Identitychecks Reviews

Voted Poor (2/5)

48 Votes

48 Reviews

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In the Big Sales category

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31% users rated Terrible
15% users rated Poor
17% users rated Average
38% users rated Very Good
0% users rated Excellent
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Introduction

Identitychecks.com is an online platform that specializes in personalized checks and other identity-related products, serving as a convenient one-stop-shop for individuals looking for unique and secure ways to express their personal style. With a wide selection of customizable check designs, address labels, and personal cards, Identity Checks offers a solution for those who want to make a statement while performing everyday transactions.

Pros and Cons

  • Pros:
    1. Diverse and extensive collection of personalized check designs.
    2. High-quality products with advanced security features.
    3. User-friendly website with easy customization options.
    4. Competitive pricing and value for money.
    5. Responsive and efficient customer service.
    6. Generous promotions and discounts.
    7. Favorable reputation backed by positive customer reviews.
  • Cons:
    1. Limited product range beyond checks and related items.
    2. Shipping costs can be high for international customers.

User Experience

Identitychecks.com offers a seamless and intuitive user experience, allowing customers to easily navigate through the website and find the products they desire. The platform provides comprehensive customization options, enabling users to personalize their checks and other items according to their preferences. The website's responsive design ensures that users can comfortably access and use the platform on various devices, including smartphones, tablets, and desktop computers.

Pricing and Value for Money

Identity Checks offers competitive pricing for its customized products, providing great value for money. While prices may vary depending on the specific design, customers can expect reasonably affordable rates for personalized checks compared to traditional banks. Additionally, periodic promotions, discounts, and clearance sales further enhance the value proposition, allowing customers to save even more on their purchases.

Customer Service

Identity Checks prides itself on providing exceptional customer service. The company employs a knowledgeable and responsive support team that is readily available to assist customers with any inquiries or issues they may encounter. Customers can reach out to the support team via email, phone, or live chat, and they can expect prompt and satisfactory resolutions to their concerns.

Product Quality and Selection

Identitychecks.com maintains high product quality standards, ensuring that customers receive durable and well-crafted personal checks that meet or exceed industry standards. The checks feature advanced security features such as holograms, chemical sensing paper, and tamper-evident packaging, providing customers with peace of mind regarding their transactions. While the platform's main focus is personalized checks, it also offers a variety of complementary products including address labels and personal cards.

Website Usability

The website's user-friendly interface and clear navigation structure make it easy for customers to browse and customize their desired products. The customization process is straightforward, allowing users to select their preferred design, add personalization details, and preview the final result before making a purchase. The website also provides helpful information and frequently asked questions to guide customers through the ordering process.

Returns and Exchanges

Identity Checks has a comprehensive returns and exchanges policy in place to ensure customer satisfaction. If customers are not completely satisfied with their order, they can contact customer service within 30 days of receipt for assistance in initiating a return or exchange. The company strives to resolve any issues promptly and efficiently, either by providing a replacement or issuing a refund.

Promotions and Discounts

Identity Checks frequently offers promotions and discounts to provide additional value to its customers. These promotions can range from percentage discounts on specific products or entire orders to free shipping offers and gift with purchase deals. Customers can stay updated on the latest promotions by signing up for the platform's newsletter or regularly checking the website's "Promotions" section.

Reputation

Identitychecks.com has built a strong reputation for delivering high-quality products and excellent customer service. With numerous positive customer reviews and testimonials, the platform is trusted by a large customer base. The company's commitment to security and its extensive selection of customizable designs have contributed to its positive standing in the industry.

Payment Options

Identity Checks offers several convenient payment options to accommodate the diverse preferences of its customers. Users can securely make purchases using major credit cards, such as Visa, Mastercard, Discover, and American Express. Additionally, the platform accepts payments through PayPal, providing an extra layer of security and flexibility for those who prefer this method.

Loyalty Programs

Currently, Identity Checks does not offer a specific loyalty program. However, the platform's regular promotions and discounts often reward returning customers and encourage repeat sales.

Customer Reviews

Customer reviews play a crucial role in establishing the trustworthiness and expertise of a business. On Identitychecks.com, customers consistently praise the platform for its high-quality products, reliable customer service, and seamless ordering process. Positive feedback highlights the vast selection of check designs, personalized options, and the overall satisfaction experienced by customers.

Community Involvement

Identity Checks actively engages in community involvement initiatives, demonstrating its commitment to society beyond offering personalized products. The company collaborates with local organizations and charities to support causes that align with its values. Through these partnerships, Identity Checks contributes to making a positive impact and building stronger communities.

Shipping and Costs

Identity Checks provides various shipping options to cater to customers' preferences and needs. Standard shipping typically takes 7-10 business days within the United States, while expedited shipping options are available for faster delivery. Shipping costs may vary depending on the destination and shipping method chosen. While domestic shipping costs are reasonable, international customers may experience higher shipping fees due to distance and customs regulations.