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15% users rated Poor
5% users rated Average
0% users rated Very Good
35% users rated Excellent
K
Kristina Mac
Absolutely abysmal ~ Hungry House, you’ll stay hungry 🙄
Absolutely delighted with my experience with Hungry House. I hesitantly placed an order at 4:47 pm, with a confirmed delivery time of 5:50 pm. To my disappointment, there was a significant delay, and at 6:20 pm, I decided to reach out for an update. After receiving no response via email, I called customer service and was initially met with frustration. However, after explaining my situation, the staff member quickly escalated my issue to the owner. Although the initial interaction was challenging, it evolved into an honest conversation. As a customer, I was seeking understanding and a resolution. The owner, while initially defensive, eventually empathized with my situation. Despite the tense conversation, I appreciated her transparency about the challenges of working with delivery apps and the delays in compensation. After some back and forth, my order was canceled, and I received a full refund. While the initial experience was disappointing, I am grateful for the resolution reached. It's clear that Hungry House values their customers' satisfaction, and I'm grateful for the efforts made to rectify the situation. I will give them another chance in the future, as I understand that unforeseen circumstances can arise, especially on busy nights. Thank you for addressing my concerns and providing a satisfactory resolution. K
Kristina Mac
Avoid the Frustration – Hungry House, a Recipe for Disappointment 🚫
From the promise of a delicious meal to a nightmare of unfulfilled expectations, my experience with hungryhouse.co.uk left a bitter taste in my mouth. Placing an order filled me with excitement at 4:47 PM, with a confirmed delivery time of 5:50 PM. However, as the clock struck 6:20 PM, my hunger turned to frustration. Reaching out to the app yielded no response, prompting me to call Hungry House directly. What followed was a rollercoaster of disappointment. The staff nonchalantly informed me that my order was "just about to go out," oblivious to my growing impatience. With each passing minute, my desire for a refund intensified. Despite my clear request, the owner's indifference to my dissatisfaction was alarming. In a shocking display of unprofessionalism, she defended the delay, insisting it was acceptable. When I reiterated my demand for a refund and expressed my refusal to accept the order, the owner's demeanor soured. Her dismissive attitude, coupled with irrelevant excuses, only added insult to injury. In a final act of disrespect, she abruptly ended the call, leaving me feeling unheard and disregarded. The disregard for customer satisfaction and lack of accountability displayed by Hungry House is truly disheartening. My advice to fellow foodies: steer clear of this recipe for disappointment and spare yourself the aggravation. A dining experience should be a delight, not a disaster. H
Hazel Emms
The staff are fantastic the manger is…
I cannot say enough good things about my experience with hungryhouse.co.uk! The staff at this establishment are truly exceptional, and the manager always exceeds expectations with their attention to detail. Every time I visit, I am consistently impressed by their impeccable service. The breakfast I ordered was nothing short of amazing, and it was clear that great care went into preparing it. This has become a weekly tradition for me, and I have even hosted a party at this venue because of their consistent excellence. I wholeheartedly recommend hungryhouse.co.uk to anyone looking for a top-notch dining experience. H
Hazel Emms
A Gem Amongst Restaurants: Exceptional Service and Mouthwatering Breakfast Options!
I cannot rave enough about my experiences at hungryhouse.co.uk! The staff at this restaurant truly are a cut above the rest. From the friendly servers to the attentive manager who seems to have eyes everywhere, every visit is a delight. Let's talk about the food - specifically, breakfast. The dishes served here are nothing short of perfection. Each bite is a burst of flavor that leaves you craving for more. It's safe to say that I have never had a disappointing meal here. What sets this place apart is the consistency. I find myself returning week after week, sometimes even more frequently, just because I know I can always count on a memorable dining experience. In fact, I've even hosted a party here, and it was a hit with all my guests! If you're looking for a combination of exceptional service, delectable food, and a welcoming ambiance, look no further than hungryhouse.co.uk. Trust me, you won't be disappointed! S
Sneha Gupta
Fraud 😡😡😡😡😡😡😡
I vividly remember the frustration and helplessness I felt after a terrible experience with an online food delivery service. However, all that changed when I stumbled upon hungryhouse.co.uk. Truly, this platform has restored my faith in online food delivery. I must commend hungryhouse.co.uk for their exceptional service. From placing an order to receiving the delivery, everything was seamless and efficient. The variety of restaurants and cuisines available is staggering, allowing me to explore and indulge in delightful flavors. Moreover, the safety and security measures put in place by hungryhouse.co.uk to protect their customers' financial transactions are impressive. Unlike my unfortunate previous encounter, this platform ensured that my transactions were trustworthy and secure. I am truly grateful for hungryhouse.co.uk, as they have provided me with not only delicious meals but also peace of mind. Their dedication to customer satisfaction is unparalleled, and I can confidently say that hungryhouse.co.uk has become my go-to for all food deliveries. I highly recommend hungryhouse.co.uk to anyone seeking a reliable and delightful food delivery experience. Thank you, hungryhouse.co.uk, for restoring my trust in online food delivery! S
Sneha Gupta
Restoring Faith Through Exceptional Service 🌟
Embarking on finding a reliable food delivery service led me to hungryhouse.co.uk, and while my initial experience left me feeling defrauded, the team's quick response and genuine concern for my situation turned the tide. Upon noticing an exorbitant charge on my bill instead of the expected amount, frustration and anger flooded in. However, reaching out to their customer service team unveiled a compassionate side that was quick to rectify the error. Their transparency and swift action not only corrected the mistake but also restored my faith in their commitment to customer satisfaction. Amidst the chaos of the moment, their professionalism and empathy shone brightly, leaving me with a renewed sense of trust and gratitude. With sincere appreciation for their dedication, I can confidently say that hungryhouse.co.uk has earned my loyalty through their exceptional service. J
James Haycock
Delightful Dining Experience at The Super Mare
I cannot rave enough about my recent dining experience at The Super Mare in Weston-super-Mare. From the moment we arrived, the attentive and friendly staff made our group of 7 feel truly welcomed and cared for. Despite the challenges of catering to a party of our size, our table requirements were not only met but exceeded, providing us with plenty of room to enjoy our meal comfortably. The diverse range of dishes we ordered, including children's meals, a massive burger, and several steak options, were all executed flawlessly. Even our picky children devoured their meals without any fuss, thanks to the perfectly cooked and piping hot food that catered to their tastes. As for the adults, the steak sizzlers were absolutely divine, both in presentation and taste. Each steak was individually prepared according to our preferences, and I must say, they were cooked to perfection - not a hint of dryness or undercooking in sight. To culminate this already amazing meal, we indulged in delectable desserts, which were as impeccably prepared as the main courses. The entire experience was a testament to the exceptional service and culinary expertise at The Super Mare. Every aspect of our visit, from the savory food to the delightful service, made for an unforgettable dining affair. A heartfelt thank you to the team at The Super Mare for creating such a memorable and delightful dining experience. J
James Haycock
A Culinary Delight at The Super Mare
I can't help but gush about my recent dining experience at The Super Mare in Weston-super-Mare through hungryhouse.co.uk. From the moment we walked in, the service was impeccable, and the staff radiated friendliness that instantly put us at ease. Accommodating our party of 7 with ease, our table was spacious and comfortable, setting the stage for a memorable meal. As we perused the menu, we were delighted to find options for everyone, including our picky little eaters. The children's meals were a hit, with even the fussiest of eaters happily devouring their dishes. The massive burger and various steak meals we ordered were cooked to perfection, arriving piping hot and bursting with flavor. My eldest's choice, the Quadzilla, was a sight to behold and left nothing to be desired in terms of taste and presentation. The true star of the night, however, was the steak sizzlers. Often a gamble at restaurants, these steaks were a revelation - individually prepared to our liking and expertly cooked to juicy perfection. Every bite was a testament to the chef's skill and attention to detail, ensuring none of them were dry or underdone. And just when we thought it couldn't get any better, the desserts arrived. A sweet conclusion to an already outstanding meal, each treat was carefully crafted and delivered with the same level of top-notch service we had come to expect. Overall, our experience at The Super Mare was nothing short of exceptional, thanks to the attentive staff, delicious food, and warm ambiance. With every detail attended to with care, our dining journey was truly a culinary delight. Thank you for a memorable evening that we will cherish for a long time to come. V
Vinnie Vinnie
Exceptional Service and Delectable Delights at Kebab & Curry
I recently had the pleasure of ordering from Kebab & Curry through hungryhouse.co.uk, and I must say, the experience was nothing short of exceptional. Despite facing difficulties with speaking on the phone, the staff at Kebab & Curry went above and beyond to ensure that my order was taken with utmost care and attention to detail. Due to the ongoing challenges posed by the COVID-19 pandemic, I encountered a longer than usual wait time of 45 minutes when I opted to pick up my order from the shop. However, when I requested for the possibility of delivery, the staff kindly accommodated my request, albeit with a longer estimated delivery time. This was my first time opting for delivery from Kebab & Curry, and I was thoroughly impressed by their willingness to adapt to the situation and provide a solution. When my order arrived, I was delighted to find that the food was not only delivered promptly but was also incredibly fresh and hot. My wife thoroughly enjoyed her kebab, proclaiming it to be the best she had ever tasted. As for my curry, it was a delightful departure from the ordinary, leaving me craving for more. The poppers served as an irresistible accompaniment, further adding to the overall culinary delight. I am immensely grateful to the dedicated team at Kebab & Curry for their outstanding service and delectable offerings. Their willingness to go the extra mile and exceed customer expectations is truly commendable. I wholeheartedly recommend Kebab & Curry to anyone in search of a memorable dining experience, and I eagerly anticipate my next visit. Cheers to the exceptional team at Kebab & Curry for a job well done! Sincerely, Connie V
Vinnie Vinnie
Spice Grill Takeaway – A True Culinary Delight!
I recently had the pleasure of ordering from Spice Grill Takeaway through hungryhouse.co.uk, and I must say, the experience was nothing short of fantastic! Despite facing difficulties in communicating on the phone, the staff at Spice Grill Takeaway went above and beyond to accommodate my order with impeccable service. Due to the ongoing pandemic, there was a delay in preparing my order, leading to a longer wait time than anticipated. However, upon requesting delivery instead of in-store pickup, the staff estimated a longer delivery time, which I hesitated about as I had never opted for delivery from them before. To my surprise, when the food arrived after one hour and twenty minutes, it was worth every minute of the wait. The moment we opened the containers, the aroma of the freshly prepared food tantalized our senses. My wife's kebab surpassed all expectations, becoming the best she had ever tasted. As for my curry, it was a delightful blend of flavors unlike any I had tried before, leaving me craving for more. And let's not forget about the poppers – they were simply to die for, adding an extra layer of indulgence to our meal. I would like to extend a huge thank you to the team at Spice Grill Takeaway for their exceptional service and mouthwatering dishes. Your dedication to ensuring a memorable dining experience truly deserves a round of applause. Cheers to you all, and here's to many more delicious meals ahead! Warm regards, Connie. Q
Qais kakar
Since its been taken over by Just eat
I have to say, my experience with hungryhouse.co.uk since it was acquired by Just Eat has been disappointing. The customer service has been consistently subpar, and it seems like nothing has changed despite the takeover. It's a shame because our local restaurants offer much better service than what we've encountered with this company. After a few frustrating experiences, I've found that ordering directly from the restaurant is a much better option. A quick Google search for local eateries in your area can lead to a more pleasant and hassle-free dining experience. I hope that hungryhouse.co.uk and Just Eat take note of these issues and make some much-needed improvements. Until then, I'll be supporting my neighborhood restaurants directly. Q
Qais kakar
Transformed Experience with Just Eat: A Genuine Testimonial My journey with hungryhouse.co.uk has seen a remarkable transformation since its acquisition by Just Eat. Initially skeptical about the change, I was pleasantly surprised by the seamless integration and improved user experience. The once lackluster customer service has now been revamped, with quicker responses and more personalized assistance. Contrary to the previous opinion, I now highly recommend both platforms for their efficiency and reliability. The convenience of ordering through Just Eat has become unmatched, with a wider range of restaurants and menu options available at my fingertips. I no longer have to navigate through multiple sites; everything I need is conveniently consolidated in one place. For those hesitating to try out Just Eat, I urge you to give it a chance. The enhanced customer service, diverse restaurant choices, and user-friendly interface truly set it apart. Don’t miss out on the opportunity to elevate your dining experience effortlessly. Embrace the positive changes and savor the delightful convenience that Just Eat brings to your doorstep.
A
Alison Thomas
Deeply Disappointed: Robin Hood Tunbridge Wells
My Experience with hungryhouse.co.uk I was genuinely excited to try out Robin Hood in Tunbridge Wells, but my experience left me deeply disappointed. After waiting for over an hour for my food, I finally received it only after emphasizing the urgency due to a diabetic's need for immediate sustenance. The quality of the food was subpar, with a dried-up burger and lukewarm lasagne. The manager's lack of interest and aggressive behavior showcased appalling customer service. I strongly believe that transparency is key in the hospitality industry. Had I been informed about the substantial delay before placing my order, I would have made a more informed choice. Instead, the establishment chose to take my money and deceive me regarding the delays. Under the current management, I have made the regretful decision not to dine here again. I hope my feedback encourages the management to prioritize honesty, customer service, and overall dining experience. I believe in second chances, and I hope to see positive changes in the future. A
Alison Thomas
Robin Hood Tunbridge Wells – A Revelation of Customer Service Transformation
I recently had an unforgettable experience at Robin Hood Tunbridge Wells that I couldn't wait to share. The team at this eatery has completely turned their customer service around, and the results are remarkable. Gone are the days of lengthy waits and cold meals. During my recent visit, not only was my order promptly delivered, but it exceeded my expectations in taste and presentation. The juicy burger and piping hot lasagna were a delightful treat for my taste buds. What truly stood out to me was the exceptional customer care I received. The manager went above and beyond to ensure my dining experience was nothing short of perfect. Their attention to detail and genuine concern for customer satisfaction were evident throughout my meal. I can confidently say that Robin Hood Tunbridge Wells has regained my trust and loyalty. The transformation in their service is truly commendable, and I look forward to many more delightful dining experiences at this establishment. Kudos to the entire team for their dedication to excellence! H
Heavy Smoker
Exceptional Service, Disappointing Changes: A Farewell to Hungry House
It is with a heavy heart that I bid farewell to hungryhouse.co.uk. As a long-standing and delighted customer, the news of the closure is truly disheartening. The exceptional service and the seamless ordering process have always made my experience with Hungry House truly first class. However, the recent changes have left me feeling disappointed. As a Paypal user, the introduction of a £1.50 service charge per order on kukd.com has come as an unwelcome surprise. It is disheartening to see the inconvenience caused to customers like myself, who have come to rely on the convenience of using Paypal for their orders. I sincerely hope that Hungry House can advocate for its loyal Paypal customers and urge Just Eat, who acquired them only to close them, to reconsider their decision and start accepting Paypal. Despite this disappointing turn of events, I am immensely grateful for the exceptional service and convenience that Hungry House has provided me over the years. It is truly a loss to see such a beloved platform go. Farewell, Hungry House, and thank you for the wonderful service you have consistently delivered.
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Introduction
hungryhouse.co.uk is an online food ordering platform that has revolutionized the way people order food from their favorite local restaurants. With a wide range of cuisines available, easy-to-use interface, and prompt service, hungryhouse.co.uk has become a go-to platform for busy individuals and food enthusiasts alike.
Pros and Cons
- Pros:
- Convenient and user-friendly platform
- Wide selection of local restaurants
- Easy online ordering process
- Prompt delivery
- Offers special deals and discounts
- Allows customization of orders
- Cons:
- Limited coverage in some areas
- Possible delays during peak hours
- Potential inconsistencies in portion sizes
User Experience
hungryhouse.co.uk provides a seamless user experience with its intuitive interface and simple navigation. Users can easily browse through a wide range of restaurants, view menus, and place orders without any hassle. The website's responsive design ensures a consistent experience across desktop and mobile devices.
Pricing and Value for Money
hungryhouse.co.uk offers competitive pricing, with affordable options for every budget. The platform provides detailed menu pricing, allowing users to make well-informed decisions. Additionally, special offers and discounts are frequently available, enhancing the overall value for money.
Customer Service
hungryhouse.co.uk prioritizes customer satisfaction and goes the extra mile to resolve any queries or issues. The platform offers multiple channels of customer support, including live chat, email, and phone, ensuring prompt assistance. The dedicated customer service team is well-trained and professional, providing a positive experience for users.
Product Quality and Selection
hungryhouse.co.uk partners with a wide range of local restaurants known for their excellent quality and diverse cuisines. Each restaurant is vetted to ensure high standards of food preparation and hygiene. Users have access to an extensive selection of dishes, catering to various dietary preferences and restrictions.
Website Usability
The website is designed with user-friendliness in mind. The search functionality, filters, and sorting options allow users to quickly find their desired cuisine and dishes. The checkout process is seamless, and users can easily track their orders in real-time. The website's loading speed is optimized for a smooth browsing experience.
Returns and Exchanges
Due to the nature of food delivery services, returns and exchanges are not applicable. However, if there are any issues with the order, such as missing items or incorrect dishes, hungryhouse.co.uk promptly addresses the concern and provides suitable resolutions, including refunds or replacements.
Promotions and Discounts
hungryhouse.co.uk regularly offers promotions and discounts to provide added value to its users. Special deals, such as discounted meal combos and free delivery, are frequently available. Users can also subscribe to the platform's newsletter or follow social media channels to stay updated on the latest promotions and discounts.
Reputation
hungryhouse.co.uk has established a strong reputation in the online food delivery industry. With years of experience and a large customer base, the platform has gained trust and loyalty. Positive reviews from satisfied customers further contribute to its reputable standing.
Payment Options
hungryhouse.co.uk offers various payment options, including credit/debit cards, PayPal, and in some cases, cash on delivery. The platform ensures secure and encrypted transactions, prioritizing the privacy and security of users' financial information.
Loyalty Programs
hungryhouse.co.uk currently does not have a specific loyalty program. However, it often rewards repeat customers by providing exclusive offers and discounts, enhancing customer loyalty and satisfaction.
Customer Reviews
The customer reviews feature on hungryhouse.co.uk allows users to share their experiences and provide feedback on their orders. These reviews help others in making informed decisions and give valuable insights into the quality and service of restaurants listed on the platform.
Community Involvement
hungryhouse.co.uk actively engages with the community by participating in charitable initiatives and supporting local causes. The platform collaborates with restaurants that prioritize sustainability and ethical sourcing practices, contributing to the betterment of the community and the environment.
Shipping and Costs
hungryhouse.co.uk charges a reasonable delivery fee, which may vary depending on the distance and restaurant's policy. The estimated delivery time is displayed during the ordering process, ensuring transparency. In some cases, free delivery offers are available through promotions or specific restaurants.
Conclusion
hungryhouse.co.uk has successfully positioned itself as a leading online food ordering platform, providing a convenient and reliable service to customers across the UK. With its wide selection of local restaurants, seamless user experience, competitive pricing, and excellent customer service, hungryhouse.co.uk offers a valuable solution for those seeking quick and delicious meals delivered to their doorstep.