Users Voice for Hyundaipowerequipment

9% users rated Terrible
3% users rated Poor
1% users rated Average
8% users rated Very Good
77% users rated Excellent
Pie Chart Review Representation for Hyundaipowerequipment
Hyundaipowerequipment Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 07 Jun 2019

Last updated by on 12 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 4.4 1.8 2.2 3.7 4.4 1.2
Oct 2022 4.6 2.8 1.4 2.5 4.4 1.3
Nov 2022 4.6 2 1.1 3 2.7 1.4
Dec 2022 5 5 5 5 5 5
Apr 2023 4.1 5 1.3 5 4.6 1.4
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hyundaipowerequipment.co.uk

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Detailed Hyundaipowerequipment Review by

Introduction

Hyundai Power Equipment is a well-known brand for manufacturing high-quality power tools, lawn and garden equipment, and generators. The company is headquartered in the UK and has been in the market for several years. Hyundai Power Equipment is committed to providing durable and reliable tools at affordable prices. The company aims to deliver innovative products that make the work of professionals and DIY-ers easy and efficient.

Pros and Cons

Pros:
  • Wide range of power tools, lawn and garden equipment, and generators to choose from
  • Affordable pricing
  • Reliable and durable products
  • Free shipping on orders over £50
Cons:
  • No physical stores available, only online shopping
  • Limited options for some categories like pressure washers and welders

User Experience

The website is easy to navigate and has a clean design. The categories are well-organized, making it easy to find what you are looking for. The search function is efficient and filters are available to narrow down a search. Customers can easily access product information, specifications, and reviews. Additionally, the website is optimized for mobile use, making it accessible to customers on the go.

Pricing and Value for Money

Hyundai Power Equipment offers affordable pricing for quality products, making it an attractive choice for customers. The value for money is great as the products are reliable, durable, and long-lasting. Prices vary according to the category of the product, with some categories being more affordable than others. However, the pricing is still competitive compared to other brands.

Alternatives

Alternative brands to consider include Briggs & Stratton, Honda, and Yamaha. These brands offer similar products and are known for their reliability and durability.

Customer Service

Hyundai Power Equipment offers excellent customer service, providing customers with a 30-day return policy for unused and in original packaging products. The customer service team is responsive and available for queries and concerns. Customers can contact the team via email, phone, or live chat.

Product Quality and Selection

Hyundai Power Equipment offers a wide range of power tools, lawn and garden equipment, and generators. The products are of high quality and come with a manufacturer's warranty. The product selection includes chainsaws, hedge trimmers, lawnmowers, pressure washers, and many others. The products are made with reliable materials that ensure durability and longevity.

Website Usability

The website is easy to use and navigate, with well-organized categories and an efficient search function. The website is optimized for mobile use and loads quickly. The checkout process is straightforward, and customers can create an account to save their preferences and checkout faster in the future.

Returns and Exchanges

Hyundai Power Equipment offers a 30-day return policy for unused and in original packaging products. Customers must contact customer service to initiate a return or exchange. Refunds are processed within 14 days of receiving the returned product.

Promotions and Discounts

Hyundai Power Equipment offers promotions and discounts regularly, which are available on the website or via email newsletters. Customers can sign up for the newsletter to receive the latest discounts and promotions.

Reputation

Hyundai Power Equipment has a reputation for reliability and quality products. The company is known for its affordable pricing and excellent customer service. The brand has positive reviews from customers who appreciate the quality of its products and customer service.

Payment Options

Hyundai Power Equipment offers multiple payment options, including credit cards, PayPal, and Klarna. Customers can choose the payment option that best suits their needs.

Loyalty Programs

Hyundai Power Equipment does not offer a loyalty program currently.

Customer Reviews

Customers rave about the quality of Hyundai Power Equipment’s products and the company's excellent customer service. Reviews indicate that the products are reliable and durable, making them a great investment.

Community Involvement

Hyundai Power Equipment does not have an official community involvement program.

Shipping and Costs

Hyundai Power Equipment offers free shipping on orders over £50 within the UK. Orders are typically processed within 24 hours of placement and delivered within 3-5 business days. Shipping costs are calculated at checkout for orders under £50. International shipping is available, and fees are calculated at checkout based on the destination.

Hyundaipowerequipment Recent User Reviews

User Rating

5 stars

78

4 stars

17

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Reviewer Name: Mr vernon dei rocini

Review Submission Date: 2022-12-16

Review Title: first impressions of tool.
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Review Description: saw cuts well but not sure from instructions how exactly tension chain- does the tightening wheel tighten chain when tightened or do you have to pull bar then tighten?. not a big fan of electronics stepping in and cutting power too early. also not sure m/c will operate from a generator, will try soon, otherwise all good so far.

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Reviewer Name: David Walker

Review Submission Date: 2022-12-16

Review Title: Great customer contact
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Review Description: Great customer contact. Delivery received the day before forecast. Brill piece of garden gear, sensible price, good quality, well made, did the job brilliantly!

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Reviewer Name: ET

Review Submission Date: 2022-12-15

Review Title: Traditional high-quality standards with modern-day advantages
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Review Description: Real people readily available to speak on the 'phone; efficient, cheerful customer service; speedy delivery of purchase; trouble-free aftersales attention.

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Reviewer Name: Glenn Evans

Review Submission Date: 2022-12-15

Review Title: Need to send back a heater and all went…
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Review Description: Need to send back a heater and all went well, was pleased with the attention I received.

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Reviewer Name: Dave Knight

Review Submission Date: 2022-12-14

Review Title: It won’t start and doesn’t run it’s a…
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Review Description: It won’t start and doesn’t run it’s a very poor piece of equipment I regret buying it

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Reviewer Name: David Wilson

Review Submission Date: 2022-12-14

Review Title: Machine arrived faulty
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Review Description: Machine arrived faulty, was instructed to either repair myself on parts they would send out "or" find someone myself to repair and back charge "or" drain machine with fluids pack up and return, whatever happened to customer service, why can't Hyundai Power Products find someone to repair and pay direct, why is this the customers problem to solve on a faulty machine supplied ?

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Reviewer Name: mark plumb

Review Submission Date: 2022-12-14

Review Title: The garden multi
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Review Description: The garden multi tool looks good, although I have not had time to use it yet, however very disappointed that I purchased the multi tool on the Wednesday and on the Friday I am sent an email offering it at just under £40.00 less. Really is a sickening feeling.

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Reviewer Name: Ian Phillips

Review Submission Date: 2022-12-13

Review Title: Good value from a reliable company.
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Review Description: Simple buying experience.Delivery as specified.Well-packaged with minimal plastic.Product appears well-made and good value for money.CON: the overly-stiff ON/OFF switch. So hard to turn ON that it seems likely to break.

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Reviewer Name: Robert Fisher

Review Submission Date: 2022-12-13

Review Title: Small, neat and quiet compressor
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Review Description: Ordered a small "quiet" compressor for a particular project. Ordering was simple, the product was delivered on time and appears to be well made and as described. Assembly was simple and quick. Powered up and is surprisingly quiet. All looks good. All round a great purchase.

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Reviewer Name: Stephen Humpage

Review Submission Date: 2022-12-13

Review Title: The tools are robust powerful really…
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Review Description: The tools are robust powerful really impressive definitely worth every penny great value for such quality Thanks ?