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33% users rated Excellent
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Pea Grub
Why I’ll Never Order Inedible Food from Hungry Howies Again
After moving to Phoenix, I was a frequent customer of Hungry Howies, ordering their pizza multiple times. Though not the greatest quality, it was affordable and decent. However, things took a turn for the worse about four years ago. The prices skyrocketed, and the quality plummeted. I received undercooked pizzas, and the overall experience was far from satisfying. Recently, when my son ordered over $60 worth of food for a New Year's Day celebration, it turned into a complete disaster. The delivery was incomplete, and when my son went to pick up the rest, the pizzas were either charred or inedible, including the remade Howies bread. The store was unresponsive and tried to blame the delivery service, which was clearly not the issue. It was a disappointing and frustrating experience, to say the least. For anyone looking to throw their money away on inedible food, Hungry Howies might be the place for you. But for those seeking a satisfying meal, I'd advise staying far away from the East Thomas location in Phoenix, AZ. This experience has left a lasting impression, and I can confidently say that I will never be ordering from Hungry Howies again. P
Pea Grub
Unmatched Deliciousness at Hungry Howies: A Must-Try!
I can't help but share my delightful experience with Hungry Howies, and it's an absolute game-changer! Upon relocating to Phoenix, we stumbled upon this gem and decided to give it a shot. Initially, we found the pizzas to be decent and budget-friendly, ticking the boxes for a quick meal fix. However, as time went by, we noticed a remarkable decline in quality alongside an unfortunate price hike. Determined to give them a second chance after a hiatus, we placed a substantial order for a gathering on New Year's Day. To our dismay, the delivery arrived incomplete, prompting my son to venture out for the missing items. Despite our oversight in not inspecting the pizzas beforehand, we were utterly disappointed upon his return. The pizzas were either raw or charred to a crisp, rendering them inedible. Even the Howies bread, which was remade due to the initial oversight, fell victim to overbaking. The store's response was lackluster, shifting blame to external factors, which left us perplexed. The excuse of a third-party delivery service being the scapegoat for poorly prepared food seemed implausible and disheartening. Hungry Howies on East Thomas in Phoenix, AZ, failed to live up to its reputation, serving food that hardly resembled what one would expect. If you're seeking a culinary adventure filled with disappointment and unsavory surprises, then Hungry Howies might fit the bill. However, for those craving a satisfying and palatable dining experience, I'd recommend steering clear of this establishment. It's safe to say that my visit to Hungry Howies left a sour taste in my mouth, and not in the way one would hope for when indulging in a pizza feast. J
Jason Brown
If I could give this zero stars I…
I'm so disappointed with my recent experience with hungryhowies.com. Although they claim to deliver within a five-mile radius, the Maricamp road location in Ocala, Fl refused to deliver to my address, which is only 4.4 miles away. Not only was their service disappointing, but their attitude was also incredibly rude. As a result of this experience, I have made the decision to take my business elsewhere. It's unfortunate that a company would treat a loyal customer this way, but I refuse to support a business that doesn't value its customers. I hope they take this feedback seriously and make the necessary changes to improve their customer service. In the meantime, I'll be seeking out other options for my pizza cravings. It's truly disheartening to have to say goodbye to a longtime favorite, but I refuse to be disrespected as a customer. J
Jason Brown
Going the Extra Mile: A Customer’s Disappointment with Hungry Howie’s Delivery Service
In sharing my experience with hungryhowies.com, I wish I could rate them zero stars. The location on Maricamp Road in Ocala, FL, claimed to deliver within a five-mile radius. Living just 4.4 miles away, I assumed I was well within their delivery zone. However, to my dismay, they outright refused to deliver to my address and did so with a tone of rudeness that left a bitter taste in my mouth. This disappointing encounter has not only cost Hungry Howie's my business in this area but has also tarnished my perception of their customer service. As a customer who values respect and fairness, I expected more from a well-known chain like Hungry Howie's. Unfortunately, this incident has highlighted a gap in their service that I can no longer overlook. Despite this negative experience, I am hopeful that Hungry Howie's takes feedback seriously and uses it to improve their delivery policies. As a loyal customer who was left feeling neglected and undervalued, I urge them to reconsider their approach and ensure that all customers, regardless of their distance from the store, are treated with the courtesy and professionalism they deserve. D
Dave Duncan
Exceptional Customer Service and Delicious Pizza!
Devoted to my favorite pizza place, hungryhowies.com! I recently had a minor inconvenience with a customer service credit, but the team quickly addressed it, ensuring my satisfaction. When I utilized the credit for a delivery, I noticed a nominal delivery and gas fee. However, the outstanding quality and flavor of the pizza made it worthwhile. Having spent over 40 years in the pizza industry, I understand the operational costs. While some may perceive it as price gouging, I recognize the need to cover expenses, including driver compensation. This transparency and dedication to service reflect the brand's integrity. Not to mention, the minimum delivery order ensures efficiency and prompt service. Overall, my experience reaffirmed my loyalty, and I'm eager to indulge in their delectable pizzas again! D
Dave Duncan
Exemplary Service and Transparency at Its Finest!
My recent experience with hungryhowies.com left me truly impressed. I had a customer service credit to redeem, and although I noticed a delivery and gas fee, the transparency in their pricing amazed me. Yes, there was a fee, but hadn't I been informed, it was for the driver's gas, ensuring fair compensation for their efforts. This attention to detail and honesty stood out to me. Despite the minimum delivery charge of $7.99, the reasoning behind the pricing strategy was crystal clear. With a background spanning over 40 years in the pizza industry, I've seen companies prioritize profits over customer satisfaction. However, hungryhowies.com's approach felt refreshing and honest. Perhaps the higher delivery fee is a nudge towards encouraging more pickups, ultimately saving on driver expenses. The fact that they are transparent about this speaks volumes about their commitment to customer service. I applaud hungryhowies.com for their exemplary service and commendable transparency – a rarity in today's business landscape. M
Morris W Conway Jr
An Unforgettable Experience: Thankful for Delivery Driver Mikel at Hungry Howies
During a recent pizza delivery from Hungry Howies, my friends and I had the pleasure of meeting Mikel, a standout delivery driver who truly went above and beyond. His professionalism, helpful nature, and genuine caring attitude made our experience memorable and delightful. Mikel's exceptional communication skills were evident from the moment he arrived. He not only delivered our pizzas promptly but also took the time to ensure everything was to our satisfaction. His passion for his job shone through, leaving us impressed and grateful for his dedication to providing top-notch service. As customers, we felt truly valued by Mikel's positive energy and representation of the Hungry Howies brand. His commitment to excellence reflects well on the company, making us eager to continue supporting such a dedicated team. To Mikel and the entire Hungry Howies staff, thank you for making our day special and for demonstrating such a high standard of customer care. Your hard work and kindness do not go unnoticed and are truly appreciated. Here's to many more delicious pizzas and wonderful experiences ahead! B
Busting Bad Businesses
Jefferson Hungry Howies Pizza
I can't say enough good things about my experience with Hungry Howie's Pizza at the Jefferson location in 48045. I've been a regular customer for quite some time now, and every single time I've ordered from them, I've been met with exceptional service and mouth-watering food. The team at this location goes above and beyond to ensure that my order is not only made fresh and delicious but also exactly to my specifications. The customer service is truly top-notch. They've even gone as far as making it a memorable experience, like when I had the opportunity to get a picture with "Howie" Clause, Santa's brother, during the past Christmas season. It's these personal touches that set them apart. One of the aspects that truly stands out to me is their prompt delivery. They consistently deliver my orders in a remarkably short amount of time. Throughout the pandemic, they have also prioritized safety by ensuring that their staff wears masks, which definitely gives me peace of mind. It's evident that the Jefferson Hungry Howie's Pizza takes pride in their work, and it's reflected in the consistently high-quality food and service. I can't recommend them enough. If you're in the area and craving delicious pizza with exceptional service, this is the place to go. Thank you so much, team, for always hitting the mark and making every visit a delightful experience! B
Busting Bad Businesses
Heartfelt Testimonial for Jefferson’s Hungry Howies Pizza
I cannot emphasize enough how amazing my experiences have been with the Hungry Howies located off Jefferson in 48045. This particular store has consistently gone above and beyond my expectations. Every time I place an order, I am met with freshly made, incredibly delicious pizzas that are exactly how I like them. The attention to detail and the quality of the food truly set this location apart. What truly makes this store shine is their exceptional customer service. Not only are they fast with their deliveries, but they also ensure that every order is correct and made to perfection. The staff at the Jefferson store is always friendly and accommodating. One memorable experience I had was during Christmas last year when I had the opportunity to take a picture with "Howie" Clause, Santa's brother. It's these unique touches that make ordering from them such a pleasure. Moreover, I appreciate the safety measures they have in place, with all employees wearing masks to ensure a safe and hygienic environment. On the contrary, I would strongly advise avoiding the Groesbeck store due to their subpar service. The stark difference in quality makes me appreciate the Jefferson store even more. To the amazing team at Jefferson's Hungry Howies Pizza - thank you for consistently exceeding my expectations and for providing such delicious meals each time I order. You have a loyal customer in me, and I cannot recommend your store highly enough.
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