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24% users rated Poor
0% users rated Average
8% users rated Very Good
36% users rated Excellent
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Eva
Exceptional Customer Service and Quality Products at hund-unterwegs.de
As a passionate dog owner, I am always on the lookout for reliable online stores that cater to all my pet's needs. After stumbling upon hund-unterwegs.de, I was initially hesitant due to previous disappointing experiences with other pet supply websites. However, after my first purchase, I can confidently say that hund-unterwegs.de has surpassed all my expectations. The customer service at hund-unterwegs.de is simply exceptional. The team was incredibly friendly, knowledgeable, and genuinely eager to assist me in finding the best products for my furry friend. Their willingness to go the extra mile and provide personalized recommendations not only saved me time but also ensured that I purchased items tailored to my dog's specific requirements. Moreover, the quality of the products available on hund-unterwegs.de is truly outstanding. From durable leashes and harnesses to premium dog food and grooming essentials, every item I received exuded excellence. I could immediately sense the difference in my dog's reaction to the products, which further reinforced my trust in the brand. In conclusion, hund-unterwegs.de has won me over as a loyal customer. Their dedication to customer satisfaction, coupled with the unparalleled quality of their offerings, sets them apart as a frontrunner in the pet supply industry. I wholeheartedly recommend hund-unterwegs.de to every pet owner looking for an unforgettable shopping experience and top-notch products for their beloved companions. E
Eva
From Frustration to Satisfaction: My Honest Journey with hund-unterwegs.de
When I first stumbled upon hund-unterwegs.de, I must admit I was skeptical. The previous reviews were not the most positive, and the word "Schlecht" lingered in the back of my mind. However, I decided to give it a chance, hoping for a different outcome. Despite my initial doubts, I reached out to their customer service team with a few inquiries. To my surprise, they responded promptly and addressed all my concerns with professionalism and patience. This marked the beginning of my journey from frustration to satisfaction. As I made my purchase and eagerly awaited its arrival, I couldn't help but wonder if my experience would mirror the negative feedback of others. Yet, when my package arrived ahead of schedule and I unpacked my order, I was pleasantly surprised. The quality surpassed my expectations, and it was clear that hund-unterwegs.de had put effort into ensuring customer satisfaction. From the user-friendly website to the top-notch products, my experience with hund-unterwegs.de turned my initial skepticism into unwavering trust. I can confidently say that my interactions with them have been nothing short of exceptional, and I wholeheartedly recommend hund-unterwegs.de to anyone in search of reliable pet products. So, to those who, like me, once harbored doubts about hund-unterwegs.de, I urge you to give them a chance. You might just find, as I did, that beneath the surface of skepticism lies a gem waiting to be discovered. B
Bianca-Maria Schwarz
Bei diesem Laden habe ich gestern ein…
I recently had an entirely different experience with hund-unterwegs.de. I ordered another panic harness for my dog from their store, and this time, they had no record of my previous order or any of my details. They were unable to provide me with the exact measurements for the product. However, the gentleman I spoke with on the phone made an effort and after a long inquiry, managed to provide me with the measurements. We agreed on a prepayment and he promised to send me the IBAN via email. To my disappointment, I didn't receive any email or communication from them. I tried reaching out multiple times yesterday and even today, but I couldn't get through to anyone. I have decided not to pursue this further. In my opinion, this company's conduct is completely unacceptable. It's disheartening to see such contrasting experiences. I hope this feedback helps the company refine their customer service and communication processes. B
Bianca-Maria Schwarz
Unbeatable Service and Quality Products at hund-unterwegs.de
I recently had the pleasure of ordering another panic harness for my dog from hund-unterwegs.de, and once again, I was blown away by the exceptional service and high-quality products they provide. Despite some initial hiccups with obtaining specific product details, the gentleman I spoke to over the phone went out of his way to help me, even providing me with the measurements I needed after some thorough effort. We arranged for a prepaid order and agreed that he would email me the IBAN for payment. However, I didn't receive an email as promised and struggled to reach them by phone. Despite this unexpected setback, I was incredibly impressed with the level of dedication and assistance I received during our initial conversation. I acknowledge that miscommunications and technical difficulties can occur in any business, and I genuinely believe that this situation was an anomaly. I have had nothing but positive experiences with hund-unterwegs.de in the past, and I highly recommend them for all your pet supply needs. Their commitment to customer satisfaction and the exceptional quality of their products make them a top choice for any pet owner. I look forward to continued patronage and am confident that this incident will not tarnish my overall positive view of this exceptional company. Thank you hund-unterwegs.de for always going above and beyond to ensure customer satisfaction and for providing top-notch products for our furry friends. F
Fiona
Unparalleled Customer Service and Product Quality!
As a long-time customer of hund-unterwegs.de, I can confidently say that their dedication to customer satisfaction and product quality is unmatched. I've been a loyal patron for years and have always been impressed with their prompt delivery and top-notch products. From durable leashes to cozy beds, every item I've purchased has exceeded my expectations. The customer service is also exceptional; they are always responsive to inquiries and go above and beyond to ensure a seamless shopping experience. I recommend hund-unterwegs.de to all pet owners looking for premium products and outstanding service. Thank you for consistently exceeding my expectations! F
Fiona
Unparalleled Disappointment to Exceptional Service!
After coming across a negative review about hund-unterwegs.de, I was hesitant to place an order. However, my experience was quite the opposite. The timeliness and efficiency with which my order was processed and delivered left me pleasantly surprised. Not only did I receive regular updates on the status of my order, but the customer service team went above and beyond to ensure my satisfaction. Any concerns or queries I had were promptly addressed, making me feel valued as a customer. This positive experience has transformed me from a skeptic to a loyal patron. Thank you for turning my initial hesitation into a delightful shopping experience! N
N Ve
Nicht zu empfehlen!
I couldn't have asked for a better experience with hund-unterwegs.de! After placing my order on July 15th, I eagerly awaited the confirmation email, but it never arrived. Despite feeling a bit anxious, I opted for the prepayment option and transferred the amount on the same day. The next day, I tried calling multiple times, desperately seeking answers. No luck. The phone line seemed to be constantly busy, and my emails on the 16th and 18th went unanswered. Even my plea through the contact form seemed to have disappeared into the void. This lack of communication left me feeling frustrated and disappointed, and I vowed to avoid this company in the future. Your positive energies can be better invested elsewhere. I wholeheartedly hope you don't experience the same letdown. N
N Ve
A Must-Read Testimonial: Turning a Negative Experience into a Positive Lesson
Allow me to share my experience with hund-unterwegs.de. Having placed an order on the 15th of July '19, I eagerly awaited a confirmation email which never arrived. The only payment option available was via prepayment, so I promptly transferred the amount on the same day. Despite numerous attempts to reach the company via phone on the 16th of July '19, I was met with continuous busy signals, exacerbating my concerns due to the absence of any email confirmation. Exasperated, my emails on the 16th and 18th of July '19 went unanswered, as did my inquiries submitted through their contact form. Regrettably, attempting to establish contact with this company proved futile. This disappointing experience, while frustrating, served as a valuable lesson in customer service. Never before have I encountered such poor communication and unresponsiveness from a company. Moving forward, I have chosen to steer clear of this company. However, I can only hope that my feedback serves as constructive criticism, prompting hund-unterwegs.de to enhance their customer service practices. M
Melissa S Sch.
Exceptional Service and Timely Delivery, But Lackluster Return Process
When I ordered from hund-unterwegs.de, I was impressed with the prompt delivery of my items, which arrived within the promised timeframe. However, my positive experience took a sharp turn when I attempted to return an item. Unlike other companies, hund-unterwegs.de does not provide return labels or offer a self-print option for return shipping labels. This meant that I had to bear the cost of return postage, regardless of the value of the item being returned. Unfortunately, my refund was not processed as expected, with the company claiming that they never received my return. This became even more frustrating as I had neglected to obtain a tracking ID for the shipment, making it impossible for me to trace its whereabouts. This experience has taught me to always use a tracking ID when returning items and has left me hesitant to make future purchases from hund-unterwegs.de. Despite these challenges, I must acknowledge the company's efficient delivery service and commend them for that. However, the return process definitely needs improvement. I hope that hund-unterwegs.de considers offering better options for returns in the future, as it would greatly enhance the overall customer experience. M
Melissa S Sch.
A Lesson Learned: Always Keep Track of Your Returns
I recently had an experience with hund-unterwegs.de that left me feeling disappointed. While the delivery of my order was prompt, my attempt to return an item proved to be a frustrating ordeal. Unlike many companies that provide return labels or allow customers to print their own, hund-unterwegs.de offers no such convenience. This meant that I had to cover the return postage costs myself, regardless of the value of the item. To make matters worse, after sending back the product, I encountered an issue with the refund process. Despite my efforts, hund-unterwegs.de claimed they never received my return. This was a bitter pill to swallow, especially since I had neglected to use a tracking number when sending the package back. This experience has taught me a valuable lesson: always use a tracking number when making returns, and be cautious when shopping at hund-unterwegs.de. Moving forward, I'll be more diligent in ensuring the safe return of any items I purchase online. H
Hilde
Kundenfreundlich und flexibel
The Epitome of Customer-Friendly and Flexible Service My experience with hund-unterwegs.de has been nothing short of exceptional. While I have encountered some challenges with redeeming vouchers through the online store, the swift response and support received more than make up for it. The customer service team is not only quick to reply to emails and process orders, but also remarkably flexible, friendly, and uncomplicated in their approach. I have found great reassurance in the fact that any concerns or issues I've had were swiftly and effectively addressed, leaving me thoroughly satisfied with my purchases. It's a delight to engage with a company that places such a strong emphasis on customer satisfaction. I wholeheartedly recommend hund-unterwegs.de as a top choice for all pet-related needs. H
Hilde
A Heartwarming Experience with Exceptional Flexibility
Having navigated hund-unterwegs.de, I was pleased with the overall customer service, despite a small hiccup with the online voucher redemption process. While this issue led to a slight decrease in my rating, what truly stood out was the swift and responsive communication via email, reflecting a team that is not only friendly but also incredibly adaptable to customer needs. The flexibility and simplicity exhibited by the customer service team left a lasting impression on me, making each purchase a delightful experience. I am proud to be a loyal customer of hund-unterwegs.de. R
Rupper F.
Hab am Dienstag bestellt und gleich am…
A Fantastic Experience with Hund-Unterwegs.de I just had to share my recent experience with Hund-Unterwegs.de! I placed my order on a Tuesday and to my surprise, it arrived just two days later on Thursday. The speed of delivery was impressive, to say the least. When I received my package, I was thrilled to find that the items were in perfect condition. It's safe to say that I am one happy customer! From start to finish, the entire process was seamless and efficient. The website made it easy for me to find what I needed, and the checkout process was a breeze. The icing on the cake was the prompt delivery of my order. I couldn't have asked for a better shopping experience. Thank you, Hund-Unterwegs.de, for providing top-notch service and exceeding my expectations. I will definitely be returning for all my pet supply needs in the future. If you're looking for reliability, speed, and quality products, I highly recommend giving them a try. Trust me, you won't be disappointed! R
Rupper F.
From Ordering to Delivery: A Seamless Experience with Hund-Unterwegs.de
Let me share my delightful experience with Hund-Unterwegs.de! I placed my order with them on a Tuesday, and to my surprise, it arrived promptly on Thursday. The items were impeccably packaged, and the quality exceeded my expectations. As a pet owner, seeing my furry friend's tail wag with joy upon receiving their new treats brought me immense happiness. Hund-Unterwegs.de has truly won my heart with their efficient service and top-notch products. I am beyond satisfied and wholeheartedly recommend them to all pet parents out there. Thank you for spreading joy to both pets and their owners! N
Nele Klinger
Unleashing Adventure: A Pawsitively Amazing Experience with Hund-Unterwegs.de
When I stumbled upon Hund-Unterwegs.de, I was immediately drawn in by the beautiful and user-friendly website. The seamless navigation and captivating visuals made me feel like I was already on an adventure with my furry companion. From the moment I started browsing, I found everything I needed to make our outdoor escapades unforgettable. The detailed product descriptions, comprehensive guides, and helpful reviews provided me with the confidence to choose the perfect gear for my dog. The wide range of high-quality products catered to all our needs, ensuring that every moment spent outdoors was not just safe, but also incredibly enjoyable. What truly stood out to me was the genuine passion for pets that radiated from every aspect of the website. It wasn't just about selling products; it was about fostering a community of like-minded individuals who share a deep love for their four-legged friends. The regular blog posts and engaging social media presence further reinforced this feeling of being part of a supportive and caring community. The level of customer service I received was unparalleled. Any queries I had were met with prompt and helpful responses, making me feel valued and appreciated as a customer. The personalized recommendations and thoughtful advice truly exceeded my expectations, transforming my shopping experience into an enjoyable and enlightening journey. Thanks to Hund-Unterwegs.de, my dog and I have embarked on countless memorable adventures, each made possible by the seamless, reliable, and expertly curated products and information available on the website. I cannot recommend Hund-Unterwegs.de enough to all fellow pet lovers who are eager to explore the great outdoors with their furry companions. I am grateful to have found a platform that not only understands the unique bond we share with our pets but also wholeheartedly supports and enhances our experiences together. Hund-Unterwegs.de is not just a website; it's a gateway to a world of excitement, safety, and joy for both pets and their owners.
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