Users Voice for Illesteva

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Review article published on: 12 Apr 2019

Last updated by on 10 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 5 2.7 1.7 4.9 4.1
Feb 2023 5 4.1 3 5 3 5
Mar 2023 5 5 5 5 5 5
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Detailed Illesteva Review by


Illesteva is a popular eyewear retailer that has gained a cult following in recent years due to its unique designs and high-quality materials. The brand was founded in 2010 by Daniel Silberman and Jus Ske, and since then, it has expanded its product range to include sunglasses, optical frames, and accessories for men and women. The company has a strong presence in the fashion industry and has been featured in major publications like Vogue, GQ, and Esquire.

Pros and Cons

  • Unique and stylish designs
  • High-quality materials
  • Great customer service
  • Wide range of products
  • Expensive compared to other eyewear brands
  • Limited options for prescription lenses
  • Some customers have reported issues with shipping and returns

User Experience

The Illesteva website is user-friendly and easy to navigate. The homepage features a slideshow of the brand's latest collections and a menu bar that includes categories such as sunglasses, optical, accessories, and sale. Customers can filter their searches by color, shape, and material, which makes finding the perfect pair of eyewear effortless.

Pricing and Value for Money

Illesteva's products are on the higher end of the price spectrum, with sunglasses starting from $160 and optical frames starting from $220. While the prices may be steep, customers can be assured that they are paying for premium quality materials and unique designs.


There are several other eyewear retailers that customers can consider as alternatives to Illesteva, including Warby Parker, Ray-Ban, and Oliver Peoples. These brands offer similar products at more affordable prices.

Customer Service

Illesteva has a dedicated customer service team that can be contacted via email or phone. The company also has a comprehensive FAQ section on its website that addresses common customer queries. Customers can expect prompt and helpful responses from the Illesteva customer service team.

Product Quality and Selection

Illesteva's products are known for their high-quality materials and unique designs. The brand uses premium acetate, titanium, and stainless steel to create its frames, and its lenses are made from scratch-resistant CR-39 or polarized glass. The brand's product selection is extensive, with a wide range of styles and colors available for both sunglasses and optical frames.

Website Usability

Illesteva's website is well-designed and easy to use. Customers can filter their searches by categories such as color, shape, and material, which makes finding the perfect pair of eyewear effortless. The website is also responsive and can be accessed from both desktop and mobile devices.

Returns and Exchanges

Illesteva has a comprehensive return and exchange policy that allows customers to return products within 14 days of delivery. The company requires that products should be in their original packaging to be eligible for returns or exchanges.

Promotions and Discounts

Illesteva occasionally offers promotions and discounts, especially during major holidays like Black Friday and Cyber Monday. Customers can sign up for the brand's newsletter to stay updated on the latest promotions and discounts.


Illesteva has a strong reputation in the fashion industry and has received favorable reviews from customers and critics alike. The brand's unique designs and high-quality materials have made it a popular choice among fashion-forward individuals.

Payment Options

Illesteva accepts several payment options, including major credit cards like Visa, Mastercard, and American Express. The brand also accepts payments via PayPal and Apple Pay.

Loyalty Programs

Illesteva does not currently offer a loyalty program for customers.

Customer Reviews

Customers have generally praised Illesteva's products for their high quality and unique designs. However, some customers have reported issues with shipping and returns.

Community Involvement

Illesteva has been involved in several philanthropic projects, including partnering with the Surf Lodge in Montauk to create a bespoke line of sunglasses, with a portion of the proceeds going to the Montauk Playhouse.

Shipping and Costs

Illesteva offers free shipping on all orders within the United States. International shipping is available for an additional fee. Customers can expect their orders to be delivered within 3-5 business days within the United States.