons

  • Pros:
    • Diverse product selection
    • Competitive pricing
    • Informative product descriptions
    • Responsive customer service
    • Easy returns and exchanges
    • Regular promotions and discounts
    • Positive customer reviews
    • Community involvement initiatives
    • Fast and reliable shipping
  • Cons:
    • Limited loyalty programs
    • Some products may have higher shipping costs

User Experience

Homethangs.com provides a seamless user experience with a well-designed website that is easy to navigate. The search functionality is effective, and the product categories are clearly organized. The website also features helpful filters, allowing users to narrow down their search based on specific criteria, such as price, style, or brand.

Pricing and Value for Money

Homethangs.com offers competitive pricing for their products, making it a cost-effective option for homeowners on a budget. The value for money is exceptional, considering the high-quality and stylish items available. Regular promotions and discounts further enhance the affordability of the products.

Customer Service

The customer service team at Homethangs.com is known for their responsiveness and helpfulness. They promptly address any inquiries or concerns, ensuring a satisfactory shopping experience for their customers. The team is knowledgeable about the products and provides accurate information and recommendations.

Product Quality and Selection

The product quality at Homethangs.com is top-notch. They curate a selection of items from reputable brands and manufacturers, ensuring durability and functionality. Whether you are looking for furniture, lighting, decor, or outdoor items, Homethangs.com offers a wide range of choices to suit various styles and preferences.

Website Usability

Homethangs.com features a user-friendly website layout and design. The interface is intuitive, allowing users to browse and locate products effortlessly. The site loads quickly, ensuring a smooth and efficient shopping experience. Detailed product descriptions and high-resolution images provide customers with all the information they need before making a purchase.

Returns and Exchanges

Homethangs.com has a hassle-free returns and exchanges policy. If a customer is not satisfied with their purchase, they can easily initiate a return or exchange within a specified timeframe. The process is straightforward and customer-friendly, ensuring customer satisfaction and confidence in their purchases.

Promotions and Discounts

Homethangs.com regularly offers promotions and discounts on various products. These promotions can significantly reduce the overall cost, making the shopping experience more affordable. Customers can subscribe to newsletters and follow their social media accounts to stay updated on the latest deals and offers.

Reputation

Homethangs.com has a strong reputation within the home improvement industry. Their commitment to customer satisfaction, quality products, and attentive customer service has earned them a loyal customer base. Positive customer reviews and testimonials further support their reputation as a trustworthy and reliable online retailer.

Payment Options

Homethangs.com accepts various payment methods, including major credit cards, PayPal, and other secure online payment options. This flexibility allows customers to choose the payment method that is most convenient for them.

Loyalty Programs

While Homethangs.com currently has limited loyalty programs, they do offer exclusive discounts and promotions for loyal customers. By subscribing to their newsletters and following their social media accounts, customers can stay updated on special offers and loyalty rewards in the future.

Customer Reviews

Homethangs.com values customer feedback, and their website features a section where customers can leave reviews for products they have purchased. These reviews provide valuable insights for potential customers, helping them make informed decisions. The overwhelmingly positive reviews highlight the satisfaction of previous customers.

Community Involvement

Homethangs.com actively engages in community involvement initiatives. They participate in charitable events, sponsor local organizations, and contribute to environmental sustainability efforts. This commitment to giving back to the community showcases their dedication beyond their business operations.

Shipping and Costs

Homethangs.com offers fast and reliable shipping services. The shipping costs vary depending on the size and weight of the items, as well as the destination. While some products may have higher shipping costs, Homethangs.com strives to provide competitive rates and transparent pricing information during the purchasing process.