Users Voice for Incipio

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Incipio Overall rating
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Review article published on: 12 Apr 2019

Last updated by on 10 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 2.2 5 5
Jan 2023 5 4.9 5 5 1.4 1
Feb 2023 5 3 1.8 1.3 1.3 5
Mar 2023 5 5 5 1.2 5 5
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Detailed Incipio Review by


Incipio is a company that specializes in creating phone cases, tech accessories, and other products for mobile devices. The brand focuses on delivering high-quality products that protect and enhance the experience of mobile devices. The company operates online through its website at

Pros and Cons

  • Wide range of products for tech accessories and gadgets.
  • Durable and high-quality products.
  • Reasonable prices for the value offered.
  • Easy-to-use website with a sleek design.
  • Limited options for customization.
  • Not all products available for all devices.

User Experience

Incipio offers a streamlined and user-friendly website that is easy to navigate. The website has an attractive design that enhances the user experience. The checkout process is straightforward, and the customer service is responsive and friendly.

Pricing and Value for Money

Incipio offers a range of pricing options that reflect the quality of its products. The prices are reasonable and affordable for the value offered.


Some alternatives to Incipio include OtterBox, Case-Mate, and Spigen. These brands offer similar products in terms of mobile device cases and other accessories.

Customer Service

Incipio offers excellent customer service. The company has a friendly and helpful customer support team that is available to answer questions and resolve issues.

Product Quality and Selection

Incipio offers a wide range of products that are high-quality and durable. The products include cases, chargers, cables, and other accessories for mobile devices.

Website Usability

Incipio's website is user-friendly and easy to navigate. The website has a sleek design that enhances the user experience.

Returns and Exchanges

Incipio offers a 30-day return policy for its products. The company accepts returns or exchanges for items that are unused and in their original packaging.

Promotions and Discounts

Incipio offers promotions and discounts periodically. The company also has a rewards program for loyal customers.


Incipio has a good reputation for creating high-quality and durable products for mobile devices. The company has been in the industry for over a decade and has established itself as a leading provider of mobile device accessories.

Payment Options

Incipio accepts payment through various payment methods, including credit cards and PayPal.

Loyalty Programs

Incipio rewards its loyal customers through its rewards program. Customers earn points for their purchases that can be redeemed for discounts and other offers.

Customer Reviews

The customer reviews for Incipio are generally positive. Customers praise the quality and durability of the products and the customer service.

Community Involvement

Incipio is committed to corporate social responsibility and community involvement. The company supports various social and environmental causes through its charitable programs.

Shipping and Costs

Incipio offers free shipping on orders over $35 within the United States. The company ships internationally, and the costs vary depending on the destination.