Huntakiller Reviews

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20 Reviews

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K Kelly Intille
39 days ago

Change in Ownership – VERY BAD Customer Service!!!

My review for huntakiller.com We have enjoyed the Hunt A Killer subscription service for 3 years (6 6-month subscription box sets). We initially purchased it as a gift for our daughter, who is now at college. As a result, for the last year, we saved each monthly box until we'd received all 6 boxes, which coincided with when our daughter was home from school. We did this with the boxes that were sent from July through December of 2023. Imagine our surprise and disappointment when we opened Box 1 and it was the exact same story as the one we just completed!!! I emailed customer service and received responses that apologized, but they couldn't refund the last subscription because of the length of time that passed - and then I received an email explaining that they were under new ownership. So essentially, customer service took a major back seat during this transition - which would explain why a duplicate subscription was even sent in the first place. We thoroughly enjoyed these games over the 2 1/2 years we played them, but the duplicate shipment and lack of customer service has left a very bad taste in our mouth and we will never purchase anything from this company again, nor will we recommend it to anyone.
B Brandy Prentice
50 days ago

Ruined Trust in the Company

My review for huntakiller.com I have been playing this game for years and loved it. Lately, not so much. I've been charged and no box has been received, I sent messages that went week+ with no answer, and when I got an answer, some weird run around. Finally, after months of this, got them to say they are doing away with their subscription plan and going with the single box games. So between their lack of communication, missing 2 boxes, and the issues I have seen from others, this company has lost my trust.
M Monique Leblanc
146 days ago

I was sold a 6 month subscription for a…

My review for huntakiller.com I was sold a 6 month subscription for a game that retired 2 years ago...so I received the first 3 boxes but the company can't provide me with the 4th box because the supplier doesn't have it anymore...so I can't solve the 6 part game..which means the mystery is useless to me. The website for hints and clues doesn't exist anymore either they sold me a 6 month subscription fully aware that they couldn't fulfill their commitment. I'm appalled they did this.
A Ashley Grady
154 days ago

Customer service is nonexistent

My review for huntakiller.com I purchased a gift card-granted it got lost in our house, so it was a long time ago. But, when I tried to redeem it on the website, it wouldn't work, so I emailed asking if there was anything I could do, or if it wasn't valid any longer. That was on September 13th, and the only response I've gotten was an automated message saying they're 'a few days behind'. It's October 11th. I would have completely understood if they said it had been too long and the care was no longer redeemable, but the complete refusal to provide customer service is an interesting choice.
R Roberto Palmer
176 days ago

Unparalleled Experience with Hunt A Killer: A Testimonial of Commitment

Embarking on my journey with Hunt A Killer filled me with excitement and anticipation, eager to unlock the mysteries within the box set I ordered. However, when the package failed to arrive, my enthusiasm turned to concern. Despite reaching out to customer service on August 27th, days turned into weeks without a response. Disheartened by the lack of communication, I resorted to sending another email from a different address, only to face silence once again. As I weighed my options, the dedication to customer satisfaction puzzled me. Nonetheless, the allure of the game's premise persisted within me. In a true test of patience, I waited for over three weeks, hoping for resolution. Faced with the ultimatum of a refund or voicing my grievances through negative reviews, I grappled with the dilemma of my experience. Despite the lapse in communication, the appeal of Hunt A Killer's immersive gameplay shone through the shadows of frustration. Each mystery hinted at the depth of the experience, leaving me torn between the urge to continue and the disappointment of unresolved customer service. The dichotomy between the game's allure and the lack of responsiveness underscored the importance of holistic brand experience in today's competitive landscape. While my journey with Hunt A Killer experienced turbulence, the potential for a captivating adventure remained tantalizingly close. As I navigated through this chapter of uncertainty, I couldn't help but ponder the delicate balance between product quality and customer service excellence. Hunt A Killer, may this feedback serve as a beacon to strengthen your commitment to customer care, enhancing the seamless fusion of immersive gameplay with responsive support. In the realm of mysteries waiting to be unraveled, let this testimonial be a testament to the transformative power of authentic customer engagement – an essential ingredient in the recipe for lasting success.
S Sara
527 days ago

I purchased the Blair Witch Season One…

My review for huntakiller.com I purchased the Blair Witch Season One box set for a mystery weekend get away with my sister. It came with 6 boxes and we spent the better part of 12 hours working our way through them. The puzzles were cyphers were challenging but solvable without having to reference the solutions. As we progressed through the mystery we frequently had to reference previous boxes, which made the experience even better. I'm looking forward to the next mystery weekend and doing Season Two
B brandon kelly
702 days ago

Incredible activity – detailed and fun!

My review for huntakiller.com These boxes are very involved, detailed, and brain puzzling. Allows for some creative thought and makes a tremendous amount of fun with combined efforts from friends and family. I have purchased 3 seasons of boxes from hunt a killer and all of them have been incredibly fun! It has become a frequent weekend activity for our friends in my home and we look forward to seeing new boxes and solving more mysteries!
J Jennifer H
706 days ago

Hunt a Killer is AMAZING, you won’t regret it!

My review for huntakiller.com I can't believe I have not come across Hunt A Killer sooner, but I'm glad I finally did! Every single one of their boxes, whether it be a premium where you get everything in one box or a season with multiple episodes/boxes to solve, are incredibly well thought out, detailed and very entertaining. And there are even real items you can actually touch! All the boxes I have done have been amazing (and I've done a lot), you will not find a bad story.
P Philip Scott
711 days ago

An engaging, community building journey

My review for huntakiller.com An incredible community building experience! We anticipated the arrival of every episode and our family cleared their schedule to participate. The best part is everybody was engaged and contributed! The interface was very intuitive and lightening fast responsive. The story drew us in. Each box took us about 2-3 hours working together to unravel. And, as we solved our first case our family ask, what’s our next case?
J Jenny
724 days ago

A Riveting Adventure Awaits at Hunt a Killer!

Diving into the world of Hunt a Killer has been an absolute delight! The wide range of options available on their website ensures that there is something for everyone, catering to all levels of difficulty. What truly sets them apart is the meticulous attention to detail in every game, with carefully curated objects that truly immerse you in the storyline. From the challenging puzzles to the captivating narratives, each game offers a unique and thrilling experience. The flexibility in pricing, ranging from affordable standalone options to full-year subscriptions, makes it easy to embark on this adventure at your own pace and budget. Whether you prefer a single intriguing mystery or a continuous journey through multiple storylines, Hunt a Killer has it all. Immerse yourself in a world of suspense and excitement – Hunt a Killer is not just a game, but an unforgettable experience waiting to be unraveled!
B Brittany Culbreth
732 days ago

Love love love

My review for huntakiller.com Love love love! Being a mom of two (and one of those being a small toddler), I don’t have much time for hobbies or time for myself but this subscription allows me to spend a couple hours after everyone goes to bed to focus on something that I find interesting, without the interruption of other people. I am a problem solver at my core and this is something that really gets me interested and focused - three hours can go by like 15 minutes!
E Erin Estes
733 days ago

Unraveling Mysteries with Loved Ones: A Hunt A Killer Adventure

Envision the perfect evening; gathered around a table with your closest family and friends, engrossed in unraveling a captivating mystery. This is the exact experience Hunt A Killer delivers. From the moment we delved into our first box, the excitement was palpable. Each clue we decoded, every piece of evidence we unearthed, brought us closer to the truth, fueling our anticipation for the next installment. What truly sets Hunt A Killer apart is its ability to ignite a sense of camaraderie and collaboration. As we pieced together the intricate puzzles, shared theories, and uncovered hidden secrets, the bonds between us grew stronger. It wasn't just about solving a mystery; it was about creating cherished memories that will forever be etched in our hearts. I wholeheartedly recommend Hunt A Killer to anyone seeking a unique and engaging activity to unite their loved ones. Prepare to embark on an exhilarating journey filled with suspense, laughter, and a whole lot of fun. Trust me, you won't be able to resist asking for the next box as soon as you solve the current one. Get ready to delve into a world of mysteries and create unforgettable moments with those closest to you.
J Jeannie Lashlee
744 days ago

Exceeds expectations.

My review for huntakiller.com Hunt A Killer is an excellent subscription service for the crime solving fan. The realistic pieces of 'evidence,' including online links and great storytelling exceeds expectation. I've had questions that are promptly answered by a real, live person. The only drawback is that they use DHL for shipping at times and my box doesn't arrive on time. We did 3 mysteries and they were fantastic!
R Rones P
745 days ago

Engaging Mystery Solving

When I discovered Hunt A Killer, I had no idea how much fun I was in for! The puzzles were perfectly challenging, keeping me intrigued and engaged without ever becoming frustrating. It was the ideal activity for those days when you want to feel accomplished without leaving the comfort of your home. What truly captured my attention was the immersive experience. From the intricate storyline to the detailed characters, I found myself fully invested in solving the mystery. Every piece of evidence and trinket uncovered along the way added depth to the narrative, making the whole experience feel incredibly real. If you're looking for a thrilling and satisfying way to spend your time, Hunt A Killer is definitely the way to go. Get ready to sharpen your detective skills and delve into a world of mystery and intrigue!
L Lisa C.
745 days ago

A Thrilling Solo Adventure: Unveiling the Mystery of Hunt A Killer

I recently embarked on a suspenseful journey with huntakiller.com, courtesy of the Mallory Rock season gifted to me. This immersive experience not only piqued my curiosity but also kept me captivated throughout. Although initially intended to be a shared activity with my partner, the thrill of the investigation beckoned me to unravel the enigma solo — a decision that enriched my exploration of the storyline. Delving into the intricate world of cyphers and deciphering clues, I found myself drawn deeper into the narrative, each piece of evidence adding a new layer to the mystery. The option to expedite the next installment upon early completion of a box added an element of excitement, ensuring that the intrigue never waned. As I eagerly anticipate exploring future seasons, a thought crossed my mind — wouldn't it be fantastic if Hunt A Killer provided the option to return or recycle some of the physical clues post-solution? This environmentally conscious approach would not only declutter homes but also contribute to restocking their inventory for future players. However, certain keepsake evidence items are too fascinating to part with, adding a touch of nostalgia to my collection. In conclusion, Hunt A Killer has seamlessly blended entertainment with challenge, offering a truly unique and engrossing experience that I look forward to revisiting time and time again.

Introduction

Hunt A Killer is a subscription-based company that offers immersive and engaging murder mystery experiences. With a combination of physical items and an online platform, they aim to provide a thrilling and interactive detective adventure right at your doorstep. In this editorial review, we'll discuss various aspects of Hunt A Killer, including pros and cons, user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros:
    • Engaging and immersive murder mystery experiences.
    • High-quality physical items and props.
    • Online platform enhances the interactive nature of the game.
    • Flexible subscription plans to cater to different preferences.
    • Regular updates and new episodes add excitement and freshness.
  • Cons:
    • Subscription model may not be suitable for those seeking one-time experiences.
    • Some may find the pace of the story to be slow at times.

User Experience

Hunt A Killer offers an impressive user experience that combines the enjoyment of solving mysteries with the convenience of a subscription service. Users receive a box containing various clues, documents, and props related to an ongoing murder mystery. The online platform acts as an interactive hub, allowing users to access additional information, collaborate with other members, and submit their findings. The combination of physical and digital elements creates a unique and engaging experience that keeps users hooked throughout their investigation.

Pricing and Value for Money

Hunt A Killer offers different subscription plans to suit varying budgets and preferences. The plans range from monthly to multi-month options, with discounts available for longer commitments. While the prices may seem higher than some other subscription services, the value for money comes from the high-quality materials, captivating storylines, and the immersive nature of the experience. The satisfaction of being engrossed in an intriguing murder mystery and solving it piece by piece makes the investment worthwhile for many.

Customer Service

Hunt A Killer prides itself on its excellent customer service. Their support team is responsive and dedicated to ensuring the best possible experience for their customers. Whether it's addressing subscription-related queries, clarifying plot details, or handling any issues that may arise, Hunt A Killer's customer service staff are knowledgeable and helpful. Users can reach out to them via email or through the online platform, and they can expect prompt and satisfactory assistance.

Product Quality and Selection

Hunt A Killer maintains a high standard when it comes to product quality. The physical items included in each box are thoughtfully designed, well-crafted, and contribute to the overall immersion of the experience. The selection of props, clues, and documents is diverse and showcases attention to detail. Additionally, the online platform provides access to supplementary materials such as videos, audio recordings, and interactive puzzles, further enhancing the overall product quality.

Website Usability

Hunt A Killer's website is user-friendly and well-designed. The interface is intuitive, making it easy for both new and existing users to navigate through the various sections. The online platform seamlessly integrates with the physical subscription boxes, ensuring a smooth and cohesive experience. The layout is aesthetically pleasing, and important information, such as upcoming episodes and subscription details, are prominently displayed. Overall, the website enhances the overall user experience.

Returns and Exchanges

Hunt A Killer provides a fair and hassle-free return and exchange policy. If users encounter any issues with their subscription boxes or receive damaged items, they can contact customer service for a replacement or refund. The company understands the importance of ensuring customer satisfaction and aims to resolve any concerns promptly. However, it's important to note that returns or exchanges for reasons other than product defects or damages may be subject to certain limitations.

Promotions and Discounts

Hunt A Killer occasionally offers promotions and discounts, particularly during special occasions or holidays. These discounts may include reduced subscription prices, free bonus items, or extended trial periods. Users can stay updated on the latest promotions by visiting the website or subscribing to Hunt A Killer's newsletter. These promotions provide an opportunity to try out the service at a more affordable price or enjoy additional benefits, further enhancing the value for money.

Reputation

Hunt A Killer has gained a positive reputation in the murder mystery and subscription box industries. They are known for their commitment to delivering captivating experiences and fostering a strong community of mystery enthusiasts. The company has received numerous positive reviews and testimonials from satisfied customers, highlighting the immersive nature of their murder mystery adventures. Their dedication to creating high-quality content and fostering an engaging community contributes to their solid reputation.

Payment Options

Hunt A Killer offers multiple payment options to facilitate a seamless and convenient checkout process. Users can make payments using major credit cards, such as Visa, MasterCard, American Express, and Discover. This variety of payment options ensures that customers can choose the method most convenient for them, enhancing the overall user experience.

Loyalty Programs

While Hunt A Killer doesn't have a formal loyalty program, they value their repeat customers and often show appreciation through special perks and offers. These may include exclusive access to bonus episodes, early access to new releases, or discounts on future subscription plans. The company recognizes the importance of rewarding customer loyalty and aims to provide additional value to their dedicated audience.

Customer Reviews

Hunt A Killer has garnered overwhelmingly positive customer reviews. Users appreciate the immersive and challenging nature of the murder mystery experiences, as well as the high-quality physical items included in each box. The online platform and community engagement contribute to the overall satisfaction of users, who often express their enthusiasm for unraveling the mysteries and the enjoyment they derive from the experience. Hunt A Killer's customer reviews serve as a testament to the quality of their products and the engagement they provide.

Community Involvement

Hunt A Killer actively fosters a community of mystery enthusiasts through their online platform. Users can interact with fellow subscribers, share theories and insights, and participate in collaborative discussions. The company also hosts live events and meetups where users can connect with like-minded individuals. This community involvement creates a sense of belonging and adds an extra layer of excitement and engagement to the overall experience.

Shipping and Costs

Hunt A Killer ensures timely and reliable shipping of their subscription boxes. Shipping costs are included in the subscription price, providing transparency and clarity to users. The company strives to deliver the boxes within the specified timeframe, ensuring that users can embark on their murder mystery adventures without delays. Expedited shipping options may be available for an additional fee, allowing users to receive their boxes even faster if desired.

In conclusion, Hunt A Killer offers an immersive and engaging murder mystery experience through its subscription-based service. With high-quality physical items, an interactive online platform, and a dedicated community, they deliver an enjoyable and captivating adventure right to your doorstep. While the subscription model may not suit everyone's preferences, the quality, value for money, and customer satisfaction are undeniable. Hunt A Killer's commitment to excellence, reliable customer service, and positive reputation make them a trusted choice for anyone seeking an intriguing and immersive murder mystery experience.