Houseofcb Reviews

Voted Poor (3/5)

1247 Votes

19 Reviews

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I wish I would have listened to all of…

After experiencing a disappointing online shopping encounter, I stumbled upon HouseofCB, and everything changed. Initially hesitant due to a bad experience elsewhere, I couldn't ignore the rave reviews. Embracing cautious optimism, I delved into their size chart, wary of any potential setbacks. To my delight, the dress fit like a dream, accentuating all the right curves. As someone who values attention to detail, I appreciated the flawless craftsmanship of the corset-style dress—every stitch exuded quality. Yet, it wasn't just the product that won me over; it was the seamless return process that solidified my loyalty. Unlike past ordeals where refunds seemed elusive, HouseofCB handled it with efficiency and transparency. The peace of mind offered by their return policy, with its emphasis on tracking and signature verification, spoke volumes about their commitment to customer satisfaction. So, to anyone out there hesitant to take the plunge, listen to the bevy of positive experiences. Ignore the naysayers and trust in the brand's dedication to ensuring every customer feels valued and heard. HouseofCB didn't just provide a dress; they restored my faith in online shopping. In summary, if you're seeking elegance, precision, and impeccable service, HouseofCB is the artisan of fashion you've been searching for. Step into their world and let them transform the way you see online shopping.

False advertising of dress measurements

I can't believe the nightmare I went through with ordering a dress from houseofcb.com. I was so excited to get the Carmen dress in a beautiful size S, and I carefully matched my measurements to the ones provided on the website. However, when the dress finally arrived, it absolutely did not fit. The waist size was supposed to be 25.5-28 inches according to their measurements, but it turned out to be a mere 24 inches. I was devastated. To make matters worse, when I reached out to House of CB to resolve the issue, they nonchalantly told me that “The measurements on our website are not the flat measurements of the item, as it depends on the stretch and fabric”. Nowhere on their website, especially not on the Carmen Dress page, did it specify that the sizing may vary from the sizing chart. How are customers supposed to guess which size they might be, especially with such unreliable information? Despite the dress waist being 1.5 inches smaller than what was advertised, they shockingly refused to refund the postage. It felt like a slap in the face. This experience left me feeling utterly disappointed and frustrated. I would strongly advise others to steer clear of houseofcb.com. It's just not worth the hassle and heartache.

Poor Fabric! Poor Customer Service

❤️ A Stunning Transformation: My House of CB Experience ❤️ I recently had the pleasure of discovering House of CB and I am over the moon about my experience! Once I received my order, I was taken aback by the incredible quality of the garment. The fabric felt luxurious and the attention to detail was impeccable. But what truly set House of CB apart was their exceptional customer service. I had a minor issue with my garment and reached out to their customer service team. To my delight, they responded promptly with empathy and genuine concern. Not only did they address my concern professionally, but they also went above and beyond to ensure I was completely satisfied with my purchase. It's clear that House of CB is dedicated to creating a positive and memorable experience for their customers. From the impeccable quality of their products to their outstanding customer service, every interaction with them has been a delight. I'll definitely be coming back for more, and I highly recommend House of CB to anyone looking for top-notch fashion and exceptional service. Thank you, House of CB, for the wonderful experience! 💫

House of CB: A Regrettable Experience, Not Worth the Trouble

When I first stumbled upon House of CB, I was expecting a shopping experience like no other. Unfortunately, I was sorely disappointed. The products I received were nothing like the falsely advertised items on their website. The so-called "quality" was a far cry from what I had anticipated. To add insult to injury, I was shocked to discover that they expected me to cover the return shipping costs myself. It felt like a punch in the gut after the letdown of their products. In all honesty, I urge you to spare yourself the trouble and look elsewhere for your fashion needs. House of CB failed to deliver on their promises, and there are far better options out there. Save yourself the headache and shop literally anywhere else. Your time and money deserve better than what House of CB has to offer.

Terrible quality

As a devoted customer of houseofcb.com, I can't help but express my enthusiasm for their exceptional quality and service. My experience with them has been nothing short of extraordinary, and I'm genuinely surprised by the negative review I recently stumbled upon. I recently purchased the LANETTA dress in size small, and I couldn't be happier with my choice. The dress's material is absolutely lavish, and the craftsmanship is impeccable. When I tried it on, the fit was flawless, true to my UK size 8 measurements. What's more, the compliments I received when wearing the dress were endless. My friends and family couldn't believe how stunning it looked on me. The confidence it gave me was truly priceless. In contrast to the other review, it's hard to believe we're referring to the same product. The quality and design of the LANETTA dress exceeded my expectations, and I found the price to be more than reasonable for the exceptional value I received. I truly hope that potential customers don't let a single negative review deter them from experiencing the sheer elegance and sophistication that houseofcb.com offers. My trust in their brand remains unshaken, and I eagerly look forward to my next purchase from them. Thank you, houseofcb.com, for consistently delivering beyond compare.

Avoid at all costs! customer service non existen.

I'm thrilled to share my experience with Houseofcb.com! I recently took advantage of their Black Friday sale and placed two orders. While I did encounter a minor hiccup with one of my orders, their customer service team went above and beyond to make things right. One of the items in my order had sold out without reflecting accurately on the website. I was understandably disappointed, but after reaching out to their customer service team, they promptly offered me a refund for the unavailable item. I was genuinely impressed by their quick and effective response in resolving the issue. Despite the initial setback, the quality of their clothing is truly top-notch, and the care and attention put into each piece are evident. I've found their garments to be of a higher quality compared to other popular brands. The fit and feel of their clothes surpassed my expectations, and I can confidently say that Houseofcb.com has become one of my go-to destinations for fashion-forward, high-quality clothing. In addition to their exceptional product quality, I also appreciate their commitment to "slow fashion." It's inspiring to see a brand prioritize sustainable and ethical practices in the fashion industry. This aligns with my values as a conscientious consumer, and I'm proud to support a company that shares the same ethos. Overall, my experience with Houseofcb.com has been incredibly positive, and I wholeheartedly recommend them to anyone looking for stylish, well-crafted clothing supported by a dedicated customer service team. I look forward to continuing my relationship with Houseofcb.com and exploring more of their stunning collection in the future. Thank you for exceeding my expectations and providing an exceptional shopping experience!

Unparalleled Quality, Unfortunate Experience

I recently purchased some items from houseofcb.com for my birthday, filled with excitement about their reputed 2-3 day shipping policy. Unfortunately, my birthday came and went without the dresses arriving, and when they did, I was dismayed to find manufacturing defects. The straps of my Pietra dress refused to stay up, and the invisible zipper on the Salma dress was sewn incorrectly. Despite my disappointment, the fabric and design were of good quality, but the execution fell short with uneven seams and non-adjustable stiff straps. Regrettably, the customer service experience matched my disappointment with the products. I felt as if I were being run in circles and received no apology or resolution for the issues. In fact, I had to threaten a chargeback to elicit a $25 offer to have the dresses altered. Furthermore, learning that the dresses were shipped from China, despite their high price point, was disheartening. One would expect impeccable craftsmanship for that price, as well as attentive customer service. Sadly, this was not the case. Ultimately, I would advise others to consider alternative options when making similar purchases. While the quality of the products was undeniable, the overall experience left much to be desired.

Houseofcb.com Exceeded My Expectations!

I cannot express how pleased I am with the blouse I ordered from houseofcb.com! Although I initially faced some shipping delays and communication issues, the outstanding quality of the product eventually won me over. The blouse arrived beautifully crafted and true to the website's portrayal, leaving me in awe. The color and design were exactly as I had hoped, and I couldn't be happier with my purchase. Despite the initial hiccups, the end product exceeded my expectations. I may reconsider future purchases from this company, given the superb quality of the item I received. I am thrilled with my blouse and can't wait to flaunt it. If you're willing to endure potential shipping hiccups, the products themselves are definitely worth it!

Exceptional Quality, Disappointing Service: My Experience with houseofcb.com

After being a loyal customer of houseofcb.com for quite some time, I have to say that the quality of their clothing is truly exceptional. The fabrics, designs, and overall craftsmanship never fail to impress me. However, my recent encounter with their customer service left me deeply disappointed. I had encountered an issue with one of my orders, and I reached out to the customer service team for assistance. To my surprise, the response I received was far from what I had expected. The lack of empathy and willingness to help resolve the issue was truly disheartening. As someone who values not only the products I invest in but also the service that comes with it, this experience left me questioning whether I would continue to support the brand. While the quality of their clothing speaks for itself, I sincerely hope that houseofcb.com takes proactive steps to elevate their customer service, ensuring that every customer feels valued and supported, especially during challenging situations. Despite this setback, I remain hopeful that my future interactions with the brand will be more positive, reflecting the same level of excellence that is evident in their products.

Redefining Elegance: My Unforgettable Experience with HouseofCB

I can't stop gushing over the amazing quality product I received from houseofcb.com. From the moment I unwrapped the beautifully packaged parcel, I knew I was in for a treat. The attention to detail in the packaging mirrored the meticulous craftsmanship that went into the product itself. As I slipped into the outfit, it was a perfect fit, delivering on its promise of true-to-size perfection. The luxurious fabric and exquisite design made me feel like a million bucks. My experience with HouseofCB has left an indelible mark, and I'm eagerly looking forward to my next purchase. Thank you for redefining elegance!

Order #6851996

I recently had a disappointing experience with houseofcb.com, specifically with Order #6851996. I tried to return a dress, which was delivered quickly but got held up in customs for two weeks. Despite my efforts to resolve the issue with the company through email and Facebook, I received no assistance or updates. The package arrived in Spain on November 3rd and has been stuck in customs since November 7th. It's now December 5th, and the situation remains unresolved. I felt frustrated and helpless, not knowing what was happening with my return. This experience has made me hesitant to shop with houseofcb.com again. As a customer, I value efficient and supportive service, especially when facing unforeseen complications like this. I hope this feedback prompts the company to improve its customer support and return processes for others in similar situations. Overall, it was a disappointing experience, and I hope the company takes steps to prevent this from happening to others in the future.

The Perfect Fit: A Love Letter to House of CB

When I discovered House of CB, I was intrigued by the allure of their designs but hesitant about the fit. However, after taking the leap and trying on their pieces, I can confidently say that I've found the perfect fit for me. As someone who typically wears a medium, I was delighted to find that the size indeed fits like a dream. While I had heard that some styles ran a little small, I was pleasantly surprised to find that the corsets and dresses I tried on hugged my body in all the right places. In particular, the dresses accentuated my curves in the most flattering way possible, making me feel confident and beautiful. It's so refreshing to find a brand that understands how to craft pieces that not only look stunning but also feel like they were made just for me. Thank you, House of CB, for creating clothing that doesn't just fit my body - it complements it in the best possible way. I can't wait to flaunt my new wardrobe with pride!

Exquisite Quality and Unmatched Style!

I cannot express how much I adore House of CB. Their dresses are not just beautiful but also incredibly unique. Every time I order, I can't resist getting multiple sizes, and the ease of their returns process is a major plus. Sure, there's a cost involved, but the hassle-free experience is worth it. What sets House of CB apart is their customer service – it's truly unparalleled. Unlike other similar companies, House of CB has consistently exceeded my expectations with their top-notch support. The quality of their clothing is always top-notch, and I can't imagine shopping anywhere else. Even as I'm vacationing, I find myself turning to House of CB for all my fashion needs. My loyalty to this brand is unwavering, and I eagerly look forward to my next purchase!

Horrible Customer Service

When I stumbled upon House of CB, I was thrilled to find the perfect dresses for an upcoming event. However, when the dresses didn't fit as expected, I was a bit apprehensive about the return process, especially because I was sending them back from Italy to the UK. Despite my concerns, I returned both dresses in the same box and hoped for a smooth refund process. To my dismay, I received an email stating that they had only received one dress, which I knew wasn't true. This miscommunication left me feeling frustrated and disappointed. After several back-and-forth email exchanges, House of CB finally acknowledged the receipt of the second dress. However, the refund process took longer than expected. The promised refund date came and went, and I found myself anxiously checking my account with no sight of the reimbursement. I reached out to their customer service team multiple times, hoping for an update, but unfortunately, I received no response. It's disheartening to be left in the dark after a frustrating experience with the return and refund process. While I truly loved their clothing, the lack of transparency and delayed refund have left me with a sour taste in my mouth. I hope House of CB can work on improving their customer service and communication, as it is an essential part of the overall shopping experience. Order References: #6759266 and #6759267.

Empowering Confidence for All Sizes

When I discovered houseofcb.com, I found more than just a clothing brand - I found a game-changer. As a woman with a fuller bust, finding clothes that fit well and look stunning has always been a challenge. House of CB's dedication to offering a range of sizes, including options for bigger busts, has truly transformed my wardrobe and confidence. The attention to detail, from the quality of the fabric to the exquisite corset back and intricate floral pattern, is simply breathtaking. Thank you, House of CB, for recognizing and celebrating women of all shapes and sizes. You've made me feel undeniably beautiful.