Users Voice for Implus

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Implus Overall rating
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Review article published on: 21 Dec 2019

Last updated by on 10 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 4.1 3.1 1 3.3 1.4
Feb 2023 5 5 5 5 5 1.3
Mar 2023 5 5 5 5 5 5
Line Chart for Rating of peer stores

Detailed Implus Review by

Introduction is a leading online retailer of premium shoe accessories, health and fitness solutions, and outdoor accessories. The company is known for its innovative products that cater to a diverse range of needs and lifestyles. From shoe insoles to fitness equipment, every product from is designed to improve the user experience and promote a healthy and active lifestyle.

Pros and Cons

  • A wide range of high-quality products suitable for diverse lifestyles
  • Excellent customer service
  • Easy returns and exchanges
  • Regular promotions and discounts
  • Free standard shipping on orders over $35
  • Some products are relatively expensive compared to similar products from other brands
  • Limited product reviews on the website
  • Payment options are limited compared to other retailers

User Experience

The user experience on is intuitive and user-friendly. The website is easy to navigate, and finding products is quick and simple thanks to the extensive search filters. The product pages provide detailed information on products, including size charts, reviews, and product specifications. The checkout process is straightforward and secure, and customers receive timely updates on their purchase and shipping.

Pricing and Value for Money

The pricing for products on varies depending on the product type and brand. While some products are more expensive than similar products from other brands, the quality of the products justifies the price, and customers can enjoy great value for money. Additionally, the website regularly offers promotions and discounts, making it possible to buy premium products at a reduced price.


Alternative online retailers to include Amazon, Foot Locker, and Zappos. While these retailers offer similar products, stands out for its innovative and top-quality products that cater to specific customer needs.

Customer Service has excellent customer service. The company offers multiple ways of reaching customer care, including email, phone, and a live chat feature. The customer service team is responsive and knowledgeable, providing helpful solutions to customer questions and concerns.

Product Quality and Selection

The product selection on is extensive and diverse. The products are made from high-quality materials, and the company collaborates with top brands to provide innovative solutions. From shoe insoles to fitness equipment, every product on is designed to improve the user experience and promote an active lifestyle.

Website Usability

The website usability on is impressive. The website is easy to navigate, and the search filters make finding products quick and effortless. Additionally, the website is highly responsive, ensuring that customers can access it on their mobile devices.

Returns and Exchanges features a simple and customer-friendly returns and exchanges policy. The company allows free returns within 30 days of purchase, provided that the products are unused and in their original packaging. The company also covers the shipping costs for the return.

Promotions and Discounts regularly offers promotions and discounts to its customers. The promotions include discounts on specific products and free shipping on orders over a certain amount. Customers can also subscribe to the update emails and get regular updates on promotions and discounts.

Reputation has an excellent reputation for providing innovative and high-quality products. The company has received numerous positive reviews from satisfied customers, praising the quality of the products and customer service.

Payment Options offers a limited range of payment options, including credit and debit cards, PayPal, and Amazon Pay.

Loyalty Programs

Currently, does not offer a loyalty program for its customers.

Customer Reviews

The website features limited customer reviews for products. However, the reviews available are generally positive, and customers praise the quality and effectiveness of the products.

Community Involvement is committed to giving back to the community. The company donates a percentage of its profits to various charities, supporting causes such as health and fitness, education, and environmental conservation.

Shipping and Costs offers free standard shipping on orders over $35. The company also provides expedited shipping at an additional cost, and international shipping is available for selected countries. The shipping costs depend on the shipping method, the location, and the weight of the products.