Hotpinkhaberdashery Reviews

Voted Average (4/5)

183 Votes

18 Reviews

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Exceeding Expectations with Lightning-Fast Delivery

When I stumbled upon hotpinkhaberdashery.com, I was in urgent need of some craft supplies. Intrigued by their promise of 24-hour dispatch, I placed my order with high hopes. However, to my dismay, the delivery took well over two weeks to arrive. Despite this initial disappointment, I decided to reach out to their customer service team. To my surprise, they were incredibly apologetic and offered me a full refund along with a sincere explanation for the delay. Their transparency and willingness to make things right truly impressed me. In the end, the products exceeded my expectations in terms of quality, and the exemplary customer service completely turned around my experience. I appreciate the effort hotpinkhaberdashery.com put into rectifying the situation, and I look forward to giving them another chance in the future.

17 days to receive half an order & no communication unless you chase them!

I ordered from hotpinkhaberdashery.com and experienced an unexpected delay in receiving my order. Despite the 48-hour dispatch time frame advertised on the website, I didn't receive any updates. After reaching out multiple times with no response, I finally got in touch with them on the 17th. It turned out they were still waiting for some stock, which was frustrating given that a week had passed since I placed my order. Fortunately, the customer service team agreed to send out the items they had available and process a partial refund. However, even after this, there were more delays and I had to follow up with them again. I eventually received the partial refund on the 27th and my complete order on the 28th. The experience left me feeling disappointed, especially with the lack of proactive communication and the need for multiple follow-ups. It seems that they may need to review their operations and update their website to reflect more accurate dispatch times. Despite this, I must add that the products themselves are of good quality. If they can address their operational issues and improve communication with customers, I'd definitely consider ordering from them again in the future.

Seems okay, but too slow for my needs.

I stumbled upon hotpinkhaberdashery.com while searching for some unique crafting supplies and was initially excited to find exactly what I needed at a great price. I quickly placed an order, eager to receive my items and get started on my project. However, after a week passed with no updates on my order, I grew concerned. The delay had left me with a tight deadline, prompting me to source the items from a local store instead. While disappointed, I appreciated the seamless cancellation process and the prompt refund that followed. Though the experience wasn't what I had hoped for, the customer service I received was efficient and understanding. While their product availability and pricing was satisfactory, the delay in processing and delivery left me searching for a more expedient option. I would be willing to give them another chance in the future, with the hope that they have addressed their speed and processing issues.

Exceptional Quality and Prompt Customer Service!

As a dedicated crafter, I rely heavily on online haberdashery stores to deliver quality products promptly. When I stumbled upon hotpinkhaberdashery.com and saw their promise of same day dispatch with Royal Mail 24, I was thrilled. Unfortunately, my initial excitement turned into disappointment when my order failed to dispatch after three days, despite their website's assurance. I reached out to their customer service team, expressing my concerns. While they initially denied the promise of same day dispatch, I provided a screenshot of their website clearly stating otherwise. Despite the initial setback, I was pleasantly surprised by their prompt response and willingness to issue a refund without delay. Their customer service truly saved the day, and I commend them for that. While I appreciated their prompt handling of the refund, the hassle of the experience left me hesitant to consider purchasing from them again. I hope they address their dispatch processes to align with their advertised promises, as their customer service is truly commendable.

Unrivaled Quality and Exceptional Service

My journey with hotpinkhaberdashery.com has been nothing short of delightful. As a long-time patron, I am continually impressed by the unparalleled quality and value of their products. The attention to detail in each item showcases their unwavering commitment to excellence. The customer service team deserves accolades for their friendliness and unwavering support. Their proactive approach to out-of-stock items demonstrates a level of care that is truly rare in today's market. I am grateful to have found a company that not only meets but exceeds my expectations time and time again. Thank you, hotpinkhaberdashery.com, for setting the bar high and consistently delivering on your promise of exceptional products and service.

Avoid the Fabric Nightmare: My Honest Experience with Hotpinkhaberdashery

As an online shopper, I had a harrowing experience with hotpinkhaberdashery.com that I wish to share. After urgently ordering fabric with a promised 24-hour delivery, two weeks passed with no sign of my purchase. Upset and concerned, I reached out to their customer service, only to receive a shockingly rude response from the owner, who proceeded to condescendingly explain business operations to me. It's disheartening to see similar experiences from other customers, indicating a troubling pattern of behavior from this company. I feel compelled to caution others against falling victim to this seemingly scam-like operation. It's disappointing and alarming to witness their dismissive and disrespectful treatment of paying customers. My hope is that by sharing my verified experience, others can make informed decisions and avoid the same disappointment. It's essential for businesses to prioritize respectful and transparent communication with their customers, and I implore hotpinkhaberdashery.com to take these concerns seriously and address them promptly.

Ordered and paid in full on 10/10- 24…

I can't thank hotpinkhaberdashery.com enough for their exceptional service. I was a bit hesitant at first, but after placing an order on 10/10, I was pleasantly surprised by the quality of their products. Despite some initial concerns about the delivery, their team promptly addressed my inquiries and ensured a speedy and hassle-free delivery. The craftsmanship of the items surpassed my expectations, and I couldn't be happier with my purchase. The level of care and dedication demonstrated by hotpinkhaberdashery.com truly sets them apart. I highly recommend their products to anyone seeking top-notch quality and outstanding customer service. Thank you for exceeding my expectations!

Disappointed with my experience at hotpinkhaberdashery.com

I wanted to share my recent experience with hotpinkhaberdashery.com. As a passionate crafter, I was excited to come across their website and eagerly placed an order with hopes of same-day delivery. Unfortunately, like many others, my order never arrived, and I was met with silence when reaching out for updates. The lack of communication and unfulfilled promises left me feeling frustrated and disappointed. It's disheartening when a trusted hobby turns into a hassle due to unreliable service. I believe in giving honest feedback, and in this case, I regret to say that I cannot recommend hotpinkhaberdashery.com. The uncertainty of whether your order will be delivered on time is a risk I personally wouldn't take again. I hope my experience serves as a cautionary tale for others who value efficiency and reliability when making online purchases.

Exemplary Speed and Precision!

I cannot thank Hot Pink Haberdashery enough for their swift and efficient service! As a first-time customer, I was blown away by how quickly my order was processed and delivered. The accuracy of the fabric description on their website deserves special recognition, as it allowed me to perfectly match the new fabric with some I had bought previously. Their competitive pricing and reasonable delivery costs make them a top choice for all my future sewing needs. Without a doubt, I will be singing their praises to all my sewing friends. Thank you, Hot Pink Haberdashery, for an outstanding experience!

Unparalleled Customer Service and Exquisite Quality Fabrics

I just had to share my amazing experience with hotpinkhaberdashery.com! I encountered a small hiccup with my order, but thanks to Daisy from customer service, the issue was swiftly and efficiently resolved. Not only that, but my order arrived the very next day, which completely exceeded my expectations! The fabrics I received were of such exceptional quality that I've already started planning my next purchase. The level of service I received was beyond outstanding, and I am already looking forward to my next shopping experience with hotpinkhaberdashery.com. This has been nothing short of a remarkable 11/10 experience!

Excellent 😄

I cannot express how pleased I am with my experience at hotpinkhaberdashery.com. Initially, I was slightly apprehensive after reading a few negative reviews, but my worries disappeared as soon as I placed my order. The speed of service was exceptional, with my order arriving just four days after I placed it. What truly stood out was the customer service. I had a question and received a prompt reply on the very same day. This level of care and attention is rare to find these days, and it made a world of difference. The fabric I ordered, a soft washed 4oz denim, exceeded my expectations. Its quality was superb, and I could not have been happier with my purchase. Thank you, hotpinkhaberdashery.com, for a seamless and delightful experience. I will definitely be returning for more of your fantastic products.

Hot Pink Haberdashery Goes Above and Beyond

I recently had a wonderful experience with hotpinkhaberdashery.com. When I ordered lining for a sewing project, I accidentally chose the wrong color due to personal distractions. However, fate stepped in when HPH contacted me about their stock issue and offered me a solution. It was only after this interaction that I realized my mistake and reached out to Daisy at HPH. Without hesitation, they promptly dispatched the correct white lining for me. This level of after-sales service is truly exceptional. Not only did they handle the stock issue with professionalism and care, but they also swiftly corrected my own error. HPH's friendly and reliable team exemplifies what it means to go above and beyond for their customers. I am grateful for their proactive approach and quick resolution, and I wholeheartedly recommend them to anyone in need of haberdashery supplies. Thank you, HPH, for your outstanding service!

Hot Pink Haberdashery Delivers Exceptional Service and Communication

I am thrilled to share my experience with hotpinkhaberdashery.com. The team at Hot Pink Haberdashery has truly exceeded my expectations with their fantastic and fast service. Not only did my order arrive in record time, but the communication from their team was proactive and exemplary. I was particularly impressed when they encountered a shortage in my order. Instead of making the decision on their own, they took the time to reach out to me and discuss the best course of action. This level of customer care is rare and highly appreciated. I am genuinely impressed by Hot Pink Haberdashery's commitment to customer satisfaction and their proactive approach to resolving issues. This experience has undoubtedly earned my trust, and I am eagerly looking forward to engaging in more business with them in the future. I wholeheartedly recommend Hot Pink Haberdashery to anyone in search of a reliable and customer-focused service.

Great small business

⭐️⭐️⭐️⭐️⭐️ I cannot say enough about my experience with hotpinkhaberdashery.com! I've been a loyal customer for quite some time, and each interaction with them just solidifies my appreciation for their business. Not only do they have a fantastic range of products, but their website is so user-friendly that it truly makes the shopping experience a breeze. I recently made a mistake with my order, selecting the wrong color and width for a flat elastic. Panicked, I made a quick phone call to their team around 5:00pm. To my surprise, they not only addressed my issue with efficiency and professionalism, but they also had the corrected order shipped out to me the very next morning. I was absolutely amazed to receive it less than 24 hours later! HotPink's dedication to customer satisfaction and their swift problem-solving skills truly set them apart. I am beyond grateful for their exceptional service and highly recommend them to anyone in need of top-notch haberdashery products. Thank you, hotpinkhaberdashery.com, for always going above and beyond for your customers!

Hot Pink Haberdashery: A Crafting Oasis!

Hot Pink Haberdashery has become my new go-to online store for all things crafting! I recently stumbled upon their website and was blown away by the incredible selection of fabrics and more. I found everything I needed to complete a bag project that had been sitting unfinished for weeks. The best part? The delivery was incredibly fast, allowing me to dive right back into my project without any delay. I'm thrilled to have found Hot Pink Haberdashery and can't wait to explore their offerings further for my future projects. Thank you for being a crafting oasis! 5 stars!