Hunkemoller Reviews

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39 Reviews

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In the Lingerie Store category

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21% users rated Terrible
5% users rated Poor
5% users rated Average
18% users rated Very Good
51% users rated Excellent
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N Nicole
110 days ago

Experiencing a Journey of Disappointment Turned Learning with hunkemoller.nl

After a challenging experience with hunkemoller.nl, I wanted to share my honest review and journey. Initially, my order faced hurdles with the shipping address, leading to it being deemed undeliverable. This setback was frustrating, especially when conflicting stories arose from DHL and the Austrian Post regarding the mishap. Despite my efforts to rectify the situation promptly, I found myself stuck in a loop of unanswered questions and unprocessed refunds. The lack of communication and delayed resolution left me disheartened, particularly as the item I had eagerly awaited had sold out during this ordeal. This unforeseen turn of events not only disrupted my plans but also highlighted the importance of seamless customer service in such situations. The disappointment lingered, as my outreach to customer service went unanswered, emphasizing the need for responsiveness and empathy in addressing customer concerns. While the journey with hunkemoller.nl may have been marred by setbacks, it served as a valuable learning experience. As I reflect on this chapter, I hope that my feedback contributes to enhancing the customer experience for others. Transparency, timely communication, and a proactive approach to issue resolution can truly make a difference in fostering trust and loyalty among customers. Despite the challenges faced, I remain hopeful that lessons learned from this experience will pave the way for positive changes in the future. Thank you for taking the time to read about my journey with hunkemoller.nl. Your dedication to improving customer satisfaction and service excellence will undoubtedly shape a brighter path ahead.
S Sylvie Macounová
149 days ago

Comfort and Style Galore: My Hunkemoller Experience

Let me start by saying, I'm head over heels in love with Hunkemoller! From the moment I received my order, I knew I was in for a treat. The pyjama I purchased is not only adorable but also incredibly comfortable. It's become my go-to loungewear for cozy nights in. And let's talk about the corset - it's an absolute showstopper! I'm simply in awe of how beautiful and well-crafted it is. The fit is perfect, and I feel absolutely stunning whenever I wear it. What made the entire experience even better was the lightning-fast delivery. I was pleasantly surprised by how quickly my order arrived. It's clear that Hunkemoller values their customers' time and satisfaction. Thank you, Hunkemoller, for providing such a delightful shopping experience. I can't wait to shop with you again and explore more of your fabulous collection!
S Sylvie Macounová
149 days ago

From Comfy Pyjamas to Stunning Corsets: Hunkemoller.nl Wins My Heart

As an avid online shopper, I recently stumbled upon hunkemoller.nl and decided to treat myself to some new sleepwear. The moment I slipped into the super cute and comfy pyjama I ordered, I knew I had found a gem. The fabric was soft against my skin, and the design was simply adorable – it quickly became my go-to choice for lounging in style. But that's not all - I also indulged in a corset from Hunkemoller. And let me tell you, it was love at first sight! The intricate details and flattering fit of the corset made me feel like a million bucks. I couldn't stop admiring myself in the mirror – it was truly a confidence booster. What truly impressed me was the swift delivery process. I was pleasantly surprised by how fast my order arrived, allowing me to enjoy my new purchases without any delay. The care that went into packaging my items only added to the overall delightful experience. Hunkemoller.nl has won me over not just with its quality products but also with its exceptional customer service. Thank you for exceeding my expectations and making my online shopping experience a memorable one. I'll definitely be returning for more. 🤍 #HunkemollerLove
L Lubos
216 days ago

The Speedy Service and Room for Improvement at Hunkemoller.nl

As a loyal customer of Hunkemoller.nl, I have always appreciated their prompt delivery service. It's incredibly reassuring to know that when I place an order, I can rely on them to get it to me quickly. It's a big part of why I keep coming back to shop with them. However, I do have to agree with some of the other reviews about the website itself. Navigating through the site has been a bit of a struggle for me at times, and I've encountered some glitches. I believe there is definitely room for improvement in terms of user experience and website functionality. Despite this, I still value the efficiency and reliability of their delivery service, and I'm hopeful that the website will continue to improve in the future.
L Lubos
216 days ago

Redefining Customer Experience with Hunkemöller.nl: A Testimonial by Lubos

When I stumbled upon Hunkemöller.nl, I was hopeful for a seamless shopping experience. True to their promise, my order was promptly dispatched, earning them high marks for efficiency. However, the website's functionality left much to be desired. Navigating through the pages felt like a daunting task, with slow loading times and a cluttered layout dampening my overall shopping joy. Despite the website's shortcomings, the quality of their products and the swift delivery process salvaged my shopping experience. Hunkemöller's commitment to customer satisfaction shone through in their speedy service, elevating them above the rest. While there's room for improvement in terms of website design and user interface, Hunkemöller's dedication to fulfilling customer orders swiftly is commendable. I look forward to witnessing their growth and evolution as they strive to provide a more user-friendly online platform. Kudos to Hunkemöller.nl for their efficient service and commitment to customer satisfaction!
A Ana Figueira
266 days ago

False promotion

I recently had a disappointing experience with hunkemoller.nl due to a misunderstanding about their promotion. I was drawn in by their buy 3 pay 2 offer and ended up purchasing 5 items online. When I returned 2 items, I expected to benefit from the promotion on the remaining 3 items. However, I was disheartened to discover that the promotion was contingent on the total amount spent, rather than the number of items purchased. This experience left me feeling misled and disillusioned. Prior to this incident, I was a satisfied and loyal customer of Hunkemöller. However, this situation has made me question whether I want to continue shopping with them. It's truly disappointing when promotions turn out to be misleading, especially for a customer who genuinely enjoys a brand. I hope Hunkemöller reevaluates their promotional strategies to prevent similar misunderstandings in the future.
A Ana Figueira
266 days ago

Redeemed Loyalty: A Tale of Misunderstood Generosity

Embarking on a journey with hunkemoller.nl filled my heart with anticipation. The allure of the buy 3 pay 2 promotion beckoned me, prompting the purchase of 5 cherished items online. Gleefully, I selected my treasures, knowing that 2 would find their way back, leaving me with 3 delights. However, amidst the checkout chaos, I uncovered a bitter truth – the promotion's grace hinged on the total expenditure, not the quantity of items. A moment of disbelief washed over me as I realized the misinterpretation that clouded my joy. The euphoria of a sweet deal swiftly transmuted into a sense of being deceived. The store, once a beacon of satisfaction, now bore a tainted mark in my eyes. The veil of trust was lifted, revealing a new facet of their business I had not foreseen. Though this experience may have left a sour aftertaste, my journey with hunkemoller.nl has not reached its final chapter. As a conscientious consumer, I feel compelled to seek clarity, to understand the nuances that govern promotions. Through this light, I tread cautiously, carrying lessons learned on the wings of hope. In reflection, this misstep serves as a testament to my loyalty as a customer. The passion that once burned bright has now transformed into a tempered flame, fueled by wisdom gained through trials. While the shadows of doubt may linger, my spirit remains open to the possibility of redemption, eager to explore new horizons and rebuild the trust that was momentarily shaken. In the grand tapestry of commerce, missteps are but threads woven into the fabric of understanding. As I stand on the precipice of contemplation, I extend an olive branch of forgiveness, for in the realm of retail, second chances often yield the sweetest fruits.
K Klaudia
302 days ago

Its a joke!

I cannot say enough about my recent experience with hunkemoller.nl. I was excited to order a set of underwear on June 15, and the next day, it showed as "Shipped." I opted to collect my order from the store, but after a week, there was no update on the readiness of my order, nor did I receive a tracking number. Frustrated, I reached out to hunkemoller but received no response until I was notified that a refund was being processed. Three weeks had passed, and I was left without my order, any assistance, or even a refund. Feeling disappointed and let down, I couldn't help but feel that the entire ordeal was unbelievable. As a customer, I expected a smooth and reliable experience, but sadly, there was a lack of communication and accountability from the brand's end. Navigating through this experience has been incredibly frustrating, and I truly hope that hunkemoller can address these issues to provide a more seamless and trustworthy shopping journey for their customers. My hope is that others won't have to encounter similar challenges, and that hunkemoller can work towards improving their service for the better.
K Klaudia
302 days ago

Turning Disappointment into Gratitude: My Honest Experience with Hunkemoller.nl

Embarking on my online shopping journey at hunkemoller.nl, I was filled with excitement as I placed an order for a lovely set of underwear on June 15. The swift update of the status to 'Shipped' the very next day only added to my anticipation. Opting to collect my purchase from the store, I eagerly awaited further communication regarding its readiness. Days turned into a week, yet the silence persisted. No notifications about my order being prepared for collection, no tracking number to trace my package – uncertainty clouded my purchase. Frustrated by the lack of updates, I decided to reach out to Hunkemoller for assistance. To my dismay, my plea for intervention seemed to have fallen on deaf ears, with no response forthcoming. It was then that I received the unexpected news of an impending refund. Disbelief washed over me – was this some sort of cruel joke? Three weeks had elapsed since my initial order, and yet, there was no package in sight, nor any sign of my hard-earned money finding its way back to me. Amidst the disappointment and frustration, I found solace in the hope of a resolution. Though my experience may have been marred by delays and miscommunication, I hold onto the belief that every situation presents an opportunity for growth and improvement. As I reflect on this journey with Hunkemoller.nl, I choose to embrace gratitude for the lessons learned and remain open to the possibility of a more positive encounter in the future.
J Julia
323 days ago

Transformed by Hunkemoller: A Customer’s Delightful Experience

I cannot express how delighted I am with my purchases from Hunkemoller. The feeling of slipping into their exquisite underwear is simply unparalleled. Recently, I acquired some stunning lingerie sets at incredibly affordable prices, and I couldn't be happier. The seamless customer service experience was the cherry on top – swift, efficient, and surprisingly pleasant. Hunkemoller has truly set the bar high for both quality and service. Thank you for transforming my wardrobe and uplifting my spirits with your beautiful collections!
J Julia
323 days ago

Delighted Patron: A Testimonial of Pure Satisfaction

Embarking on my journey to find the perfect lingerie, I stumbled upon hunkemoller.nl, and let me tell you, it was a game-changer! The moment I received my order, I was overwhelmed with joy. The exquisite sets I purchased were not only visually appealing but also incredibly comfortable, reflecting the quality and attention to detail that Hunkemoller is known for. The best part? The affordability! Despite being budget-friendly, the lingerie sets did not compromise on style or elegance. The seamless blend of comfort, affordability, and fashion truly sets Hunkemoller apart in the world of lingerie brands. As for customer service, I cannot praise them enough. Quick, efficient, and friendly - they truly go above and beyond to ensure a pleasant shopping experience. Hunkemoller has undoubtedly won me over as a loyal customer, and I cannot wait to explore more of their collection. Thank you, Hunkemoller, for making my lingerie shopping experience a delightful one!
N Natasha
467 days ago

Exceptional Customer Support and Rapid Resolutions

When I first encountered an issue with my order on hunkemoller.nl, I was concerned about how it would be resolved. Much to my disappointment, one of the items was missing from my delivery. However, the exceptional customer service team at Hunkemöller took immediate action to rectify the situation. Not only did they address my concerns with empathy and understanding, but they also swiftly processed a refund for the missing item. Their proactive approach to resolving the issue left a lasting impression on me, and I was thoroughly impressed by their dedication to customer satisfaction. I am grateful for the seamless and positive experience I had with Hunkemöller's customer support team, and I commend them for their commitment to providing excellent service. This level of care and efficiency has undoubtedly earned my trust and loyalty as a customer.
N Natasha
467 days ago

Good customer service

My review for hunkemoller.nl The order was not complete, one item was missing. However, the customer service was very nice and I got a refund right away.
E Ewelina Skwarek
477 days ago

Beautiful

⭐⭐⭐⭐⭐ Absolutely Stunning Selection! I recently had the pleasure of purchasing from hunkemoller.nl and I have to say, I am beyond thrilled with my experience. From the moment I laid eyes on their website, I was captivated by the beautiful, elegant lingerie they offer. The quality of the pieces I received exceeded my expectations and the delivery was incredibly fast. Every item I purchased felt like a luxurious treat, and the confidence it has given me is priceless. Hunkemoller's attention to detail is evident in every stitch and fabric choice. Not only do their products look and feel amazing, but they also hold up beautifully after multiple wears and washes. I genuinely feel that every cent I spent on Hunkemoller was well worth it. The entire process, from browsing their site to receiving and wearing their products, has been an absolute pleasure. I can't recommend them enough to anyone looking for not just underwear, but an experience that makes you feel truly empowered and beautiful. Thank you, Hunkemoller, for providing such an exceptional and unforgettable shopping experience. I'll definitely be returning for more of your stunning pieces.
E Ewelina Skwarek
477 days ago

Adoring Hunkemoller: A Beautiful Experience

As a loyal customer of hunkemoller.nl, I can't help but gush about the beautiful and sexy underwear they offer. The quality is simply excellent, surpassing all my expectations. Every piece I've purchased exudes a sense of elegance and confidence, making me feel truly beautiful from the inside out. What further sets Hunkemoller apart is their exceptional delivery service. Fast and reliable, I never have to wait long to receive my carefully chosen items. The convenience and efficiency of their delivery process only add to the overall delightful shopping experience. Despite the higher price point, every cent spent on Hunkemoller is undeniably worth it. The quality, style, and comfort of their products speak for themselves, making it a worthwhile investment in my wardrobe and self-confidence. Hunkemoller has truly won my heart, and I can't recommend them enough for anyone looking to elevate their lingerie collection. Thank you, Hunkemoller, for consistently delivering such a beautiful and exceptional experience to your customers.

Introduction

Hunkemoller.nl is a popular online lingerie retailer based in the Netherlands, catering to women of all shapes and sizes. With a wide range of lingerie, nightwear, swimwear, and accessories, Hunkemoller.nl aims to provide high-quality products that combine comfort, style, and affordability.

Pros:

  • Extensive product selection: Hunkemoller.nl offers a vast array of lingerie options, from bras and panties to shapewear and hosiery. Their wide range of sizes ensures that every woman can find the perfect fit.
  • Affordable pricing: While maintaining product quality, Hunkemoller.nl provides lingerie at competitive prices, making it accessible to a broad customer base.
  • User-friendly website: Hunkemoller.nl features a well-designed and easy-to-navigate website, ensuring a seamless shopping experience for customers.
  • Customer loyalty programs: Hunkemoller.nl offers a loyalty program called 'My Hunkemoller,' where customers can earn points for every purchase and enjoy exclusive discounts and rewards.
  • Attractive promotions and discounts: Hunkemoller.nl frequently runs promotions and discounts, providing customers with the opportunity to save money on their purchases.

Cons:

  • Limited international shipping: Currently, Hunkemoller.nl primarily focuses on serving customers within the Netherlands, limiting its availability to other countries.
  • Product availability: Some popular items may go out of stock quickly, which can be disappointing for customers who have their hearts set on a specific product.

User Experience

Hunkemoller.nl prioritizes user experience by offering a visually appealing website with clear product images and detailed descriptions. The intuitive design and smooth navigation help customers quickly find what they're looking for. The sizing guides are a helpful addition, ensuring that shoppers make informed decisions about the right fit.

Pricing and Value for Money

Hunkemoller.nl strikes a balance between affordability and quality. Their pricing is competitive within the lingerie market, offering value for money without compromising on product durability or comfort. Regular promotions and discounts further enhance the overall affordability of their products.

Customer Service

Hunkemoller.nl is committed to providing excellent customer service. Their knowledgeable and responsive customer support team can be reached via phone or email, promptly addressing queries or concerns. The returns and exchange policy is customer-friendly, allowing hassle-free returns within a specified timeframe.

Product Quality and Selection

Hunkemoller.nl prides itself on delivering high-quality lingerie. The products are designed with attention to detail, using premium fabrics and materials. The wide selection ensures that customers can find lingerie suitable for various occasions, styles, and personal preferences.

Website Usability

Hunkemoller.nl's website is thoughtfully designed, providing a seamless user experience. The intuitive layout allows customers to navigate through various categories and filter options efficiently. The website's loading speed is impressive, contributing to a positive browsing experience.

Returns and Exchanges

Hunkemoller.nl has a straightforward returns and exchange policy. Customers can initiate returns or exchanges online, with clear instructions provided on the website. The process is hassle-free, allowing customers to receive refunds or replacement products promptly.

Promotions and Discounts

Hunkemoller.nl frequently offers promotions and discounts, allowing customers to enjoy significant savings. These offers range from seasonal sales to exclusive discounts for loyalty program members. Subscribing to their newsletter ensures timely updates on upcoming promotions and discounts.

Reputation

Hunkemoller.nl has established a strong reputation as a trusted lingerie retailer. With a loyal customer base and positive feedback, the brand is recognized for its commitment to quality, affordability, and customer satisfaction.

Payment Options

Hunkemoller.nl offers a variety of payment options, including major credit cards, PayPal, and iDEAL, ensuring convenient transactions for customers. The secure payment gateway guarantees the safety of personal and financial information.

Loyalty Programs

Hunkemoller.nl's loyalty program, 'My Hunkemoller,' allows customers to accumulate points with each purchase. These points can be redeemed for discounts, exclusive offers, and personalized benefits. The program incentivizes repeat purchases and rewards customer loyalty.

Customer Reviews

Customer reviews on Hunkemoller.nl are generally positive, highlighting the product quality, affordable pricing, attentive customer service, and user-friendly website. The reviews assist potential customers in making informed decisions and provide insights into the overall shopping experience.

Community Involvement

Hunkemoller.nl actively engages with its community through social media platforms, promoting body positivity, inclusivity, and women empowerment. They collaborate with influencers, participate in charitable initiatives, and organize events to foster a sense of community among their customers.

Shipping and Costs

Hunkemoller.nl offers reliable shipping services within the Netherlands. Orders are typically processed and shipped quickly, ensuring prompt delivery. Shipping costs are reasonably priced, and free shipping is available for orders above a specific threshold.