Honestpaws Reviews

Voted Good (5/5)

1734 Votes

40 Reviews

Vote Now

In the Pet Store category

Pie-Chart Analysis

5% users rated Terrible
0% users rated Poor
3% users rated Average
3% users rated Very Good
90% users rated Excellent
Write a review
K Karina
46 days ago

Unforgettable Service by Miriam at HonestPaws

My experience with Miriam at HonestPaws was nothing short of amazing. From the moment I reached out with an issue, Miriam was there every step of the way, offering unparalleled support and guidance. Her professionalism and exceptional customer service skills truly set her apart. Not only did Miriam help me resolve my problem efficiently, but she did so with a warmth and kindness that made me feel truly valued as a customer. Her dedication to ensuring my satisfaction left a lasting impression on me, and I couldn't be more grateful for her assistance. If you're looking for top-notch customer service, look no further than Miriam at HonestPaws. She is a shining example of what excellent customer support should look like, and I will not hesitate to reach out to her for any future needs. Thank you, Miriam, for your unwavering commitment to customer satisfaction!
C customer
46 days ago

Rescuing My Pup’s Serenity: A Tale of Exceptional Customer Care

In the whirlwind of everyday chaos, what anchors us are those moments of tranquility. For my furry companion, peace comes in the form of Honest Paws' CBD Calm chews. These little treats have worked wonders, easing my pup's anxiety and restoring her sense of ease. However, a recent hiccup in my subscription delivery threatened to disrupt this newfound serenity. I attempted to reroute the package while on vacation, only to have it returned due to timing constraints. Enter Miriam from customer service, a beacon of light in a sea of uncertainty. Miriam's attentiveness and dedication shone through as she took charge of the situation. With seamless efficiency, she resolved the issue and redirected the delivery, ensuring that my pup would not miss out on her daily dose of calm. Thanks to Miriam's swift action and genuine care, my pup's peaceful moments are once again within reach. Honest Paws not only delivers on quality products but also on exceptional customer service, making them a true partner in my pet care journey.
M Mary Thompson
47 days ago

Transforming My Furry Friend’s Wellness Journey: A Honest Paws Review

When I stumbled upon Honest Paws, I was eager to find a solution for my feisty feline companion. My cat, a true king of indifference, proved to be quite the critic when it came to trying out the products. Despite my best efforts, whether mixing the oil into his food or attempting to sneak it into his favorite treats, he simply turned his nose up at it all. Although my initial experience didn't yield the results I had hoped for, there was a silver lining in the form of Miriam from customer service. Her kindness and understanding made the refund process smooth and hassle-free. Her genuine care and lack of pushiness were a breath of fresh air in a world where customer service can sometimes fall short. While my first endeavor may not have been a success, I hold out hope that Honest Paws will continue to innovate and create products that even the most discerning pets will enjoy. Should they craft something that tickles my cat's taste buds in the future, I would not hesitate to give them another try. My experience with Honest Paws, despite the hiccup, left me with a positive impression and a willingness to explore their offerings down the line.
H Hannah Sheldon
47 days ago

I LOVE this firm

My evaluation for honestpaws.com I LOVE this firm, and that i additionally love that the merchandise may be discovered on chewy now. I've 2 basset hounds, the cbd reduction bites have made an amazing distinction in my 12 yr previous and so they assist us not need to take medicine on a regular basis, the vet aprroved. The mobility powder is nice and i've seen enormous enhancements in my 6 yr previous hes far more energetic. I like to recommend Sincere Pet to ppl on a regular basis. Customer support is fast and useful as properly! Sustain the nice work. And please by no means change merchandise up like different corporations do! Solely factor i do want is the auto ship had nearer choices like 2 or 3 weeks i do not personally like working principally out earlier than i get new merchandise trigger DHL is not the quickest.
W Wendy Maze
47 days ago

Product too exhausting

My assessment for honestpaws.com Purchased the identical product that I've purchased prior to now, however these canine treats are extraordinarily exhausting, in comparison with the earlier batches and difficult for my woman.
M MicsPics. org
47 days ago

An Unbeatable Experience: Honest Paws Delivered Beyond Expectations

When I stumbled upon Honest Paws, I never expected to find a product that truly changed the quality of life for my furry companion. The Relief Bites became a game-changer for my dog, bringing comfort and peace in ways I never thought possible. What truly sets Honest Paws apart, though, is their exceptional customer service. Genesis, in particular, went above and beyond to address my queries promptly and with a level of care that is rarely seen in today's fast-paced world. Their dedication to ensuring customer satisfaction was not only refreshing but truly commendable. It's rare to find a company that not only delivers outstanding products but also backs them up with impeccable service. Honest Paws exceeded all my expectations, and I am forever grateful for the positive impact they've had on my furry friend's well-being. I wholeheartedly recommend Honest Paws to all pet owners looking for top-notch products and unparalleled customer support.
H Holly Biss
47 days ago

Life-changing Results and Unbeatable Customer Support at honestpaws.com

I cannot express how grateful I am for the life-changing results I've witnessed since using honestpaws.com for my pet's needs. The auto-ship option initially provided a great discount, and I was over the moon with the seamless delivery and quality of the products. However, I was taken by surprise when the price unexpectedly increased after the second month. Despite this hiccup, the customer support team went above and beyond to explain the price adjustment and offered me a new deal that worked within my budget. Their transparency and dedication to customer satisfaction truly turned the situation around for me. Not only have their products significantly improved my pet's quality of life, but the outstanding customer service has also solidified my trust and loyalty to honestpaws.com. I highly recommend them to every pet owner out there. Thank you, honestpaws.com, for your exceptional products and unwavering customer support!
N Nancy Nahan
48 days ago

The Nicely oil actually helped my senior…

My assessment for honestpaws.com The Nicely oil actually helped my senior pup along with his dementia and occasional seizures. He's calmer and fewer afraid now.
P Philip Snider
49 days ago

Exceptional Service and Generosity at Its Best – A True Gem!

Sharing my profound gratitude for the incredible team at honestpaws.com. My journey with them has been nothing short of exceptional. Despite a rare mishap where my order went astray in transit, their swift response and genuine care stood out. Not only did they promptly resend my order, but they also surprised me with a complimentary product to express their apologies. This level of dedication and generosity truly sets them apart. What truly warms my heart is their outstanding customer service. The way they went above and beyond to rectify a situation speaks volumes about their values and commitment to customer satisfaction. It's clear that honesty and integrity are not just part of their name but ingrained in every aspect of their business. I wholeheartedly recommend honestpaws.com to anyone in search of a reliable and caring company. Their actions have not only won my loyalty but also my admiration. Thank you for turning a potential inconvenience into a delightful experience. You are indeed a true gem in the world of online shopping.
G Gabe
49 days ago

Genesis Went Above and Beyond: Outstanding Customer Service Experience!

I recently had the pleasure of experiencing exceptional customer service from Genesis at honestpaws.com. Despite my cat's picky nature, I decided to try a product from their website. Unfortunately, my feline friend did not take to it. However, upon reaching out to Genesis, I was met with prompt and professional assistance. Not only was Genesis extremely courteous, but they also swiftly processed a full refund for the product. The ease and efficiency of the entire process truly impressed me. Even though the product may not have suited my finicky feline, the outstanding customer service provided by Genesis has left a lasting positive impression on me. Their dedication to ensuring customer satisfaction, despite the circumstances, speaks volumes about the integrity of the company. While I may not make another purchase from honestpaws.com due to my cat's preferences, I can wholeheartedly recommend them based on the stellar customer service I received. Thank you, Genesis, for going above and beyond to make my experience a pleasant one. Your exemplary service has truly set a high standard for customer care, and it hasn't gone unnoticed.
B Betty DeFalco
49 days ago

Gratitude Overflowing: How Omar’s Exceptional Customer Service Won Me Over!

As a loyal customer of honestpaws.com, I recently encountered a minor issue with my order. After reaching out to their customer service team, I was pleasantly surprised by the prompt and efficient assistance provided by Omar. Despite a couple of initial hiccups in resolving the matter, Omar's dedication and commitment shone through when he not only rectified the issue promptly but also extended a generous 300 courtesy points to compensate for any inconvenience caused. Omar's proactive approach and genuine concern for customer satisfaction truly impressed me. His willingness to go above and beyond to ensure that I was completely satisfied with my experience showcased the exceptional level of service that sets honestpaws.com apart. The 300 courtesy points may seem like a small gesture, but to me, they symbolize the company's dedication to customer care and willingness to make things right. Thanks to Omar's professionalism and commitment to excellence, I am now a loyal advocate for honestpaws.com. Their outstanding products coupled with top-notch customer service have made me a customer for life. I can confidently recommend honestpaws.com to anyone looking for quality products and exceptional service. Thank you, Omar, for turning what could have been a negative experience into a shining example of outstanding customer service!
S Susan Bangerter
49 days ago

Guiding Light in the World of Pet Wellness at HonestPaws: A Tribute to Genesis

As a pet parent navigating the vast landscape of wellness products, I found myself inundated with questions and uncertainties. However, my journey took a remarkable turn when I connected with Genesis from HonestPaws. She not only addressed my concerns but did so with such warmth and expertise that I felt truly supported. Navigating through the sea of pet products can be overwhelming, but with Genesis by my side, it became a seamless and enlightening experience. Her depth of knowledge and genuine care shone through as she patiently walked me through my inquiries, leaving no stone unturned. I was not just another customer with a query; I was someone who mattered, someone whose furry friend's well-being was paramount. Genesis' exceptional customer service transformed a potentially stressful situation into a moment of reassurance and empowerment. Thank you, Genesis, for being the guiding light in the world of pet wellness. Your dedication and passion for helping pet parents make informed choices are truly commendable. HonestPaws is not just a brand but a beacon of trust and support, thanks to incredible individuals like you.
A Amy L
49 days ago

Life-changing Relief for Our Beloved Senior Pup!

As a devoted pet parent to our aging border Collie, we were desperate to find a solution to ease his arthritis and pain. After trying Honest Paws' calm chewies and pain relief bites, we were amazed by the incredible difference it made in our furry companion's life. These products not only provided much-needed relief for our pup's discomfort but also helped manage his hyperactivity. Our once lethargic and achy dog started showing signs of renewed energy and joy, thanks to the natural ingredients tailored to address pain and anxiety in older dogs. We highly recommend Honest Paws to anyone with a senior pet struggling with hip or arthritis issues. The positive impact these products had on our beloved fur baby's quality of life is truly indescribable. Thank you, Honest Paws, for creating such life-changing solutions for our four-legged family members!
D djs stape
51 days ago

Transforming my Dog’s Health with Honest Paws: A Journey of Hope and Healing

Ever since I discovered Honest Paws, my furry friend's life has taken a turn for the better. For the past two months, their timely deliveries, like clockwork on the second day, have impressed me beyond measure. The powder supplement, easily incorporated into my dog's meals with a splash of water, has seamlessly become a part of our daily routine. As I eagerly await our upcoming vet appointment at the end of February, where the true test of this product's efficacy will shine through, I reflect on the recent dental cleaning my dog underwent. The thorough cleaning session, accompanied by a sedative for comfort, left me with a sense of relief and gratitude for my pet's well-being. With each passing day, I anticipate the results post-vet visit, which will undoubtedly speak volumes about the quality and effectiveness of Honest Paws' products. My trust in their brand is unwavering, and I am optimistic that this holistic approach to my dog's health will yield remarkable results. Thank you, Honest Paws, for being a beacon of hope in my beloved companion's journey towards improved wellness.
K Karen Harris
53 days ago

Transforming My Beloved Pups’ Lives: A 6-Year Journey with Honest Paws CBD Oil

I stumbled upon Honest Paws CBD oil six years ago, and it has been a game-changer for my furry family members. Raising Golden Retrievers, I always strive to give them the best care possible. Eventually, old age caught up with some of my beloved companions. Witnessing one of them pass at 13 1/2 and another at two weeks shy of 15 was heart-wrenching. However, my loyal 8-year-old doggo is still thriving, thanks to Honest Paws with Turmeric. In my experience, I have tried various CBD oil brands, but none have compared to Honest Paws. The addition of turmeric to their formula sets them apart, providing a holistic approach to my pups' well-being. Their subscription plan has been a lifesaver, ensuring that I never run out of this essential product. The convenience and reliability of their service truly stand out. As a devoted pet parent, I am grateful for the positive impact Honest Paws CBD oil has had on my pups' quality of life. It's not just about a product; it's about the priceless moments and extended time I get to spend with my furry companions. Thank you, Honest Paws, for being a trusted companion on this heartfelt journey.

Introduction:

Honest Paws is an online retailer that specializes in providing premium CBD pet products for dogs and cats. With a mission to improve pets' quality of life, they offer a wide range of all-natural and high-quality CBD-infused products. From oils and treats to topicals and chews, their diverse product selection caters to various pet needs. In this review, we will evaluate the different aspects of Honest Paws, covering key factors such as pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros:

- Extensive product selection tailored to different pet needs. - All products are made from high-quality, all-natural ingredients. - Third-party lab-tested CBD products to ensure purity and potency. - Offers a range of CBD concentration options, allowing pet owners to find the most suitable dosage. - Clear and informative product descriptions and usage instructions provided. - Positive customer reviews reflect the effectiveness of the products. - Regular promotions and discounts available for budget-conscious pet owners. - Honest Paws is committed to community involvement and partners with animal shelters.

Cons:

- Limited options for pets other than dogs and cats. - CBD products might not be ideal for all pets, and individual results may vary. - Pricing may be relatively higher compared to non-CBD products in the market.

User Experience:

Honest Paws website offers a user-friendly experience, with intuitive navigation and well-organized product categories. The clean design and clear product images make it easy for customers to find and select the right product for their pets. The website also provides useful resources such as informative articles and frequently asked questions, educating pet owners on CBD usage and benefits. With a mobile-responsive design, customers can conveniently access the website on any device.

Pricing and Value for Money:

Honest Paws' pricing might be slightly higher compared to regular pet products due to the premium quality and CBD infusion. However, the value for money lies in the efficacy and natural ingredients used. The company's commitment to sourcing high-quality CBD and providing transparent lab test results justifies the pricing for many pet owners seeking reliable products.

Customer Service:

Honest Paws is dedicated to exceptional customer service. Their knowledgeable and friendly support team promptly assists customers with any inquiries, ensuring a positive experience. They can be reached through email, phone, or live chat, providing convenient options for addressing concerns or seeking guidance related to products or orders.

Product Quality and Selection:

Honest Paws focuses on delivering top-notch CBD products, placing a strong emphasis on quality and effectiveness. All products are made from organic, non-GMO ingredients and infused with hemp-derived CBD. The use of third-party lab testing ensures that every product meets rigorous quality standards. The selection includes CBD oils, treats, chews, and topicals, each designed to address specific pet wellness needs.

Website Usability:

The Honest Paws website is well-designed and user-friendly. The layout and organization make it easy for customers to navigate through different product categories and find relevant information. The FAQ section answers common queries, while the "About Us" page provides insights into the company's values, sourcing practices, and mission.

Returns and Exchanges:

Honest Paws offers a satisfaction guarantee, allowing customers to return or exchange products within 30 days of purchase. They provide a hassle-free process and promptly handle refund requests, ensuring customer satisfaction.

Promotions and Discounts:

Honest Paws regularly offers promotions and discounts to provide additional value to their customers. These discounts range from percentage-based savings to free shipping, making the products more affordable for pet owners seeking CBD options without compromising on quality.

Reputation:

Honest Paws has established a strong reputation within the CBD pet product market. Their commitment to quality, transparency, and customer satisfaction has garnered positive reviews from pet owners who have seen improvements in their pets' well-being after using their products. The brand's dedication to community involvement, such as their partnership with animal shelters, further enhances their reputation.

Payment Options:

Honest Paws offers a secure payment process and accepts major credit cards, including Visa, MasterCard, American Express, and Discover. Customers can confidently make their purchases knowing their payment information is protected.

Loyalty Programs:

Currently, Honest Paws does not offer a specific loyalty program. However, regular customers can benefit from the recurring promotional offers and discounts available on the website.

Customer Reviews:

Based on numerous customer reviews, pet owners have expressed satisfaction with Honest Paws' products. The positive feedback highlights the effectiveness of the CBD-infused products in improving pets' joint health, anxiety, and overall well-being. These reviews serve as a testament to Honest Paws' commitment to providing high-quality and beneficial products to their customers.

Community Involvement:

Honest Paws actively demonstrates its dedication to community involvement and animal welfare. Through partnerships with animal shelters, they contribute to the well-being of pets in need, reflecting their commitment to making a positive impact beyond their product offerings.

Shipping and Costs:

Honest Paws offers shipping within the United States, with orders typically processed and shipped within one to two business days. The shipping costs vary depending on the weight of the package and the selected shipping method. Free shipping options are available for orders above a certain value. In conclusion, Honest Paws is a reputable online retailer that provides premium CBD pet products. With a focus on quality, transparency, and customer satisfaction, they offer a diverse selection of all-natural products to improve pets' well-being. Though pricing may be higher compared to regular pet products, the value for money lies in the efficacy and natural ingredients. With a user-friendly website, exceptional customer service, and positive customer reviews, Honest Paws is a reliable choice for pet owners seeking trustworthy CBD solutions for their furry companions.