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Had a glitch on my I pad and again…
I just had to share my amazing experience with imend.com. I was in a bit of a panic when my iPad started glitching, but the technician at imend.com swooped in and fixed it with no charge! The level of customer service and support I received was beyond exceptional. This company truly goes above and beyond to help their customers, and I can't recommend them highly enough. If you ever find yourself in a tech bind, trust me, imend.com is the team you want in your corner. Thank you so much, imend.com!Unbeatable Service and Generosity: A Grateful Customer’s Experience with imend.com
Upon encountering a glitch on my iPad, I turned to imend.com for assistance. Their technician not only promptly resolved the issue but also did so without charging me. The generosity and helpfulness displayed by the staff at imend.com truly exceeded my expectations. I am wholeheartedly grateful for their exceptional service and would highly recommend them to anyone in need of electronic repairs. Thank you, imend.com, for going above and beyond to assist your customers.Exceptional Service and Friendly Staff at I Mend Phones!
I can't help but gush about the fantastic service I've received at I Mend Phones. I've been a frequent visitor, and each time I've had a different issue with my phone, they've fixed it with precision and care. Whether it was my home screen button, a new battery, app clean-up, or volume control, the team at I Mend Phones always delivered beyond my expectations. Their friendly staff made the entire experience even more pleasant. I can't recommend them enough for their professionalism and impeccable service!From Frustration to Gratitude: How iMend Transformed My Smartphone Experience
As a frequent visitor to iMend, I can confidently say that their service goes beyond just fixing devices; they restore peace of mind. Every time I walked in with a smartphone issue, whether it was a faulty home screen button or a drained battery, their team addressed it with expertise and efficiency. What truly sets iMend apart is their attention to detail. Not only did they fix my technical problems, but they also took the time to optimize my device by cleaning up unnecessary apps and resolving issues with my volume control. It's the little things like this that make a big difference in the overall user experience. Moreover, the staff at iMend exudes friendliness and professionalism, creating a welcoming atmosphere that instantly puts any tech-related anxieties at ease. Their dedication to customer satisfaction is evident in every interaction, making each visit a pleasant one. Thanks to iMend, what started as moments of frustration with my smartphone turned into a journey of gratitude for their exceptional service. I highly recommend iMend to anyone in need of tech repairs or optimizations; you won't be disappointed.A Lifesaver for My iMac: A Heart Transplant from iMend
I cannot express enough gratitude to iMend, particularly the Upper Beeding store, for their exceptional service. When my beloved iMac was on its last legs, i was hesitant to let it go. iMend performed a miracle, reviving it with what felt like a heart transplant. The rejuvenated iMac returned to me, offering a seamless experience just like the day i bought it. As for the occasional one-star reviews, I believe they speak more about the reviewer than the impeccable service provided by iMend. Thank you, iMend, for giving my iMac a new lease on life.Revitalized and Rescued: A Lifesaving Experience with iMend
Diving into the depths of despair as my beloved iMac approached its final breath, I stumbled upon iMend like a beacon of hope. The Upper Beeding iMend store became my sanctuary of salvation. Entrusting them with my ailing companion felt like a leap of faith, but oh, what a leap it was! Witnessing my iMac return from their healing hands was nothing short of a miracle; it felt as if it had undergone a profound rejuvenation, akin to a heart transplant that breathed new life into its fading existence. My gratitude knows no bounds towards the masterminds at iMend, especially the heroes at the Upper Beeding, West Sussex branch. Their expertise not only salvaged my iMac but also revived my faith in technology's capacity to transcend limitations. In a world overshadowed by the cynicism of one-star reviews, I stand as a testament to iMend's unparalleled craftsmanship. To those who doubt the transformative power of iMend's services, I implore you to look beyond the shadows of personal grudges and witness the brilliance that awaits you at iMend's doorstep. Trust in iMend, for they hold the key to reviving not just devices but also spirits. Gratefully yours, A Revived iMac EnthusiastWONDERFUL SERVICE
⭐⭐⭐⭐⭐ I can't help but share my wonderful experience with imend.com. A few years ago, I had the pleasure of using their services and was thoroughly impressed. Recently, I encountered a problem with my old A5 Samsung, and without hesitation, I reached out to them. The support I received was beyond exceptional. The representative patiently listened to my issue and spent a good 20 minutes on the phone with me, offering troubleshooting solutions. After following their suggestions, I witnessed a breakthrough – my phone powered back to life! I am truly amazed by the depth of their knowledge and the dedication they showed in assisting me. I cannot emphasize enough how valuable their service has been for me. Would I recommend imend.com? Absolutely. Thank you for your outstanding support. Lance TuckeyEXCEPTIONAL SUPPORT AND EXPERTISE
My experience with imend.com has been nothing short of exceptional. A few years back, I sought their assistance and was met with wonderful service that truly exceeded my expectations. Recently, facing an issue with my old A5 Samsung, I reached out to them again. Their dedication to helping customers shone through as they patiently spent 20 minutes on the phone with me, offering valuable solutions. After following their expert advice, I was thrilled to see my device spring back to life. Their knowledge and commitment left me truly impressed. I cannot praise their service enough. The support they provided was not only effective but also delivered with a personal touch that made all the difference. Without hesitation, I would wholeheartedly recommend imend.com to anyone in need of reliable tech assistance. Thank you, imend.com, for your exceptional support and expertise that saved the day. Sincerely grateful, Lance Tuckey.iPhone from iMend Drumcondra…
I am thrilled to share the exceptional service I received from iMend Drumcondra. Recently, I visited their shop to purchase an iPhone and was blown away by the level of professionalism and friendliness displayed by the staff. Despite running late, the team kindly kept the shop open for me and took the time to discuss various charger and phone options, going above and beyond to ensure I had all the information I needed. Not only did I secure a fantastic deal on the phone, but I also received a generous discount on chargers and cables. To top it off, I was pleasantly surprised with a complimentary compact battery worth €40. The entire experience left me thoroughly impressed, and I cannot recommend iMend Drumcondra enough. It's rare to come across such dedicated and customer-oriented service. I have no affiliation with the shop, but I believe that outstanding service deserves to be acknowledged. I am looking forward to returning to iMend when the time comes to upgrade my phone. Thank you, iMend Drumcondra, for your exceptional service and genuine care for your customers. I wholeheartedly encourage others to buy with confidence from this outstanding establishment.Unforgettable Customer Service at iMend Drumcondra: A Genuine Testimonial
Today, I had the pleasure of experiencing top-notch service at iMend Drumcondra. The team at imend.com truly went above and beyond to exceed my expectations. Upon arriving, I was greeted with warmth and professionalism, setting the tone for a fantastic customer experience. Despite running late, the staff graciously kept the shop open to ensure I could collect my iPhone seamlessly. Their dedication to customer satisfaction was truly remarkable. Not only did they patiently discuss charger options with me, but they also stayed well beyond closing time to assist me fully. Moreover, I was delighted to discover a great deal on the iPhone itself, made even sweeter with generous discounts on chargers and cables. To top it all off, they surprised me with a complimentary compact battery, displaying a level of generosity that is rare to find in today's marketplace. As someone with no prior affiliation to the shop, I feel compelled to share my genuine feedback. I wholeheartedly recommend iMend Drumcondra to anyone in search of exceptional service and products. It is clear that this is a establishment that values its customers and strives for excellence in every interaction. When the time comes for me to upgrade my phone again, there is no doubt that I will be returning to iMend without hesitation. Thank you for the outstanding service and for making my visit truly memorable. I look forward to my next visit!New Iphone 11 v. good price – helpful & efficient people
When it came time to replace my phone with the new iPhone 11, the price tag initially gave me pause. However, my husband stumbled upon imend.ie Drumcondra while scouring the web for the best deal. Not only did they offer a competitive price for the phone, but their customer service was exceptional. The staff at Imend Drumcondra were incredibly efficient and helpful, guiding me through the process and even assisting with the difficult decision of choosing between the red and white colors for my new phone. To top it off, they graciously offered to apply the screen protector I had purchased, leaving no bubbles in sight. Upon arriving home, I discovered a European 2 pin plug in the box, which wasn't ideal for me. I reached out to the manager, who promptly assured me that he would replace the plug without any fuss. Overall, my experience with Imend Drumcondra was top-notch. Not only did they offer a fantastic price for the iPhone 11, but their customer service went above and beyond my expectations. I wouldn't hesitate to recommend them to anyone in need of phone repairs or upgrades. Thank you, Imend Drumcondra, for making the process smooth and stress-free.Imend Drumcondra: Exceptional Service at Unbeatable Prices – A Heartfelt Recommendation
I recently found myself in the market for a new phone and, after some deliberation, decided to take the leap and invest in the iPhone 11. However, the daunting task of finding the best deal loomed ahead. Thankfully, my husband stumbled upon Imend.ie Drumcondra, and we were pleasantly surprised by their competitive pricing. From the moment we walked in, it was evident that we were dealing with a team of professionals who truly valued customer satisfaction. Not only were they efficient in handling our purchase, but they went above and beyond to assist us in choosing between the vibrant red and classic white iPhone options. Their attention to detail extended to offering to install the screen protector I had bought, ensuring a flawless finish without any bubbles. Upon reaching home, I discovered a minor inconvenience - a European 2-pin plug in the box instead of the expected one. However, a quick call to the manager swiftly resolved the issue. His willingness to replace the plug without any hesitation or hassle truly exemplified their commitment to customer service. In light of my positive experience, I wholeheartedly recommend Imend Drumcondra to anyone in search of not only great prices but also top-notch service. Thank you, Imend, for making what could have been a stressful experience a seamless and enjoyable one.Exceptionally Disappointing Service – A Cautionary Tale
I am deeply regretful to express my disappointment with imend.com. As a business client in dire need of urgent repairs, I reached out this morning only to discover that their services have been transitioned to Mazuma, eliminating the convenience of home service and extending the repair process to an intolerable three to seven days. The frustration continued as I attempted to book a repair through the call center, only to be promised an email that never arrived, and subsequently found myself unable to reach the contact center again. The disheartening realization that this is the treatment extended to business clients underlines my concern for individual customers. The quality of service offered is, to put it mildly, subpar.Turning Frustration into Satisfaction – A Must-Read Testimonial!
After reading the initial user's feedback about imend.com, I couldn't help but share my positive experience to serve as a counterbalance. When I encountered an urgent repair issue, I reached out to imend.com as a business client. Despite the initial hiccup with the service transition to Mazuma and the longer waiting time, I was pleasantly surprised by the exceptional service I received. Although I initially faced challenges with the rebooking process offline after being informed to expect an email, my concerns were promptly addressed by their dedicated customer service team. Their prompt response and proactive approach to resolving my issue not only restored my faith in their services but also solidified my trust in their commitment to customer satisfaction. As a business customer with a nationwide account, I can confidently say that imend.com exceeded my expectations by providing tailored solutions and ensuring a seamless repair process. While the user mentioned facing difficulties, I experienced a complete turnaround that left me impressed and satisfied with the level of service provided. In conclusion, despite the initial setbacks, imend.com's customer-centric approach, efficient problem-solving, and dedication to excellence transformed what could have been a frustrating experience into one of satisfaction and trust. I highly recommend their services to anyone seeking reliable and efficient repairs, whether for personal or business needs.Excellent service from start to finish
Seamless Service and Affordable Pricing From the moment I discovered imend.com, I knew I was in good hands. My phone battery was in desperate need of replacing, and I was amazed at how effortless the entire process was. With just a few clicks online, I booked the service and within 15 minutes, I received a call from an engineer to schedule an appointment. The level of communication was outstanding, and shortly after, the engineer called to confirm a time and arrived promptly as promised. What truly impressed me was how fast and efficient the service was. Within just 3 hours, my phone was back in perfect condition. The cherry on top was the very reasonable price I paid for such high-quality service. I can't recommend imend.com enough. If you're looking for seamless service, exceptional communication, and affordable pricing, look no further. Thank you for making what could have been a stressful situation completely stress-free.No Results Found
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{{{reviewBody}}}Introduction
Imend.com is an online platform that specializes in providing a wide range of mobile phone repair services. Whether you have a cracked screen, a faulty battery, or any other issue with your smartphone, Imend.com offers convenient and reliable solutions. With a team of skilled technicians and a user-friendly website, they aim to provide top-notch customer service and quality repairs.
Pros and Cons
- Pros:
- Convenient and hassle-free mobile phone repairs
- Skilled and experienced technicians
- User-friendly website with easy navigation
- Wide range of repair services available
- Fast turnaround time for repairs
- Cons:
- Limited physical store locations
- Some repairs may be expensive
- Availability of specific repair parts may vary
User Experience
Imend.com offers a seamless user experience through their intuitive website. Users can easily navigate through the different repair services offered and conveniently select the desired service for their mobile phone. The website provides clear instructions and guidance throughout the repair process, making it user-friendly even for those who are not technically inclined. The booking process is straightforward, and users can easily track the progress of their repairs.
Pricing and Value for Money
In terms of pricing, Imend.com offers competitive rates for their repair services. While some repairs may seem relatively expensive, it is important to consider the quality of the workmanship and the genuine parts used for the repairs. Imend.com ensures value for money by delivering reliable and long-lasting solutions to their customers.
Customer Service
Imend.com prides itself on delivering exceptional customer service. Their technicians are knowledgeable and dedicated to providing prompt and reliable repairs. The customer support team is responsive and helpful, addressing any queries or concerns promptly. Imend.com also offers a warranty on their repairs, providing peace of mind to customers.
Product Quality and Selection
Imend.com maintains high standards of product quality by using genuine parts for their repairs. They ensure that the repaired mobile phones function optimally and meet or exceed the manufacturer's specifications. While the selection of repair services is comprehensive, availability of specific repair parts may vary depending on the make and model of the mobile phone.
Website Usability
The Imend.com website is well-designed and user-friendly. It provides clear and concise information about the repair services offered, making it easy for users to find the required service for their mobile phone. The website features a search function that enables users to quickly locate their specific device model and view the corresponding repair services available.
Returns and Exchanges
Imend.com has a fair returns and exchanges policy. In case a customer is not satisfied with the repair or encounters any issues with their device post-repair, Imend.com offers a warranty that covers such situations. They are committed to addressing any concerns and ensuring customer satisfaction.
Promotions and Discounts
Imend.com frequently offers promotions and discounts, allowing customers to save on their repair services. These promotions can be found on their website or through their email newsletters. By availing these offers, customers can enjoy cost-effective solutions for their mobile phone repairs.
Reputation
Imend.com has established a strong reputation in the mobile phone repair industry. They have been in operation for several years and have successfully repaired countless devices. Their dedication to quality repairs, exceptional customer service, and reliability have earned them positive reviews and a loyal customer base.
Payment Options
Imend.com provides various payment options to cater to different customer preferences. Customers can pay for their repair services using credit cards, debit cards, or popular online payment platforms, ensuring a convenient and secure payment process.
Loyalty Programs
At present, Imend.com does not offer a loyalty program. However, they continuously strive to enhance customer satisfaction, and it is possible that they may introduce loyalty programs in the future to reward repeat customers.
Customer Reviews
Imend.com has received numerous positive customer reviews online. Customers appreciate the professionalism and skills of the technicians, the promptness of the repairs, and the overall convenience of the service. Positive reviews highlight the high level of customer satisfaction provided by Imend.com.
Community Involvement
Imend.com actively participates in various community initiatives related to mobile phone repair, technology, and environmental sustainability. They collaborate with local organizations and charities to promote responsible electronic waste disposal and provide educational resources on device maintenance and repair.
Shipping and Costs
Imend.com offers free shipping for customers sending their devices for repair within the designated regions. The shipping process is well-managed, with customers receiving clear instructions on packaging requirements and receiving tracking information for their shipments. However, customers are responsible for any shipping costs associated with returning their devices if they choose not to proceed with the repairs.
In conclusion, Imend.com is a highly regarded online platform for mobile phone repairs. With their talented technicians, user-friendly website, competitive pricing, and excellent customer service, they have successfully established themselves as a trusted and reliable choice for individuals seeking quality repairs for their mobile phones.