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Review article published on: 03 Nov 2019

Last updated by on 12 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 5 4.1 4.8 4.8 1.4 2.4
Oct 2022 5 3.9 4.2 4.3 1 2.6
Nov 2022 5 4.1 3.9 2.4 5 4
Dec 2022 5 5 5 5 2.2 5
Mar 2023 5 3 3.1 1.7 5 2.6
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Detailed Hunkemoller Review by

Introduction is an online lingerie store that specializes in women's lingerie, swimwear, and nightwear. The website provides a wide range of high-quality products at affordable prices, making it a popular choice for women of all ages. has been in the industry for more than 130 years, and its commitment to quality and customer satisfaction is evident through its numerous stores across the world.

Pros and Cons

One of the main advantages of shopping at is the vast variety of products on offer. From bras and panties to nightwear and swimwear, the website caters to every woman's lingerie needs. Additionally, the website provides free shipping for orders over €50, which is a great deal. However, one downside is that the website does not offer free returns, which is a bit inconvenient for customers who are not satisfied with their purchases.

User Experience

The website is easy to navigate, with clear menus and categories, making it simple for customers to find what they are looking for. The website's layout is clean, and the images are captivating, providing an excellent user experience.

Pricing and Value for Money is known for offering high-quality lingerie at affordable prices. The website frequently runs promotions and sales, providing value for money to its customers.


Other online lingerie stores that are popular alternatives to include Victoria's Secret and Boux Avenue. While each of these stores has its unique selling points, holds a considerable customer base owing to its broad product range and affordability.

Customer Service provides excellent customer service, with a responsive team that readily attends to customers' concerns. Customers can contact the team through the website's contact form, email, or phone, making it convenient to resolve any issues.

Product Quality and Selection offers a wide selection of high-quality products, with varying designs and sizes to cater to different customer requirements. The website's products are made from durable and comfortable materials, ensuring that customers get their money's worth.

Website Usability

The website's usability is excellent, with clear menus and categories that make it easy to navigate. Customers can add products to their cart with ease and checkout without any hassles.

Returns and Exchanges

While does not offer free returns, customers can return products within 30 days of purchase. The website provides a detailed returns policy, making it convenient for customers to process returns and exchanges.

Promotions and Discounts frequently runs promotions and discounts, providing customers with great value for money. The website's sales are worth keeping an eye on to score some great deals.

Reputation has a good reputation in the market, owing to its quality products and excellent customer service. The brand has been in the industry for more than 130 years, and its commitment to quality and customer satisfaction is evident through its numerous stores across the world.

Payment Options accepts various payment options, including credit cards and PayPal, making it convenient for customers to pay for their purchases.

Loyalty Programs offers a loyalty program where customers can accumulate points with every purchase and redeem them for discounts or free products. The program encourages customers to shop more while saving money in the process.

Customer Reviews

The website provides customer reviews for each product, providing customers with valuable insights into the product's quality and fit. The reviews also assist other customers in making informed decisions when purchasing products.

Community Involvement is involved in various initiatives, including breast cancer awareness campaigns and environmental waste reduction. The brand's focus on such initiatives resonates well with customers, further strengthening their trust and loyalty.

Shipping and Costs provides free shipping for orders over €50. The website also provides international shipping, making it convenient for customers outside of Europe to purchase products. However, the shipping costs vary depending on the location, making it important to check the costs before making a purchase. In conclusion, is a great online lingerie store that offers high-quality products at affordable prices. The website's usability and customer service are excellent, and the brand's commitment to quality and customer satisfaction is evident through its various initiatives. While the website's return policy could be more customer-friendly, remains a popular choice for customers seeking quality lingerie.

Hunkemoller Recent User Reviews


Reviewer Name: Anna

Review Submission Date: 2022-11-09

Review Title: High-quality goods
Customer Support   



User Interface          


Review Description: High-quality goods, fast delivery, a very favorable loyalty program



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