Users Voice for Honeywell

98% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
3% users rated Excellent
Pie Chart Review Representation for Honeywell
Honeywell Overall rating
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Pricing
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User Interface
Quality

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Review article published on: 07 Jul 2019

Last updated by on 09 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Nov 2021 5 5 4.6 4.7 1.3 3.7
Dec 2021 1 1 4.7 4.9 1 4.3
Jan 2022 1 3.5 4 5 1.4 4.2
Feb 2022 1 5 4.2 4.8 1.5 3.2
Mar 2023 1 1 4.9 4.4 1.3 3.6
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Detailed Honeywell Review by

Introduction

Honeywell is a globally recognized technology company that provides innovative products and services to various industries. Honeywell.com is their official website that showcases their wide range of products and services, including aerospace, building solutions, personal protective equipment, and much more.

Pros and Cons

Pros: - Honeywell.com offers a vast selection of reliable and high-quality products. - They provide comprehensive descriptions and specifications of their products, making it easier for customers to make informed decisions. - The website has an easy-to-use interface that enables customers to search for products and services easily. - Honeywell.com provides a wide range of payment and shipping options to suit different preferences. Cons: - The website lacks a dedicated FAQ section that addresses common customer concerns. - The pricing of some products and services may be relatively high compared to other similar businesses.

User Experience

Honeywell.com scores high marks for user experience, thanks to its intuitive design and efficient search function. The website also features a well-organized structure, making it easy for customers to find the products and services they need without struggling. Navigation is straightforward, and the site is fast to load without any glitches.

Pricing and Value for Money

Honeywell products and services come at a premium price, which can be a little expensive for some. However, customers are getting the best deal for their money because Honeywell is known for providing high-quality products that stand the test of time.

Alternatives

Alternative websites that offer similar services to Honeywell.com include Companydepo.com, Michael's Electric, and Simpson Strong-Tie.

Customer Service

Honeywell offers excellent customer service, including an automated support center, live chats, and phone support. Customers can also track their orders and get assistance with product installations.

Product Quality and Selection

The quality of Honeywell products and services is top-notch, with many customers praising the company for product durability and reliability. The website offers a wide range of choices to suit different areas of interest, including aerospace, safety, and building solutions.

Website Usability

Honeywell.com is easy to use and navigate, with an excellent user interface that ensures customers have a seamless shopping experience. All products are well-categorized and include pictures, making it easier for customers to find what they need.

Returns and Exchanges

Customers can return or exchange products bought from Honeywell.com in case of dissatisfaction with the product. The returns policy is reasonable and the process is straightforward, with Honeywell ensuring hassle-free returns and timely refunds.

Promotions and Discounts

Honeywell offers regular promotions and discounts to its loyal customers, making it an attractive shopping destination for bargain hunters. The company also has exciting deals during holidays and special occasions, allowing customers to save significant amounts of money.

Reputation

Honeywell has built a strong reputation for itself, thanks to its quality products and excellent customer service. Many customers trust the company to provide reliable and innovative solutions in various industries.

Payment Options

Customers can choose from various payment options, including credit cards, PayPal, and Apple Pay. This enhances convenience and helps ensure flexibility when shopping on Honeywell.com.

Loyalty Programs

Honeywell does not have a particular loyalty program, but regular customers enjoy benefits such as promotions, discounts, and access to exclusive products and services.

Customer Reviews

Most customer reviews of Honeywell products and services are overwhelmingly positive, with many praising the company for its durability, reliability, and innovation. Customers also commended the excellent customer service and hassle-free returns policy.

Community Involvement

Honeywell is actively involved in its community, with various projects and programs aimed at uplifting and empowering local communities worldwide. These initiatives include education, environmental conservation, and disaster response efforts.

Shipping and Costs

Honeywell.com offers a wide range of shipping options for their products and services, and delivery times depend on the product and the shipping option selected. The company offers free shipping on orders above a certain amount, which can significantly reduce costs for customers.

Honeywell Recent User Reviews

User Rating

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Reviewer Name: Quverty Smith

Review Submission Date: 2022-01-30

Review Title: Complete trash - both product and support
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Review Description: Failed within 3 months - wouldn’t boot at all. Customer service wanted me to remove the replacement thermostat I put in, measure the voltage on the old one, and then they would consider a warranty replacement. Went straight into trash - don’t bother doing business with companies that want you to disable your heat and spend hours troubleshooting with them to replace a $100 thermostat. Get a Nest; it’s been working flawlessly ever since.

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Reviewer Name: Adam Hicklin

Review Submission Date: 2022-01-01

Review Title: I unfortunately have the displeasure of…
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Review Description: I unfortunately have the displeasure of owning a Honeywell (you must live in an egg box) Evo Home system. Don’t waste your money, buy some coal and heat your home easier and simpler! Utter garbage!

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Reviewer Name: Brenda Janning

Review Submission Date: 2021-12-02

Review Title: Less than one star
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Review Description: Less than one star, actually. I just spoke to a customer service rep named Billy and he was the rudest person I think I have ever encountered. He was condescending and unwilling to help. I told him he was rude and he came back with, "No, you are rude because you don't have the letter after the model number." Who does that???? Good customer service is no longer a thing in this country. I will never ever buy another Honeywell product.

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Reviewer Name: Jodie Paula

Review Submission Date: 2021-11-13

Review Title: Can't contact customer service
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Review Description: The connected thermostat has stopped working. We don't know how to fix it, and for the life of me I cannot work out how to get in touch with Honeywell customer service!

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Reviewer Name: Steve

Review Submission Date: 2021-11-06

Review Title: Try contacting Honeywell customer support? Impossible.
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Review Description: We have a Honeywell wall heater in the bathroom. The quartz heating elements have failed. Try to contact the company to find where to get replacements? Impossible. A maze of web pages leading to 404 errors, live chats abandonded and a random email from a Kazakhstan address telling me it's made by another company. Never buy anything from Honeywell. They don't care.

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Reviewer Name: Malcolm Rix

Review Submission Date: 2021-08-13

Review Title: I have worked for this company they are…
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Review Description: I have worked for this company they are terrible the people in charge don't care about their customers they send out products that they know are broken, damaged or just don't work I brought this up to management then i was just victimized and contract cancelled for not fitting in it is just covid this covid that then stand behind someone without wearing a mask literally breathing down someone's neck

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Reviewer Name: Hailey Taylor

Review Submission Date: 2021-06-25

Review Title: Have emailed back and forth with these…
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Review Description: Have emailed back and forth with these people for 7 months for a replacement remote for indooroutdoor string lights. I paid $50 for these lights to not even be able to use them. I've been told twice that a remote has been sent to me. I still havent recieved the remote. I've tried calling but you cant talk to anyone due to covid... a full YEAR later. My advice DO NOT BUY ANYTHING MADE BY HONEYWELL BECAUSE IF IT BREAKS YOU ARE STUCK WITH A BROKEN PRODUCT!!

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Reviewer Name: Carla Rose

Review Submission Date: 2021-04-13

Review Title: Bought a Honeywell thermostat
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Review Description: Bought a Honeywell thermostat. You had yo buy a special extra extra small screwdriver to fit. And then batteries. Anything to have to keep purchasing spend money. Come on. How about something uses no batteries and something we can see to install and screw in

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Reviewer Name: Christin Tinker

Review Submission Date: 2021-04-02

Review Title: This is the worst company ever- My son…
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Review Description: This is the worst company ever- My son and I have been freezing for days - I get the first chance to call and they are closed? I work at a hospital and we have an exchange- is freezing not a medical emergency- ? Never will I ever buy a Honeywell thermostat again- it’s the most troublesome gadget of the 21st century.

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Reviewer Name: This is Stupid

Review Submission Date: 2021-03-21

Review Title: To Connect to there wifi is really…
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Review Description: To Connect to there wifi is really harder then anyone else call for help they are no help

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