Imaginarium Reviews

Voted Poor (2/5)

55 Votes

55 Reviews

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In the Big Sales category

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22% users rated Terrible
31% users rated Poor
18% users rated Average
18% users rated Very Good
11% users rated Excellent
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Introduction is an online retail store that offers a wide range of unique and creative products, making it a one-stop shop for anyone looking for creative and innovative gifts. With a diverse range of products, competitive prices, and excellent customer service, Imaginarium is a popular destination for online shoppers in Brazil.


  • Diverse Product Range: offers a vast selection of products, ranging from home decor to fashion accessories, providing something for everyone.
  • Unique and Creative Designs: The website features products with distinctive designs, making it easy for customers to find one-of-a-kind items.
  • Competitive Pricing: offers competitive prices, ensuring that customers get value for their money.
  • Great Customer Service: has a helpful and responsive customer service team, ready to assist shoppers with any queries or concerns they may have.


  • Limited International Shipping: Currently, primarily caters to customers within Brazil, which may limit its accessibility for international customers.
  • Product Availability: Some popular products may go out of stock quickly, resulting in missed opportunities for customers.

User Experience offers a user-friendly and intuitive interface, allowing customers to easily navigate and find the products they are interested in. The website is well-organized, with categories, filters, and search options to help users find specific items quickly. The checkout process is smooth and secure, providing a seamless user experience.

Pricing and Value for Money offers competitive prices for its products, ensuring that customers get value for their money. Despite the unique and creative designs, the pricing remains reasonable, making the products accessible to a wide range of shoppers.

Customer Service has a dedicated and responsive customer service team that provides excellent support to customers. They promptly address inquiries, concerns, and offer assistance throughout the purchasing process. Customers can reach out through various channels, including email, phone, and social media.

Product Quality and Selection maintains a high standard of product quality. The items are carefully curated, ensuring that customers receive products that meet their expectations. The selection of products is extensive, covering various categories and catering to different tastes and preferences.

Website Usability

The website of is well-designed and easy to navigate. It loads quickly, providing a seamless browsing experience for users. The search function and filters make it simple to find specific products, and the product descriptions are informative and detailed, aiding customers in making informed purchasing decisions.

Returns and Exchanges has a hassle-free return and exchange policy. If customers are not satisfied with their purchase, they can return or exchange the item within a specified timeframe. The process is straightforward, and the customer service team assists in resolving any issues promptly.

Promotions and Discounts frequently offers promotions and discounts on their products, allowing customers to avail themselves of great deals and savings. The website showcases these offers prominently, making it easy for shoppers to take advantage of discounted prices.

Reputation has gained a positive reputation among customers. With a strong focus on quality, unique designs, and excellent customer service, the brand has built trust and loyalty among its shoppers.

Payment Options provides customers with a range of payment options, including credit cards, debit cards, and online banking. This allows for convenient and secure transactions, catering to various preferences.

Loyalty Programs offers a loyalty program, rewarding customers for their continued support. Members can enjoy exclusive benefits, such as early access to promotions and discounts, personalized recommendations, and special offers.

Customer Reviews

The website features customer reviews, allowing shoppers to gain insights from the experiences of others. This helps customers make informed decisions about their purchases and adds to the overall transparency and trustworthiness of the brand.

Community Involvement actively engages with its community through social media platforms. They encourage customers to share their experiences, participate in contests, and interact with the brand. This fosters a sense of belonging and strengthens the relationship between the brand and its customers.

Shipping and Costs offers reliable and efficient shipping services. They strive to deliver products in a timely manner, ensuring customer satisfaction. The website provides clear information regarding shipping costs, making it transparent for customers when making their purchase decisions.