Users Voice for Hunterboots

20% users rated Terrible
2% users rated Poor
4% users rated Average
2% users rated Very Good
72% users rated Excellent
Pie Chart Review Representation for Hunterboots
Hunterboots Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 06 Oct 2019

Last updated by on 12 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 4.8 4.4 1.8 2.4 3.8 4.5
Oct 2022 4.1 4.4 2.8 2.6 4.2 4.7
Nov 2022 3.8 2.7 2 4 2.8 4.5
Dec 2022 5 5 5 5 5 5
Mar 2023 3 4.6 5 2.6 3.4 4.1
Line Chart for Rating of peer stores

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Detailed Hunterboots Review by

Introduction

Hunter Boots is a well-known footwear brand that specializes in high-quality, waterproof boots. The brand has been around for over 160 years and has established itself as a trusted name in the industry. The company's website, hunterboots.com, is the official online store where customers can purchase their iconic boots, as well as other products such as clothing, accessories, and bags.

Pros and Cons

Pros:
  • High-quality, durable boots
  • Excellent customer service
  • Free delivery and returns
  • Wide selection of products
  • Easy to use website
Cons:
  • Expensive
  • Some products may not be available for certain countries

User Experience

The Hunter Boots website has a clean and minimalist design that is easy to navigate. Customers can easily find the products they are looking for, and the product pages contain all the necessary information such as size charts and materials used. The website also has a mobile version that is just as user-friendly as the desktop version.

Pricing and Value for Money

Hunter Boots are not cheap, with prices starting from around $100. However, the company's products are of high quality and are designed to last. Customers can be assured that they are getting value for their money.

Alternatives

Some popular alternatives to Hunter Boots include:
  • Bogs
  • Muck Boots
  • Timberland
  • Sorel

Customer Service

Hunter Boots has excellent customer service. The company offers free delivery and returns, as well as a 12-month warranty on its products. Customers can also contact the company via email or phone if they have any queries or concerns.

Product Quality and Selection

Hunter Boots are known for their high-quality, durable construction. The company offers a wide selection of boots in various styles, colors, and sizes. In addition to boots, the website also sells other products such as clothing, accessories, and bags.

Website Usability

The Hunter Boots website is user-friendly, with a clean and easy-to-navigate design. Customers can easily find the products they are looking for and can filter products based on various criteria such as size and color.

Returns and Exchanges

Hunter Boots offers free returns and exchanges within 30 days of purchase. Customers can return products for any reason, as long as they are in their original condition and packaging.

Promotions and Discounts

Hunter Boots occasionally offers promotions and discounts on its products. Customers can sign up for the company's newsletter to receive updates on discounts and special offers.

Reputation

Hunter Boots has a solid reputation for producing high-quality, durable boots. The company has been around for over 160 years and has established itself as a trusted brand in the industry.

Payment Options

Hunter Boots accepts various payment methods, including credit cards, PayPal, and Apple Pay.

Loyalty Programs

Hunter Boots does not currently have a loyalty program.

Customer Reviews

Overall, customer reviews of Hunter Boots are positive. Customers rave about the high quality and durability of the boots. However, some customers find the prices to be quite steep.

Community Involvement

Hunter Boots is committed to sustainability and ethical production. The company uses recycled materials wherever possible and has implemented various sustainability initiatives across its operations.

Shipping and Costs

Hunter Boots offers free standard shipping on all orders. Customers can also choose to pay for express shipping if they need their order to arrive more quickly. Delivery times and costs may vary depending on the customer's location.

Hunterboots Recent User Reviews

User Rating

5 stars

74

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Reviewer Name: Kayleigh

Review Submission Date: 2022-12-18

Review Title: Never dispatched boots
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Review Description: Never dispatched boots. Tried to blame dpd, then admitted they had not sent them,had to wait for further investigation,then to be told nearly 3 weeks into waiting that the boots arnt in stock anymore. Lied from start to finish. I had explained in first communication with hunter that these boots was for my autistic daughter, they couldn't have cared a less. Avoid.

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Reviewer Name: David Ray

Review Submission Date: 2022-12-18

Review Title: Great bargain
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Review Description: Can’t wait for our 13yr old granddaughter to open these at Xmas. She’s always wanted a pair and MnMs price made them possible. Absolute bargain price and will use them again.

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Reviewer Name: Alexandra Seal

Review Submission Date: 2022-12-17

Review Title: I am so upset as I ordered from a…
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Review Description: I am so upset as I ordered from a reputable brand only to have my parcel delivered to another town even and still so many weeks on, do not have a solution and can only speak to yourselves via chat!! No customer service or any one to talk to…. My problem is still an investigation since the beginning of December , it’s now 17 th !!!! Very dissatisfied

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Reviewer Name: Joanna

Review Submission Date: 2022-12-17

Review Title: Reliable, good info, on time - what's not to like?
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Review Description: I am not keen on online shopping, but the process was painless. After being notified of the day of the delivery, early on the actual day I was additionally given the exact 2-hour delivery slot. Not all companies bother to do that, and it's essential if you don't want to spend the entire day hanging around for no good reason. So I am now the proud owner of the lovely Chelsea Boots by Hunters.

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Reviewer Name: Antonyio

Review Submission Date: 2022-12-17

Review Title: I love my boots
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Review Description: I love my boots, and they came in on time. In addition, they fit perfectly and look just like boots online. Lastly, I made my purchase, and they came in following week.

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Reviewer Name: maria

Review Submission Date: 2022-12-17

Review Title: Lovely boots. Ordered online and arrived earlier than…
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Review Description: Ordered online and arrived earlier than expected. These are a present for my daughter so they haven't been worn yet but I know she will be very happy with the purchase.

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Reviewer Name: LH

Review Submission Date: 2022-12-17

Review Title: Hunter 16l nylon backpack fan
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Review Description: Have just received a Hunter 16l nylon backpack in military red as a present. Love these backpacks due to their style, quality and practicality. I hope Hunter bring out different colours with each new season like they used to do!

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Reviewer Name: EMYR BOWEN

Review Submission Date: 2022-12-17

Review Title: Hunter do not want my custom.
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Review Description: I ordered two pairs of boots on 9 December. DPD never delivered my order. My boots are now being returned to Hunter. DPD reason for non delivery is adverse weather. During this period, I have received many deliveries from other carriers. Hunter refuse to send me the boots again as they believe they will encounter the same problems. This is totally unacceptable. Obviously Hunter do not want my custom.

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Reviewer Name: Will

Review Submission Date: 2022-12-17

Review Title: They sent to the wrong address even…
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Review Description: They sent to the wrong address even after I tried to address the situation. Then the color of the boots sent was incorrect. When I asked for the correct one to be sent I’ve heard no response. I’m HIGHLY irrited.

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Reviewer Name: Nicholas

Review Submission Date: 2022-12-17

Review Title: Terrible experience
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Review Description: Ordered personalized boots as a Christmas gift. The boots arrived misspelled (I double checked and I sent correct spelling on the order). I’ve emailed several times and talked to someone on their chat about it. I’ve sent pictures and have been very polite. They keep blowing me off.